System Thinking Nov09

System Thinking

What role does your organization play in the future of smart buildings and smart cities? How can you tap into the benefits today? Commercial property professionals tackled those questions and more at the 2019 Real Trends Conference. In the commercial real estate trends discussion “Co-chair Insights: Politics, Demographics, and Technology” Amy Erixon, head of global investment management at Avison Young-Investments Canada, was joined by Sheila Botting, senior partner & Canadian real estate leader at Deloitte. They posited government-owned territories and creative commercial assets can bolster the nation into a prosperous future. The available land is the ideal foundation for smart infrastructure and smart buildings. Thoughtful commercial spaces upon that land lends itself to creating buildings that are flexible and scalable.  The “2019 Office Tenant Preference Survey Presentation” and “Smart Cities and Smart Buildings” sessions explored how space is a canvas for economic success. 2019 Office Tenant Preference Survey Presentation Heather Brady, national director of sales for Yardi Canada, lead the session on the first office tenant preference survey sponsored by Yardi. This year will serve as a benchmark to more robust and relevant data gathered in the future. Survey responses can help owners make more informed and proactive decisions about land use as well as space use within their structures. Most Requested Features in Commercial Spaces Survey participants expressed high demand for the following: elevators WI-FI natural light conference rooms within the office space parking lots ability to receive packages during work hours exterior green space energy efficient lighting The survey also explored how telecommuting influences the way that tenants request and use space. Currently, 51 percent of tenants’ employees can work from home but only 3 percent do so full time. This reflects the growing inclination towards more flexible workspaces. As the telecommuting...

Embracing Technology Nov02

Embracing Technology

If you have ever looked at a demographic chart of the U.S. recently, you know there are millions of Baby Boomers poised to enter their golden years. Investors have also seen the writing on the wall, and have been funding senior living developments over the past decade. It’s led to an oversupply problem as more beds become available than there are residents to fill them. If you’re an owner and operator in senior living, how do you overcome high competition and low occupancy? Sure, the silver tsunami is coming, and its rising tide might lift all boats. But it’s not easy to predict what new innovations and technology will bring, especially to an industry like senior living. That wave of new prospects may be absorbed by novel approaches on its way to your community’s door. Adapt today for success tomorrow That’s the premise for the general session at the CALA Fall Conference & Trade Show, which takes place November 4-6 in Palm Springs, California. Best-selling author Jack Uldrich will explore current technology trends and examine their potential for senior living, warning that providers who aren’t prepared for these developments risk falling behind their competitors. And according to Jack, “the best way to predict the future is to create it yourself.” A similar breakout session, “Using Tech to Connect,” will be held by Ginna Balk of CDW-Healthcare, who will dive into the latest innovations and their influence on workforce, health care and lifestyle. Emerging technologies are redefining expectations for both residents and providers in senior living. This session promises best practices that will keep you up to date and ahead of the curve. In addition to technology-focused sessions, CALA offers tracks to cover the needs of any senior living professional. From clinical and care to...

YMF Oct31

YMF

OFFICIAL RULES 2019 Yardi at Yardi Marketing Forum Sweepstakes   NO PURCHASE NECESSARY. PURCHASE WILL NOT ENHANCE CHANCES OF WINNING. Sweepstakes is open only to legal residents of the 50 United States, the District of Columbia and Puerto, who are 18 years of age or older (except residents of Alabama and Nebraska who must be 19 years of age or older) at the time of entry.  Employees, officers and directors of Yardi Systems, Inc. (“Sponsor”), and its respective subsidiaries and affiliated companies, advertising, promotion, or production agencies (and each of their respective IRS dependents, immediate family members [children, spouse, parents, siblings, and their respective spouses, regardless of where they reside] and individuals residing in the same household of each, whether or not related) are not eligible to participate.  Void where prohibited by law.  By participating, entrants agree to these Official Rules and the decisions of the Sponsor, which are final and binding in all matters relating to this Sweepstakes. ENTRY PERIODS: Sweepstakes Promotional Period begins on November 19, 2019, at 8:00am EDT. Entries must be received by 12:00pm EDT on November 21, 2019. There will be four drawings in total. There will be two drawings after 12:00pm EDT on November 20, 2019, and two drawings after 12:00pm EDT on November 21, 2019. HOW TO ENTER. During the Promotional Period (i) respond to the Yardi Marketing Forum “Caption This” post on Facebook or Instagram (no purchase necessary). Limit one (1) entry per person per approved social media platform (Facebook, Instagram) during the Promotional Period.  Any attempt by any person to obtain more than the stated number of entries by using multiple/different accounts on a single platform or any other methods will void all of that person’s entries and that person will be ineligible.  Participant social media profiles must...

Downturn Ready? Oct30

Downturn Ready?

At Maximize powered by NAA, the annual conference dedicated to asset and revenue management and long-term value creation for apartment portfolios, industry pros talked about how changes in the economy — including an expected downturn ahead — will impact multifamily revenue management. This year’s sessions covered renovations and amenities in some detail, with panelists speaking about the importance of flexible strategies when navigating changing markets. For example, there might be less demand than anticipated for high-end renovations. Conversations also turned to smart home technology including self-showing programs, and short-term rentals as a new revenue stream that would be increasingly compelling in struggling rental markets. While some attendees have only known growth, experienced revenue managers who maneuvered through the last recession shared tactics and valuable lessons learned. Although it’s unclear exactly when the next downturn will happen, the consensus at Maximize was it will happen. And the sooner you’re ready for it, the better. Curveballs ahead So how do you prepare for a downturn? Experts agree that having a well-informed revenue management strategy in place is crucial, and that means having tools to collect data to uncover trends and follow patterns in order to make smart decisions. Beyond finding the sweet spot for rental pricing, auditing your properties for other ways to boost performance is also a great idea — including assessing amenities and reducing unnecessary expenses. In addition to knowing how to price units based on inventory and market conditions, the most effective revenue managers also know every selling point of each property in their portfolio. With the advent of artificial intelligence and machine learning to guide asset management, sometimes the computer knows what’s happening before people do. In times of both growth and recession, the most successful revenue managers will be using a...

YASC Asia 2019

The Yardi Advanced Solutions Conference (YASC) returns to Singapore on Nov. 5 and will be bigger and better than ever. Yardi brings together real estate management professionals from across Asia for this one-day event. Come and discover the latest proptech innovations, interactive discussions, meet local and international experts, and network with industry peers. This a great chance to dive deep into Yardi Voyager and the ancillary software real estate professionals use every day. YASC is also a great opportunity to strengthen collaborative skills and network with industry peers. With interactive discussions, local and international experts, more networking time, and previews of new products and enhancements, this is an event not to miss. YASC Singapore is a fantastic opportunity for Yardi clients with portfolio presence in Asia to discuss technology platforms with the leadership, development and support teams. Reserve your spot today! Here’s what to expect at YASC Asia 2019: • Meet the Experts Attendees will hear from industry experts on market trends and technology innovations. Make valuable connections with Yardi’s product experts and discover new insights, tips and tricks for getting the most out of Voyager and other modules. With enhancements and innovations in the Yardi pipeline, hear about new products soon to be released in Asia. You’ll also get a firsthand preview of the new Yardi Elevate Suite for asset management. • Visit Knowledge Central New to YASC Asia, gain hands-on experience with Yardi’s Knowledge Central, which will offer on-site assistance with Yardi products, SQL scripting and reporting. The Knowledge Central team will be available to answer your product-specific questions, provide previews of new products, discuss current software and anything else you’re keen to learn more about. For Knowledge Central hours, refer to the in-app schedule. • Yardi Events App A new addition...

YASC Turns 20 Oct16

YASC Turns 20

A special anniversary Yardi Advanced Solutions Conference (YASC) kicked off this morning in beautiful San Diego, with 2,500 Yardi clients and staff members in attendance for the 20th edition of the event. Yardi president and founder Anant Yardi reflected on the early years of the conference in his opening remarks. “About 200 people attended the first YASC, and we were thinking, how will we cope with 200 guests?” Mr. Yardi reminisced. “Those 200 people would only fill the first two rows of seats here today.” Mr. Yardi then invited two clients who have been to almost every YASC event, Alex Ruiz of Picerne and Carol Kelly Ball of Sierra Properties, to join him on the stage. Yardi employees Nancy Bogg and Anna Markmann, who have worked on the production of every YASC conference, were also honored. YASC is now a global event, with six conferences annually around the world. In addition to the two U.S. based events, there are conferences in the United Arab Emirates, Australia, Singapore and England. Meanwhile, Yardi has grown to a company size of almost 7,000 employees at 45 offices around the world. Two decades on, Yardi’s corporate focus and mission statement remains the same: focused on client and employee success, stellar customer service, innovating new products and platforms and assisting local communities with philanthropy and volunteerism. At the heart of each of those items is the importance of relationships. One of the most valuable aspects of the YASC events is the chance for Yardi to receive feedback and suggestions from clients, and for clients to learn about new products and solve business challenges. In his remarks, Mr. Yardi offered a compelling history of technological innovation over the last 20 years, summarizing the transition from the early days of dot com, to the mobile and social media revolution, to today’s era of big data, artificial intelligence, and the Internet of Things. “This is the era of continuous connection. But in the world of business, continuous connection hasn’t fully come to fruition. Our goal is to make that happen and provide the tools and technologies that you need,” Mr. Yardi said. Yardi clients look forward to hearing about forthcoming advances in products and innovation at YASC, and Wednesday’s general session offered a breadth of such insight. Following Mr. Yardi’s presentation, Rob Teel, senior vice president, and Kevin Yardi, vice president, consulting practices, offered a detailed look at the Yardi Elevate suite for operational performance, Yardi Energy Suite for energy management, and Yardi Kube for coworking management. “We’re not just chasing dreams,” Mr. Teel said. “Most of the things that Anant mentioned, there are solutions at the end of it that will help your business.” Attendees at YASC will explore those solutions over the next two and a half days and also have a little fun. A special #YASCTurns20 party is planned for Thursday night on the U.S.S. Midway, near the conference venue on the San Diego waterfront. Find a full lineup of YASC highlights and information. To follow along with the event, use the hashtag #YASCTurns20 and follow Yardi on your favorite social media channel:...

YASC Preview Oct16

YASC Preview

The 20th Yardi Advanced Solutions Conference (YASC) returns to San Diego, Calif., this Wednesday to Friday, October 16-18. The annual user conference will offer in-depth training, networking and fun for Yardi clients, including a special milestone anniversary celebration. We can’t reveal all the surprises in store, but this is one event you won’t want to miss. “We’re excited to welcome our valued clients to the 20th edition YASC in San Diego. From its early days as a small gathering in Santa Barbara, this special event has grown to be one of the largest and most enjoyable user conferences around. We hope you enjoy the special surprises in store for this year – they’re our way of saying thank you for your support and participation.” Get a preview of YASC San Diego: Yardi Events app Get connected at YASC with the Yardi Events app on your smartphone. Attendees can access all conference information, venue maps, class materials, social networking, in-app messaging and more. Customize your daily schedule with classes, demos, panels and roundtables, and set up one-on-one meetings with Yardi staff. The Yardi Events app is available for download in the Google Play Store and Apple App Store. A browser-based version, synced to the mobile app, will also be available, so attendees can access the app features from their desktop. User log-in details have been emailed to all registered YASC attendees. Questions? Email our team at yasc@yardi.com. Get personal attention Did you know our Knowledge Central experts have an average Yardi tenure of nearly 5 years? We’ve brought together a friendly group of experts that includes team leads, consultants, and senior account managers to answer your toughest questions, solve your trickiest challenges, and guide you through our newest software solutions. Find Knowledge Central operating hours in the Yardi Events app and be sure to visit our team on the Hilton San Diego Bayfront Indigo Level. Connect with others How many industry connections can you make in three days? There will be over 1,500 attendees representing nearly every segment of the real estate sector at YASC. The conference will offer expanded opportunities to connect with peers in your industry, including morning wellness activities, scheduled breaks and networking receptions. For all conference activities and receptions, bring your conference name badge and get ready to network! Visit the Networking Lounge, located on the Aqua Level, to network with others in your market, check in at the office and recharge your devices. Celebrate with us Learning is first and foremost at YASC, but that doesn’t mean you can’t have a good time too! Join us at the Networking Reception on Wednesday evening for cocktails and appetizers. It’s a fun way to wind down and get to know Yardi staff and other YASC attendees. On Thursday night, it’s time to party! The Yardi Party is always packed with music and fun with your new friends from the conference, and we’ve got big plans for our 20th anniversary, so you won’t want to miss this. Don’t forget that your conference name badge is your all-access pass for conference activities and receptions. Please be sure to wear it at all times. New this year: fitness activities on Thursday morning If you enjoy getting a workout in before the day begins, you’ll love our new yoga and running opportunities, set for Thursday morning from 6:45-7:45am at the Bayfront Park (outside the Hilton). Follow the signs to the yoga class or join us for a variety of run distance options! It’s a wonderful time of year to exercise outside in beautiful San Diego. Get social Share your conference experience on social media using the event hashtag #YASCTurns20. Follow Yardi on your favorite social networks for conference news, prizes and more. Connect with Yardi on our corporate blog, LinkedIn, Twitter, Facebook and Instagram. Interested in joining us at the 20th annual YASC event in San Diego? Add your name to the...

Leading Long Term Care Oct16

Leading Long Term Care...

Oregon has long been a leader in long-term care. In fact, the first assisted living community in the US opened there in 1983. And in the decades since, the Oregon Health Care Association has pushed for higher-quality care and new, innovative services. It’s no surprise then that their Annual Convention is one of the industry’s biggest events. OHCA is the largest long-term care trade association in Oregon, numbering more than 1,000 organizations and 90 percent of providers in the state. OHCA advocates for their members at the local and federal level, and they offer a unique variety of educational opportunities throughout the year for professional development and industry-wide collaboration. This year’s Annual Convention is set to take place in Portland on November 19-20. Given its proximity to a certain food-filled fall holiday, the conference theme this time around is “Harvesting Your Gratitude,” which celebrates the bountiful season and honors those who provide for others. Over 1,200 attendees from across the state and across the continuum of care will be in attendance, including us! Swing by Booth 401 to say hello to the Yardi team and see what’s new with our single, connected solution for senior living. From marketing and sales to resident care and medication management, the Yardi Senior Living Suite improves efficiency while reducing costs. Here’s just a few of the solutions we’ll be showcasing on the tradeshow floor: Yardi Senior CRM – Grow your occupancy with mobile-friendly marketing tools designed for senior living providers. Automated workflows keep your sales counselors on task, and electronic leasing lets you quickly generate a custom lease for each prospect. RENTCafé Senior Living – Keep residents and family members connected to your community through this online portal. Offer electronic payment methods, maintenance requests, activity calendars and more...

Efficient Social Housing Oct12

Efficient Social Housing

Technology is transforming the way social housing providers manage properties. The technological advancements that have already transformed financials and operations are now automating resident-based transactions. The results are increased efficiencies for clients and greater empowerment for staff. Peter Altobelli, vice president of sales and general manager for Yardi Canada, explored four benefits of technology for applications and waitlists in the Ontario Non-Profit Housing Association Procurement Newsletter. Check out a sneak peek of the article below. Revolutionized Application Process Traditional social housing applicant intake processes rely heavily on in-person interviews. Those interviews run the risk of miscommunications and require a lot of time for your staff and prospective residents. “Online, self-service application workflows present each applicant with a consistent experience, conveniently available 24/7. Applicants can submit their information when it’s most convenient for them from any web browser with digital accuracy. This provides more efficient use of staff’s time when reviewing applications,” said Altobelli. Manage Waitlists in Real-Time Using conventional mail notifications, updating waitlists is a lengthy process. Convenient online user portals connect waitlisted households to leasing office staff in real-time. “Connected technology makes it possible for social housing providers to efficiently upload documents, respond to housing offers and notify staff of changes and pending approvals, in real time, and maintain updated waitlist,” explained Altobelli. Innovative technologies enable staff to meet the needs of applicants and residents while reducing administrative workloads for staff. Get the full story, including the benefits of electronic CRM, at...

LeadingAge Learning Oct10

LeadingAge Learning

There are many conventions and shows in the senior living industry, each uniquely positioned for a local audience, a certain role or a special purpose. But there’s one event that unites more people from across the care community than any other: the LeadingAge Annual Meeting and Expo. This year, the conference takes place from October 27-30. Close to 4,500 senior living professionals will flock to San Diego for four days of learning and relationship building. Event organizers have put together session tracks for sales, marketing, care, operations, legal and more. Anyone in the industry is sure to find something for them. You know the Yardi team will be there too. We’ve got Booth 1417 at the expo, so come by and see what we’ve been working on. Our suite of tools for senior living management are designed to connect all parts of your business on one integrated platform. Kind of like LeadingAge, there’s a solution for everyone. (Plus, we’ll have some small, furry, four-legged guests you won’t want to miss. More on that down below!) If you’re a salesperson or marketer We’ll show you how to drive revenue and increase occupancy. Yardi Senior CRM helps you effectively manage your sales and marketing efforts from initial contact all the way through signing a lease and becoming a resident. Shorten your lead response times with automated follow-ups, then build a personalized communication flow to keep them engaged. When they’re ready to sign, cut through the paperwork with online leases that generate documents in a click. If you’re a caregiver You’ll learn how to improve resident satisfaction and simplify your own workload at the same time. Instantly access resident’s care needs, eliminate errors and capture progress with Yardi EHR, our electronic health record platform designed to work...

Eyes on Argentum Oct09

Eyes on Argentum

For nearly 30 years, Argentum has been a staple of senior living. The advocacy group, whose membership now represents close to 75 percent of the industry, strives to raise the bar of excellence in communities nationwide. Formerly called the Assisted Living Federation of America, the organization changed its name to Argentum a few years back to reflect the always-evolving industry. They chose the term Argentum for its roots in the Latin word for silver, which pays homage to the silver generation that Argentum members serve. Argentum’s mission did not change, however. They continue to promote choice, dignity, independence and quality of life for seniors. In pursuit of these goals, Argentum has undertaken listening tours across the country, meeting with senior living leaders and exploring concerns. From these research efforts have grown multiple initiatives to accelerate change. New campaigns to support senior living One example of a key senior living concern was the workforce shortage. In the next 6 years, the industry will need to hire an additional 1.2 million people to meet growing demand. About three-quarters of those new hires will be replacements for caregivers who leave the industry. Senior living has an unfortunately high turnover rate, which makes retaining and promoting talent a top priority for Argentum and their members. To that end, Argentum launched Senior Living Works last year. “As an industry, we need to continue to build on the awareness that senior living offers rewarding careers,” said James Balda, Argentum president and CEO, in the announcement. The Senior Living Works website and toolkit offers resources to recruit and engage a thriving workforce. But Argentum isn’t only focused on the labor challenge. In tandem with Senior Living Works, Argentum launched Senior Living IQ, which shares best practices for delivering quality care. The...

GWA Highlights Oct03

GWA Highlights

After Day 1 of the 2019 GWA Conference, the event continued with conversations surrounding technology, commercial real estate, evolution in workspace design and franchising. Additional conference highlights included: Design evolution This session explored how coworking spaces pair the design of their spaces with marketing and branding for success. Bond Collective strives to create sophisticated, chic spaces with an exclusive club-like atmosphere. No two locations are alike, each geared toward the specific neighborhood they are based in. The spaces are intentionally branded minimally, and designed as symbols of an upscale modern lifestyle. Typically, the spaces feature separate phone and meeting booths for privacy and multiple seating options, such as bars, couches and traditional worktables. Canada’s IQ Office Suites has established unique design differentiators. Following an initial 4,000sf project in Toronto, they have expanded to five locations, soon to be nine, in major Canadian cities. IQ Office Suites’  decisions on where to establish new spaces are based on the surrounding retail, dining and entertainment options on the same street. Window offices are a huge draw, as well as kitchen space, meeting areas, and work/play areas with a bar and event space. Private offices are also important. IQ’s crown jewel is a Toronto space with 18-foot ceilings and a 5,000sf terrace. This location features meeting rooms, team suites, and other group centric areas. The design has moved away from dedicated desks, something many coworking spaces still consider crucial. Winning the corporate occupier One of the final sessions of GWA featured Dale Hersowitz, vice president of coworking for Yardi, as part of a panel discussing how to attract enterprise occupiers. Panelist Jacob Bates, CEO of CommonGrounds, described how technology has essentially made software into a service industry, and this is vital for corporate clients. Hersowitz explained that providing...

Embark on Automation Sep30

Embark on Automation

When it comes to customer service, your residents aren’t asking for the moon. They just want relevant responses and timely help. Fortunately for property marketers and managers, automation solutions make this “dream land” a reality. These powerful tools help you not only meet those expectations but soar above them. At the upcoming 2019 Florida Apartment Association Annual Conference in Orlando, you’ll have the chance to create your own “customer service flight plan.” Yardi is sponsoring a session titled “Houston, We Have a Problem: Customer Service Levels Are Low” with Don Sanders, principal of Trainer Don’s World. Through the lens of automation, Don will explore the past, present and future of customer service, discussing creative ideas and techniques for delivering stellar experiences. Don has been in the multifamily housing industry for over two decades, and his presentations are fueled by his real-life work. His FAA session promises to be highly energetic and useful, so make sure to attend if you’re going to the conference. While you’re there, touch down at Booth 500 for a quick chat or demo. We’ll be showcasing the RENTCafé Suite, which offers marketing automation solutions that help you streamline repetitive tasks and deliver targeted content to your prospects and residents. Here’s a preview of what you can explore at the trade show: Give prospects a launch schedule to pick from Customer service begins with accessibility. Today’s prospective renter is soaring down the proverbial “home search runway,” and they need smart, simple and efficient ways to connect with your property. They need tools and technology that allow them to manage their time and search with the click of a button.  RENTCafé‘s self-scheduled tours feature gives prospects the ability to book their own appointments, directly from your website. Leasing office staff get notified...

2019 GWA Recap Sep27

2019 GWA Recap

The 2019 GWA Conference, held this earlier this month in Washington, D.C., examined the latest trends in coworking. Yardi Kube was once again a platinum sponsor of this well-attended event, demonstrating a commitment to the coworking industry and showcasing new updates to the comprehensive coworking management platform. Let’s recap some of the highlights from conference breakout sessions. (Stay tuned for Part Two of this report, with additional insights.) Positioning your coworking space Led by Kevin Whelan, founder of Everspaces, this session was a discussion about customer purchases and what coworking operators can do to position themselves for quick success. Whelan explained that people, in general, buy on convenience or fidelity. Convenience is the purchase that’s based on how easily you can get something. Price, flexibility, and other ease of access factors play into these decisions. Fidelity is all about the experience. Customers will purchase things they truly love (think iPhones), irrespective of price. These purchases are based on status, visibility, elite design and service. Successful coworking operators must define themselves to attract members looking to purchase based on one of the two categories. For example, NeueHouse prides itself on providing a world class experience in Manhattan, NY and Hollywood, Calif. As a result, their pricing is considered among the highest in the industry. Nevertheless, NeueHouse is very successful. Regus, an industry leader, does not provide a ‘wow’ experience. But the company operates numerous coworking locations in major cities, so ease of access and flexibility when traveling is high. Regus price points are considered affordable. Both NeueHouse and Regus are profitable industry leaders in their own categories. Even niche spaces like The Wing, a women’s only coworking space, also operates a magazine, podcast, and retail store, among other ventures. But The Wing’s owners successfully use...

Superheroes Need Super Tools Sep14

Superheroes Need Super Tools...

Despite what the silver screen or comic books might show, you don’t need a truth-telling lasso or flying hammer to be a hero. All it takes is the courage to do good, a strength that senior living caregivers possess in spades. The 70th AHCA/NCAL Annual Convention & Expo aims to empower these everyday heroes by sharing the real-life tools they need to face the industry’s toughest challenges. (And as you may have guessed, this year’s theme is superheroes.) AHCA, the American Health Care Association, is the nation’s largest association of long term and post-acute care providers, numbering over 13,500 member facilities. NCAL, the National Center for Assisted Living, serves as the assisted living voice of AHCA. For decades, these organizations have pushed for better care through national advocacy, professional development and events like their annual convention. Set in Orlando from October 13-16, this year’s convention will bring together over 4,000 people for the shared goal of improving quality care. Throughout the four-day event, these champions will share insights, solutions and best practices on topics like Medicare’s new Patient-Driven Payment Model (PDPM), the ongoing workforce shortages and the latest technology innovations. There are over 22 learning tracks and 70 sessions this time around – plenty of opportunities to enhance your super powers. On the fence about attending? Here are a few conference highlights to look forward to: Leadership in Turbulent Times Presidential historian and Pulitzer Prize-winning author Doris Kearns Goodwin will take the stage for the opening keynote at AHCA/NCAL. She’ll pull from 150 years of U.S. history to shed light on today’s cultural and political shifts. Despite how uncertain things may seem now, she’s got the research to show how we’ve stood tall and succeeded through tough times in the past. 13th Annual NCAL...

Pacifica Takes Part Sep12

Pacifica Takes Part

This week is National Assisted Living Week (NALW), and senior living communities across the country are busy hosting activities for the annual observance. This year’s theme, “A Spark of Creativity,” challenges residents, family and staff to try their hand at arts that enrich the senior living experience. At Pacifica Senior Living in Oxnard, California, there’s multiple events lined up throughout the week for residents, and all the activities are refreshingly different. “I want the residents to really step outside their comfort zone and do what they set their mind to,” said Christina Alvarado, activities director for Pacifica in Oxnard. “So I pick things that I would do with my own friends. Something fun and easy and unique, where everyone comes away with their own outcome.” Just check out this list of events that Christina and staff have scheduled for NALW: Drip painting – Take two to four colors of paint and drip them onto a canvas, turning the canvas as you go. The end result is a marbleized, swirling mix of color. It’s simple to do, and everyone’s canvas is special. “It brings out their creativity in a way they wouldn’t have imagined,” said Christina. Fabric pots – Get different types of fabric in a range of patterns and colors and use a sealant to adhere them to pots. The fabric becomes part of the pot, which helps them stand out from the usual painted style. At Pacifica, residents are also planting aloe in their pots, making them both decorative and practical. Cracked gem pendants – Buy regular big glass beads from any glass store, heat them up and then cool them in water. The abrupt temperature change fractures the glass, creating a small spider-web canvas for residents to bring their creativity to. They...

Recession-Proof Properties Sep10

Recession-Proof Properties...

As we head into uncertain economic times, is your multifamily portfolio recession proof? Now more than ever, you need data you can trust and a smart revenue management strategy to set competitive rental prices, maximize occupancy and spend marketing dollars wisely. And, with the arrival of artificial intelligence and machine learning to inform business intelligence, computers understand what is happening in the market before people do. In a July 2019 Forbes article, “Three Ways to Recession-Proof Multifamily Properties,” the author stated “Just as ‘all politics is local,’ so is real estate. In their Beige Book, the Federal Reserve governors said real estate activity is declining in some regions even as others pick up the pace. Much of that activity centers on multifamily real estate: 319,000 apartments are due for completion this year nationwide, which the Wall Street Journal determined is the most new units in about three decades. Local conditions should dictate new multifamily purchases and impact investors’ efforts to recession-proof already-owned properties.” Come for Answers So, how do you drive property performance in a changing industry? Join us at Maximize 2019 for some great answers — NAA’s premier event taking place on September 23-24 in Atlanta. This year’s conference will focus on the intersection of asset and revenue management and will deliver knowledge and tactics that attendees can put into action. Educational sessions include the must-attend “Revenue Management and the Recession” on September 24 at 10:00 a.m., moderated by Dhar Sawh, industry principal of revenue management at Yardi. Sawh will be joined by panelists Trey Lane, vice president of pricing and revenue management at Progress Residential, Michael Lilly, director of revenue management at Weidner Property Management and Jessica Mills, senior consultant at D2 Demand Solutions. Attendees will discover what experienced pricing managers learned during the last recession and...

Chasing Excellence Sep08

Chasing Excellence

Real estate industry leaders and professionals are heading to San Francisco on September 23-26 for the 2019 IREM Global Summit. IREM is the largest organization dedicated to advancing the profession of real estate management, and Yardi is a proud sponsor of IREM’s must-attend annual event which hosts approximately 800 top real estate management professionals from across the U.S. and around the world.  “The IREM Global Summit provides a fantastic opportunity for real estate managers to get together and prepare for exciting new opportunities and challenges facing our changing industry. Yardi is proud to participate in this important event and share our innovative solutions including Yardi Elevate for big data that drives results for commercial and residential managers pursuing excellence,” said Esther Bonardi, vice president of marketing at Yardi. IREM has designed the event to expand knowledge through educational sessions that support professional growth and leadership development. Attendees come from the U.S. and Canada, China, Japan, Korea, South Africa and Brazil and gain value meeting with colleagues to build camaraderie and stronger relationships. Read on for the top three ways to connect with Yardi at the IREM Global Summit. Attend Educational Sessions This year’s schedule features 19 hours of educational sessions to empower attendees to move their careers forward. Sessions are based on real-world situations that property managers face daily, from opportunities to use technology to work smarter to difficult interpersonal scenarios. Don’t miss a potentially life changing session sponsored by Yardi. Join the famous sketch comedy group Second City for “Facing Forward: Using Improv to Embrace the Future” on September 26 at 8:15 a.m. In this fun interactive workshop, improvisers will lean into moments of uncertainty to see them as pure potential and will learn improv techniques to help them embrace the future and...

Multifamily’s Path Forward Sep03

Multifamily’s Path Forward...

Team Yardi will join 800 multifamily professionals in Las Vegas on October 2-4 for MFE Conference 2019, a must-attend event for industry executives, operators, managers, developers and investors. To meet new challenges and capitalize on fresh opportunities, this year’s focus is “Pivot Planning: Your Path for Multifamily’s Changing Future.” Heading into 2020, multifamily businesses will be dealing with rent control, rising operating costs and fast-changing customer demands. Finding solutions including the best technology to smooth the path forward will be critical — and the conference agenda is designed to help attendees do just that. Now more than ever, having good operational data is necessary to understand and drive property performance. From actionable analytics and holistic benchmarking to just-in-time marketing with prescriptive actions, big data is a must-have for every multifamily business. Must-Attend Session with Industry Leaders Don’t miss Anant Yardi, founder and president of Yardi, on October 4 at 10 a.m. for “Unleash Data: An Interview with RealPage and Yardi.” Mr. Yardi will be joined by Steve Winn, founder and CEO of RealPage. This intimate conversation with the leaders of the industry’s top data providers will be led by Jamie Gorski, chief marketing officer of The Bozzuto Group, and will cover strategies to adopt now and in the near future to drive smart decisions in a changing industry. “The MFE Conference provides industry professionals with a wealth of knowledge on how to effectively navigate industry trends and changes. It is an honor to moderate the ‘Unleash Data’ session — which is occurring for only the second time in the conference’s history. I am particularly excited to interview the founders of Yardi and RealPage, two reputable industry leaders of real estate software, and hear their insights on short- and long-term strategies for driving business decisions...

SMASH Summit 2019 Aug29

SMASH Summit 2019

Many people tend to think of senior living as a “sleepy” industry. Doesn’t move fast. Doesn’t change much. Doesn’t keep up with the latest trends in the market. But that couldn’t be further from the truth. As any professional in senior living would tell you, they’re keenly focused on the future – and the challenges and opportunities it brings. It’s why hundreds flock to the SMASH summit every year. The conference, now in its sixth year, has quickly grown to become the leading event for sales and marketing executives from all sectors of senior care, from independent living to memory care to post-acute. Attendees get the chance to not only network with their fellow providers but also experts from outside the industry, those who are on the cutting edge of sales and marketing best practices and technology. If you have even a passing interest in lead-converting, occupancy-growing strategies, you should make plans to attend. This year’s event is set for September 23-25 in Las Vegas. Yardi returns as a sponsor for the conference, so we hope to see you there. Here’s just a few of the sessions you can look forward to: How Marketing & Sales Can Work Together to Maximize Growth Carlos Hidalgo, CEO of VisumCx, a customer experience firm, will take center stage for one of the keynote sessions this year. His talk, “How Marketing & Sales Can Work Together to Maximize Growth,” will explore how both teams must align or risk their organization falling behind. How do we qualify leads? How do we effectively pass them to sales? How do we strengthen the relationship to accelerate the entire process? Carlos will outline the steps you need to take to establish a lead management process that ensures your leads convert at a...