OneGoal Metro Atlanta works with regional partner schools to develop their knowledge and capacity, resulting in more equitable and practical support for all students. Over the years, OneGoal has delivered real student impact. 2024 Atlanta Student Summit Conference Hosted at Clayton State University, OneGoal brought 850 high school juniors and seniors from ten schools around the Atlanta metro area for a college and career exploration day. The event was full of energy and excitement as students began to envision what a path to higher education could look like for them—the day included planning for the future, using tools to define the path to higher education and personal connections with the OneGoal community. It allows students to explore various career paths, and postsecondary options and engage with colleges and technical schools at an Opportunity Fair. #TeamYardi of the Atlanta Relief Team contributed significantly to this event by assisting with setup/organization, welcoming committees, lunch support, cleanup, and even featuring entrepreneurs who shared their experiences and lessons learned. “We successfully fulfilled every request made to us, contributing to the nonprofit cause and investing in the future workforce and our communities,” exclaimed Amy Mojica, relief suite team Atlanta case supervisor. The entrepreneurs who shared their experiences: Scott Mclean, Senior Manager for Yardi Relief Suite Robyn Woods Green Jacket, Yardi consultant   Ternisa Kirk, Black Jacket, Case Auditor Janice Wells, pink Jacket, Case Auditor The Yardi Relief Team is a Yardi group that assists states, counties, and cities in managing federal and state funds to help communities in need. This assistance encompasses mortgage, rental, and utility aid as well as other forms of support to facilitate Treasury, Department of Energy, and other community service block grants. Yardi looks forward to more events with OneGoal and future community events! Find future nonprofit profiles...

End of year gatherings were abundant this year, with many Yardi offices ending the year with festive get-togethers. Here are some highlights from #TeamYardi celebrations worldwide. In North America, Canada celebrated its 25th anniversary and gathered to celebrate with raffle prizes, dancing and more. The Atlanta office had a fancy holiday reception at the Delta Sky360 club in Truist Park and had a sweet and spicy gingerbread house competition in the office for the end of the year. Michael Sturniolo’s team made an impressive win with a double-decker gingerbread house, “Gingerbread Jack & the Jellybeanstalk.” (See photo in gallery at end of post.) The Raleigh office gathered for a festive evening out with collegues, featuring food, drinks, a photo booth and lots of laughs. On the East Coast, the New York office had a holiday lunch with a surprise VIP guest (Mr. Anant Yardi) at Benjamin Steakhouse, and the Long Island office had a holiday party at Crest Hollow Country Club. Scottsdale, Minneapolis, Salt Lake City, and Boise had fun competitions with games, golf and basketball. In Texas, the Dallas and Irving offices gathered for a fun family night at the Mavericks NBA game. The UK had a holiday celebration at Fairgame in London and embraced some friendly competition, with Harry McBrearty having the most points and winning a 5ft bear! The Middle East celebrated the festival of lights—Diwali- in Pune and Dubai. Dubai also marked the end of the year presentation with a fantastic lunch, a gift exchange and New Year spirit. Additional images from the celebrations can be seen below. Thanks to all the offices who shared photos of their gatherings. Wishing you a safe and joyous holiday...

It’s almost time for the LeadingAge Annual Meeting and Expo, a one-of-a-kind senior living conference. Each year, the event offers an opportunity to network with likeminded professionals, gain fresh perspectives and discover innovative technology solutions shaping the industry’s future. Team Yardi is excited to attend, we invite you to visit booth 1219 to connect with us! We’ll show you the latest advancements in the Yardi Senior Living Suite, our single connected solution designed for the unique needs of senior living. We also have a special giveaway in store (spoiler alert, it involves delicious, Chicago-style popcorn). Get the details below — we hope to see you there. About LeadingAge 2023 Hosted at McCormick Place in Chicago, Illinois, this year’s LeadingAge Meeting and Expo is a can’t-be-missed experience packed with informative sessions. Focused on topics most relevant to the industry today, the sessions will offer impactful takeaways delivered by senior living experts. As LeadingAge puts it, it’s an event crafted to fuel your mission. The conference will span from November 5-8. If you’d like to explore what’s planned, preview the LeadingAge 2023 schedule. Meet with team Yardi & grab some gourmet popcorn Interested to see the newest innovations in the Yardi Senior Living Suite? Have questions for us? Wanting to simply come say hello? All are welcome at booth 1219 — we’ll be stationed there throughout the conference. If you’d like to schedule a specific time to meet, contact us and we’ll get something on the books. As mentioned, we’ve planned a neat surprise for our booth: gourmet popcorn! But it’s not just any popcorn — we’ll be offering snack bags from Garrett Popcorn Shops, a Chicago favorite. You can expect a combination of their staple flavors including CaramelCrisp, CheeseCorn, Buttery and Garrett Mix. Anyone who stops by is welcome to a snack bag, but we encourage you to stick around for a quick activity, too. We’ll have post-its available for you to write a short message sharing what you love about Yardi (plus a popcorn-themed board to stick your message to). If you’re new to Yardi solutions, you can also share what you love about the senior living industry — or what excites you about technology looking ahead. We hope you’ll pop in and participate! The popcorn and post-its will be available all hours the show floor is open on November 6 and 7. See you next week We’re looking forward to seeing you at LeadingAge 2023. If you’d like to get familiar with our dynamic senior living software before the conference, join an on-demand...

At the 2023 Yardi Advanced Solutions Conference, Director of Sales Nima Farkhak led a panel with leading multifamily figures about trends impacting the industry — and the tech they’re using to get ahead. The conversation revolved around automation, fraud prevention and training. Particularly, how can multifamily organizations receive more employee buy-in when implementing new technology, and leverage that technology to maximize support for their employees? Panelists (pictured, right) included Leslie Henry, SVP of strategic solutions and development at Towne Properties and Josh Draughn, head of marketing at Weidner Apartment Homes. Read on for key takeaways. Automating early touchpoints significantly reduces site teams’ workloads Most multifamily operators agree that strategic automation is key to efficiency, resulting in streamlined workloads, satisfied employees and happier residents. “Automation is all about how we can give back valuable time to our associates, and we’ve found Chat IQ to be extremely helpful with that,” said Draughn. “Instant gratification is now expected, so our first automated engagement starts just five minutes after an initial contact. Then Chat IQ transitions the interaction to texting, which results in a faster response time.” Since implementing automation and Chat IQ, Draughn says that Weidner experienced a 15 percent reduction in advertising costs year over year. Transparent communication is key to achieving employee buy-in But there are challenges with implementing automation, artificial intelligence and new technology in general — especially when it comes to employee buy-in. Henry noted that most of Towne’s employees have been with the company for a long time and were opposed to change — until they saw its benefits firsthand. “After we implemented Chat IQ,” Henry said, “Our site teams quickly realized how useful it was in gaining back time. They love how it filtered out less promising leads in the beginning. But we also took their feedback if they didn’t like the way the bot was responding. We let them customize some aspects of the responses so there was more of a personal human touch.” Draughn agreed. “Getting buy-in at first will always be challenging,” he said. “But it’s all about how you communicate new changes and listen to their feedback. The human element in multifamily is always going to stay.” Deterring fraud with automation Multifamily organizations are also relying on technology to vet applicants more than ever. ID Verify uses facial recognition technology to confirm applicant identities. To do this, applicants take a selfie during the screening process, which is then matched with the official documents they submit. “Accuracy is one of the biggest benefits of automating the identity and income verification process,” Henry said, adding that automated technology has acted as a fraud deterrent, saving Towne thousands of dollars in the process. “In the beginning, I thought we were losing rentals,” Henry said. “But when we looked closer, it was because some IDs were so clearly fraudulent that the system weeded them out instantly. It saved us from dealing with them, them potentially living with us and us incurring bad debt.” Draughn agreed, noting that while there may be steps like taking selfies, genuine prospects will still follow through with the application. This allows leasing teams to avoid guesswork or repetitive communications. Streamlining online training As the pandemic shifted training methods from in-person to online, Towne Properties also turned to the learning management system Aspire for online training. “We’re learning about the product faster and it’s easier for us to train new employees,” Henry said, highlighting the ease brought by Aspire’s full integration with Towne’s solutions. “It feels good knowing that anyone can learn at their own pace with Aspire.” See it in action A connected solution can help you drive efficiency at every stage of your workflow, enhancing data connectivity and eliminating gaps. Want to see what this looks like in action? Watch a webinar to see how Yardi helps you streamline workflows, reduce fraud and enhance...

Yardi’s Advanced Solutions Conference kicked off Wednesday morning with over 4,000 attendees – making it the largest YASC ever – in attendance at the San Diego Convention Center. “We have 4,000 of the best minds in real estate in San Diego this week,” observed Esther Bonardi, a vice president at Yardi, as a packed room eagerly anticipated remarks from Anant Yardi, the company’s founder and CEO; as well as executives Rob Teel, Akshai Rao and Kevin Yardi. Anant Yardi, founder and CEO of Yardi, speaks at YASC in San Diego on Sept. 6, 2023. Photo credit: Julian Thomas, Yardi staff. The YASC opening session always offers an overview of real estate technology trends and insight into how they might play out within Yardi’s single connected solution for real estate companies. This year brought an especially exciting reveal: Voyager 8 is currently in limited release to clients and will be widely available beginning in January 2024. “The biggest thing with Voyager 8 to get excited about is the user experience. The user interface is completely different. It’s a big leap from Voyager 7S. It’s not a leap in terms of the upgrade process, though,” said Rob Teel, president of global solutions. “We are really excited about the upgrade process. This is going to be an opportunity for you to decide which users you want to start using Voyager 8. They can use 7S or 8, so you don’t have to choose. You can allow your users to get comfortable with Voyager 8 as you start to roll this out,” said Akshai Rao, president of residential. Clients were able to get detailed demos and highlights of the forthcoming release in spotlight sessions unique to their real estate verticals on Wednesday morning. In addition to the new user experience and simple upgrade process, Voyager 8 is built for compatibility with artificial intelligence (AI), promising a continual opportunity for real estate companies to use the new technology for efficiency and smoother operations. AI and real estate AI’s implications for business functions like marketing are evident across industries, but what about specific uses for real estate? That question was at the heart of Anant Yardi’s remarks on Wednesday morning. Noting that Yardi is fully committed to making use of AI in the most constructive and beneficial ways possible, Mr. Yardi said that he sees the incorporation of the technology as a gradual one. “The future of AI in real estate is not going to be some big bang type of change, that’s not going to happen,” Mr. Yardi said. He noted that Yardi has already made infrastructure investments that will provide processing bandwidth required for AI systems. Teel and Rao provided a look at Yardi products where AI is already incorporated and will have a growing role moving forward. They include chatbots, which already provide automated answers to prospect questions from multifamily clients; maintenance requests, which could be assigned prioritization and dispatch by AI; and a virtual Voyager assistant who will answer software questions, thanks to AI. “We are fully committed to this change and look at this as an opportunity to grow,” Mr. Yardi said. “Anytime there’s an opportunity to embrace and acknowledge change, I think lurking behind it, you’ll see an opportunity for growth.” Spotlight on corporate philanthropy The general session concluded with a look at Yardi’s corporate focus on philanthropy, which has been a longtime priority for the company. “Our guiding principles over the last 40 years and for the next 40 years are to take care of our clients, employees and communities, and candidly, we don’t often talk about what it means to take care of our communities, so I wanted to take this opportunity to spend a few minutes on it,” said Kevin Yardi, vice president. “We provide funding to our 40 offices around the world and our 9,000 employees help guide funding to nonprofits that are meaningful to...

Planning to attend multifamily events this fall and winter? Chances are we’ll be there! This is a great opportunity to strengthen your industry connections and see how a connected system benefits every stage of your workflow. Explore this list to see how you can connect with us at every event. September: Multifamily Executive Conference Mark your calendars for the Multifamily Executive Conference from Sept. 26-28 in Dallas, Texas. This three-day event is a great way to get insights on how to sustain your organization’s success. Learn how to map out your next moves, collaborate with key industry players, advance business strategies and much more. Yardi is proud to be a Platinum Co-Sponsor for this event. Meet with us at booth 210 to make the most out of your time! We’re excited to show you how you can improve your workflows with connected solutions. September: NAA Cultivate Join us in an all-new event: Cultivate, Powered by NAA! Set to take place in beautiful Tucson, Arizona, Sept. 27-28, this retreat-style event is tailored to executives looking to deepen their networking and leadership skills. We are proud to be the NAA Strategic Partner and the General Session Sponsor for this event. Book a meeting with us in advance! With sessions and speakers designed to encourage, motivate and enable reflection, this event is a can’t miss for multifamily executives looking to enhance their people management and leadership strategy. October: IREM Global Summit This year’s IREM Global Summit will be held in Toronto, Canada, Oct. 9-12. As a proud IREM Industry Partner, we can’t wait to show you solutions to help you increase your NOI and drive efficiency. Join Yardi Aspire Industry Principal Patty Evans on October 12, where you can learn how to futureproof your workforce with a futuristic elearning strategy. We’re also proud to sponsor the IREM Gala and Afterparty. Join us as we celebrate IREM members and their accomplishments with a cocktail reception, dinner, drinks and awards. And don’t forget about the Afterparty, where you can wrap up a spectacular week with a fun dance floor. We’ll be happy to see you at booth 1 and 2, but feel free to book time with us in advance. October: Florida Apartment Association Conference & Tradeshow And who could forget about the Florida Apartment Association Annual Conference & Tradeshow happening Oct. 11-13? With numerous speakers and informative sessions to choose from, you can truly customize your time to your learning and networking goals. Yardi is proud to be a platinum sponsor for this event. Schedule time at booth 701 to connect with our team! October: NMHC Student Housing Conference Join us for the NMHC Student Housing Conference in Las Vegas, Nevada, Oct. 17-19. Gather and get inspired with other leaders as you learn and make connections that will shape the future of the industry. Plus, don’t miss Yardi Vice President Jeff Adler on the student housing market economic outlook panel. We are happy to be the Chair Circle Sponsor for this event. See us there at kiosk 3 — or book time with us in advance! November: NMHC OPTECH Conference & Expo Who says you can’t go to Vegas twice in one year? Also in Las Vegas, Nevada: the NMHC OPTECH Conference and Expo from Nov. 1-3. Join us and other leading voices in multifamily as we touch on the most important conversations around the future of multifamily tech and operations. We are pleased to sponsor the registration for this event. We’ll have more information as the event gets closer, but you can always book a meeting with us ahead of time.   We can’t wait to see you in person! Curious to see where else we’ll be throughout the year? Check out our full list of events. If you’re interested in learning more about how our connected solutions can help your multifamily company improve NOI across your portfolio, let us know how...

At 2023 Apartmentalize powered by NAA, Yardi Vice President Richard Malpica led a panel with multifamily executives about how staffing challenges are driving the need for automation and centralization. Meet Berkshire Residential Investments Vice President of Marketing Justin Wald, Fogelman Properties Vice President of Shared Services Kim Young, ROSS Companies Vice President of Marketing Taylor Blades and Westdale Asset Management Technology Director Jaymz Yates. What do these leading voices in multifamily have in common? They’re all leveraging technology to maximize staff satisfaction, enhance customer experiences and improve efficiencies.  Session panelists at the 2023 Apartmentalize education conference. From left: Yardi’s Richard Malpica, Berkshire Residential’s Justin Wald, ROSS Companies’ Taylor Blades, Fogelman Properties’ Kim Young and Westdale’s Jaymz Yates. Read on to learn about their challenges, strategies and how they’re taking on automation and centralization to automate routines and humanize exceptions.  Richard Malpica: What kind of staffing constraints is your company experiencing, and are there any new expectations the industry needs to adapt to? Justin Wald: Expectations have changed for our onsite employees. They now expect being able to work from home in addition to a higher salary. On the other hand, our prospects and residents have the expectation of immediate gratification. So, we’re really taking a step back and thinking about ways to provide the right tools for everyone’s satisfaction. Kim Young: One of the biggest things for us is onboarding. We now know to ensure that our tech is in place before a turnover occurs so the transition is as smooth as possible. Taylor Blades: Today’s employees don’t want to spend hours working leads, handling maintenance tickets or paying invoices. I think we could improve retention if we move them away from these tasks and give them more time to make an impact with prospects and residents. Today’s employees want to be involved in higher levels of thinking, not necessarily just leasing apartments or responding to emails and answering the phone. Jaymz Yates: I think we also need to be mindful and recognize that what we’re expecting out of our staff is different from what it was 10 years ago. We could look at it in a way where we’ve given them tools for success, but we’ve also put an additional burden on them to learn those new tools. It’s hard enough to hire staff, but now we expect them to manage multiple lines of channels and communications. Richard Malpica: Today’s workers place a bigger emphasis on their wellbeing. How is your company providing a work experience where employees are invested, participate in more than just rudimentary tasks and feel supported by automation? Kim Young: Our industry has a reputation of creating a pipeline where someone can start out as a leasing agent then become an assistant manager, property manager and possibly a regional vice president. But the problem is that those roles each require a different skill set. It’s not a natural progression, and that’s always been a problem. With automation, you can take a skilled leasing agent and help them deepen their practice, or help an entry-level employee excel in their field. It can be a tool to guide career paths. Richard Malpica: Everyone is interested in what automation can do. How are you utilizing automation to attract and retain the best employees? Taylor Blades: We might be in a position now where employee turnover is almost more costly than resident turnover. Some of the things we’re doing to add value to our employees’ work lives is removing the high-volume, low-value tasks out of their daily routine. We successfully implemented a bot that could handle leads from any channel. This helped our staff focus on building a connection with our residents, hosting events and making meaningful interactions. Our residents’ needs are aligning with our employees’ needs. Kim Young: We’re trying to highlight the fact that automation improves our workflow. Our leasing teams are not going to suddenly...

Next month, thousands of Yardi clients from around the world will join together in learning, fellowship and fun. The occasion is YASC Global, the fourth annual virtual Yardi Advanced Solutions Conference, which happens March 1-2. The conference, which is offered free with automatic registration for all Yardi clients, will showcase the company’s latest technology innovation updates through hundreds of new on-demand classes and spotlight sessions delivered on the company’s Yardi® Aspire platform.. Commercial, multifamily, senior living, affordable and real estate investment management are just some of the areas covered in the 250-plus class offerings. And, and always, YASC Global isn’t just about work – it also lets participants catch up with their industry peers, interact with Yardi solution specialists, and win daily prizes and big grand prizes at the end of the conference. In short, it’s a lot of fun! “YASC Global helps our clients enhance the value they gain from their software, discover new solutions they might not be aware of, and connect with their fellow software users and our product experts – all of which move their business forward,” said Kevin Yardi, the company’s vice president of global solutions. The most recent YASC Global in March 2022 drew more than 15,000 clients who collectively attended more than 100,000 classes over three days. Two other online events in 2020 and 2021 also drew tens of thousands of participants. After YASC Global, Yardi will continue its series of popular in-person YASCs in Asia, the Middle East, North America and Australia/New Zealand this year. See the...

Ready to energize your business this Fall? Visit the 2022 LeadingAge Annual Meeting + EXPO, an experience bringing experts together to converse, strategize and even form new partnerships. It’s a must-attend event for senior living professionals across the industry. Set for October 16-19, LeadingAge 2022 will host team Yardi at booth 1804. We’re ecstatic to be attending and invite you to come see the newest advancements to our senior living management software. For event details and steps on how to connect with our stellar team, see below. Get ready for LeadingAge 2022 Taking place at the Colorado Convention Center in Denver, LeadingAge 2022 offers a customizable experience for attendees. But regardless of which sessions you choose, one thing is certain: you’ll explore critical topics impacting the industry today. And you’ll get to chat with leaders who are shaping the future of senior care. That offers an exciting opportunity to gain fresh perspectives and develop strategies for your own organization. As LeadingAge puts it, progress is made together. You can find registration details on LeadingAge’s website and you can preview the schedule of events as well. Connect with Yardi It’s no secret that technology is playing a big role in senior living today. The right solutions can shift the way your communities operate — and provide care — for the better. Here at Yardi, we offer tools that do exactly that, all of which unite on a single platform. Sound interesting? Stop by booth 1804! If you want a more detailed look at the Yardi Senior Living Suite before the event, get in touch with us.   Here’s to networking, learning and growing at LeadingAge...