Glassdoor Honor Jun18

Glassdoor Honor

(June 18, 2019) – Anant Yardi, founder and CEO of Yardi, was named today for the third consecutive year to a prestigious list of the nation’s top corporate leaders by employer review website Glassdoor. Mr. Yardi again received a Glassdoor Employees’ Choice Award recognizing the Highest Rated CEOs, which he also received in 2017 and 2018. For 2019, Mr. Yardi is ranked No. 33 on the list of top-rated CEOs for large companies in the United States. This ranking is based solely on the anonymous and voluntary opinions offered by users of the Glassdoor platform, where people can rate their employment experience at past and current companies. The U.S. Large Company category includes firms with more than 1,000 employees. Glassdoor’s Top CEOs in 2019 were determined using company reviews shared by U.S.-based employees between May 2, 2018 and May 1, 2019. The final list is compiled using Glassdoor’s proprietary algorithm, led by its Economic Research Team, and takes into account quantity, quality and consistency of reviews. When submitting a review, Glassdoor users are asked directly whether they approve, disapprove or are neutral on the performance of the company’s CEO. Among the approximately 900,000 companies reviewed on Glassdoor, the average CEO approval rating is 69 percent. Those on the Highest Rated CEO list all have approval ratings over 90 percent. Mr. Yardi earned a 95 percent approval rating. “It’s an honor to recognize incredible leaders who, from their employees’ perspectives, exemplify exceptional vision, trust and communication. Glassdoor’s Top CEOs award continues to be more competitive every year, and I congratulate each leader on their achievement,” said Christian Sutherland-Wong, Glassdoor president and chief operating officer. “Today’s job seekers are looking for leaders who share their values and will empower them to bring their full selves to work.” The accolade is indicative of the high esteem Mr. Yardi is held in by employees at the company. Yardi was founded in Santa Barbara, Calif. in 1984 as a software start-up. Today, Yardi is a global technology leader employing over 6,000 staff in 35 offices worldwide. “Our corporate motto is ‘Take care of our clients, take care of our employees, take care of our communities, stay focused, and grow’ and we work hard to fulfill those commitments,” said Mr. Yardi. “I am grateful that our employees are happy with our efforts, and to receive confirmation in this way is extraordinary.” Glassdoor is one of the largest and fastest growing job sites in the world today. Set apart by the tens of millions of reviews and insights provided by employees and candidates, Glassdoor combines all the jobs with this valuable data to make it easy for people to find a job that is uniquely right for them. View the full list of highest rated CEOs for U.S. large...

Coworking Outlook

Editor’s note: this coworking perspective piece was authored by Justin Harley, regional director of coworking for Yardi, in association with Property Week. Harley was a co-founder of the flexible workspace management software Hubcreate. He joined the Yardi UK team in May. Having spent most of my career in the flexible workspace sector, I could not be more enthusiastic about how bright the future is for coworking and flexspace, and furthermore I am delighted to see technology and software leaders such as Yardi investing heavily in technology to fuel the growth and development of the sector. I have been privileged to see the coworking and flexspace sector grow from a few London-based serviced offices to what it is today, one of the fastest-growing parts of the real estate world. That said, it still only accounts for 4% of all deals in London, according to the latest research from Cushman & Wakefield and Colliers International. While real estate continues to develop an understanding of the coworking market, the industry is still a little shell-shocked about how it has crept up on them. That part of the real estate sector often misses the point when they debate coworking. I hear “we are not coworking, coworking doesn’t make money – when will the bubble burst?” Larger operators account for less than 13% of the market in the UK and the flexspace and coworking community is made up of businesses that care about innovation, member experience and the effect of their service on worker wellness. In short, it’s all about the customers and what makes them happy. Their obsession for customer service is what drives the industry. A happy client is a loyal client and, despite being on a flexible license, will stay for a long time. It is...

Small Box, Big Impact...

The United Way of Greater Atlanta Shoebox Project is a creative way to provide more than 30,000 homeless people in greater metro Atlanta with daily necessities. Each year, Yardi Atlanta lends its creativity, time, and resources to help United Way fulfill its mission. This year was another success! The Shoebox Project United Way of Greater Atlanta is a nonprofit organization serving 13 counties in Georgia. These counties are home to nearly half a million children who live in communities with low or very low child well-being scores. Many of these children and their families may struggle with homelessness. In 2006, United Way of Greater Atlanta launched the Shoebox Project as a campaign to collect essential items for homeless populations. The organization reached out to individuals, families, and businesses to fill shoeboxes with toiletries for men, women and children. More than 13 years later, the Shoebox Project has been adopted by United Ways throughout the nation. Shoebox items include toiletries as well as first aid and enrichment items. Last year, the organization collected more than 35,200 shoeboxes with a value of more than $704,080.  Yardi + United Way Yardi’s preparation for the Shoebox Project is a year-round endeavor. Employees donate supplies such as undergarments, toiletries, hygiene products, first aid kits, and portable activities for children. Employees are encouraged to explore cost effective options by donating time or free items, such as complimentary goods from businesses. Near the end of spring, Yardi volunteers sort items, allocate them to shoeboxes, and then cover the boxes in gift wrap. This year, Yardi packed and wrapped over 75 boxes! The United Way collects its donations from volunteers throughout the metro Atlanta area. It then distributes the shoeboxes to local nonprofit agencies that serve homeless and low-income men, women and children....

Real-Time Energy Management Jun14

Real-Time Energy Management

Real-Time Energy Management (RTEM) systems continuously collect live and historical building performance data through a cloud-based system. Building owners can use this data to optimize the building’s energy consumption and show in real time how the property is performing. By reducing energy consumption, RTEM systems also help reduce greenhouse gas emissions and a building’s overall carbon footprint. This is particularly important to New York state property owners who, with the help of partners like Yardi, can qualify for incentives from the New York State Energy Research and Development Authority (NYSERDA), a public benefit corporation that promotes energy efficiency and renewable energy sources, when they install RTEM systems. Annette Durnack, regional director for Yardi Energy, explains how Yardi fits in with RTEM systems and NYSERDA. Q: What are the benefits of an RTEM system? Durnack: RTEM systems help building owners and operators manage energy consumption, so they can operate their buildings more efficiently and reduce energy consumption. They centralize energy usage tracking; monitor heating, ventilation, and air conditioning systems; and manage the scheduling and operation of building equipment. They detect equipment faults, so they can be addressed before they become failures or impact tenant comfort. They also help track the effect of energy conservation measures. RTEM systems can help improve ENERGY STAR® scores and contribute to LEED certifications. In the state of New York, properties that install an RTEM system through qualified vendors such as Yardi may be eligible for significant incentive funding through NYSERDA. Q: What kinds of RTEM incentives does NYSERDA offer building owners? Durnack: The NYSERDA RTEM program provides up to $300,000 per electric utility account via a 30 percent cost-share for projects submitted by qualified RTEM vendors. NYSERDA provides funding for the installation of RTEM hardware as well as the provision of software and ongoing services. Additional funding may be available for projects that demonstrate the integration of multiple interoperable systems or include a commercial tenant in the project scope. Q: How can Yardi help building owners obtain these NYSERDA incentives? Durnack: Yardi is an approved vendor for NYSERDA’s RTEM program, giving building owners the option of employing the Yardi Pulse Suite to improve their building’s performance and to qualify for RTEM project funding. Yardi submits all required project documentation to NYSERDA in order to qualify and secure the incentive. Once approval is obtained, Yardi offers a turnkey solution for installing and servicing an RTEM system. Q: What benefits can building owners expect from the Yardi Pulse Suite? Durnack: Our Pulse Suite includes several energy management software solutions that can help reduce your energy costs and consumption. Most Yardi clients experience HVAC energy savings in the range of 10-15 percent. Yardi Utility Expense Management, for example, provides access to all energy cost and consumption data, enabling emission calculations and contributing to benchmarking for ENERGY STAR® reporting. Yardi Pulse Real-Time Metering delivers visibility into real-time demand and consumption that can be used change how a building operates. Yardi Pulse Active EE optimizes HVAC system performance by making incremental changes to set points every 30 seconds, which reduces consumption while maintaining tenant comfort. Yardi Pulse Fault Detection and Diagnostics helps prevent HVAC system equipment failures before they cost money or impact tenant comfort. We also offer emission calculations consulting, renewable energy credit purchasing, and energy procurement services. Our Yardi energy experts can help you select the right solutions that will best meet your needs. Click here for more information on NYSERDA’s RTEM program. Download a Yardi Pulse brochure for more information on energy management software...

Knitting Community Jun13

Knitting Community

The seniors at Silver Sky Assisted Living and Silver Sky at Deer Springs Assisted Living are putting their talents to work for those in need. The local knitting and crocheting clubs inspire hope in the hearts of fellow Las Vegans facing difficult times. About Silver Sky Properties, Nevada HAND Nevada HAND, a 501(c)(3) nonprofit and Yardi client, operates 34 properties serving 3,000 seniors and 4,200 adults and children. The organization provides the only two affordable assisted living communities in the state. Both properties have developed tight-knit communities that keep residents active and engaged within the neighborhood. Both affordable assisted living properties, Silver Sky and Silver Sky at Deer Springs, host knitting clubs for residents. What began as small initiatives to help residents socialize soon evolved into annual community service projects that touch the lives of hundreds of people. Knitting Club: More than a Hobby Silver Sky Knitting Clubs regularly meet on Fridays. Group sizes range from 10-20 residents at each site and include residents, their family members and staff. Participants of all ability levels are welcome. Knitting looms are available for beginners as well as advanced knitters facing dexterity challenges. The Knitting Clubs help to create a sense of inclusion for everyone involved. “The club began as a cookie social, and anyone who knitted or crocheted, or who wanted to learn, was encouraged to attend,” began activities coordinator at Silver Sky at Deer Springs Assisted Living, Barbara Phillips. “These residents get to know one another, meet regularly, and each meeting has a sense of purpose, which helps with cohesiveness and a sense of togetherness with the group.” Throughout the year, Club members work on knitting projects such as hats, scarves, mittens and lap blankets. In 2018, residents created more than 250 knit goods! Once...

Spring Cleaning Jun12

Spring Cleaning

As is the seasonal custom, spring cleaning is a great way to start summer with a fresh slate. We detail five ways to “spring clean” your social media profiles. Keep reading for easy strategies you can implement now! Refresh your graphics Spring is the perfect time to switch out your cover photos and profile avatars. Have new branding to share? Do you have property themes for the spring or summer? Even if you don’t have a dedicated design team, free graphic design platforms like Canva offer a low-cost way to update your social media channels, presentations, brochures and logos. Update your contact information It sounds basic enough, but updated contact information is an easy way to ensure prospects and customers can connect with you. Contact information checklist: Phone number Email Website Physical location address Display other social media channels Add spring and summer hours When was the last time you updated your hours on your social media accounts? Especially if your property or office features extended hours in the spring or summer, adding hours of operation can help you communicate when people can reach you. Do a quick content audit Conducting a social media audit is a smart way to analyze your current social media marketing efforts. Each social media platform offers analytics on individual post performance. The Insights tab on Facebook and Instagram, and Analytics tab on LinkedIn and Twitter, provide ways to assess your content. Questions to ask: In the past three months, which posts had the highest engagement? Which posts had the lowest engagement? In the past three months, what post types performed best? (example: video, image, link) Are you hitting your social media goals? If not, how can you use this social media data to inform your strategy moving forward?...

Securing Senior Data

Senior medical records hold a vast quantity of sensitive data. As care providers strive to work together on patients’ behalf, that data is circulated and altered. There is minimal accountability when changes are made. The result is a chaotic web of transactions with incomplete and often inaccurate information. Additionally, the ever-changing tide of medical programs and coverage criteria impedes efficiency. Blockchain has the potential to improve the handling, accuracy, and accountability of senior records. Hope for the Future, Today Blockchain may improve the accuracy and efficiency of senior data transactions. It can masterfully create configurable records of transactions and other sensitive data, bundled together under a single patient profile and secured with cryptography. When applied to provider directories, the technology can also be used to streamline the verification of benefits, eligibility, and legal authorizations. Currently, senior care providers have difficulty verifying benefits and confirming medical eligibility. The information needed is stored in directories that are regularly amended, lack cohesion and are sometimes riddles with redundancies. In its flawed state, maintaining the current provider directories costs about $2.1 billion each year. When all the necessary data is updated and stored in a single location, caregivers are empowered to make better decisions, faster. Blockchain could revolutionize healthcare by creating an efficient system that is also secure, conforming to antitrust and privacy laws. That efficiency could lead to a lower cost of care. Obstacles to Overcome Blockchain technology is already in use at financial institutions and major corporations worldwide. In its current applications, blockchain successfully improves data-sharing between providers and payers. But before the technology is widely accepted, its advocates must overcome obstacles to blockchain adaption. Trust is a major hurdle. For many, blockchain still feels too new to be trusted. PricewaterhouseCoopers (PwC) surveyed 600 tech executives...

Sunset on Solar ITC Jun10

Sunset on Solar ITC

This is the last year that businesses are eligible for the 30 percent federal investment tax credit (ITC) for solar—sort of. A few simple steps can position businesses take advantage of the solar ITC before step downs begin next year. The Tax Benefit Step Down Tax benefits have motivated sustainable upgrades over the past ten years. The 30 percent ITC was the most popular. The ITC “provides owners of solar systems with the ability to offset tax payments owed to the IRS in an amount equal to 30 percent of the eligible cost basis of a solar photovoltaic system,” summarizes Smart Energy Decisions. Beginning in 2020, however, the tax benefit will gradually decrease. The first step decline is to 26 percent for projects that “begin construction” in 2020. In 2021, the benefit declines to 22 percent. All projects starting in or after 2022 receive only 10 percent. “The good news is that there is currently a 30 percent ITC for the cost of the system for those installing solar before December 31st, 2019,” emphasized Ray Segars, CEM, consultant for energy and sustainability on Yardi’s energy team. He added, “The emphasis is on credit. This is a credit not a tax deduction. Tax deductions reduce taxable income, thus reducing associated taxes. Tax credits are more valuable because they reduce the actual tax bill dollar for dollar.” Gaining the Advantage on the Solar ITC Notice 2018-59 details strategies to help corporations navigate the step downs with financial finesse. Firstly, “beginning construction” is a surprisingly loose term.  There are two ways that a project may begin and still qualify for the year’s tax benefit. The Physical Work Test entails beginning physical work on your solar project The Five Percent Test entails paying or incurring 5 percent or...

Doing Good Jun07

Doing Good

Giving back to local and global communities is a central tenant of Yardi’s mission. At the recent AIM Conference, Yardi invited attendees to join our team in supporting two local Southern California charities. In the second part to our AIM Conference coverage, we spotlight our charitable partners, Community Action Partnership of Orange County (CAPOC) and the Orange County Society for the Prevention of Cruelty to Animals (OCSPCA). Keep reading to learn more about Yardi’s selfless selfies donation drive and the work of these two inspiring nonprofits! Selfies for Charity AIM Conference attendees were invited to snap and post selfies at the RENTCafé kiosk with cuddly OCSPCA therapy dogs and fun props from CAPOC’s Orange County Food Bank. For every post shared to social media with the conference hashtag #AIMConf, Yardi donated one dollar to the day’s featured nonprofit. In total, AIM attendees helped raise $500 for each nonprofit with their selfless selfies. In addition to the social media donation drive, both nonprofits educated AIM attendees on their programs and volunteer opportunities. Community Action Partnership of Orange County The CAPOC has provided support services to address hunger and poverty in Orange County since 1965. Each year, CAPOC helps more than half a million people in need through its comprehensive program offerings. This includes the OC Food Bank, emergency utility assistance, financial empowerment education, family counseling services, and transitional housing. The goal of these programs is to empower healthy living, stabilize families and prevent the causes and effects of poverty. “Our goal is to ensure that the people we help have the tools and resources they need to not just survive, but also thrive! We meet people where they are at and help them achieve their personal goals so that they are safe, comfortable and living a life of well-being,” explained LaShanda Maze, Vice President of Philanthropy at CAPOC. Funds raised at AIM will support CAPOC’s Food Bank, which offers food and nutritional education for low-income children, families, seniors, veterans, and individuals with disabilities. Each year, the OC Food Bank distributes 19.5 million pounds of food to nearly 1 million at-risk residents, including one in five kids living in Orange County. Through its network of nearly 400 partner charities, the OC Food Bank provides 26,000 boxes of food each month to seniors at 70 sites throughout Orange County, and areas of Los Angeles County. According to Maze, “Whether it’s helping a family for the long holiday weekend who may need food from our OC Food Bank or seeing how our weatherization program can make a home safe and warm for a senior, we are impacting lives every day.” Get involved with the CAPOC at capoc.org. Find out more about CAPOC’s Hope for the Holidays Kick-Off Dinner, a unique culinary experience and fundraiser, on Sunday, October 13 at The Playground DTSA. You can learn more by visiting capoc.org/h4h. Orange County Society for the Prevention of Cruelty to Animals Since its founding in 1984, the OCSPCA has been a leading animal welfare organization in Orange County. With a mission to save the lives of animals in the region, the nonprofit focuses on programs to strengthen the human-pet bond through proactive education, emergency resources, and networking. “What I enjoy the most about my job is receiving feedback from those who we have been able to assist when no one else would step in to help,” said Kevin Marlin, Executive Director at the OCSPCA. “Pets play such a vital companionship role in the lives of so many, and we are so glad to be able to promote that human-animal bond and to enable residents with the resources to keep their pets in their loving families.” As an ally to animals of all kinds, OCSPCA made a huge impact in 2018. The nonprofit delivered 63,250 pounds of pet food to families in need, funded life-saving medical services to 350 animals and assisted more than 6,000 Orange County residents and...

Senior Living Innovation Jun06

Senior Living Innovation...

What’s better than a game-changing forum experience with unparalleled networking opportunities? That same forum set in beautiful Santa Barbara! The 2019 Senior Living Innovation Forum takes place in Yardi’s hometown. Breathtaking mountains, refreshing beaches, and one of the nation’s best forums are just a few things that Santa Barbara has to offer. We are excited for you to join us. The Senior Living Innovation Forum is an invitation-only retreat for senior housing providers that want to disrupt the status quo: like you. The event is designed to help you adapt to the changing landscape of senior housing. We all must re-imagine our business models in order to offer relevant services in the future. The Forum can show you how. This year’s theme, “Innovation Uncorked,” embodies the essence of the conference: discovering cutting-edge advancements in a fun environment.  The agenda is packed with informative panels, engaging sessions, and opportunities to forge solid relationships. You can’t ignore a session called “Igniting Purpose in Your Life .. and Your Residents’.” Sessions like “Disruptive Innovation: The Future of Senior Care and Health Care,” and “What Senior Living Can Learn from Hospitality,” offer tips to help you get ahead of your competitors. There is much more in store. Learn proven ways to strengthen recruitment and retention efforts. Get practical tips for building a purposeful culture and forging healthcare partnerships. Explore the future of senior living with artificial intelligence and robotics. The forum makes each moment of this three-day conference worth it. The forum also offers opportunities to digest what you’ve learned and unwind with your peers. A catamaran cruise, an evening of polo, networking happy hours and a night at the museum will ensure that you enjoy your Santa Barbara experience. Join Yardi for a one-on-one consultation at the...

Richard Gerritsen Jun05

Richard Gerritsen

Our latest Yardi leadership series profile comes from Amsterdam, which is home for Richard Gerritsen, Yardi’s regional director for Europe. He gave us an update on Yardi’s presence and progress in the region. Q: Richard, what is Yardi’s presence in Europe? A: We started with offices in London and Amsterdam in 2002 and now serve clients on the European continent who hold properties in 26 countries—from Norway to Spain, and as far east as Poland and Romania. We subsequently added offices in Mainz, Germany, and Cluj, Romania. Q: What are some key characteristics of the European real estate market? A: Property management has a distinct international component here: A portfolio might be owned in one country, operate in another country and report to investors in yet another one, or more. Each party most likely has its own currency and tax requirements. Even many locally focused property managers are increasingly serving clients from the U.S. and Asia. They all need a sophisticated software platform to provide a high level of efficiency, transparency and compliance for their clients, which is why Yardi Investment Management accounts for a sizeable portion of our sales on the continent. Being able to report on multinational holdings from one platform is a huge advantage. Q: So investment management is the primary focus? A: Yardi is heavily focused on asset and fund management in Europe because so many holdings are multinational. Our property management client base is smaller than Yardi’s share in the U.S., but we are well established among European commercial property managers and we anticipate some of our strongest growth to come from the residential market. Q: What has been key to Yardi’s growth and prominence in the market? A: We provide technology and support to meet the international requirements...

The Excelsior Group Jun04

The Excelsior Group

How do you create a better online experience for prospects and residents? Just ask the dynamic marketing duo at The Excelsior Group (TEG). Meet Brenda Studt, vice president of marketing, and Shelly Steitz, marketing manager. Together with their team and tools from the RENTCafé Suite, they’re transforming the online renter experience to better match the expectations of today’s digitally savvy consumers. When Brenda and Shelly visited the Yardi studio recently to film their Real Estate Questions Answered videos, we chatted about marketing, websites and themselves. Keep reading to find out what you can do to make your sites more appealing to people who are searching for a place to call home. Q: How does marketing work at TEG? Brenda: TEG is a group of real estate related businesses operating on a unified platform. Shelly and I work for TEG’s Creative Studio. We’re an in-house, full-service creative and marketing agency offering a variety of creative solutions specifically designed for real estate related clients. We focus our marketing strategy around client goals and consider owner goals and expectations for specific assets. Our largest client is TEG’s multifamily business. Shelly manages all marketing activity for this client and works with their property management and development teams daily to develop and execute annual plans for each property across the portfolio. Q: How do you make sure your property marketing websites engage and convert prospects? Shelly: We create engaging websites through strong visual storytelling. We take a “show, don’t tell” approach and that includes 360 tours, high quality amenity photos and vibrant gallery pages. And then we give the prospect as many ways to engage with that content as possible. Brenda: Using RENTCafé has been great for our clients. We’re able to understand user patterns and user experience better...

Future Techies Jun03

Future Techies

According to the European Commission, after 2020 over 90 percent of jobs will require digital skills. Moreover, 65 percent of children entering primary school today will work in jobs that don’t yet exist. To develop their skills for these future occupations, the next generation needs to start preparing as early as possible. Yardi Cluj teamed up with Dalia’s Book, non-governmental organization (NGO), to host Adopt-a-School!, an educational program that teaches coding skills to tomorrow’s programmers, engineers, support specialists and project managers. Yardi Cluj + Adopt-a-School! In 2016, Dalia’s Book set out on an ambitious mission to prepare Romania’s youth for future employment in the tech industry. The organization launched Adopt-a-School!, which pairs schools with local ITC companies like Yardi. In February of 2019, Yardi Cluj employees joined the Adopt-a-School! league of volunteers. About 30 employees offered to host weekly coding sessions at a local high school, teaching coding skills to three fourth grade classes. “I decided to volunteer because all future jobs will require a little bit of coding knowledge,” explained Emil Antoni, real estate market analyst at Yardi. “The easiest being Excel and the most complicated being in the field of DNA. Youth need to be prepared.” “I don’t think it’s essential for children to learn code,” said fellow volunteer Andreea Hosu, technical project leader at Yardi. “But I do believe this is that kind of activity that will open many opportunities in their lives. The children learn basic programming, and the funny thing is that they don’t even realize they’re learning something, because they think they are playing.” Many of the Yardi Cluj volunteers had not worked in education before. They approached the project with a blend of excitement, nervousness, and determination. “This was a first for me, so naturally, I was...

Rents on the Rise May31

Rents on the Rise

A new national office property report from Yardi Matrix shows that asking rents rose by 1.1% in April 2019 over the previous three month period while robust absorption of new supply kept the vacancy rate unchanged at 13.7%. Office rents’ strength across the U.S. reflects “the continued health of the economy and the growth of the technology, health care and coworking segments,” according to the report. Nineteen of the 25 major markets covered in the report saw gains in asking rents over the past three months. Rent growth was strongest in markets with a healthy dose of “new economy” and technology tenants such as Austin, Texas, Brooklyn, N.Y., San Francisco and the surrounding Bay Area, along with Tampa, Fla., and Nashville, Tenn. Only Chicago and Seattle saw declines of more than 1%. About 14.4 million square feet of office space came online through April, with Class A space accounting for about 90% of the total. Properties under construction represent a 2.9% growth of total inventory. “While it is early in the year and we expect the pace of deliveries to step up later in the year, so far in 2019 suburban construction has outpaced that in central business districts compared to last year,” the report says. Asking rents stood at $36.40 per square foot nationally in April. The vacancy rate was unchanged at 13.7%. Office property transactions valued at $19.8 billion closed in the first four months of the year. Want more insight? View the full Yardi Matrix national office report for May...

PropertyShark News May31

PropertyShark News

Yardi subsidiary PropertyShark was recently featured in the Queens Courier, one of New York City’s prominent real estate publications.  Vince Soriero, Business Development Manager for PropertyShark, has been a passionate advocate for the brand for the last seven years and was interviewed about the company and its valuable services for real estate professionals. Yardi acquired PropertyShark in 2010 and since then the platform has become the go-to destination for comprehensive residential and commercial real estate sales data in the New York City with a National presence. The PropertyShark site helps real estate brokers and agents streamline the information-finding process.  They can research property characteristic, sales comps, contact information, foreclosures, FAR, zoning, property taxes, mailing lists and more, all in one place. “We aggregate our data from hundreds of public resources updating our data and feeds nightly, providing our subscribers with a single definitive source for property information.  Without PropertyShark, users must search multiple websites to find these details,” Soriero explained in the interview. “We’ve done an amazing job at developing the most robust platform on the market,” he added.  “We’ve also worked hard to establish a strong presence in the New York City market.  PropertyShark is very well known here.” More than 15,000 real estate professionals make use of the PropertyShark platform.  In addition to brokers and agents, clients include investors, developers, banks, lenders, insurance companies, appraisers and more. A great new feature that will attract even more users is the recently added Platinum Real Owners. “With this new feature, PropertyShark users can instantly find the true owners names behind LLC’s, other properties they own, and phone numbers. This saves hours, if not days, searching through multiple websites to find such information.  It has an upgraded cost, but our users say it’s absolutely worth...

CMS Overhaul May30

CMS Overhaul

The Centers for Medicare and Medicaid Services (CMS) may soon change the way that payments are allotted. The organization hopes that the new payment structure will reflect its renewed commitment to quality care. Rewarding Performance In the past, facilities received payments based on the total cost of care provided. The new case-mix CMS model directs Medicare payments to facilities based on the patient’s condition and treatment. A recent proposal could increase payments to skilled nursing facilities (SNF) by $887 million in fiscal year 2020. That’s about a 2.5 percent increase from the current fiscal year. Not all SNFs will receive the increased payments. Facilities must meet a list of requirements to receive the funds. If facilities fail to meet the new requirements, payments will be reduced by 2 percentage points. About 60 percent of the funds withheld from under performing SNFs will be upcycled as incentive payments. The caveat, however, is that under performing SNFs will be expected to improve quality of care with fewer resources. Additional Payment Increases Other areas of care may receive a noticeable uptick in payments. CMS has announced that it plans to increase payments to inpatient rehab facilities (IRF) by $195 million for federal fiscal 2020. Hospice payments may get a $540 million increase in payments, which is roughly a 3 percent boost. Like SNFs, hospice providers will be evaluated based on the services provided to patients. High-performing centers will receive the increase whereas under performing centers will get a 2-percentage point cut. Influencing Change There is still time to influence legislation. CMS encourages industry feedback on proposed rule [CMS-1718-P]. The organization will accept comments until June 18, 2019. The final proposed changes will take effect in October...

Scalable Growth May29

Scalable Growth

During the recent Yardi Forum for senior living and affordable housing, we sat down with Brandon Carter, director of information technology at Wallick Communities. Brandon has a wealth of knowledge about products from the Yardi Senior Living and Yardi Voyager Affordable Housing suites, and we were thrilled to speak with him in person. Wallick owns and manages affordable housing and senior living properties across the Midwest. More than 20,000 residents live in Wallick units. There are always more units on the way, as Wallick has experienced an average 23 percent growth annually. Wallick has worked with HUD tax credit programs for more than four decades, and has even been ranked first in the nation in affordable housing preservation. To put it plainly, Wallick is a big deal. Read on to learn how Yardi software helps Wallick achieve its mission. Q: Describe the value that Yardi products bring to your company? BC: Yardi has been a great partner for Wallick. Whatever the need, we can almost always find a Yardi product to help us fulfil it. We trust that Yardi is continuously working to develop new and exciting products to help us fulfil our responsibilities towards owners, staff and residents. Q: How does Yardi help to position your company for growth? BC: Having only Yardi software to manage makes Wallick extremely nimble and quickly scalable with growth. The Yardi platform allows us to focus on our associates and residents as we grow, instead of worrying about bringing on new technology. Q: What software challenges did Wallick face before adopting Yardi? BC: Before moving to Yardi, we used multiple pieces of software for our different business needs. That required us to spend additional time and resources bridging data gaps. It also created confusion for new associates...

Call Center Value May28

Call Center Value

Stress comes in different forms. The anticipation of relocating, weighing our housing options, and investing in a new lease or mortgage all lead to stress. When we’re hit with stress, we seek human interaction for help and comfort. Yet in the age of efficiency, stressed-out prospects and residents are channeled to self-service technologies like websites, apps, and robot assistants. When we fail to balance automation with the human touch, we distance ourselves from our customers and our relationships falter. Humans Prefer Humans to Close Deals Harvard Business School conducted a study on how people feel about their investment choices with and without the assistance of a human advocate. Researchers published their findings in an article in Harvard Business Review. The study reveals that, “anxious customers interacting through self-service technology feel dissatisfied with their decisions even when those decisions appear aligned with their goals. Their dissatisfaction reduced their trust in the service provider.” Researchers were able to boost investor confidence and decrease anxiety with the addition of human interaction. In some cases, the human was a peer. In other cases, the human was an investment expert. In both scenarios, “when people had the ability to connect with another person – either an expert or a peer – the deleterious effects of anxiety were offset. “ The ability to interact with a human also increases the likelihood of closing a deal. In the experiment, applicants moving forward with the deal jumped from 64 percent to 80 percent when customers receiving automated messages were also invited to interact with a human for guidance. RENTCafé Connect: Streamlined Efficiency with a Human Touch As a software company, we take pride in the efficiencies that we can offer through automated services. But we also acknowledge that the human element is essential...

Yardi Cleveland

Since 2013, the Yardi Cleveland office has hosted an annual food drive called the “Fight Hunger Games” as part of the Greater Cleveland Food Bank’s Harvest for Hunger.  Harvest for Hunger is a collaborative effort covering services in six counties. Food collected and funds raised make it possible to provide nutritious meals to local residents in need. For those struggling to make ends meet, the burden of hunger can be a difficult distraction at all times of year – not just the Thanksgiving to Christmas season, when much attention is focused on food charities. Hardworking families and seniors on fixed incomes across Northeast Ohio face tough choices – put food on the table or pay for other basic essentials such as medicine, utilities or transportation. One in five children in the greater Cleveland area is food insecure.  Yardi’s Cleveland office knew they could help make a difference through the Fight Hunger Games. The rules of the Games are thus: Yardi-Cleveland employees are divided into Team Districts.  The teams collect food and supplies. One representative from each team is selected (or appointed as some of them have experienced) to participate in the Hunger Games. Points are awarded to the winners of the games. Points are also added to the teams according to the number of donations the team has collected. Award ribbons are presented to the top three teams. There  a snack system to collect money to purchase donations for the Greater Cleveland Food Bank. Snacks are available at each suite. They are purchased by hungry Yardi employees and all profits are used to purchase items to be donated to the Food Bank. Friendly competitions for the Hunger Games included tower building with cans of food, a guessing game to promote office name retention, ball...

Project HOME May26

Project HOME

If you’ve ever heard of rocker Jon Bon Jovi’s philanthropy on behalf of a Philadelphia non-profit that creates permanent housing and support resources for the city’s homeless population, that was Project HOME. The HOME stands for Housing, Opportunities, Medical and Education. It makes sense that Housing is first in the list, because many homeless advocates consider stable housing to be the most pivotal initial step to getting homeless Americans back on their feet. The organization’s mission statement: “The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.” It may sound ambitious, but it’s working. Project HOME just celebrated its 30th year and is on track to provide 1,000 units of affordable housing in Philadelphia within a few years. The organization is also a longtime Yardi client. We recently caught up with Patrick Farrell, Project HOME’s business/financial analyst, who is a passionate advocate for the non-profit’s use of the Yardi affordable housing platform. Farrell has worked on Project HOME’s Yardi platform for the last six years – the organization has used the software for about twice that duration. “Yardi is the workhorse application for us at Project HOME,” said Farrell, whose job supports the property, accounting and human resources departments of the non-profit. “It is the foundation of all of the other applications that we use throughout our business.” As the organization’s mainstay database, Yardi Voyager data powers all...