Voyager Suite
Breeze
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
CommercialCafe Suite
Elevate Suite
Procure to Pay Suite 
Energy Suite
Aspire
RightSource
Care Suite
Matrix
ScreeningWorks Pro 
CommercialEdge Suite 
Yardi Kube Suite
Yardi Corom
RENTCAFE SENIOR LIVING PORTAL
Support residents & families
Set your communities apart by offering a secure online portal. Enable responsible parties to manage payments, review health updates, sign forms, message care staff and make service requests.
Features
Keep loved ones in the loop
Give family members peace of mind through instant access to health progress notes, community news and activity attendance. Online bulletin boards communicate community news and other exciting announcements, while event calendars specify upcoming activities and wellness program schedules.
Schedule activities
Keep staff, residents and families connected with RentCafe Wellness, which makes it easy to schedule activities, track attendance and create custom-branded wellness calendars. Create calendars on your community’s marketing website, manage RSVPs and assign event staff.
Connect clinicians & families
Enable private, health care-related dialogue between authorized resident contacts and your communities’ resident care providers. Fast and secure access to information about service plans, medications, vitals and more helps families stay informed about the health, treatment response and care of their loved ones.
Expedite maintenance requests
Allow residents and their loved ones to send requests online, anytime, to resolve maintenance issues quickly. They can report maintenance problems and track request status and follow-up via their smartphone or computer. Service requests initiated through the RentCafe Senior Living Portal automatically flow through to integrated maintenance modules and mobile apps in the Yardi Senior Living Suite.
Collect electronic signatures
Digitize leases, pet contracts, care assessments — any document at all — and easily mark them for electronic signatures. Residents and family members get notifications, so they always know when action is needed. All electronically signed documents are tied to the resident record in Yardi Voyager Senior Housing, making everything easy to search, find and update.
Guard your reputation
Monitor and manage your community’s reputation by offering residents, family members and visitors a convenient way to provide confidential feedback — significantly decreasing the likelihood of negative remarks going public. Complaints and kudos are automatically delivered to a designated email address, so managers can act quickly to resolve an issue or acknowledge employees doing a great job.
Go mobile
Offer residents and responsible parties the ability to make payments and submit maintenance requests from their phone with the RentCafe Senior Living Portal resident app. Available in the Apple App Store and Google Play Store.
Offer online payments
Expand your resident services to enable secure, 24/7 access to resident account information and online payments, which means faster payment and increased revenue for your business. Give residents and responsible parties flexibility to make online payments directly from bank accounts, credit cards or debit cards.
Testimonials
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Dan Poteet
Westminster Village
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Robert Colbert
Nevada HAND
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Heidi Leavitt-Hornmoen
Shannex Incorporated
Residents and families love the convenience
Residents and their families have given us positive feedback about online payments, the activities calendar and the ability to get community information on their own.
We rely on RentCafe Senior Living Portal
We rely heavily on RentCafe Senior Living Portal and Senior CRM throughout our entire process: from prospect to waitlist to future resident, and all of the bells and whistles after that.
Boosting resident satisfaction
The ability to send communication to every single contact that’s in our system was a big win. Family members were able to stay in contact with all of our residents, as well as our team members. We saw a big increase in their happiness.
Resources
Senior living companies choose Yardi
FAQ
RentCafe Senior Living Portal is a secure online portal designed to enhance communication and streamline operations within senior living communities. Residents and their families can manage payments, review health information, sign documents electronically, communicate with care providers and submit maintenance requests. Staff can manage wellness programs, maintenance status and feedback. Care providers can communicate securely with residents and authorized family members.
The portal facilitates direct communication between residents, families and care providers. It offers features like secure messaging, online service requests and access to community news and health updates, ensuring everyone stays informed and connected.
RentCafe Senior Living Portal helps staff focus more on resident care and less on administrative tasks. Staff can use the portal to manage online payments and maintenance requests, as well as wellness activity programs through RentCafe Wellness. The portal also enables private, health care-related dialogue between residents, family members and the care team.
The mobile app includes online payment processing, maintenance request submissions and access to health information. Residents, families, staff and care providers can stay connected on the go. The RentCafe Senior Living Portal mobile app is available for both iOS and Android.
Residents and responsible parties can make online payments directly from bank accounts, credit cards or debit cards. Authorized users can access current balance information, view statement history and schedule one-time or recurring payments.
Yes! Residents and authorized family members can access health progress notes and monitor trends in health records. This feature ensures families are kept informed about their loved ones’ care and wellbeing.
RentCafe Senior Living Portal employs robust security protocols to protect user data, including encryption and secure access controls. This ensures that personal and financial information remains confidential and secure.
RentCafe Senior Living Portal seamlessly connects with solutions in the Senior Living Suite and other Yardi products, offering a holistic approach to managing senior living operations, care and more. Learn how everything works together.