Changemakers Series

We’re nearly at the end of the 2022 Changemakers series, an annual tradition presented by Senior Housing News (SHN). Although each year brings a wave of unique leaders, the 2022 series in particular has recognized a great range of individuals across the industry. As we approach the conclusion, it’s time to showcase the interview from our second-to-last honoree! Keep reading to meet Jesse Marinko, president and CEO of Phoenix Senior Living and a Yardi senior living client. All about Jesse Marinko With 20 years of experience in senior living, Changemaker Jesse Marinko has taken strategic risks throughout his career. That includes founding Phoenix Senior Living back in 2014, an organization offering innovative, personalized experiences for residents in assisted living, independent and memory care settings. In his SHN interview, Jesse Marinko talks about his lessons learned in recent years, how he’s approached change and the importance of serving the middle market. Keep reading for insights from this one-of-a-kind leader. SHN: Looking back on your career in senior living, what changes have you led that you’re especially proud of? Marinko: During my time at Benchmark and my time here in Phoenix under my own flag, I’ve prided myself on recognizing the industry’s youth, in terms of how long our industry has been in place. There’s not only a talent shortage, but also a recruitment shortage, and that has been a focused effort at Phoenix. We’ve made a strong effort to create training and educational platforms built for high-touchpoint customer service people by understanding how effective tactics in other industries could translate into senior housing. That’s not the norm, and I am proud of our effort. For senior housing to succeed in its infancy, we’re going to have to bring in new talent and train people who...

YASC Returns Live! Aug18

YASC Returns Live!

Yardi is excited to welcome clients back in-person to the Yardi Advanced Solutions Conference (YASC) beginning Aug. 31, marking a return to real time after successful interactive virtual events over the last two years. The event is sold out with more than 3,000 clients expected to attend. Social media hashtag for the event will be #YASC2022. Be sure to download the conference app for fun games, interactive features and the full course schedule. Registered attendees have received a direct link to app via email. Attendees can also use the class list, course descriptions and agenda to prepare for their time in San Diego. YASC combines classroom learning with social activities in a beautiful seaside setting. The event will feature more than 280 unique classes presented in 300-plus sessions, with some classes offered multiple times. The classes and dozens of product experts will give thousands of real estate professionals in attendance insight into Yardi software solutions that improve efficiency in marketing, leasing, acquisition, energy management, investing and other operations. Yardi experts will provide personalized consultations and panel sessions will examine key industry trends. Exclusive live outdoor entertainment and fun social activities comprise other elements of a memorable experience at the Manchester Grand Hyatt San Diego, the new host resort on San Diego’s waterfront. You don’t want to miss it! During the pandemic, YASC was held as successful interactive virtual events in May and October 2020, May 2021 and March 2022. The events drew tens of thousands of attendees from more than 60 countries. Virtual YASC events will continue on an annual basis, with dates for 2023 to be announced soon. “We’re proud that our clients continued to gain value from virtual gatherings but there’s nothing like meeting face-to-face with colleagues. Our software is designed to connect people and communities, and we look forward to continuing that effort in San Diego,” said Kevin Yardi, the company’s vice president of global solutions. International clients can see what’s planned for regional in-person YASCs around the world in 2022. YASC Sydney is set for Sept. 20-21. YASC London is planned for Nov. 8-9. YASC Asia will return in Spring 2023, with a location to be announced...

Inventive Incentives Aug18

Inventive Incentives

Even with multifamily rents continuing to rise nationwide, property owners still need to work to get people into their units. At the height of the pandemic, some renters in metros like Los Angeles, Boston and San Francisco relocated to lower-cost communities, prompting landlords to adopt creative measures to attract and keep renters. “Incentives are not what they used to be, primarily because market conditions and expectations have shifted, and offering the right incentives for lease renewals is more important than ever to capture the attention of today’s busy renters,” according to Zillow. Here are some ideas that can help property managers attract prospects and maintain high-quality residents, courtesy of Zillow, Multi-Housing News and other industry sources: Upgrade inside and out. Paint or landscaping improvements and new appliances, flooring and furniture can make a property more attractive to residents and prospects. There’s also the option of offering renewing residents a menu for choosing the services or upgrades they value or need most, whether it be a ceiling fan, new shelving on the walls or a better stove. Let free stuff ring. A period of free parking, cable service, laundry or dry cleaning, storage space or Wi-Fi is always appreciated, as is a temporary or permanent suspension of amenity or pet fees. Gift cards for ride-sharing services, food delivery services and more provide other options. “Free parking is the most common perk this year, but there are many ways to engage with renters in ways that are important to them,” ZillowRentals reported in its Consumer Housing Trends report. Amped-up tech. Cutting-edge technology like high-tech door locks, thermostats, tablet devices or smart home automation devices save property owners time and money and make a favorable impression on today’s tech-savvy renters. See how RentCafe Home IQ attracts prospects...

Storage Stays Steady Aug18

Storage Stays Steady

Demand for self storage units is steady, so street rates remained at record highs last month, according to the latest National Self Storage Report from Yardi Matrix. Average U.S. street rates for 10X10 non-climate-controlled (NON CC) units remained at $132 in June, matching the all-time high set last month. Climate controlled (CC) 10×10 units were an average of $151, also an all time high. The latest rates signal an expected slowdown in growth. Nationwide, the overall average street rate, which includes all unit sizes and types, grew 2.1 percent year-over-year in July, a 210-basis-point drop compared to June’s annual rate growth. “With strong demand and street rates at all-time highs, storage operators have more opportunity to increase rents for existing customers and replace rate-sensitive existing customers with new customers at the elevated street rates,” say Matrix analysts. During recent second-quarter earnings calls, several REIT executives said they expect seasonality to return in 2022’s second half after several quarters of unusually low move-outs. The number of customers moving out is likely to normalize later this year. While street rates are shrinking in some areas of the country, growth remains the healthiest in the Southeast. For 10×10 NON CC units, nine of the top 31 metros had street rate increases greater than five percent in July, while rates decreased in four. For 10×10 CC units, only two of the top 31 had five percent or more growth, while eight experienced negative growth. Learn more about the state of the self storage market nationwide and sign up for an Aug. 31 webinar on the vertical, where Matrix experts will go in-depth on storage trends and the economy overall. Yardi Matrix tracks a total of 4,156 self storage properties nationwide in various stages of development — including 1,555...

How To Streamline Procurement

Procurement is an essential part of running a successful senior living community. Yet, many providers still use paper systems to procure supplies leading to inefficiencies, oversights and costly mistakes. Fortunately, tech solutions like the Yardi Procure to Pay Suite dramatically reduce friction across all elements of the accounts payable lifecycle: vendor management, procurement, invoice processing and payments. In our new ebook, published by McKnight’s Senior Living, you’ll see exactly how. Keep reading for a sneak peek of what the ebook has in store. New ebook: Save Time and Money in Your Procurement Process When it comes to procurement, technology lends a helping hand by automating processes from start to finish. This leads to enhanced accuracy, time savings and improved staff workflows, which ultimately allows communities to focus on their number one priority: resident care. That’s the focus of our new ebook — Save Time and Money in Your Procurement Process. Courtesy of McKnight’s, we cover the ins and outs of using tech to transform your procurement process. You can expect to discover:   Issues with manual processesBenefits of automated procurement toolsHow leading solutions make the differenceOne provider’s success with Yardi More on the Yardi Procure to Pay Suite For our senior living clients, we offer five products designed to support every step of the procure to pay workflow. Connected on a single platform, this includes: Yardi PayScanYardi MarketplaceYardi VendorCafeYardi Bill PayYardi VendorShield Each tool offers specific benefits for senior living providers, such as more time for resident services and care. The ebook shares more — offering a detailed look at how each product works in harmony to make procurement a seamless process. Keep reading Ready to learn more about automating your procurement process? Explore the ebook in its entirety. For more details on the Yardi Procure to Pay Suite, visit our product...

Chips Are Down Aug16

Chips Are Down

Some materials, like air and water, are easily seen and felt and keenly noticed in their absence. Other substances are just as ubiquitous but more hidden and easily taken for granted – until they’re scarce. Take computer chips, for example, the processing and memory units that are the engines for everything from personal computers, smartphones and washing machines to electric toothbrushes, refrigerators and cars. “I imagine there are more than 100 billion chips in daily use around the world,” notes Matteo Rinaldi, a professor of electrical and computer engineering at Northeastern University. One trillion chips were fabricated globally in 2020 alone, according to the European Union.  But lately the process of producing more chips to meet ever-growing demand and new technologies has hit multiple snags. Demand for chips exceeded supply even before the pandemic, and when much of the world economy shut down during the pandemic, so did factories, holding up delivery of the supplies needed for chip manufacturing. With the pandemic came an explosive surge in demand for devices and their components, with home-bound people using more tablets, phones and other electronics than ever before, far exceeding what manufacturers could provide. Port closures and labor shortages produced shipping bottlenecks. Companies like Nissan, General Motors and Apple subsequently noted the negative impact of chip shortages on their manufacturing and sales performance, while Ford Motor Company reported a loss of $3.1 billion over the three months preceding April 2022. Car maker Audi and its parent company Volkswagen stripped Invidia tire pressure display, wireless charging pads and other chip-reliant features from certain models. Hoarding amplified the disruption. Similar to nervous grocery store shoppers, manufacturers stockpiled computer chips during the pandemic, preempting the “just in time” manufacturing model favored by companies that order parts as close to...

The Warren Center Aug15

The Warren Center

Yardi is committed to supporting the community in every city where our offices are housed. Each year, the company distributes philanthropic aid to organizations selected by its employees. In 2021, Yardi offices supported more than 350 nonprofits worldwide. For the remainder of the year, we will be bringing you the stories of those organizations and insight into how they aid their communities. Today, get to know The Warren Center of Richardson, Texas, which helps children with developmental differences and their families. The Center helps children to reach their developmental goals through individualized therapy-based care and equips parents through monthly education workshops and support groups so they can be a confident advocate for their child. In September 2021, The Warren Center served over 1000 children and families every week. As of June 2022, the Center is serving close to 1400 children every week. “The number of families reaching out for help for their families is increasing. Our number one priority is to be make sure we have the space, staff and additional resources available to serve each one,” said Amy Spawn, CEO. “100 percent of the funds received (from Yardi) go right into our therapy programs for children. We do not turn families away for the inability to pay for therapy services. Because of Yardi’s generous support we can help more children receive the services they need quickly.” Areas of support The Warren Center offers three primary service areas: Early Childhood Intervention: This program provides evaluations and personalized therapy sessions to children from birth to three years of age and includes occupational and physical therapy, speech and language therapy, feeding and nutrition therapy, developmental therapy, and transition assistance to additional services. The Warren Center Clinic Therapy Services: Enrolls children age three to five, and continues...

Heavy Metals

The 17 rare earth element (REE) metals comprise the building blocks of much of the technology we depend on daily. These elements, which aren’t actually rare but are sparsely concentrated in minerals, include the exotically named dysprosium, neodymium, lanthanum, praseodymium and terbium. Encompassing properties that make devices lighter, faster and smarter, REEs “let smartphones glow and ring and buzz, make fridges cold, lightbulbs bright and TVs vibrant,” in the words of Casper (Wyo.) Star Tribune reporter Nicole Pollack. They’re also present in the screens on smart phones, computers and flat panel TVs, the motors of computer drives, defense systems, hybrid and electric car batteries, new-generation light bulbs and much more. With greater investments in clean energy, demand for REEs could increase six-fold by 2040, according to the International Energy Agency. An electric car, for example, needs six times the mineral inputs of a conventional vehicle and a wind plant requires nine times more minerals than a gas-fired plant.  A major problem with these elements is that mining, separating and refining them both requires and produces large amounts of toxic materials. Up to 95% of this work is done in China, by some estimates. Harvard International Review reports that for every ton of REEs produced, the mining process yields more than 28 pounds of dust, up to 423,000 cubic feet of waste gas, 2,649 cubic feet of wastewater and 1 ton of radioactive residue. Recycling, partnerships could ease supply strains The environmental implications of REE harvesting have prompted experts to seek alternate ways to meet ever-growing demand. Recycling REEs from discarded electronics rather than mining is one option, using new processes that enable extraction with minimal use or creation of pollutants. Harvard researchers are working on extracting REEs using bacteria rather than toxic chemicals, while...

Benefits of Integrated Software  

The last two-plus years have changed the senior living industry, presenting unforeseen challenges for providers. Mainly, they’re tasked with finding effective systems and strategies to meet the needs of residents, families and staff as the industry navigates a new normal. So which solutions are important, now more than ever? For providers and other healthcare leaders, implementing a software solution may have the greatest impact. According to research like this piece from Ziegler, the pandemic has accelerated the adoption of tech-enabled solutions across the healthcare industry like never before. Implementing the right software solution is key in streamlining operations, increasing resident satisfaction, delivering quality care and the list goes on. But not just any software solution is beneficial. To meet the needs of their communities, providers need a full suite of integrated tools that are mobile, intuitive and efficient. Benefits of integrated software When selecting senior living software, it’s important to know the difference between disparate and integrated systems. With disparate tools, you’re operating communities from several platforms that don’t necessarily speak to each other. That leads to time wasted navigating multiple systems, challenges in bringing staff up to speed, the risk of pulling inaccurate data and more. Ziegler’s white paper notes the importance of choosing a single connected solution to stay ahead of the curve. With an integrated system, every facet of your business is united in one place. That offers ease of use for staff, reduced costs and time savings — all leading to streamlined operations and enhanced care. That’s where the Yardi Senior Living Suite comes in. As an integrated system that eliminates the gap between senior living property management and clinical services, the Senior Living Suite gives providers everything they need to manage their communities. The key differentiator? The union of property management, finance, marketing, business intelligence and resident care on a single platform. At a glance, here are five ways the Yardi Senior Living Suite sets your communities apart: Combine property management, finance and business oversight for improved efficiency, reduced costs and responsive resident services with a comprehensive management tool, Yardi Voyager Senior HousingKeep residents and families connected through a secure online portal, RentCafe Senior LivingMake smarter, faster decisions with actionable information for your entire portfolio through Yardi Senior IQ, a business intelligence solution for senior livingKeep health records error free, limit liability and empower staff to deliver the best resident care with Yardi EHR, a full-service electronic health record solution  Attract new residents, nurture your leads and increase resident retention with RentCafe Senior CRM, a mobile-friendly sales and marketing solution Learn more about Yardi software for senior living There’s no denying the importance of software solutions for businesses — especially those that provide interconnected tools. This holds true for the senior living industry, both through the pandemic and beyond. Still curious about how a single connected solution can transform your business and care services? Explore the Yardi Senior Living Suite and reach out to book a demo with our...

Island Harvest Food Bank Aug10

Island Harvest Food Bank

Yardi is committed to supporting the community in every city where our offices are housed. Each year, the company distributes philanthropic aid to organizations selected by its employees. In 2021, Yardi offices supported more than 350 nonprofits worldwide. For the remainder of the year, we will be bringing you the stories of those organizations and insight into how they aid their communities. Today, let’s learn more about Island Harvest Food Bank in Melville, NY. Island Harvest Food Bank provides healthy food and support services to hundreds of thousands of Long Island veterans, seniors, and families through both direct delivery programs and through a network of approximately 300 soup kitchens, food pantries, and other emergency feeding programs. “Increased need across Long Island, coupled with skyrocketing food costs and supply chain issues, have added additional challenges for Island Harvest to ensure that we are able to provide healthy food to those in need,” shared Joan Flynn, Business Engagement Manager for the Food Bank. “The cost of food has increased by more than 10 percent over the past three months alone. The cost of fuel for our trucks to pick-up and deliver food has increased by more than 94 percent since last year. As the food industry continues to make shifts in its business model, the amount of donated food that we receive has dropped dramatically.” Support from Yardi and other donors is crucial during this difficult time. “Generous funding from Yardi will support the purchase and distribution of healthy food and product and the provision of supportive services to Long Islanders experiencing food insecurity,” Flynn said. Since 2017, funding from Yardi has supported the distribution of more than 175,000 meals to Long Islanders in need.In addition, regional Yardi employees have donated their time by collecting food and funds for Island Harvest and providing volunteer support.   Providing food security On a daily basis, Island Harvest staff encounter Long Islanders struggling to survive, struggling to put food on the table, or facing the unenviable choice of between buying medicine, gas for the car to get to work, and buying food. “People are finding ways to survive and employing coping strategies like watering down food and drinks to make them go further or selling possessions just to buy food,” Flynn said. One such story is that of a woman who works in Melville, where the Food Bank is located. Her husband, a veteran, passed away seven years ago, leaving her with two children, and no insurance. Despite working full-time, she hasn’t been able to get on her feet, and mostly all of her paycheck goes to pay the mortgage and property taxes. “Afraid and embarrassed to stop in and ask for help, she drove past our Melville facility numerous times before finally working up the courage to come in. We directed her to a local food pantry in East Northport, and since her husband served in the military, we are actively connecting her through our Operation: HOPE program to see if she may be eligible for certain veteran’s benefits, and services.” “We provided the family with food, offered her assistance in applying for SNAP and other benefits, but most of all we offered comfort and hope in knowing that she is not alone, and that help, along with a kind word, is always a phone call away.” A pivotal moment Flynn shared that this is a critical time in Island Harvest Food Bank’s nearly 30-year history as programs, services, community partnerships, and the number of member agencies served are growing exponentially in the wake of the pandemic. Island Harvest recently purchased a new facility, more than doubling its office and warehouse space, which will enable the organization to collect, sort, store and distribute more food and product, thereby serving more people in need. “But more importantly, Island Harvest also seeks to empower our clients to transition from uncertainty to stability with an array...

Changemakers Series Aug10

Changemakers Series

Ready to meet the next senior living Changemaker — or in this case — Changemakers? Up today is Jim Coughlin and Wendy Nowokunski, a duo of senior living leaders from Northbridge Companies. We recently announced the plan to share four final interviews, but as an added bonus, this particular interview features two industry pioneers. And with Northbridge being a Yardi senior living client, we’re ecstatic to share a snapshot from their conversation with Senior Housing News (SHN). Meet Jim Coughlin and Wendy Nowokunski CEO Jim Coughlin and President Wendy Nowokunski founded Northbridge Companies with one purpose in mind: ensuring their residents, families and associates live well and love life. And that purpose has held true for over 15 years, as they’ve built Northbridge into what it is today. Read more about Northbridge Companies.   In their interview with SHN, Coughlin and Nowokunski speak to the lessons learned over the course of their careers, each explaining how they navigate change. Read on for a highlight from their interview. SHN: Talk about a time when you tried to execute a change and things didn’t go according to plan. How did you pivot and what did you learn as a leader? Coughlin: I tend to be the one who focuses on acquisitions and growth. As we’ve alluded to in the past, we have a very engaged and vocal leadership team. One of the most comical experiences I had was when I went to our senior leadership and I said, “I’ve made progress. I think we’re going to move forward with this acquisition.” The leadership team said, “Absolutely not. We’re not doing that deal.” That was a really good sign … despite that we didn’t get to move forward with the acquisition. It really showed the empowerment of...

Forbes Cloud 100 Aug09

Forbes Cloud 100

Yardi has been named to the Forbes 2022 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures. Yardi was a member of the inaugural Cloud 100 in 2016 and is No. 51 this year. “We’re honored that Forbes has again recognized Yardi for our cloud technology and services,” said Jay Shobe, senior vice president of cloud services at Yardi. “Congratulations to all the cloud technology leaders that made this year’s list. It reflects the efforts of our employees and the incredible support of our clients worldwide.” For the seventh straight year, the Cloud 100 reviewed submissions from hundreds of cloud startups and private companies. The Cloud 100 evaluation process involved ranking companies across four factors: market leadership (35%), estimated valuation (30%), operating metrics (20%), and people and culture (15%). For market leadership, the Cloud 100 enlists the help ofa judging panel of public cloud company CEOs who assist in evaluating and ranking their private company peers. “The companies of the Cloud 100 list represent the best and brightest private companies in this fast-growing sector,” said Alex Konrad, senior editor at Forbes. “Every year, it gets more difficult to make this list — meaning even more elite company for those who do. Congratulations to each of the 2022 Cloud 100 honorees.” “The public markets may be in turmoil, but the private valuations of the Cloud 100 continue to rise. All the 2022 Cloud 100 honorees, again, have reached the $1 billion valuation milestone, and the average Cloud 100 valuation has skyrocketed to $7.4 billion,” said Mary D’Onofrio, partner at Bessemer Venture Partners. “Despite the market correction in 2022, our confidence in the cloud economy continues to grow—today over 70% of the 2022 Cloud 100 Honorees have reached or exceeded $100 million in annual recurring revenue making them cloud Centaurs. An additional 10% of the list is expected to hit this milestone by the end of the year, furthering our conviction that this years’ honorees truly represent the best cloud companies globally.” “Great companies are born out of all environments, and it’s exciting to see the continued momentum in the cloud sector,” said Alex Kayyal, Managing Partner, Salesforce Ventures. “The companies on this list have gone through a rigorous selection process and join an esteemed alumni list of Cloud 100 companies. As the need for digital transformation continues to drive innovation and efficiencies across industries, we can look to these companies as the absolute best in cloud computing.” The Forbes 2022 Cloud 100 is published online at forbes.com/cloud100 and will appear in the August/September 2022 issue of Forbes magazine. About Yardi Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. With 8,000 employees, Yardi is working with our clients globally to drive significant innovation in the real estate industry. For more information on how Yardi is Energized for Tomorrow, visit yardi.com. Bessemer Venture Partners Bessemer Venture Partners helps entrepreneurs lay strong foundations to build and forge long-standing companies. With more than 135 IPOs and 200 portfolio companies in the enterprise, consumer and healthcare spaces, Bessemer supports founders and CEOs from their early days through every stage of growth. Bessemer’s global portfolio includes Pinterest, Shopify, Twilio, Yelp, LinkedIn, PagerDuty, DocuSign, Wix, Fiverr and Toast and has $19 billion of regulatory assets under management. Bessemer has teams of investors and partners located in Tel Aviv, Silicon Valley, San Francisco, New York, London, Boston, Beijing and Bangalore. Born from innovations in steel more than a century ago, Bessemer’s storied history has afforded its partners the opportunity to celebrate and scrutinize its best investment decisions (see Memos) and also learn from its mistakes (see Anti-Portfolio). About Forbes Forbes champions success by celebrating those who have made it, and those who aspire to make it. Forbes convenes and...

Towne Properties Aug08

Towne Properties

We’re excited to celebrate a recent win for Towne Properties, a Yardi and REACH by RentCafe client. In June, it was announced that two of Towne’s redesigned property websites received Hermes Creative Gold Awards in the Electronic Media / Social Media / Interactive Media category. Both websites were built on our RentCafe platform and supported by our REACH by RentCafe digital marketing agency. “Winning the Hermes Awards for our website redesigns honors the incredible work of our marketing team,” said Karen Zapkowski, marketing specialist at Towne Properties. “Having the right website technology from the start was critical. We’ve been able to build on that to create sites that reflect our brands and engage potential renters.” What is the Hermes Creative Awards? The Hermes Creative Awards is one of the oldest and largest creative competitions in the world. It’s sponsored by the Association of Marketing & Communication Professionals. Each year, competition judges evaluate the creative industry’s bestpublications, branding collateral, websites and videos as well as advertising, marketing, and communication programs. Work is judged on creativity within whatever constraints apply to the brand and/or media. The competition is open to creatives of all sizes. Winners range in size from individuals to media conglomerates and fortune 500 companies. This year, there were more than 230,000 entries from over 125 countries. Which of Towne’s websites won Hermes awards? Both of Towne Properties’ award-winning websites won gold Hermes Awards for website redesign. The team at Towne started with RentCafe website themes, then added vibrant branding, copy and imagery to bring each property to life. Galbraith Point: No place like homegalbraithpointeapts.com The Galbraith Point website appeals to modern renters with vivid colors, interactive calls-to-action and integrated resident testimonials. A front desk widget in the lower right corner makes it easy to email, call or schedule a tour from every page. Hilltop Apartments: A fresh new lookhilltopapthomes.com This website for apartments in Cincinnati has large, gorgeous photos (there’s one for every amenity), hyperlocal copy, resident testimonials and engaging features, like a floor plan assistant and self-scheduled tours. Who can use RentCafe to build property websites? Property management companies of all sizes can use RentCafe to build corporate and property marketing websites. RentCafe websites are built for speed, performance and accessibility, making them popular with brands and customers. There are thousands of RentCafe websites online today. View the RentCafe websites brochure for Voyager clients.View the RentCafe websites brochure for Breeze clients. Need website help? Our REACH by RentCafe digital marketing agency can help you create the website of your dreams — and other neat stuff, too, like logos, floor plans, email templates and more. Check out some of the agency’s...

Dallas CASA Aug08

Dallas CASA

Yardi is committed to supporting the community in every city where our offices are housed. Each year, the company distributes philanthropic aid to organizations selected by its employees. In 2021, Yardi offices supported more than 350 nonprofits worldwide. For the remainder of the year, we will be bringing you the stories of those organizations and insight into how they aid their communities. Today, we are getting to know Dallas Court Appointed Special Advocates (CASA), which advocates in the community and the courtroom for children in the protective care of the state so they can grow up in safe, permanent homes where they can thrive. “Dallas CASA wants all Dallas children in the protective care of the state to have a caring, consistent advocate by their sides as they navigate a complicated and challenging child welfare system,” said Becca Leonard, chief development officer for the organization. “Funds from Yardi and other donors are used to help Dallas CASA recruit, train and supervise more community volunteers to serve children in need. We also use funds to better support caregivers and children as they navigate an overburdened child welfare system,” said Leonard. Tobias’ story From his birth, Tobias lived with his grandmother, or abuela. His drug-addicted parents lived in the home as well, but his grandmother was the caregiver who fed him, changed his diapers, sang him lullabies and rocked him to sleep. When his grandmother had to travel to Mexico to visit relatives, leaving his parents to care for him for one weekend. In that one weekend, they were referred to Child Protective Services after neglecting Tobias while using drugs. Tobias was removed from the home. By the time his grandmother returned from Mexico, Tobias had been transferred to a foster home. His grandmother did everything...

Preparing For Aging  ...

Planning for the future isn’t always easy, especially for seniors considering how they’ll navigate life as they age. Interestingly, most older adults recognize that they’ll need some form of assistance in the future — but less have concrete plans for how to get there.  That’s the focus of a recent study conducted by AARP, which surveyed 1,011 U.S. adults aged 50 and older. The goal was to gauge older adults’ attitudes related to long-term care planning. Curious about the findings? See below for a snapshot: Senior living study: Preparing for aging   According to the study — Long-Term Care Readiness — 68% of older adults believe they’ll need assistance with their daily activities in the future, but only 28% have thoroughly considered what life will look like when that assistance is needed.   In short, older adults may not be preparing for their aging journey as much as they could be. Relayed by McKnight’s Senior Living, the AARP study also revealed the following:    74% of those aged 65 and older believe they’ll need future assistance, compared to 64% of respondents aged 50 to 65Those aged 65 and older gave more thought to how they’ll live independently as they age, compared to respondents aged 50 to 65Not being able to live independently (63%) and becoming a burden to family members (62%) were the top two concerns noted by all respondentsFewer respondents were concerned about savings (59%), living in assisted living or nursing homes (58%) or not being able to age at home AARP sought to understand the effect of COVID-19 too, assessing whether older adults plan for the future more than they did two years ago. Read the study to learn what respondents said, and uncover additional findings. More research This isn’t the first...

SafeHouse Denver Aug04

SafeHouse Denver

Yardi is committed to supporting the community in every city where our offices are housed. Each year, the company distributes philanthropic aid to organizations selected by its employees. In 2021, Yardi offices supported more than 350 nonprofits worldwide. For the remainder of the year, we will be bringing you the stories of those organizations and insight into how they aid their communities. Today, learn about SafeHouse Denver, which provides a full continuum of trauma-informed care for adults, children, and youth who have experienced domestic violence. “From our 24-Hour Crisis & Information Line and our Emergency Shelter to non-residential advocacy-based counseling and an Extended Stay Program, we support survivors with services that meet their needs at every step of their journeys,” says Rob Purper, Communications Manager. 2022 marks SafeHouse Denver’s 45th anniversary. “In addition to welcoming a new CEO this July, we’re excited to debut a new conference space that will improve our capacity for group counseling and other internal programs. We’re also expanding our Community Education and Youth Services to reach even more people with our mission of hope, healing, and empowerment,” Purper shared. All programs and services are provided to survivors free of charge, so Yardi’s donations have a lasting impact by directly funding life-saving work. “SafeHouse Denver is honored to continue receiving this vital support from Yardi. Not only does it make a real difference for survivors of domestic violence and their children, but it also reflects Yardi’s commitment to advancing the well-being of all people. We are truly grateful for this ongoing partnership that shares our mission with the community,” Purper said. Nova’s SafeHouse story At the height of the pandemic, Nova left her abuser and came to the SafeHouse Emergency Shelter with nothing but the clothes on her back. Nova’s...

4 Clearwater Communities Aug03

4 Clearwater Communities

You may have seen our previous posts on the Best Senior Living list, an initiative by U.S. News & World Report that identifies nearly 1,300 communities for exceling in assisted living, independent living and/or memory care. We’ve had the pleasure of announcing several Yardi clients who made the list this year, but for today’s post, we’re spotlighting Clearwater Living — a dynamic organization with four individual communities recognized by U.S. News. From us here on the Yardi senior living team, congratulations to Clearwater! Clearwater communities make Best Senior Living list This year’s Best Senior Living list is the first of its kind. Crafted to help seniors and their families navigate the challenging process of choosing a place to live, the list recognized 1,247 different communities for their exceptional efforts in caring for residents. With each community selected, U.S. News offers comprehensive ratings and transparent data, including profiles with testimonials from current residents and family members. For Clearwater Senior Living, all four of their eligible senior living communities earned a well-deserved spot on the list. “Clearwater Living is humbled and honored to be recognized as a “best” in the independent living, memory and assisted care categories,” said Danielle Morgan, president and chief operating officer of Clearwater Living. “Our team’s sole focus is to provide the best care and lasting connections that foster pride and independence within our senior residents, and we are pleased that families now have a valuable resource to review as they navigate the important decision-making process of selecting senior living for themselves or a loved one.” The four Clearwater communities recognized include:     Clearwater at Riverpark — deemed best in independent livingClearwater at Rancharrah — deemed best in both assisted living and memory careClearwater at South Bay — deemed best in memory careClearwater at Sonoma Hills— deemed best in assisted living About Clearwater Clearwater Living, a California-headquartered organization, is committed to providing the most superior service and care for seniors. From developing and operating communities throughout the western United States, Clearwater uniquely positions each location to provide residents with the best living experience. Read more about Clearwater Living. Read more We love the chance to spotlight our senior living clients, Clearwater Living included. Check out Clearwater’s blog post on making the Best Senior Living list. To learn how Yardi supports Clearwater with our integrated senior living software — from Yardi EHR to Senior IQ — explore our product...

SFR/BTR Assets Attract Investment Aug02

SFR/BTR Assets Attract Investment

Institutional investment in rental single family rental (SFR) homes is on the rise and expected to grow dramatically over the next eight years, according to a new bulletin on the sector released today by Yardi® Matrix. However, rising interest rates are forcing investors to reassess the most effective strategies for growing portfolios and may contribute to lower near-term returns. Institutions have committed more than $60 billion to buying single-family homes over the past year, according to various corporate announcements and news articles. Recent research by MetLife Investment Management (MIM) estimated that institutions own some 700,000 single-family rentals in 2022, about 5 percent of the 14 million SFRs nationally. MIM forecasts that by 2030, institutions will increase SFR holdings to 7.6 million homes, more than 40 percent of all SFRs. Institutional acquisitions of SFRs in communities of 50 or more units soared in 2021 to $2.5 billion, according to Yardi Matrix. Institutional portfolio growth is currently focused on build-to-rent (BTR) projects or acquiring portfolios from smaller owners. BTRs are on track to deliver far more units in 2022 than in any previous year. More than 25,000 units are under construction and nearly 4,300 were already delivered in the first half of 2022, meaning the industry will easily surpass 2021’s record-high 7,705 deliveries. “Rising home and mortgage costs in the second quarter of 2022 increased the cost of capital for institutional buyers, so the segment’s growth is likely to slow and returns will moderate. Even so, the industry benefits from strong long-term demand drivers and the explosive growth in institutional capital,” say Matrix analysts. Get more insight into investment activity, development and rent trends for the SFR/BTR sector in the new Yardi Matrix...

Introducing CRM IQ

RentCafe CRM IQ is the latest innovation from Yardi in customer relationship management solutions for multifamily. It puts your customer at the center of the relationship to seamlessly manage prospects, applicants and residents for the entire leasing and resident journey. CRM IQ also provides a platform for centralized leasing offices and enhances the capabilities of other centralized property operations. Built into Yardi Voyager and the RentCafe product suite, CRM IQ has enhanced features that benefit site teams, owners, managers and their customers. Keep reading to explore what customer-centric innovation from Yardi can do for your business. What makes CRM IQ unique? Your customer is more than a renter, and your CRM system should reflect that. CRM IQ doesn’t stop prioritizing your prospects once they convert. Instead, CRM IQ manages your customer interactions through every stage of the leasing and resident journey. With robust features designed to support the full customer lifecycle, CRM IQ is built to guide your prospects into applicants, and your applicants into satisfied residents, ready to renew. The result is a better customer experience made possible by customer-centric software. What’s new with CRM IQ? With features that automate communication and improve visibility across prospects and residents, CRM IQ is a one-of-a-kind solution in the multifamily industry. Here are more details that make it even more unique: Enable centralized leasing office (CLO) processes with customer-centric views and site clustering. CRM IQ has intuitive features that aggregates properties within a central view and shares activities across regional attributes. Save staff hours by helping prioritize the most valuable tasks and utilize remote and clustered staffing offices.Prioritize higher-quality leads and automate lead nurturing with event-based AI. More leads don’t always mean more conversions — this is why CRM IQ prioritizes prospects at every stage of...

Changemaker Series

It’s time to showcase the final round of senior living Changemakers — four industry pioneers who have shaped the industry as we know it. And if you’re new to the series, Changemakers is an annual compilation of interviews that Yardi is proud to sponsor for the fourth consecutive year. Presented by Senior Housing News (SHN), the interviews hone in on leaders’ evolving strategies, experience with change and plans for the future. First up in the final group of four is Changemaker Danette Opaczewski, the EVP of resident experience and COO of Revel Communities. About Danette Opaczewski From spending her career in hospitality, Changemaker Danette Opaczewski knows how to think outside the box when it comes to resident care. Since joining Revel Communities in January 2020, she has brought innovative ideas to the table and lead Revel toward a brighter future. Through her Changemaker interview, Opaczewski talks about her drive to redefine the resident experience in senior living. She shares the importance of pricing transparency, the initiatives her team is taking to improve diversity and more. See below for a quick highlight. SHN: Do you see yourself as a Changemaker? And are you always excited to drive change, even when it sometimes involves risk? Opaczewski: We recently rolled out a program within our communities called Predictive Index, with the goal of analyzing our team members’ behavior to help them fit into their role and the industry in general. After participating in the program myself, I learned that I’m considered a venturer. A venturer is defined as somebody who is open to change and is motivated by the ability to make an impact on what’s in front of them. I didn’t come into senior housing planning to be a changemaker, I came in and said, “This...