ONPHA 2017 Dec08

ONPHA 2017

Peter Altobelli, vice president of sales and general manager of Yardi Canada Ltd., recently spoke at the Ontario Non-Profit Housing Association (ONPHA) Conference. The social housing conference attracted more than 1,100 delegates including housing staff, board members and tenants from across the province, as well as service managers and government officials. Altobelli presented to a packed room and focused on the effects of automating property maintenance in the social housing industry. “Let’s face it. Keeping properties well maintained requires a lot of effort and capital resources. It also impacts the satisfaction of residents and staff. We’ve found that automating property maintenance can help housing providers cut facility management costs, save time and make life easier for everyone involved,” Altobelli said.. Three case studies helped illustrate how social housing organizations made property maintenance services more effective and efficient with  technology. The three organizations profiled during the presentation were Renfrew County Housing Corporation (Renfrew), Cochrane District Social Service Administrative Board (CDSSAB) and Lanark County Housing Corporation (LCHC). Renfrew County Housing Corporation manages housing in the largest (geographically) county in Ontario with nearly 3,000 square miles of land. With 15 staff to manage such a vast area, Renfrew was challenged with timely communication and manual processes. Prior to the adoption of technology for their maintenance management, staff relied on faxed documents and manual data entry into a desktop computer. The service team were required to commute to the offices to pick up work orders, which further ate into the lead time of each service request. Renfrew gained efficiency and connectivity with mobile solutions from Yardi. They improved customer service and made it easier for staff to identify high-priority repairs that needed immediate attention. Moreover, technology has helped Renfrew make their management more insightful and effective through complete...

Green Lease Leaders Dec07

Green Lease Leaders

Commercial building owners, tenants and brokers need the right tools to incorporate energy efficiency into leases.  A program called Green Lease Leaders stands ready to provide them. Green Lease Leaders helps real estate practitioners create leases that promote collaboration on investments such as high-efficiency rooftop air handling units, lighting retrofits, water irrigation upgrades and solar panels. The program was the subject of a recent webinar, “How to Become a Green Lease Leader: The Latest in High-Performance Leasing Practices and Recognition.”  Presenters included Holly Carr, a Department of Energy technology program specialist, Sara Neff, senior vice president of sustainability for Yardi client Kilroy Realty Corporation, and Alexandra Harry, program manager, market engagement for the Institute for Market Transformation (IMT). Green Lease Leaders was developed in 2014 by IMT, a Washington, D.C. nonprofit and the webinar’s host, with support from the Energy Department’s Better Buildings Alliance.  IMT works to unlock building energy efficiency that it says could save the U.S. office market $3.3 billion annually and cut energy consumption by 22% in leased buildings. The program currently includes landlords, tenants and brokers who represent 1.3 billion square feet of commercial, industrial and retail space. “Tenants and landlords share an obligation to understand how much energy their buildings use and jointly share the cost of upgrades as well as the resulting maintenance savings and best practices,” Carr said. “Benefits of green leasing include reducing utility bills by up to 51 cents per square foot, increased net operating income, reduced occupancy costs, increased occupant satisfaction, fewer greenhouse gas emissions and improved landlord-tenant communication and relationships.” Along with defining new best practices for energy efficiency in buildings, the program also offers participants technical support, peer networking opportunities, tools for comparing current leases to Green Lease Leaders standards and other...

Best Place to Work Dec05

Best Place to Work

Echoing the voices of its employees, Yardi has been honored with a major award from Glassdoor as one of the top places to work in the U.S. The 2018 Glassdoor Employees’ Choice Award relies solely on the input of employees, who elect to provide feedback on their jobs, work environments and companies via Glassdoor, a popular job rating and review site. Yardi ranks No. 42 on the list of Top 100 U.S. Large Companies list. But don’t just take our word for it. Read some of the things Yardi employees are saying: “The culture is second to none! Everyone is here to help each other and our clients succeed,” – Sales Team employee review. “What I have found at Yardi is the ability to grow and learn in a supportive environment. I can say that the day-to-day Yardi Culture is something that should be bottled up and sold to other companies.” – Client Services Department employee review. “Yardi is a very charitable company and does a lot of good, which the employees are involved in. You develop a real sense of pride working for such a well-run company that also makes a difference in the world.” – Research Department employee review. “Yardi has an extremely warm and welcoming atmosphere. Everyone goes out of their way to make sure people feel comfortable and included in workplace functions. You can tell they really care about their employees.” – Client Services Department employee review. The Best Places to Work lists were determined using company reviews shared by U.S.-based employees between November 1, 2016 and October 22, 2017. To be considered for the U.S. Large category, a company must have at least 1,000 employees and have received at least 75 ratings across eight workplace attributes from U.S.-based employees during the period of eligibility. The final list is compiled based on Glassdoor’s proprietary algorithm, and considers quantity, quality and consistency of reviews. For the complete list of the Glassdoor Best Places to Work, visit the list. “This is a tremendous honor for our company and reflects the positive experiences of our growing workforce,” said Anant Yardi. “We appreciate the recognition from Glassdoor and thank our employees who took the time to share their thoughts and opinions.” On Glassdoor, current and former employees of companies worldwide can share insights and opinions about their work environments by sharing a company review, designed to capture an authentic inside look at what it’s like to work at particular jobs and companies. “We know today’s job seekers are more informed than ever about where they go to work, researching everything from company culture to career opportunities to pay philosophy and more. To help people find companies that stand out from the pack, the Glassdoor Employees’ Choice Awards recognize employers that are truly Best Places to Work because they’re determined by those who really know best – the employees,” said Robert Hohman, Glassdoor CEO and co-founder. “Employers where employees love to work continue to prove that they have a recruiting and business performance advantage.” This is the second time this year that Yardi has been recognized among the top U.S. companies by Glassdoor. In June, CEO and Founder Anant Yardi was named to Glassdoor’s Highest Rated CEO list. That honor was also based on feedback submitted by current and former Yardi employees. Of 100 CEOs recognized nationally, Anant Yardi ranked No. 32. Yardi is hiring! Find out about current employment opportunities worldwide on our Careers...

UK Honor Nov22

UK Honor

Yardi, a global provider of real estate technology, was proud to accept the Property Management Software Provider of the Year award at the recent Property Week All-Star Management Awards, which took place at the Grosvenor Hotel in London on the 3rd of November. The Property Week Management All-Stars Awards are held annually and celebrate excellence across all segments of the management of real estate – from AST and block residential, multi-occupier office and retail, to industrial and logistics. Property Week is the leading news magazine in the commercial and residential property market. Packed with news, features, opinion and analysis, Property Week keeps readers fully briefed on all the latest information from the industry, including major property deals, development opportunities and investment prospects. Martin Betts, Yardi sales director for the UK & Ireland, was on hand to collect the award recognising the company as Property Management Software Provider of the Year. “We are thrilled to have won this award and believe it reflects our continued commitment to providing innovative solutions focused on enhancing the customer experience and optimizing our clients front and back-office operations,” said Neal Gemassmer, vice president, international for Yardi. “We continue to actively invest in growing the suite of solutions that we provide to the rapidly growing residential ‘build to rent’ sector, as well as staying focused on investment, asset and property management solutions for the commercial market.” Yardi would also like to congratulate several clients that received awards during the evening, including LIV Group, awarded the BTR/PRS Operator of the Year, and GVA, which was named Property Financial Advisory of the...

YMF Baltimore

A savvy group of marketers joined us for learning, networking and fun at the bi-annual Yardi Marketing Forum (YMF) in Baltimore last week. During the event, attendees explored the latest trends in digital marketing, tips and tricks to optimize outcomes, and real estate technology. As noted by Esther Bonardi, Yardi vice president of marketing, the event is “all about helping you tap into your inner marketing genius.” Here are some of the top digital marketing themes covered: Get in touch with your audience As marketers, we’ve traditionally divvied up our target audiences by demographic information. In today’s noisy digital landscape, we need to meet our customers where they’re at. Speakers Brad Downs, vice president of marketing for the Baltimore Ravens, and Brad Batesole, staff author at LinkedIn, shared strategies to better reach target audiences. Drawing from his fifteen years of experience in sports marketing, Downs stressed the importance of moving from brand first to fan first. “It’s that fan first mentality. Our fans are incredibly important to us. Fans want to feel as important as they are,” he said. By focusing on fans first, opportunities to engage and foster fandom become easier to identify. Downs demonstrated that life stage marketing goes beyond traditional demographic segmentation, resulting in better customer experiences, tailored events and increased engagement. For the Ravens, life stage segmentation resulted in targeted fan development campaigns focused around women and adolescents. This included Purple, a community building initiative to cultivate the female fan base, and RISE, a football outreach program for local children and high schoolers in emerging Ravens strongholds. Life stage segmentation helped draw 130,000 fans to Ravens marketing events,  development of an international audience, and an average attendance of 71,000 people at each home game. At Wednesday’s marketing master class, Batesole...

Smooth Sailing Nov16

Smooth Sailing

Yardi celebrated the 40th anniversary of Property Council of Australia’s “Property Congress,” a premier event for the Australian real estate industry. Yardi held its accustomed place as Principal Sponsor of the event, which took place in Cairns, Queensland. Several senior members of the Yardi Australia team attended, including Mark Heaney (project manager), Kelvin Manual (regional manager), Nina Feldman (marketing manager), and Terry Gowan (regional director for Australia and New Zealand). Kicking off the event with some fun, Yardi hosted the nautically themed “Welcome Aboard” party on the conference’s first night, welcoming more than 700 industry thought leaders, trendsetters and other experts from all property sectors. Yardi also sponsored a coffee station at the event, keeping delegates and speakers energised. With thought leaders from a broad cross section of the industry presenting, sessions at The Property Congress included: A “View from the Top,” a panel of real estate leaders David Harrison of Charter Hall, Louise Mason of AMP Capital, Steve Leigh of QIC Global Real Estate, Greg Paramor of Folekstone and Caroly Viney of Vicinity Centres. They reported a positive outlook for the retail, commercial and residential sectors, which show strong growth trends despite fears of competition from online retailers. Their message was one of confidence for the year ahead and the real estate landscape in Australia. “Cities for Everyone,” which examined how data from social media, online retail apps and other sources can be used to shape the activities, and therefore the character, of a city. Describing how important live, ongoing information is to creating “Cities for Everyone” for those who work and live in cities, the session provided a fascinating insight into how data can directly shape cities and lives. A presentation by Peta Credlin, Sky News host and News Corp national columnist,...

Disaster Response Nov15

Disaster Response

Automated software is only as capable as the technicians that support it. In the wake of Hurricane Harvey, account managers successfully helped clients mitigate errors and optimize their revenue management software. Yardi RENTmaximizer is a revenue management system that guides property managers on how to price units for ideal occupancy and maximum profits. Yardi revenue managers ensure that the automated system fulfills its potential regardless of external circumstances. Under normal conditions, comprehensive metrics that focus on operational components inform pricing guidelines. In the wake of a natural disaster, however, those metrics are not enough to accurately make informed decisions. Clients’ designated revenue managers then take the lead. On the day after Hurricane Harvey struck the Gulf Coast of Texas, Tracy Hollins, Senior Technical Account Manager, attempted to email several of her clients. She received numerous out of office replies. Many offices in Houston closed due to flooding and damages. Carroll Properties communities were amongst those with out of office replies. In the days following the hurricane, Regional Manager Codi Stepanski received disheartening updates from her team on the ground. “We had every property sustain roof leaks,” said Stepanski. “There were pipe and window leaks, flooding in the basement on one site, and minor flooding on a couple. In total, over 85 residents’ homes were in need of some type of repair out of five assets.” Back at Yardi, Hollins saw more trouble on the horizon. “If clients can’t get into the office because the office is flooded, they’re not going to get traffic. They’re also not going to be signing leases, or potentially signing more leases than normal, because of people being displaced from their homes. They might not want their pricing going crazy until we can get things back to normal.” Hollins collaborated with...

Easier Applications Nov13

Easier Applications

Submitting an application for affordable housing is a daunting challenge. Tax returns, paycheck stubs and bank statements are just the beginning of what applicants must provide to qualify for a unit. Proof of eligibility for housing assistance is a must since public funds often support rents below market rate. Federal, state and local housing agencies have policies and procedures in place that ensure affordable housing resources only serve qualified residents. In the past, affordable housing providers kept files with thick stacks of paper as proof of each resident’s eligibility status. Providers also keep similar files for denied applicants to document why a household was determined ineligible for housing assistance. Affordable housing providers are taking a modern approach to minimize paperwork and staff hours necessary to qualify residents. With online applications, providers are not only saving administrative costs, but also better documenting their resident files and boosting compliance with fair housing regulations. Rather than handing applicants a stack of forms to fill out, housing specialists can now direct applicants to an online portal to submit everything needed to qualify for a unit. RENTCafé Affordable Housing from Yardi makes this possible, and it’s becoming more and more common throughout the industry. Just how big is the RENTCafé Affordable Housing trend? More than 100,000 housing applications have been created online since the product launched in 2016. That’s more than 6,000 per month, and the numbers are growing every day. “Affordable housing applications have evolved from cumbersome, paper-based hassles into easy, online workflows. Applicants can submit documentation from their home computer or mobile device. That freedom saves applicants from taking time off work to come into the office for a lengthy in-person interview,” said Dave Kessler, vice president of affordable housing and PHA at Yardi. “If you consider...

Yardi eLearning Nov10

Yardi eLearning

Five years ago this month, Yardi eLearning was officially launched to the world. Like every successful software product, there is an interesting back story to Yardi’s online staff training management solution. Did you know that Yardi eLearning was originally conceived as part of a MBA thesis by a Yardi employee? Yves Hajjar came to Yardi in 2011, and at the time was working on his MBA. Read Yves’ story here. Patty Evans, manager of training for Yardi, heard of Yves’ masters project shortly after his arrival at Yardi. The two quickly teamed up and began to design what eventually became Yardi eLearning. “I read the press release announcing a new real estate training service we were offering at Yardi. That announcement inspired me to consider how we could create an online learning platform for our clients and staff. Simultaneously, Yves was pitching his masters project to Yardi management as a potential client-facing product for learning management. We quickly connected with each other, and the rest is history,” said Evans. For months, Patty and Yves worked on creating a functional learning management system. Yves focused on redesigning the product’s framework and interface. Patty worked evenings and weekends on the first set of courses. Those courses were eventually launched in October 2012 as Simpson Housing used Yardi eLearning to train employees during their launch of Yardi Voyager. “Simpson was a great experience for us. Their employees and properties are spread across four regions. Yardi eLearning helped Simpson Housing deliver standardized training through a single online interface without the trouble and travel costs of hosting onsite classroom sessions in multiple areas,” said Evans. Over the past five years, Yardi eLearning has grown significantly in number of daily active users, markets supported and number of courses offered. Yardi...

Better Building Nov06

Better Building

As several devastating natural disasters have leveled towns and stalled economies, industry attention returns to smarter building. Construction professionals seek materials that are durable, versatile, and sustainable. An existing concrete product may be the key to better building. Conventional concrete—the go-to material for low- and mid-rise buildings— lacks the combination of compressive strength, tensile strength, and durability needed to withstand high magnitude earthquakes and daily wear. Concrete cracks, crumbles and collapses during earthquakes, leaving high repair costs and the potential loss of life. Researchers at the University of British Columbia (UBC) sought to improve upon concrete without increasing the cost of construction. Their creation, eco-friendly ductile cementitious composite (EDCC), eclipses conventional concrete in three ways. Sustainability Conventional concrete production is a leading contributor to greenhouse gas, totaling 7 percent of global emissions. EDCC replaces 70 percent of cement with fly ash, which reduces the levels of carbon dioxide emitted. Additionally, EDCC reduces land and water pollution. The fly ash in EDCC is industrial waste that would otherwise end up in landfills or dumped into rivers and streams. Strength + Malleability Once dry, EDCC becomes as strong as steel yet is much more flexible. A half-inch thick concrete wall can resist a magnitude 9 earthquake when sprayed with a layer of EDCC  10 millimeters thick, UBC reports. Without the EDCC reinforcement, a wall of that thickness would collapse at 65 percent intensity. Versatility EDCC is a sprayable concrete mixture that can be used to reinforce and support thin concrete walls. Thinner concrete walls expand design possibilities without limiting the integrity of the structure. The spray facilitates easier application and a broader range of uses. Builders and engineers are already using the fiber-reinforced concrete to create in schools and businesses. EDCC can also be applied to...

Fact or Fiction? Nov02

Fact or Fiction?

It’s that time of year when your team members may start dropping like flies. Coughing, sneezing, headaches, body aches, and congestion—the list of symptoms in the PTO requests may be endless. Revealing the truth behind these common cold and flu myths may help you run a full ship this season instead of surviving on a skeleton crew. At Yardi, we are thrilled to create software that boosts productivity and efficiency. But even the best real estate software on the market is less effective when clients work with a depleted staff. Keep your operations moving smoothly with these tested truths for a healthier workplace.   Fact or Fiction? After the First 3 Days of a Cold, Safely Return to Work: FICTION A publication by the University of California, Berkeley explains, “As a general rule, adults with a cold will be able to infect others one day before symptoms appear and up to five days or so after becoming sick. […] The precise number of days for transmission can vary from person to person.” It is in the best interest of everyone at the office when a sick person takes adequate time out to recover from an illness. This personal time off minimizes the spread of the illness and supports long-term productivity. If personal time off is not an option, self-imposed quarantining may actually prove effective. “If you’re around someone who is sick, stay at least six feet away—cold viruses can’t be propelled much farther than that before falling to the ground,” the publication states. Immediately clean any shared surfaces after use and frequently wash hands with soap and water.   Fact or Fiction? Hand Sanitizer Creates Resistant Germs: FACT Viruses and bacteria naturally evolve. Antimicrobials are not the sole catalysts for “super germs” but they are a...

Acquisition News Nov01

Acquisition News

Yardi announced today the acquisition of WUN Systems, an award-winning and fast-growing leader in the coworking and shared space market. WUN Systems is a provider of a workspace management platform delivering all the tools needed to manage a smart and connected workspace. WUN’s mission is to provide the blueprint for growth and efficiency in their members’ workspace. “We are excited to be part of such a dynamic and growing market segment,” said Gordon Morrell, executive vice president of Yardi. “With shared workspace on the rise, this gives commercial and residential real estate companies the flexibility to explore new revenue streams and customer retention strategies.” WUN Systems’ intelligent workspace management platform delivers the software, hardware, and support services required to open new shared workspaces, improve existing spaces, or monetize vacant or underutilized real estate with the goal to increase revenue, maximize productivity and build community for its members. WUN Systems now serves more than 80,000 members in 700 locations globally. The company’s team of over 90 engineers, programmers, service specialists, project managers and specialists will continue to operate from its offices in the United States, Canada, Mexico and India. “Yardi’s commitment to its clients and wanting to continually improve, innovate and grow is inline with our mission to fuel the space-as-a-service evolution. The synergy between the real estate market and the coworking and shared workspace market makes this relationship a natural fit and strengthens both of our offerings,” said Dale Hersowitz, CEO at WUN...

Retail Management Oct31

Retail Management

As modern landlords strive to drive footfall and revenues in their shopping centers, they are using sophisticated new tools and techniques. Astute use of data can lead to better-informed decisions – but how is the impact of this new discipline being felt across the property industry? Yardi brought together a panel of thought leaders in the sector in a round table event in central London. Fiona Hamilton, global head of retail for international brands, BNP Paribas Allan Lockhart, property director, NewRiver REIT Charles Maudsley, executive director, head of retail, British Land Sophie Ross, group head of multichannel, Hammerson Ailish Christian-West, head of portfolio, shopping centers, Landsec Claer Barrett, personal finance editor, Financial Times (chair) How widespread is the use of data becoming within physical retail assets? SR: It’s relatively easy to capture data – it’s much harder to add value. I would say that only around 20 percent of the data gathered by landlords is being used effectively. CM: Data is just the starting point. At British Land we collect and analyze more data than ever before about shopping patterns, demographics and spending. We replay that to retailers. Anonymised mobile phone signals can show us a heat map of where shoppers are in the center, and point to linkages between retailers. For example, our brand profiling shows TK Maxx and Pret a Manger are highly correlated. TK Maxx in Hinckley – would an adjoining Pret boost their sales? We can measure conversion rates – the number of people who pass a store versus the number who actually go in. We can say to a retailer, it’s 30 percent in your shop, but it’s 90 percent elsewhere, so let’s find out why. We can show retailers looking to open a store with us how their...

Countering Threats Oct28

Countering Threats

A panel of corporate security experts held a recent Realcomm-hosted webinar to discuss strategies for managing cyberattacks to buildings that are increasing in frequency, sophistication and impact. Don Goldstein, senior vice president of IT for CBRE, recounted how the “Not Petya” ransomware attack of June 2017 encrypted hundreds of thousands of computers around the world and shut down whole networks and systems for weeks.  With the damage still being added up, the initial $850 million economic cost estimate could rise. “Not Petya hit all verticals, from nuclear plants and pharmaceutical firms to steel makers, consumer lenders and law firms,” Goldstein said.  Cautioning against disaster fatigue, he added, “We need to get people to think about and prepare for this type of event.” Ryan Allbaugh, business initiatives consultant for Wells Fargo, said that because internet of things (IoT) connected devices don’t have traditional IT operating systems or antivirus and antimalware, cyberattacks are “no longer an IT problem, but an operational problem” for every part of the economy. As we see more IoT connections, everything is vulnerable, from remote lighting control to elevator and video surveillance controls, Allbaugh noted.  “The challenge with IoT is that these systems often lack centralized visibility, and doing something as simple as getting a physical inventory can be a challenge,” especially with widely dispersed properties.  He outlined the National Institute of Standards and Technology Cybersecurity Framework, which offers guidance on assessing and improving prevention, detection and response to cyberattacks. Lorie Wigle, general manager for Intel, noting that “one company can’t solve this on its own,” urged collaboration and information sharing among IoT participants.  “We need to have ongoing lifecycle security management services in place to continue to measure and detect compromises to components of end-to-end services,” she said. Given that there’s...

Tech + Growth Oct26

Tech + Growth

Arabian Centres Company Ltd (ACCL) became Saudi Arabia’s largest developer, owner and operator of retail malls by offering international-standard quality shopping and entertainment. In formulating a strategy to build on that success, ACCL’s executive team came to realize that expanding its portfolio across the Kingdom depends as much on harnessing new technology as on providing high-quality retail and leisure offerings. The task of keeping ACCL’s property management software in tune with the company’s strategy lies principally with Rashed Alothman, ACCL’s chief information officer. “A desire to take on new challenges and drive improvements and achievements for the business is my primary motivation,” Alothman said. ACCL, a subsidiary of Fawaz Al Hokair Group, has grown to encompass 19 shopping centers in 10 cities since its founding in 2001.  Its more than 1 million square meters of total gross leasable area (GLA) represent a quarter of all organized GLA in the Kingdom.  ACCL transformed the Kingdom’s retail sector with a commitment to create unparalleled destinations for shoppers, leisure seekers and retailers. ACCL has embraced an aggressive strategy designed to reinforce its position as the Kingdom’s premier mall operator. Eight developments in the pipeline will nearly double its portfolio to approximately 2 million square meters of GLA.  The growth plans are part of a larger goal.  “We seek to advance beyond developing mere functional properties.  We aspire to create living, vibrant and integrated communities and enhance the quality of life for tenants and customers alike,” Alothman said. To achieve that goal and make sure ACCL properties remain the destination of choice for 132 million annual visitors and 3,600 retail outlets, Alothman is spearheading a digital transformation program.  The initiative emphasizes expanding technology capability and utilization in such areas as business-to-business communication, social media and numerous operational procedures. ...

Document Management Oct25

Document Management

Longtime Yardi client Gary Shaw, president of Arizona-based commercial property manager Arcadia Management Group Inc., is a fan of doing business with a single connected solution. “Going with the single stack approach was a no-brainer,” he says, referring to Arcadia Management’s use of Yardi Voyager, Yardi Procure to Pay, Yardi Inspection and other products from the Yardi Commercial Suite. “It’s so much more efficient housing several business operations in one place rather than updating software in separate databases for finance, maintenance and other operations.” Although highly successful as a third-party management company, “we are constantly looking for ways to improve our business processes,” Shaw says, which is why Arcadia Management Group frequently volunteers as a beta tester for new Yardi products. Too Many Databases An unresolved dilemma recently gave Arcadia Management a chance to go first again. The company kept some documents, such as invoices processed through Yardi Procure to Pay in the Yardi cloud. Other content, such as vendor management activities uploaded from VENDORCafé and various lease and property documents, were kept in Microsoft SharePoint. “Maintaining security on multiple systems was hard on our users. I didn’t want to continue running multiple databases. That produces duplicate effort as well as inconsistent security permissions,” Shaw says. “I wanted our document management functionality to become completely integrated with our business the way our other Yardi products were. “When Yardi approached me with a new solution that linked Voyager with SharePoint, it patched a huge hole in our document management system.” Centralized Content Management That solution is Yardi Document Management for SharePoint, which integrates Yardi Voyager business data with the Microsoft SharePoint platform to create a single, centralized content management solution. Arcadia Management Group became the first beta user in May 2017. “Going between Voyager and...

Senior Survival Oct23

Senior Survival

In the aftermath of Hurricane’s Maria’s devastating impact on Puerto Rico, residents and staff at three senior living communities continue to face challenges, and find new sources of strength. A Yardi client in Puerto Rico shares their story. As Category 4 Maria hurtled towards Puerto Rico, three Insignia Senior Living communities initiated their disaster plan and began communicating with residents and family members. By the time the storm made landfall on September 20, its unprecedented strength meant even the best-laid plans called for some improvisation and cooperation on behalf of residents and staff. “No amount of preparation could have helped us anticipate all the challenges that we have been facing,” says Insignia Senior Living CEO Milton L. Cruz. “We have had to make a lot of adjustments to our plans, always using our best judgment.” A Continuing Crisis Though Hurricane Maria’s reign of terror ended weeks ago, the residents of Puerto Rico are still dealing with the aftermath of the storm’s impact. Over 80 percent of the island is still without power, and according to FEMA, residents are currently coping with low medicine supplies and a daily shortfall of 1.8 million meals. For Cruz and the residents who depend on him, the continuing crisis in Puerto Rico – especially the lack of dependable power – poses life-threatening risks. “While Hurricane Maria made landfall weeks ago, we are still facing the aftermath today as strongly as we did the day after the storm,” he says. “This isn’t over, and it will take months, if not years, to rebuild the island.” “This was a truly catastrophic event, and we will need a lot of help and support from our fellow US citizens.” Staff Saves the Day Though the precautions and protocols established by Insignia’s Puerto Rico...

Yardi Breeze Oct20

Yardi Breeze

Team Yardi brought something different to the National Association of Residential Property Managers (NARPM) annual tradeshow and convention this year: brand new software! Our staff was excited to introduce the crowd in Orlando to Yardi Breeze, refreshingly simple software designed to make work easier for smaller owners, investors and managers. This completely new platform is very different than any property management software you may have tested before. It’s intuitive to use, quick to implement and works on any device. See everything you need at a glance – in your office, at home or on the go. Better still, live chat support is just a click away within the platform. Priced at only $1 per unit per month and backed by our years of industry experience and reliable accounting, Yardi Breeze is the next big thing for small business. Although it won’t be widely available until January, we were excited to show Breeze off for the first time at this particular show. We can’t think of a more fitting audience! What residential manager doesn’t need a better solution that’s simple, reliable and a breeze to use? NARPM attendees had a great time “test driving” the software, giving the Yardi team their feedback and winning prizes. We plan on officially rolling out Breeze in 2018, but if you want to learn more, you can request a preview now. While you’re waiting, follow Breeze on Facebook, Twitter, LinkedIn and Instagram for sneak peeks and exclusive content for smaller...

Canada Update Oct19

Canada Update

Continuing a strong commitment to the real estate industry through software development and education, Yardi’s Canadian team is always proud to be part of events that bring thought leaders and peers together to help move the industry forward. This September, Yardi participated in two conferences that focused on how technology is transforming the real estate industry. Canadian Apartment Investment Conference (CAIC) Peter Altobelli, Vice President and General Manager of Sales for Yardi Canada, spoke on a Sept. 6 panel at CAIC that focused on how technology is impacting every facet of real estate management. Altobelli was joined by moderator Albert Engel, Partner at Fogler Rubinoff, Hugh Kolias, Founder of yuhu, Trish MacPherson, Executive Vice President of Operations at CAPREIT, Todd Nishimura, Director of Marketing, Vertica Resident Services at GWL Realty Advisors and Brian Turpin, Vice President of Information Technology for Greenwin. On the topic “how do you know which technologies your company should invest in?” Altobelli said, “Look at your business and identify your core objectives to determine which areas your company needs to focus on the most. Also consider your team and understand how they function and where bottlenecks occur. For considering new technology, the main thing companies need to do is to keep an open mind, do the research and understand the market.” Deciphering Data With regard to new trends in accessing and understanding data to make it actionable, Altobelli pointed out that some companies don’t have departments or teams dedicated to data mining — but with the latest business intelligence solution, that’s no longer an obstacle. Among other benefits, a transparent BI software solution will combine with your operational data and allow you to: Categorize your data by user Tie in spend with your investment Identify correlating elements that are seemingly...

Tech Evolution Oct17

Tech Evolution

Alex Stanton, Yardi industry principal for Commercial, joined other technology experts in exploring the fast-paced evolution of technology, automation and innovation in a recent Realcomm-sponsored webinar. The six-member panel described the current real estate technology paradigm that considers tenants, guests, employees and shoppers as interrelated elements of a user experience.  As a result, property owners and managers aim to deliver a high-value experience by using new property management software systems that can capture and apply data inclusive of all occupant touchpoints, from reservations to parking to the building environment. Stanton elaborated on this theme, noting the convergence of historically separated property management technologies for property and facilities maintenance, energy management, procurement and self-service experiences.  Amid rising expectations of among space and asset users, he said, “facility, property and business management systems are coming together,” allowing inventory management, preventative maintenance and exceptions management from a core suite.  Additional technology innovations include “interfaces that enable experiences, such as service requests, photo-enabled technology for notifications, concierge services and payments, with immediate download of supporting photographs,” he said, adding, “Yardi sees tremendous opportunity in artificial intelligence, the internet of things and visualization.” Addressing another part of creating an optimal building experience, Stanton referenced Yardi’s creation of an energy suite that encompasses everything from energy optimization, sourcing, utility expense management and compliance. Other speakers addressed other drivers of real estate technology innovation.  Rick Gehringer from real estate developer Caruso related how a common technology platform can provide “a true experience management system” for guests by capturing all touchpoints and every user engagement across a property.  Examples of how technology can make the guest experience enjoyable, efficient and high-quality include a common reservation system, a rewards system that captures receipt images and an automated parking system. John Gilbert of commercial...