Science Fiction Tech

Science fiction literature and movies can be inspirational, provocative or outlandish. But how often does the exotic technology they often depict actually go into development and gain widespread use? Perhaps more often than you might think. Here’s a sampling of latter-day technology that originated, or at least became widely known, from science fiction. Mobile Phones Featured in: Star Trek (TV series, 1966) Hardly an episode of the original television series ran without the Enterprise crew whipping out their flip-top phones for a quick chat. Today … … cell phones are ubiquitous. Motorola mass-produced the first handheld mobile phone in 1973, with the company launching commercial cell phone service a decade later. As of 2021, 97% of Americans owned some type of cell phone. Smartwatches Featured in: Dick Tracy (comic strip, 1946) The iconic police detective utilized a two-way wrist radio barely a year into the post-war era. Dick Tracy creator Chester Gould incorporated video capability into the gadget in 1964. Since then, .. … smartwatch technology accelerated after the Hamilton Watch Company and Electro/Data Inc. developed the first digital watch in 1972. Seiko’s T001 model, which linked to a portable TV receiver, was exotic enough to be featured in a James Bond movie in 1983. A Timex model unveiled in 1994 was the first watch capable of downloading data from a computer wirelessly. In 1999, Samsung inched closer to making Dick Tracy’s handy communication tool a reality, releasing the SPH-WP10 with a monochrome LCD screen and capacity for 90 minutes of talk time with an integrated speaker and microphone. Today, smartwatches are used for monitoring blood pressure and other vital signs, accessing entertainment, tracking a user’s location, checking into airline flights and more. And some models support voice dictation. Machine Learning Featured in: Erewhon (novel,...

Unlocking Innovation

The latest gate opener technology is essential for property owners or managers who want to control gate access at properties. A modern solution working at many properties is WiFi and Bluetooth gate controls, especially those with many daily users. Let’s review some of the best WiFi gate controllers to buy. WiFi gate controllers connect to the property’s WiFi and open and close the gate once users present or enter the required credentials. Often, users can connect using their smart devices, key fobs and code access. In addition, property owners or management can monitor entry to the gate because of the WiFi connectivity. Use Bluetooth to access gate controllers when WiFi is down or unavailable. Ghost Controls. Ghost Controls serves the USA and Canada. Ghost Controls offers a bundle package with WiFi and Bluetooth. It features mobile device controls that monitor gate status. It can be used on multiple gates and can run on solar power. Ghost Controls are low-voltage and solar optimized for environments without access to AC power. Reviews boast of its customer service and online and telephone support. It also includes limited lifetime warranties. Ghost controls are also an excellent choice for mixed-use and commercial properties. USAutomatic. USAutomatic is weather-resistant and allows users to securely open, close and monitor the gate from anywhere in the world. It also features WiFi and Bluetooth and includes LED indicator lights for power, WiFi connectivity, and activity. USAutomatic does not include subscription fees. It also will send notifications if the gate stays open longer than the programmed allotted time. USAutomatic works with Alexa, Google Assistant, Samsung SmartThings and Siri. iSmartgate. iSmartgate PRO includes a WiFi controller and a wireless magnetic sensor. It includes key features such as video, user management, an audio player, three gates control...

Get On the HOTMA Express

Changes to HOTMA guidelines are coming fast, particularly as implementation deadlines approach. If you don’t keep up with changing compliance rules, your team could be learning outdated information. HOTMA stands for the Housing Opportunity Through Modernization Act of 2016. Years in development, the Department of Housing and Urban Development (HUD) is now publishing final rules and developing technological standards for submitting compliance data. Don’t risk implementing HOTMA without knowing current standards. There’s a lot to learn and it all can become overwhelming without a well-informed training professional on your team or a contract with an outside affordable housing consultant. Plan Your HOTMA Training Just in time for 2024 implementation deadlines, affordable housing providers have a new opportunity to receive HOTMA training from the DeSilva Housing Group (DHG), a leading consultant serving the industry nationally. DHG calls this series the HOTMA Express. It’s an appropriate name because the trainings are fast and designed to catch up affordable housing providers with the latest changes to HOTMA implementation guidance. HOTMA Express sessions begin in March. The first in the series will happen in in Charlotte, NC and the next in Gatlinburg, TN. Registration fees for those two sessions are currently discounted by 50%. HOTMA Express trainings continue this summer and early fall in cities across the country. “We designed these courses with flexibility to adapt to HUD as they solidify HOTMA implementation guidelines. My team is diligently keeps up with notices in the Federal Register, and our learners can be assured that the content taught to be up to date with all current policies and procedures,” says Jenny DeSilva, DHG founder and president. DHG expects the training to be especially beneficial because they are live, in-person sessions. There will be ample opportunity for group discussion, questions and answers, and sharing successes and challenges. Attendees should feel comfortable to raise topics and respond to others as the live training environment will foster personal communication. How is Yardi Involved? Yardi® is the exclusive sponsor of DHG’s HOTMA Express trainings. Chris Voss, Yardi vice president of Affordable Housing, explains why. “Many of our clients have asked about the best ways to access HOTMA training. We do our best to make sure they know Yardi solutions will be ready once everything is set by HUD. But, training on best-practices for implementation new policies and procedures will often require a consultant with professional training experience. DHG is a perfect choice to serve in that role not only for our clients, but the industry as a whole,” says Voss. Get On Board While DHG’s HOTMA Express is sponsored by Yardi, it’s open to anyone who would like to register. You can find the training schedule and registration links on the DHG website. “This is a great opportunity for Yardi to help the affordable housing industry prepare for some of the most significant changes we’ve seen in years from HUD. Our team will be there during the live sessions to not only learn from DHG, but also to hear directly from affordable housing providers, clients and not, about their current challenges and effective strategies for HOTMA implementation,” says Voss. Yardi clients seeking even more affordable housing and PHA training, including HOTMA and dozens of other topics, can sign up for the Yardi Forum, coming to National Harbor, Maryland May 23 and...

Apple Vision Pro

Apple released its Apple Vision Pro with mixed-reality cutting-edge technology. It is seamlessly blending digital content with physical space. But will it be a hard sell to most? The price alone is quite hefty. Let’s delve into some pros and cons of this latest Apple invention. Let’s start with the pros of Apple Vision Pro. Apple Vision Pro is designed to customize the size of your head. Those who wear glasses can get prescription lenses to insert. Instead of having a device and always hurting the neck looking down, Apple Vision Pro navigates by using eyes, hands and voice. Simple hand gestures or voice commands are used to scroll and select. Move the screen around the room to put on the ceiling or immerse yourself completely. Photos on Apple Vision Pro are outstanding! The room dims around the picture, allowing the complete focus of the image. Panoramas become life-sized! Spatial videos peer as if you were back in the moment. Movies and TV scale the screen to take over the space around you. When working, create your workspace with various tabs and documents pulled up where you want around you. Music becomes a 360-degree experience with audio pads positioned close to the ears to deliver spatial audio while keeping awareness of the surroundings. Environments is a featured app that transforms the space so apps can extend beyond the room’s dimensions. Choose from a selection of beautiful landscapes or a personal movie theater. Mindfulness is now entirely immersive. A new app for Apple Vision Pro specifically is Dinosaurs, which allows you to experience life-size prehistoric dinosaurs and their friends. Now for the cons of Apple Vision Pro. The price is quite extreme, and even more than Apple’s latest Mac Book Pro, Apple Vision Pro is...

Prevent Fraud + Bad Debt

The multifamily industry has long since been a lucrative target for fraudsters, and recent years have only made it worse. While online leasing has streamlined the leasing journey for many applicants, it has also opened the door for bad actors to manipulate the system, resulting in unpaid rent and bad debt for multifamily owners. The good news is that you can deter fraud from the very start. Read on to explore how technology can enhance security and efficiency across your online leasing process. The rise of real estate fraud Real estate crimes have increased each year since the pandemic. The FBI’s internet crime reports the total reported internet-based real estate crimes soared from $213 million in 2020 to a staggering $397 million in 2022. The multifamily industry was no exception, with many fraudsters taking advantage of the rising popularity of online leasing. According to the Pulse Survey conducted by NMHC, 93.3% of survey respondents reported experiencing fraud within the last 12 months with 70.7% seeing an increase in the same time period. Fraudulent documents have evolved to become increasingly complex. It is now more challenging to detect false applications without the help of technology. And in this digital age, relying on onsite teams to play detective is not practical or efficient. Combatting fraud with technology With the help of AI and automation, tech can detect fake IDs and altered paystubs instantly, stopping criminals who are trying to exploit the system. Of the options out there, consider a system that is easy to use, can easily be trained and can seamlessly connect to your property-level data. Overall, you want to choose tech that makes it not only easy for quality applicants to apply, but also creates an uninterrupted experience from prospect to resident. How fraud prevention tech can benefit everyone involved Implementing an automated screening solution is not just about preventing fraudulent applicants during the leasing process. It’s a proactive approach that can be integrated into various stages of your customer’s lifecycle. Easy touring. Enabling ID verification before in-person and self-guided tours enhances security before your prospect enters your community. It can also be used to manage resident visitor and vendor access, enhancing security within your communities. Faster leasing. If you implement a connected identity verification solution that seamlessly guides prospects into the applicant stage, prospects who have already verified their identity for a tour won’t have to repeat the process if they proceed with an application. This makes it frictionless for prospects to complete their application and streamlines the approval process for your staff. Staff efficiency. Using technology to automatically cross-check information and detect any inconsistencies that may indicate potential fraud is a huge game-changer for leasing teams. But the tech doesn’t stop at identity verification. You can also leverage automation to authenticate applicant incomes, further ensuring that your applicants are able to afford the rent. Not only does this decrease your staff’s manual workload, but it’ll also remove the burden of being detectives. Ongoing verification. Be sure to provide residents with access to a secure portal where they can update their information as necessary. This contributes to a seamless and secure ongoing resident experience. As the multifamily industry navigates the challenges posed by rising internet-related real estate crimes, technology emerges as both a solution and a deterrent. Online leasing, when coupled with robust ID and income verification solutions, accelerates the leasing process and strengthens the industry against fraud. Discover how Yardi’s screening and fraud solutions, ID Verify and Income Verification, simplifies screening for your staff and future residents. Dweck Properties saved up to 30 minutes per applicant during the application process. Want to see it for yourself? Watch this short on-demand webinar on how you can automate ID and income verification to make screening easier for your prospects, staff and...

See The Power of Interoperability

Interoperable electronic health records (EHRs) provide immense value in senior living, especially when you’re utilizing an all-in-one solution like Yardi EHR. By offering every feature you need on a single platform — and channeling interoperability via verified interface partners — Yardi EHR provides more value than your average platform. Read on to discover more about how interoperable EHRs work (and see what makes Yardi EHR stand out from the crowd). What is interoperability? Interoperability allows information systems to seamlessly exchange data with one another. In senior living, interoperable EHRs help you access real-time health information, save time, mitigate errors, support resident safety and more. Are EHRs different from EMRs? It’s important to recognize the distinction between EHRs and EMRs when discussing interoperability, so here’s a breakdown of the difference: An electronic health record such as Yardi EHR is a digital record of a resident’s chart — plus much more — stored in a dynamic online platform. EHRs connect all aspects of care by allowing multiple providers to access real-time resident data, submit updates and communicate from anywhere. An electronic medical record, on the other hand, is a digital record of a resident’s chart stored in a computer and accessible by a single provider. What makes Yardi EHR an interoperable platform? Yardi EHR is our single-stack solution that helps senior living operators deliver the best care, all from one secure platform. It unlocks the power of interoperability through a range of verified interface partners, meaning comprehensive data automatically flows to and from Yardi EHR in real time. Our support teams also actively monitor the platform, ensuring the highest level of accuracy. The system’s health interface partners include: Kno2 — you can connect Yardi EHR to all outside providers, HIEs and health systems via Kno2, a health information platform that offers access to unlimited cloud faxing, direct secure messaging and referral networks. Depending on your license, additional features available may include Kno2-to-Kno2 messaging, online identify verification, Kno2 and national provider directories, message handling, unstructured document QC tools and more. DS smart — you can instantly transfer EMR data (captured from supported equipment) to Yardi EHR through DS smart, a simplified connectivity solution built to capture, protect and connect resident information. Additional health interfaces supported by Yardi EHR include a nurse call system, dietary management platform, infection control solution and more. Explore all Yardi EHR interface partners here. Contact team Yardi Want to learn more about Yardi EHR and the power of interoperability? Book time with our senior living...

Modernize the Customer Journey

In the dynamic world of multifamily real estate, implementing the latest technology is not just an option, it’s a necessity. Modernizing your leasing strategy is more important than ever as renters increasingly demand instant, automated and personalized experiences. But above all, they value experiences that put them in control of their journey. We’ve identified five key tools and strategies that you can implement or enhance in 2024, putting your customers in the driver’s seat while elevating your NOI. These solutions not only enhance the customer experience, but also streamline your onsite teams’ efficiency. Let’s dive in! 1. Chatbots as virtual leasing assistants Chatbots are revolutionizing customer interaction across industries, and the multifamily industry is no exception. Chatbots can free up leasing teams by fielding the bulk of common inquiries, but what’s the point if it only creates more hassle for your teams with multiple logins and disjointed data? As customers expect more instant gratification and answers, it’s more important than ever to leverage a chatbot that can do more than just chat — the right bot will act as a true extension of your team, answering chats, texts, emails and calls in the voice and tone your organization prefers. Additionally, a chatbot that has access to your property and customer data can help you provide consistent customer experiences from the start. Chat IQ has direct access to Voyager data, providing accurate unit availability, pricing and tour appointment schedules. Here’s a quick overview of what else the right chatbot can bring to the table: Generate conversions with prompt customer service and automated tour scheduling Improve resident retention by facilitating rent payments, maintenance requests, lease renewal notifications and more Reduce operating costs by automating repetitive tasks and streamlining workflows 2. Self-guided tours to empower prospects Want more interested prospects, a speedy leasing process and fewer vacant units? Implementing self-guided tours can help. Self-guided tours offer a more convenient and flexible way for prospects to explore units. Unlike traditional tours that require a leasing agent to be present, self-guided tours can be booked outside of leasing office hours. Plus, you don’t have to hire additional staff. Onsite teams also benefit greatly from self-guided tours, shifting the focus from just showing prospects around to more strategic efforts for enhancing the customer experience. This focused approach not only generates more high-quality leads, but also paves the way for job satisfaction and subsequently, better staff retention. 3. Automated screening for better efficiency and security Your leasing agents are leasing agents, not detectives. Automated screening tools eliminate the need for tracking down lost papers, tedious back-and-forth emails and the responsibility of ensuring whether documents are legit. Automated screening is also a win for prospects. Facial recognition and automation technology reduce obstacles prospects face in trying to apply for an apartment, accelerating their journey to becoming your resident. The same goes for technology that allows prospects to verify their income on the spot. With technology that seamlessly allows prospects to take a selfie and upload a paystub, they’ll be able to get approved for that unit faster. 4. Centralized data for operational excellence Centralization is more than just a buzzword. It’s a strategy that has the potential to yield lower costs, increase efficiency and increase satisfaction for both renters and staff. But a long-term strategy to centralization requires a more nuanced approach. When considering how to centralize, focus on your onsite staff’s expectations, how roles will be specialized and the structure of your centers of excellence. Kim Young, vice president of shared services at Fogelman Properties, suggests refining your automation strategy before jumping head-first into the centralization hype. “Until you know what humans don’t have to do, you can’t know how and where to centralize,” she said.  No matter how you go about it, a thoughtful approach to centralization paves the way for long-term operational efficiency. Need a place to start? CRM IQ gives you visibility into...

Science of Snowflakes...

Winter is here, which means lots of snow for the Northern Hemisphere. Let’s explore the captivating world of snowflakes by delving into their intricate structure and formation. To quote Aristotle, “To appreciate the beauty of a snowflake, it is necessary to stand out in the cold.” Snowflakes are captivating, with each delicate ice crystal’s unique hexagonal shape. The dendrite form of snowflakes is a study in water chemistry. Professor Krystopher Chutko of the University of Saskatchewan explains, “When ice forms at the molecular level, the angle between the hydrogen and oxygen atoms will always be 120 degrees—put the three of these together to get a complete ring of molecules with a six-sided structure. Since a growing snowflake doesn’t change too much, those attachments tend to occur evenly across the six points of the hexagonal flake. “Molecule by molecule, the snowflake grows and eventually begins to fall. This takes the snowflake to a new part of the atmosphere where temperature and humidity are different, resulting in new ice structures forming but still with the same angles,” defined Chutko. A typical dendrite is made up of about a quintillion individual water molecules. Between that and the slight changes in temperature and humidity, no two snowflakes likely form similarly, resulting in no two snowflakes being alike. Snowflake size and shape are determined by cloud temperature and humidity. The colder the air surrounding a growing snow crystal is, the more intricate the snowflake will be. More elaborate snowflakes are grown when the humidity is high. If the temperatures within the cloud are warmer or the humidity is low, expect the snowflake to be shaped like a simple, smooth, hexagonal prism. The mesmerizing beauty of individual snowflake patterns is incredible. Not only are these minuscule structures very intricate, but...

Protecting Packages

Happy holidays! Tis the season for festive celebrations and heartfelt gift giving. Unfortunately, along with the year-end holidays comes peak season for porch piracy. A porch pirate preys on parcels and steals them from homes. These thieves can strike in any neighborhood at any time and target all sizes of packages. Porch pirates are opportunistic and work quickly. Package theft has been a persistent affliction since online shopping has taken over, and porch pirates show no sign of yielding despite porch theft being a felony in many states. According to a recent statistic from Security.org, 44 million Americans have had a package stolen in the last three months. Porch pirates strike regardless of climate conditions, but some states are plagued by porch pirates more than others. Forbes compiled a list of the worst states with porch piracy packages stolen—New Hampshire ranked first, and Florida ranked last. Luckily, by incorporating some simple measures, you do not have to fall victim to these thieves this holiday season and beyond. Let’s explore some cutting-edge technologies and practical tips to ensure safe package deliveries this season. Outsmart porch pirates with clever strategies such as choosing secure delivery options, using delivery lockers and coordinating deliveries with neighbors to minimize the risk of porch theft. In mixed-use buildings, delivery lockers are the best option for residents and tenants. If working in an office building all day, have the necessary packages delivered to the office. There are various smart mailboxes and high-tech security devices for protection from porch pirates and environmental threats. Perhaps you are pretty fond of your mailbox but would like some smart features. Ring WiFi smart mailbox sensor fits inside the mailbox and will automatically send an alert to your phone in real-time whenever the mailbox is open....

Nobel-Level Science

Nobel Prizes, especially those awarded in the science categories, are often unfathomably exotic to the average consumer. But Nobel-level tech lies no farther away than the computer on your desk or the smartphone in your hands. As an MIT blog post noted in October, “Regardless of what display you’re using to read this, it is almost certainly powered by … technologies with roots in the Nobel Prize in Chemistry or Physics. (Even if you’re using a CRT display for whatever reason, the 1905 Nobel Prize in Physics was awarded for the invention of the cathode ray tube.)” The list of Nobel-winning tech that’s used in smartphones and other present-day devices dates at least to 1909, when Italian Guglielmo Marconi and German Karl Ferdinand Braun received the Physics prize for wireless telegraphy. The list of Physics and Chemistry winners since then encompasses the invention of integrated circuits, transistors, charged coupled device sensors in cameras and more. Blue light and lithium batteries In 2014, for example, three researchers from universities in Japan and the U.S. earned their Nobels for creating blue light-emitting diodes, or LEDs, which consist of electrons moving through several layers of semiconducting materials and directly converting electricity into light without the heat-waste of a traditional bulb. Building diodes that emit red and green light from their semiconductors had been achieved years earlier, but producing blue light, a necessary component of white light, was elusive. The three light colors combine to make the bright white produced by LED lightbulbs, which are more efficient and longer-lived than traditional bulbs with filaments. It’s also present in your smartphone’s flashlight and displays. “The first bright blue LED in the early 1990s marked one of … the most important breakthroughs in lighting technology,” says the MIT blog. The...

Supporting Mental Health

When you offer employees continuous support, recognition and opportunities for growth, you’re creating a positive work environment. And when people are surrounded by positivity, it can massively impact their mental health for the better. So, how can you offer that support and recognition? We have a solution built for the task: Yardi Aspire, our user-friendly learning management solution. Regardless of which real estate market you serve — from multifamily to commercial to senior living — Aspire helps you deliver personalized training, connect teams and reward staff for their accomplishments. Best of all, it’s accessible from a single online platform, meaning your teams can reap the benefits anytime, from anywhere. Ready to see how it works? Meet Yardi Aspire Aspire is a comprehensive learning management solution that delivers interactive, experiential training (and much more) directly in the Yardi platform. Employees access a wide array of personalized courses, live events, company resources and reward programs, all in one intuitive place. Watch a webinar to learn more about Aspire. Support employees’ mental health using one solution Wondering exactly how Aspire helps you create a positive work environment — enhancing employees’ wellbeing as a result? With this dynamic solution, you offer your teams:  A sense of community, inclusion and belonging — Aspire enables classroom discussions, interactive group projects, live communication and instant messaging (thanks to a Microsoft Teams and Aspire chat integration). Tools for accomplishment, mastery and recognition — to help you validate and recognize staff for their achievements, Aspire includes a leaderboard, digital badges, points-based rewards, certificates of completion and customizable, level-up learning plans. Encouragement and constructive feedback — delivering personalized, thoughtful feedback is easy with Aspire’s video coaching option. Aspire’s mentorship program also helps employees receive one-on-one feedback and support. Ease and convenience — Aspire is a user-friendly, accessible platform with intuitive navigation, visibility controls and easy-to-use dashboards. With everything conveniently located on a single platform, employees can revisit and reabsorb content whenever they’d like. Flexibility — Aspire’s elective assignments and optional trainings give employees the flexibility, freedom and confidence to drive their own learning destiny. Continue learning about Aspire Have questions about Aspire’s unique features? Don’t hesitate to get in touch. In the meantime, don’t forget to register for an on-demand webinar.            If you’re searching for additional resources on mental health awareness and support, check out these digital sharables by the National Institute of Mental...

Mastering Document Management

Affordable housing providers and public housing agencies face unique and significant challenges in managing documents across their organizations. These challenges are intrinsic to the industry given the number of files and documents required to remain in compliance with subsidy programs. But, with the right technology and document management strategies, these challenges can be overcome. For example, Microsoft SharePoint can make it easy to set up a system to store applicant and resident compliance files along with lease documents using date and naming conventions. It can simplify how users to manage and search for a move-in certification, a full resident recert file, or an individual verification document by property, resident name or date. And, as regulatory agencies, investors and auditors generally request more electronic file reviews than paper files, Yardi Document Management for SharePoint helps to deliver these documents efficiently. If your organization is lacking this type of document management oversight and is seeking technology to help, consider the following features. Five features to look for in affordable housing document management 1: Searchability Finding documents using native SharePoint functions is even more effective when coupled with AI meta data tagging. Adding OCR (Optical Character Recognition) capabilities that convert images of text into a machine-readable text format will make your search for elusive documents even more powerful, giving you the ability to look for keywords within a document. 2: Findability Organization for your documents is key. Implement a taxonomy with a uniform structure that makes it supremely easy to locate documents. Automation will ensure consistency and maintenance of your folder structures. Just as going to a big box store at any location in any state will give you the same layout and experience, a taxonomy that consistently organizes your documents to ensure a familiar experience makes information easy to find. 3: Scalability Without a document management system, managing information across an organization is a laborious undertaking. With an automated solution, it’s easy to maintain taxonomy and security for your documents on a large scale. Automation organizes your documents within hours, and when integrated with Yardi Voyager, you can access documents from a single source of truth. 4: Integration With seamless integration of your document management system with your Voyager property management system and other Yardi platforms (including RentCafe, Procure to Pay, Aspire) it’s easier for approved users inside and outside your organization to upload files. Security is managed in Voyager. Depending on the outside user, such as a vendor, when they upload documents they will not be aware that the files are stored in SharePoint behind the scenes. Inside your organization, users will be able to interact with the files in a SharePoint setting where they can leverage all of its features. 5: Compliance Laws and regulations are changing to require less paper and accept more digital documents. Maintaining compliance and security in this evolving digital environment is a necessity. Document management in SharePoint has many features for compliance including retention policies, workflows and the ability to integrate with third-party tools such as DocuSign to meet regulations. The Key to Streamlining Document Management The five features described above are all part of Yardi Document Management for SharePoint. Implementing this solution helps housing providers boost efficiency, increase data security and enables cloud-based access and sharing. It also helps organizations maintain consistent folder structures, manage security and permissions, integrate content and users, locate documents quickly and track multiple versions over time. Ready to achieve greater efficiency and functionality in content management across your organization? Yardi has a solution that enables you to take advantage of all the great features listed above. Join a Yardi Document Management for SharePoint...

From Cell to Smart

Consumers are agog over the Samsung Galaxy, Motorola Razr, Apple iPhone, Google Pixel and other advanced smartphone models. These devices can make calls, send texts, take photos, respond to verbal instructions, provide a games platform, access digital assistants, navigate routes, generate budgets – the list of capabilities gets longer just about every day. Starting in 1908, when a U.S. patent for a wireless telephone was granted, mobile phone capability evolved into two-way radios and networks with very powerful base stations that covered wide areas; signals weren’t passed among cells. Motorola prototype A major milestone came in 1973, when Motorola mass-produced the first handheld mobile phone. This was 0G of the 5G technology progression. Motorola engineer Martin Cooper initiated the first handheld cellular phone call in New York City on April 3 of that year using a 2-1/2 pound prototype nearly the size of a shoebox. “I’m calling you on a personal, handheld, portable cell phone,” Cooper told the call’s recipient, an executive at Motorola competitor Bell Labs. Motorola launched commercial cell phone service 10 years later with its 2-pound DynaTAC 8000x, which retailed for $3,500—$4,000. In the 1990s the modern cell phone took shape with much smaller and more user-friendly products. “Roughly every ten years since 1979, each newer generation has changed how we communicate, further improving our way of life,” says CENGN, a coalition of Canadian technology interests. As of 2021, 97% of Americans owned some type of cell phone, Pew Research Center reported. Smartphones take off Between 2004-06, “smartphone” entered the vernacular. That’s when, according to British IT services provider Air IT, “phones began to seriously bridge the gap between something you used to make calls and send text messages, to something altogether more useful.” The 50-year progression of cellular technology generations,...

Unlock Interactive Training...

Ready to unlock staff potential, reduce turnover and drive onboarding success? You need an interactive technology solution that offers personalized learning experiences — but not all solutions are built the same. In order to revolutionize the way you train and onboard staff, you need a multifunctional learning management system (LMS) equipped with unique, cutting-edge functionality. Yardi Aspire is just that — an easy-to-use LMS that offers more than your average solution. It takes your training and onboarding processes to the next level with unmatched functionality and usability, all within the Yardi platform your teams are already using. Sound interesting? Read on for a closer look at what makes Yardi Aspire a differentiator in the LMS space. What sets Yardi Aspire apart? Customizable programs and resources: Supplement your existing training program with an exclusive Yardi product that’s completely configurable. Access complementary webinars taught by product experts, dozens of personalized learning plan templates, searchable product information libraries and over 1,300 self-paced courses that are highly engaging and customizable. Enjoy a comprehensive catalog with hundreds of compliance, safety, professional and personal skills training. Aspire’s instructional design team uses innovative techniques and tools to maximize learner engagement, all while providing hands-free skill evaluations to optimize training effectiveness. Heighten engagement with our related training feature, which enables you to embed smart training links within the Yardi solutions your employees use every day. YardiOne provisioning and smart tiles: Ensure employees possess the necessary skills to succeed before gaining access to the production environment. Utilize YardiOne smart tiles to automatically provision Yardi software access based on learning completion data. Integrated mentorship module: Avoid purchasing third-party party software for mentorship. Upgrade your program administration from Excel to your centralized LMS where supervisors, HR staff and trainers can partner with mentors to bolster...

Never Miss a Lead

Yardi is now offering to handle all incoming leads when a client bundles RentCafe Chat IQ with RentCafe CRM IQ. Chat IQ is an artificial intelligence-driven chatbot capable of answering questions instantly through chat, text, email and phone call. With this offer, Chat IQ will automatically connect customers to a dedicated Yardi specialist for assistance if it is unable to answer a question. “Chat IQ has always offered live-agent handoffs, but we’re taking it one step further and offering live agent support directly from Yardi when a client pairs Chat IQ with CRM IQ,” said Richard Malpica, vice president at Yardi. “Chat IQ already responds to over 95 percent of inbound inquiries effectively, but there will still be questions that need human attention. This offer will uphold our promise of automating routines and humanizing exceptions.” Yardi stands out as one of the few multifamily technology providers that currently offer to connect customers to agents. This feature is invaluable for companies with sufficient onsite resources to manage handoffs. However, not all companies have these resources readily available. By integrating Chat IQ with CRM IQ, organizations ensure immediate answers to customer inquiries — ultimately increasing the number of quality leads — even if onsite staff are not available to answer the customer’s questions. “We want to step in for those inevitable inquiries that can’t be answered automatically,” Malpica adds. “This means every question gets answered, every interaction gets documented and everything can be seen from one connected system.” If the Yardi specialist does not have the answer to a question, they will contact the property, relay answers to the customer, then store the response in Chat IQ as a custom intent to answer the question going forward. CRM IQ is a customer relationship management system that provides leasing teams with a clear view of the entire prospect and resident journey. Built to work together, Chat IQ and CRM IQ are complementary solutions that ensure seamless experiences for renters and seamless communication and management for staff. Speak to a representative to learn more about this...

AI & Student Integrity...

AI is advancing at a rapid pace. Education institutions should have clear academic integrity policies, communicate expectations to students and provide resources for them to understand and avoid academic misconduct. AI should complement these efforts rather than replace them entirely. Here are some various ways AI promotes student integrity. One of the most significant advancements in AI is Chat GPT and utilizing it for various content. However, how can educators ensure students are not just using it and turning in papers? Utilizing a plagiarism detector tool, teachers can scan academic papers, essays and assignments to identify instances of plagiarism by comparing the text to a vast database of educational and online content. These tools can help educators and institutions ensure students submit original work. In addition, if it is the middle of the year and suddenly the student makes a significant improvement and does not indicate such a leap in understanding or skill, the inconsistent performance is a sign that the student may have used external help. Gone are the days of easy cheating for online exams. AI proctoring solutions can monitor students’ behavior during tests for virtual learning and online classes. AI proctoring solutions use webcams and microphone feeds to detect suspicious behavior, such as looking away from the screen, talking to someone off-screen or using prohibited resources that can be flagged for review. AI can also employ facial recognition to verify the identity of the person taking the exam. AI proctoring solutions may lock down the test taker’s browser, limiting their ability to access external websites during an exam. AI proctoring can also work with recruiters to ensure the integrity of the candidate’s assessment and streamline the evaluation process. A study by IBM found that behavioral and cognitive assessments using AI technology...

Using Tech Against Fraud...

How protected are you against residential applicant fraud? Could you be more secure with the right tech in place? Yardi Vice President Michael Tuer recently discussed fraud challenges and strategies with LUMA Residential President Ian Mattingly and Wood Partners Property Applications Administrator David Searles. From false pay stubs to fake IDs, fraud can cost businesses a fortune — but the good news is that you don’t have to rely on the naked eye to detect false documents. Read on for key takeaways including the different types of fraud, what industry experts are doing to combat it and strategies you can implement today. Different types of fraud There are many ways applicants can falsify their way into getting approved for your community: Synthetic fraud is when someone fabricates entire identities, including Social Security numbers, photos and stolen information. This type of fraud can be offered as an “approval package” online, giving people complete sets of phony documents for the application process. Rental application fraud is when an applicant provides incorrect or invalid information, like a falsified paystub or an altered Social Security card. Third-party fraud happens when an applicant misrepresents who they are by misusing another person’s identity — like an image of their driver’s license — to pass credit or criminal background checks. The amount of fraud out there can be overwhelming, but there are many tools and strategies to deter fraudsters from the start or reduce it significantly. Decrease fraud by leveraging AI and automation “About 15% of our total monthly revenue could have been lost to fraud had we not put the right technology and strategy in place,” Ian Mattingly said. Mattingly estimated that LUMA’s fraud prevention efforts over the past three years saved them between $1 million to $1.5 million per...

AI Engineering

The advancements in today’s technology are incredible. Biologists are now discovering AI-powered genetic engineering to de-extinct animals of the last Ice Age, from wooly mammoths to the Tasmanian tiger and even the return of the dodo bird. Let’s discuss how they are doing this and what simulations and optimizations will be used to make this all possible. Scientists and biologists are starting with the comeback of a wooly mammoth to help the endangered African elephants. These elephants have declined by nearly 90% in the past three decades. Poaching took more than 100,000 African elephants between 2010 and 2012. Using genome reconstruction optimization, AI algorithms optimize reconstructing extinct animal genomes from fragmented DNA. AI could assist in filling gaps, identifying suitable genetic material from related species and predicting genetic issues. An Asian elephant with wooly mammoth DNA would be more of a hybrid animal that looked and acted like a mammoth but shares DNA with the living species. Ecosystem integration simulations create AI-driven simulations that predict how reintroduced extinct species might influence food chains, habitats and biodiversity within their ecosystems. This could help guide decision-making on whether to proceed with de-extinction efforts. As far as genetic diversity is concerned, ethical and social implications are a part of the assessment. AI tools can gather and analyze public opinions, ethical concerns and potential social impacts of bringing back extinct animals, which will help scientists, biologists, and policymakers make informed decisions about de-extinction projects. For example, de-extinction research in Neanderthals could start a new chapter in the search for antibiotics and other valuable biomolecules, allowing scientists to harness AI and systematically explore long-extinct organisms to help us better understand life’s molecular diversity and sequence space. Genetic diversity enhancement uses AI algorithms to guide the selection of individuals for...

Apple Updates

Apple revealed its latest update last week and got us excited! Let’s explore the latest update and its standout features with a complete overview of some new enhancements. Apple is improving lives in significant and artful ways. The Apple Watch motivates you to get moving, informs you of healthy heart rates and can even alert you when you have gotten into an accident or emergency has been detected. The next-gen Apple Watch, Series 9, is silicon with new features. The silicon now unlocks innovative features like advanced workout metrics, sleep stages and car crash detections. S9 SiP boosts performance and capabilities, making it the most potent watch chip. The s9 CPU has 5.6 billion transistors, 60 percent more than series 8, and its GPU is 30 percent faster. It also has a 40core Neural Engine that can process machine learning tasks up to twice as fast. This all makes the watch have 18-hour battery power. Siri will be improved on the device and won’t have Wi-Fi or cellular data interruptions. One standout feature is the Double Tap feature. Double-tap your index finger to your thumb when you cannot tap the watch. Play and pause music while carrying groceries, answer a call while paddleboarding, or reply to a message while walking the dog with a simple double tap! Apple is making environmental differences by being carbon neutral. By 2030, Apple plans to be carbon neutral across its entire business and reduce greenhouse gas emissions. Office electricity is all solar powered, and all Apple manufacturing will be clean electricity by the end of the year. Packaging will be fiber-based and low-carbon mission transportation like ocean ships. The iPhone 15 now has HDR 1600 nits and peak brightness. It comes in 6.1- and 6.7-inch sizes. It has...

Revolutionize Learning

Are you ready to revolutionize your company’s training and onboarding processes? Say goodbye to traditional learning plans and welcome the era of multifunctional, cutting-edge assignments that will take your employees’ learning experience to new heights. According to Sapling HR, the average new hire is expected to complete 54 activities during their onboarding process. These activities help ensure the employee is set up for success in their new role. With the latest advancements in learning management systems, it’s time to unlock the power of consolidated tasks and personalized learning paths. Gone are the days of cumbersome paperwork and disjointed training modules. Multifunctional learning plans consolidate onboarding tasks, form completions, training and email campaigns, all while seamlessly tracking progress on a single assignment. Imagine the convenience of having everything your new employees need in a centralized learning plan, where they can refresh skills or revisit resources at any time. So, what exactly can these multifunctional learning plans offer? Let’s explore the various elements that can be included in an Aspire learning plan to make it more inclusive of steps that might otherwise be completed outside of the LMS with less efficiency or consistency: Narrative instructions: Engage your employees through dynamic video and text instructions that provide clear guidance and foster a deeper understanding of the tasks at hand. Self-paced courses and live training: Combine the flexibility of self-paced online courses with interactive live training sessions. Empower your employees to learn at their own pace while still benefiting from valuable real-time interactions. Company policies and resources: Ensure that your employees have easy access to essential company policies, procedures and other valuable resources that help them navigate their roles with confidence. Graded online assignments and quizzes: Assess your employees’ progress and knowledge retention through engaging online assignments and quizzes. Provide immediate feedback and promote a continuous learning cycle. Customizable acknowledgements: Tailor tasks with customizable acknowledgments to recognize your employees’ achievements and motivate them to reach new milestones. Reference content and checklists: Equip employees with reference materials and checklists that serve as handy reminders and support their learning journey. Esign documents and forms: Simplify administrative processes by integrating electronic signatures for documents, forms and checklists, ensuring seamless completion and reducing paperwork. Pre-scheduled custom letters: Strengthen communication and engagement by automating pre-scheduled custom letters that provide personalized updates, encouragement and important information. But why settle for the basics when you can take your learning plans to the next level? Unlock even more potential with these advanced features: Elective steps with “Choose Your Path” options: Cater to diverse learning preferences by offering elective steps that allow employees to choose their own learning paths. Empower them to explore topics that resonate with their interests and goals. Pre-scheduled refresher training campaigns: Ensure long-term knowledge retention and skill enhancement by automating pre-scheduled refresher training campaigns. Keep critical concepts top of mind, solidify understanding and support long-term change. Ensure long-term knowledge retention and skill development by adding pre-scheduled refresher training courses that auto-unlock days or weeks after the learning plan is completed. Surveys, polls and chat groups: Foster a sense of community by creating learning plan task steps. Prompt employees to participate in a chat group or a class discussion thread to fulfill an assignment. Test out for advanced learners: Customize learning paths to accommodate different skill levels. Let advanced learners demonstrate their proficiency by testing out of certain modules, while beginners benefit from hands-on field trips or experiential learning opportunities. Step-specific student nudge emails: Keep your employees motivated and on track authorizing the LMS to send nudge email campaigns when unlocked steps need attention. Available nudges include deadline reminders, encouragement, and tips and tricks. Point rewards and badges: Gamify your learning plans by incorporating point rewards and badges as employees progress through key milestones. Embrace the future of employee development with consolidated learning plans that deliver highly personalized experiences while simplifying access and messaging. Ready to embark on this...