Paperless Made Easy

Did document management get lost in the shuffle as you shifted to a paperless office or remote work environment? Your team may now struggle to track down files and keep versions organized as they send copies back and forth. Fortunately, it’s never too late to achieve the level of organization, accessibility and security that you need. Paperless made easy Paperless documentation is an industry standard. Yet without the right technology, managing electronic documents can be even more challenging than paper files. Users face a series of challenges related to organization, access, storage, searchability, security and integration. Yardi Document Management for SharePoint integrates with Voyager property management software and Microsoft 365 to eliminate paperless documentation challenges. Centralized storage Centralized document storage can take place on local servers and in the Cloud. The latter permits secure access to documents for staff in office, in remote work environments and on the go. Work together from anywhere Improve collaboration without redundancy or version control issues. When combined with the power of SharePoint, interconnected document management software empowers users to collaborate. With Cloud syncing, each team member stays up-to-date with the latest developments. Document management also integrates with Microsoft 365 and other Yardi applications to improve accessibility to and security of your documents. Secure and accessible Managing permissions and end-user access can be a pain point for organizations. Skip the hassle of creating new profiles and credentials within your document management system with Voyager integration. SharePoint permissions will reflect your security settings in Voyager. As a result, users can access files quickly and securely with no VPN required. Intuitive organization Folder structures and hierarchy make organization simple. You can track version history of documents as well as individual contributions from users over time. Such tracking makes it easy to...

Learn Yardi

Yardi offers robust, configurable software to meet the needs of nearly 20 verticals. From students to seniors and parks to ports, property management runs on Yardi! But what do you do when you want to get more out of your user experience? There are many opportunities to attend Yardi trainings. Explore the list below for ways to learn Yardi from experts and users in your industry: Yardi Training on Aspire Yardi Aspire is the go-to learning tool for employees who want to become Yardi product experts. Users gain access to hundreds of in-depth courses taught by product specialists. Through learning checks and tests, you can assess your product knowledge. You can then review materials on demand and get help from the experts. With greater product knowledge, you will be equipped with the tools needed to optimize product usage, promote time and cost savings, and expedite ROI for your organization. YASC Global Digital Conference Yardi Advanced Solutions Conference (YASC) is one of the company’s largest real estate software events. It offers everything from product introductions to deep dives sessions on the latest innovations in real estate software. YASC Global, our digital event, brings the power of the conference to your fingertips. Log-on to learn more about the latest software and services, ask questions in our product lounges and connect with other Yardi users. In 2020, more than 20,000 industry professionals attended YASC Global, representing 2,500 companies in 58 countries. Attendees viewed over 12,000 hours of informative and engaging content. As our first virtual conference, we are thrilled that 98% of survey respondents said the sessions met their expectations! YASC Global digital conference offers CPE credits and is free for all Yardi clients. Current clients can access 2020 content through the end of April 2021 via...

Time for Fintech

Fintech emerged in the 21st century and the term was applied to the technology employed at the back-end systems of established financial institutions. These days, it includes multiple industries including education, retail banking, fundraising and the nonprofit realm, among others. Additionally, it includes the development and use of cryptocurrencies, such as bitcoin, and describes various financial activities including money transfers, depositing a check with your smartphone, applying for credit, raising money for a business startup and many other, generally without human assistance. The use of technology has increased significantly in the past years, but especially last year as the need for touchless interactions grew. As of now, businesses rely on technology for payment processing, e-commerce transactions and accounting. Contactless payments are now the norm. According to a report by KPMG, financial institutions have invested more than $27 billion in digital innovation and fintech since 2015. Tech giants such as Google, Amazon, Facebook and Apple started with digital payments and moved on to more serious business. In 2019, Apple launched its credit card with Goldman Sachs which eliminates processing fee and also provides a layer of privacy and security. Last year, Google launched a checking account product in partnership with Citigroup, which will be available through the Google Pay app. As part of stepping up its fintech game, Amazon offers mature financial services across payments and lending to 100 million Prime customers, and in India the company offers Amazon Pay credit card with ICICI Bank. Earlier this year, Walmart announced that is launching its own fintech startup in a joint venture with Ribbit Capital. This partnership combines Walmart’s retail knowledge with Ribbit’s fintech expertise with the end goal of providing tech-driven financial experiences for customers and associates. The retail mogul already offers some financial products such...

Flexible Office Space...

Adaptability bolsters the longevity of any organization. Yardi commercial market experts have observed that many urban and suburban office owners are transitioning to more flexible site models. The smoothest transitions occur when they are supported by integrated technology. Brian Sutherland, vice president of commercial sales at Yardi notes, “We will continue to see a lot more flexibility in the future of office. There is increasing demand for flexible workspace. Clients seek asset management and construction products as their urban and suburban offices convert into more versatile, mixed-use spaces.” Office spaces embrace the transition to more flexible workspaces Among office spaces, suburban sites have remained steady during the pandemic. Though they were not as vulnerable as their urban neighbors, many suburban office owners are exploring flexible spaces to adapt to tenant demand. As many tenants implemented remote work policies for employees, the daily demand for office space declined. Months later and moving forward, many tenants have announced hybrid office models that permit occupants to share socially distanced workspaces on a staggered schedule. Common areas are expanding to accommodate healthy and flexible work conditions. Some urban offices are taking the shift to adaptable spaces even farther. “To leverage current conditions, owners transform office assets into mixed-use facilities including traditional offices, flexible workspaces, retail and even multifamily,” reports Robert Teel, vice president of global solutions at Yardi. Technology tools to support the transition to flexible workspaces The transition to more accommodating spaces has resulted in an increased demand for technology. Solutions for construction management provide visibility into projects and cost management as owners transform buildings to meet the changing needs of the market. Short-term leasing and space management solutions help owners drive revenue in any space while promoting occupant safety. Vendor management, vendor compliance and procurement systems...

Asia Tech Outlook

Real estate companies in Asia have ramped up investment in technology in response to the COVID-19 pandemic, finds a recent survey of major real estate firms by independent news source Mingtiandi. The research, which was conducted in collaboration with global real estate technology provider Yardi®, finds 70 percent of real estate companies are scaling up investment in property technology (proptech). The results of the survey, Tech Adoption in Asian Real Estate, builds on a similar report from Mingtiandi in 2017. “Our latest survey results unearth a major shift towards proptech adoption in our region,” says Bernie Devine, regional director of APAC sales for Yardi. “Change was underway well before 2020, but COVID-19 has heightened the urgency and amplified the risks of inaction.” Proptech, innovative technology that improves core processes and business models, is turning real estate on its head. Metaprop, one of the world’s largest early-stage proptech venture capital firms, predicts that proptech innovation will deliver $205 billion of new value to the global real estate industry over the next five years. “Real estate leaders are rolling out technology to support more frequent and accurate reporting, deeper data analysis, and technology that underpins safety and efficiency,” explains Devine. A total of 180 real estate specialists – more than a third with assets valued at over US$1 billion – took part in the survey in August 2020. Thirty-nine percent of respondents were from Hong Kong, 26 percent from Singapore and 12 percent from China. Among the key findings, 35 percent of companies said Asia was still trailing the West in terms of tech adoption, down from 56 percent in 2017. Thirty percent said the region was leading the way – up from 12 percent three years ago. “There’s a growing perception that Asia is closing...

Black Innovators in Tech

The technology that you’re using to read this blog post was created in part by a black innovator. The smartphone that’s beside you and the streaming service that you use for your favorite shows are both the contributions of black scientists and mathematicians. This is astounding considering that only 1% of tech entrepreneurs in Silicon Valley are black, per a recent report. African Americans made strong contributions to technological advancement throughout the Golden Age of Invention. They paved the way for, and participated in, the boom of Silicon Valley and subsequent tech hubs. We’ve compiled just a few tech powerhouses in this list, focusing on contributors to computing. Where would we be today without video conference calls? Better question: where would we be today without Marian Croak? Croak is the pioneer of Voice over IP, technology used to communicate via audio and video while using the internet. She holds more than 100 patents in VoIP technology with an additional 100 currently in review. Croak serves as vice president of Engineering at Google. High speed internet is also a household name thanks to Victor Lawrence, an electrical engineer and pioneer in global telecommunications. His contributions helped to bring greater accessibility to high-speed connections. Because of his work, small businesses and households have access to broadband, DSL, HDTV technologies and wireless data transfer. Additionally, his work has advanced data encoding and transmission, modem tech, chip design, ATM switching and protocols, as well as audio and video coding. In short, the U.S. economy might not have survived the pandemic without Lawrence. Ever heard of an electret microphone? You likely use one every day. James West invented the first practical electret microphone. It is used in many smartphones, cameras and digital recorders. What made his take on the electret microphone unique is that it uses a charged material instead of a cumbersome polarizing power supply. Inventor and engineer Otis Boykin was a tech master with range. He improved everything from common household items to military technologies. He held 28 patents and his electrical resistors are used in computing devices, missile guidance as well as pacemakers. His innovations resulted in safer and more efficient resistors, which promoted the mass affordability of electronic devices. Roy Clay stands among Silicon Valley’s earliest pioneers. His earliest notable work is as a research and development director with Hewlett-Packard (HP)’s computer division in the 1960s. He went on to create Rod-L Electronics, which is a world leader in developing electrical safety testing equipment. One invention includes dielectric withstand testers that protect personal computers from electrical surges. During the same time and practically down the street, Mark Dean was developing the earliest IBM PCs. He pioneered three of IBM’s nine original patents including the first gigahertz chip. We can also thank him for color PC monitors. (Do you remember when they were green and black? Yikes.) Dean and his partner Dennis Moeller created microcomputing systems with bus control for peripheral process devices. That means you can plug in speakers, disks drives and other peripheral items to ports on your desktop and laptop devices. As early as 1999, he launched development for a voice-activated tablet. Fast-forward and Dean is still a contributor to the industry as CTO for IBM Middle East and Africa. Paving the way for Clay and Dean was Frank Greene, a leading technologist responsible for high-speed computer systems in the early 1960s. He is also the founder of Technology Development Corp. and ZeroOne Systems, Inc. a venture capital firm for minoritized groups. Etta Falconer is another noteworthy technology trailblazer who dedicated much of her life to the advancement of marginalized groups. Falconer began her career as a mathematician and soon became one of the first black women to earn a master’s degree in Computer Science. She then dedicated herself to increasing the number of black women in mathematics and math-related careers by teaching at Spelman College, a historically black university in...

Senior Care Strengthened

Senior living community operators use portfolio-wide information compiled by Yardi Senior IQ to improve revenue, expenses, care and efficiency. The business intelligence solution contributes even more to fast, smart decision-making with the recent addition of Staffing Analysis. Staffing Analysis helps ensure that every work shift has the optimal number of care staff with the right amount of caregiving, nursing and other skills needed to meet care requirements. It does so by automatically drawing resident care information from Yardi EHR, an electronic health record system, then presenting the care staff, task time allotments and skillsets for each shift on a dashboard. If Staffing Analysis shows a shift is overstaffed or understaffed by care staff or skillsets, managers can transfer tasks or staff with drag-and-drop functionality. And when care plans change in Yardi EHR, the Staffing Analysis dashboard automatically resets task time allocations. As a streamlined staff efficiency tool, Staffing Analysis enables executive directors, lead nurses and others to leverage existing care records without interfaces and eliminates the inconvenience of compiling multiple reports, preparing spreadsheets or rekeying data. “Staffing Analysis combines the clinical aspects of senior care with finance and marketing to make Yardi Senior IQ a complete and fully integrated business intelligence solution for community operators,” said Ray Elliott, vice president of senior living for Yardi. Learn how Yardi Senior IQ and the rest of the Yardi Senior Living Suite create a comprehensive technology platform for senior living...

Emergency Rental Assistance Software

State and local housing agencies across the country are tasked with implementing emergency rental assistance programs for households and landlords in a secure, equitable and expedient manner. Funded by federal stimulus dollars, emergency rental assistance programs will help keep people housed as the U.S. recovers from the economic impact of the COVID-19 pandemic. The initial funding for the Emergency Rental Assistance program was $25 billion, which must be used promptly to support households struggling to pay rent and landlords who may have missed mortgage payments due to renter delinquency. Additional funding is also expected to be allocated by Congress. To disburse funds to eligible households, housing agencies must qualify applicants, track housing status (including offering support services) and complete the rental assistance deployment. Getting assistance funds to the right accounts with complete transparency and as efficiently as possible is a nationwide effort, and one that trusted real estate technology provider Yardi, a 40-year contributor to industry innovation, has the expertise to support. Yardi has released a new end-to-end software solution designed specifically for emergency rental assistance management called Rent Relief. This emergency rental assistance program (ERAP) software has online portals for applicants and tenants, automated workflows to qualify applicants for assistance, and secure technology to compete financial transactions. Rent Relief powered by Yardi provides an online portal for households in need to apply for rental assistance. The portal guides the user through the process of answering eligibility questions and uploading required documentation. Housing agency staff can then log in to Rent Relief to complete the steps of verifying eligibility for assistance. Staff can communicate online with applicants to advise of case status updates, missing information, determinations of eligibility and more. Steps required to qualify vary by state and are configurable within Rent Relief. Rent Relief is also the way approved households will receive funds in their bank account. The transactions are transparent and secure, leveraging Yardi’s industry-leading experience which includes managing more than 12 million U.S. residential units and processing monthly rent payments for more than 8 million apartments. To learn more about the platform, get more details and sign up for a personal demo at rentrelief.com. “Yardi is committed to do our part to help agencies keep renters housed as we endure the pandemic. We have nearly four decades of experience developing this type of full-service technology,” said Chris Voss, vice president of affordable housing and PHA at Yardi. Yardi has consistently stepped up in crisis situations to offer funds, resources and expertise. In 2016, Yardi worked with the Provincial Government of Alberta to develop a searchable, easy-to-use housing registry after 2,000 homes were lost in the devastating Fort McMurray wildfire. In 2017, after Hurricane Harvey devastated southern Texas, Yardi created a regional housing site and hotline for displaced residents and also donated $1 million in disaster relief. That response was repeated after Hurricane Irma later the same year. Last year, Yardi donated $1 million in support of rental support resources for the newly launched COVID-19 Rental Housing Support Initiative, a collaboration of The Institute of Real Estate Management (IREM), National Apartment Association (NAA), National Multifamily Housing Council (NMHC) and National Association of Residential Property Managers (NARPM). If your organization has begun to implement an emergency rental assistance program and is in need of simple software dedicated to supporting the entire process, call Yardi at (800) 866-1144 or visit...

Smart Guide to Proptech Software

So, you’ve decided to invest in innovative property management software to navigate the challenges of remote work and our changing economy. One look around the proptech marketplace reveals that there are dozens of options available. Many seem to offer similar services. With so many options on the market, how do you know what’s right for you? Below are five key features to look for when choosing property management software. Seamless integration with the ancillary software There are plenty of property management solutions that are compatible with ancillary software. There are, however, a few problems with integration between different platforms: Primarily, there is no guarantee of long-term integration. When you’re dealing with two separate companies, there are opportunities for acquisitions and other changes that may affect long-term compatibility and availability of either product. Secondly, there are two software systems that need regular updates. That means more maintenance and headaches for your staff. When one system receives an update, you can only hope for the best with the other. If they’re not in sync, you may experience delays, lose functionality or accuracy. That’s wasted time for your staff and costly errors for you. Seamless integration occurs when both the property management software and ancillary products function on a single platform by a single provider. Such integration ensures optimal efficiency and accuracy in the long-term because there is less work to keep products and data in sync. Mobile-ready and browser agnostic A web-based property management solution is essential as remote work environments become more commonplace. Web-based and mobile-ready software allows you and your team to work without being tethered to the leasing office. When working from home, out in the field or travelling, you can securely access the information you need. Your office staff will be empowered to complete rent payments and procurement online –checks, money orders, debit and credit cards, and even cash—without prolonged processing times, fewer in-person meetings and zero trips to the bank. Additionally, browser agnostic software (easily accessible with any major web browser) increases user flexibility. You can get the job done on any operating system including Android, iOS and Windows and with any browser such as Chrome, Safari and Firefox. Automated tools that promote efficiency Both remote and in-office employees benefit from tools that help them focus on what’s important and bypass tedious tasks. Fortunately, today’s property management software offers impressive automation tools. In marketing, customizable automation tools deliver targeted messages to prospects, send follow-up correspondences, handle appointment and tour scheduling and even update your ILS. Once your prospect becomes a resident, systems can automatically transfer prospect data to a resident file without redundant data entry. Staff can automate workflows including leasing, move-ins and move-outs, work orders, purchase orders and check writing. Those features are just a sample of the automated services available through modern property management software and add-ons. Automation frees up time for staff members to focus on building relationships, closing sales and earning loyalty. Scalability Is the software prepared to grow with you? Property management software is a powerful, long-term investment. Consider a solution that will grow with you through pandemic recovery and beyond. Protect your investment by choosing a platform that is configurable to your current needs and scalable to your future. Innovative solutions make it easy to add and integrate marketing, customer relationship management, procurement, facilities management, energy management and business intelligence solutions as needed. Save time by skipping new core product evaluations and training as your organization and needs grow. Built-in enterprise management and accounting all in realtime When it comes to accounting and property data, few things matter more than safety, consistency, accuracy and transparency. Seek property management software with built-in accounting that meets all applicable accounting standards and regulatory requirements. With cloud services, accounting and property data can produce real-time reports with a single source of truth for more informed decision making. Get 8 questions to ask before choosing...

Senior Living Priorities...

Senior living community operators spent much of 2020 working to stabilize their operating environments. Technology has played a major role in that adaptation. “The need to have technology access in senior living has jumped up a level, and it will stay there,” Laurie Orlov, founder of Aging in Place Technology Watch, told Senior Housing News. Zoom meetings, virtual tours, video chats and other capabilities that maximize safe interaction are “likely to continue long after the coronavirus has been contained,” adds a blog article posted by Life Care Services, a Des Moines, Iowa-based senior housing community operator. Eighty percent of respondents to a Senior Housing News survey in August reported increasing their tech spending this year to address the COVID-19 pandemic; 68% said their companies implemented telehealth since the beginning of the crisis. Looking ahead, 87% of survey participants expected their organizations to increase their technology budgets in 2021 for resident monitoring, contact tracing, telehealth, virtual activities for residents, virtual tours for prospects and other operations. “And that’s just the beginning,” Life Care Services says. New applications coming over the horizon “will make life easier, safer and more engaging for residents,” including motion and voice controls that eliminate the need to press buttons or grab handles, virtual reality systems for more immersive community tours, wearable smart technology and even robotic pets for memory care residents. Other areas that senior living operators are targeting for expanded investment include resident safety and emergency call systems, air purification and other infection control measures, wellness programs, and sales and marketing. Access to technology will also become a larger factor in families’ evaluation of senior living options going forward. “If you go into a community … and there’s no Wi-Fi in the room, people will not put up with that,”...

Technology Tools

Isolation is necessary to keep senior living community members healthy during the pandemic – and a challenge to their well-being in other ways. As HealthTech magazine put it, “Important safety measures to keep high-risk people isolated during the pandemic hold a particular disadvantage for older adults in assisted living.” While the absence of sustained interaction can’t be completely mitigated as COVID-19 runs its course, a number of collaboration tools give senior living community residents vital mental and physical stimulation plus social engagement with the outside world. “Advances in technology for senior living are more focused on improving quality of life, providing data that enhances housing and developing personal devices that give seniors more control over their environment,” according to Craig Fukushima, managing partner for The Fox Group LLC, a health care consulting firm in Upland, Calif. Many of the technology tools leveraged by older adults are familiar to the non-senior population: smartphones, tablets, videoconferencing, telehealth. HealthTech reports that residents at Connecticut-based Maplewood Senior Living, for example, use iPads for video chats, virtual cocktail hours and birthday parties. A Thrive Senior Living community in Germantown, Md., added Alexa-enabled voice control and smart speaker devices. And Seattle-area operator Merrill Gardens outfitted seven of its communities with devices that support video calls with family and activities such as virtual card games and trivia contests. Video games are another way to keep seniors active. Fitness trackers can help them count steps, compete in competitions and create workout routines. Other apps offer quizzes, puzzles and other stimulating activities. The gap between tech-savvy younger generations and their elders is narrower than some people might think. An AARP survey published in January 2020 revealed that 51% of older Americans bought a smartphone, smart television, wearable device or other tech product in...

Digital Lease Management

Digital technology and tools are transforming every industry all across the world. Every day the digital transformation is opening up new opportunities, possibilities, and offering new levels of accuracy, efficiency, cost-savings, and growth for businesses. The unprecedented pandemic and the new lease standards IFRS 16 and ASC 842 have further reinforced the need for digital solutions like lease accounting software. Those companies which have implemented new lease standards have realized that lease management software is critical for maintaining balance sheets and financial statements without errors. The complex nature of new lease standards also asks for digital lease management and accounting solutions which can generate positive results. Therefore, digital technologies and software are a must for success in the lease management and accounting discipline. Benefits of Digital Lease Management and Accounting Implementing the new lease accounting standards can be overwhelming. Gathering necessary data, modifying each of the leases and calculations can be complex. Many leading organizations are missing the opportunity to automate lease-related tasks and improving efficiency. It is high time to use digital technology and experience its many advantages. Lease management and accounting software can benefit businesses in many ways. Centralized Data The world is going digital with industries storing important data using digital tools and advanced technology. It is a complex task to maintain an enormous amount of lease data, obligations, and provisions on spreadsheets. Moreover, it becomes difficult when different members of the technical and other teams need access to it. Lease management software solves this significant problem by providing centralized data. It can be accessed by anyone from anywhere whenever you need it. It saves time and increases productivity. Tracking the Leases Another advantage of using lease management software is that it makes tracking all information related to leases easy. You can find the lease commencement date, expiration date, and other tailored insights as per your need. The reporting features can help you analyze lease spending. Thus, lease management software gives you better control over lease data and helps in managing them effectively. Compliance with Latest Standards The new lease accounting standards direct finance and operating leases to be included in the balance sheet. This requires extra work and effort where leases need to be modified to comply with the new standards. Using a lease accounting software will help with calculations, disclosure requirements and other software features will make it easy, efficient, and cost-effective to carry out the implementation process. Make Better Deals The tailored reports, auditing features, and better control over leases help you in making better leasing deals. The software makes it easier to understand the errors and highlights benefits which eventually helps in adding or removing provisions that benefit your organization in the long run. Seamless Workflows  Digital lease management and accounting solutions enable seamless workflows for the lease accounting and management team. Automatically generated reminders, easy landlord reports, intimation letters as part of the schedule makes day to day operations easy. With new digital innovations happening across the industries, it is time to embrace the latest lease management and lease accounting software. Yardi’s Corporate Lease Management Software simplifies operational and system changes to comply with new lease accounting standards. For more details,...

Simple, Streamlined Procurement

Efficient, automated procurement and single-point supplier management are within reach. Through Yardi Marketplace, HD Supply Canada offers tools of the trade for multifamily, hospitality and healthcare property managers. It is a collaboration that empowers clients to work with greater simplicity, efficiency and savings. For Munawar Quraishi, general manager for HD Supply Canada Inc., teaming up with Yardi was a merging of interests. Both organizations emphasize caring for employees, clients and the community. Quraishi says, “Improving our people’s lives is at the core of everything we do. We know that having engaged, successful people within our business will drive the success of the organization.” He continues, “We look at the right balance of people, profit and processes.” To enhance its processes, HD Supply Canada sought a collaborator with similar perspectives on innovative technology. Together, Yardi and HD Supply Canada aim to advance the future of maintenance, repair and operations (MRO) buying and distribution. HD Supply, Canadian market leaders HD Supply Canada is the leading supplier of MRO products for multifamily living, hotels and long-term retirement care in the nation. Its pick, pack and distribute business model offers next day shipment. Product availability constantly grows: currently, HD Supply Canada offers 14,000 SKUs. Within the next several years, the goal is to get over 100,000. The process includes consulting subject matter experts on new products so that clients can rest assured they’re getting high quality and value. “Our sales team engages with vendors and peers to research and give our customers the best solution,” says Quraishi. Getting quality products into the hands of clients has involved process innovation at HD Supply Canada. The supplier was determined to implement digital solutions that streamline processes for its staff and its clients. HD Supply Canada + Yardi Marketplace add value for clients “Yardi Marketplace helps us act as solution providers for our customers, not just transaction executors. Having one platform for orders, payment and analytics will give our customers a previously unattained degree of visibility and help improve their productivity,” explains Quraishi. Previous transactions occurred via fax, email, phone and website. This approach resulted in unnecessary time delays and errors. “Yardi’s integration takes away the ambiguity of purchase order development before it gets to us, whether that’s a price change, error or issue with the print catalogues,” says Quraishi. An online marketplace also allows property technicians to maximize their time by using a mobile-ready service to place orders while they’re in the field. Clients note that site-level productivity has improved once operating on Marketplace. Additionally, HD Supply Canada conducts enterprise resource planning (ERP) through Marketplace. This allows the customer to make better decisions around budget and pricing. “This technology was a big play for us: it allowed property owners to understand how they’re spending dollars, especially in a time like today with COVID-19 where budgets and working capital become more important,” Quraishi says. “Such budget and capital insights allow clients better visibility than they had in the past.” Pouring (not trickling) the savings to clients Improved efficiencies within HD Supply Canada have a resounding impact on clients. HD Supply Canada reports that Yardi Marketplace has facilitated fewer price discrepancies, fewer errors with purchase orders and better visibility into approvals and budgeting. The organization now picks, packs and ships without completing the approval process via disparate systems and methods. The streamlined approach expedites business at multiple levels. The future of technology in MRO buying + distribution  Quraishi and his team collaborate with technology companies like Yardi to usher the distribution industry into the future. “We believe technology is the solution to help us grow and we will grow with it,” says Quraishi. “Our investment in technology allows us to enhance the customer experience. We believe our system will pull information quickly and provide superior data to our clients. Those resources will help customers understand what they are buying, standardize those purchases and realize cost savings in the...

iPad 2020

Apple’s newest iPad Air features a 10.9-inch liquid retina display and five finishes including silver, space gray, rose gold, green and sky blue. The device includes 3.8 million pixels, full lamination, P3 wide color support with a resolution of 2360×1640 at 246 pixels per inch, True Tone and an anti-reflective coating. Given the fact that many users now have a mask on their face much of the time, making Face ID complicated, the new iPad Air includes the throwback Touch ID sensor. The sensor is integrated into the top button and allows you to unlock iPad Air, log in to apps or use Apple Pay. iPad Air shares the same magic keyboard as the iPad Pro, as the difference between them is very small—11 inches for the iPad Pro. Apple’s most advanced chip iPad Air includes Apple’s most advanced chip, A14 Bionic packed with 11.8 billion transistors for a better performance and power efficiency. The A15 Bionic handles even the most demanding apps such as editing 4K videos, play immersive games, create works of art and so on. Using five-nanometer process technology, the latest A-series chip includes a six-core design for 40 percent boost in CPU performance and a new four-core graphics architecture for a 30 percent improvement in graphics. Environmentally Friendly Part of Apple’s plan to become carbon neutral by 2030, the new iPad Air uses a 100 percent recycled aluminum enclosure and 100 percent recycled tin for the solder on its main logic board. Additionally, the new speakers in the device use magnets with 100 percent recycled rare earth elements so the device remains free of harmful substances, is highly energy efficient and uses wood fiber packaging that is recycled. New bits and pieces The Air moves to USB-C like the iPad...

Hospitality to Healthcare

Senior housing providers are witnessing a major shift within the industry. Traditionally following a hospitality format, today’s senior living specialists now adapt pages from healthcare models. The pandemic prompted senior living staff to implement more on-premises care methodologies. The results are fewer in-person touch points, enhanced health tracking and preventative care. With these changes come new challenges. Bob Kramer is the co-founder of the National Investment Center for Seniors Housing and Care (NIC), a Yardi partner. Kramer shares his insights on the challenges faced by senior housing professionals as they shoulder more on-premises care for residents. Learn about the benefits of the NIC Actual Rates Initiative for senior housing market data. A transformation born from necessity In recent history, senior housing providers focused on the resident experience. Staff left health care in the capable hands of off-site experts. COVID-19, however, required staff to renegotiate the barrier between hospitality and health care. In addition to their existing responsibilities, housing providers initiated on-premises health care tasks. “[The pandemic is causing] what you might call the creative destruction of some of what has been the paradigm to senior housing and care,” Kramer explained during a panel interview. “The senior housing and care model that we don’t do health care, and that we ship out our residents for health care services, I just don’t think that model will survive.” He continued, “That doesn’t mean senior living providers need to abandon hospitality-driven models altogether. But it does likely mean they need to rethink how they coordinate care within their communities.” Reimagining doctor’s visits and communication “In just the past six months, older adults have learned to fear the hospital, the emergency room and the doctor’s office, as these are places now associated with a deadly pandemic,” Kramer said. With the help of site staff, residents have taken comfort in telehealth options. Housing professionals forged partnerships with health care providers to offer remote care. Through this alternative, seniors skip unnecessary transport to medical specialists. They receive assessments and basic care from the comfort and familiarity of their communities. Community staff members implement software to help manage residents’ chronic conditions and any changes in wellness. Routine maintenance that was once handled off-site now takes place within residents’ rooms. Emerging from the pandemic, it’s unlikely that telehealth services and community-centered care will fade from practice, suggests Kramer. Staff can rely on technology and data to make the new on-site care model more efficient and secure. Data and interoperability at the intersection of senior housing and health care Interoperability and data management are lingering concerns with senior living providers. The concern has only grown as more care takes place within communities instead of hospitals. An upcoming change in policy may provide the guidance and structure that senior living providers seek. The Interoperability and Patient Access final rule from the Centers for Medicare & Medicaid Services (CMS) requires all health plans to present their data as an application programming interface. Proposed to take effect by July 1, 2021, the policy gives developers insight into general health care data. They can then use that information to address interoperability issues in new technologies. The data can also highlight trends in resident behavior or assessments that allow staff to take proactive care measures. As with all things data, the more information uploaded, shared, and properly analyzed, the more accurate insights become. “The challenge is making sure they have the means to upload their observations that are then screened by an algorithm searching for red flags and are instantly shared with those responsible for the delivery and care for that individual,” Kramer said. While site staff will enter their observations, residents can be empowered to share their health data on their own. Kramer expects strong participation. He observes that many Boomers want to be proactive about their health. “I do think that this is the role of tech, in enabling Boomers to self-direct...

Advanced Wireless

Wireless technology is an intrinsic part of everyday life. Whether it’s for mobile work, communication, entertainment or staying informed, the ability to have wireless connectivity anywhere we go is critical. The landscape of wireless is changing. It is faster and more widely available now than it ever has been in the past. Let’s explore how the new normal in wireless is shaping the commercial real estate industry for landlords and tenants. One of the ways in which connectivity has affected consumers is the time they spend in an establishment. A shopping mall for example, will see their crowds linger if they have better service inside the building or stores. Sporting venues throughout the world are spending millions of dollars on infrastructure enhancements to be able to give fans the ability to keep up with other games in real-time, a reason many fans cite as a motive to stay home and watch multiple games simultaneously. Brian Schwartz, vice president of IT at Macerich, said on a recent Realcomm webinar that there are several ways to enhance connectivity. Improving Wi-Fi, distributed antenna systems (DAS), CBRS and newer tech like LPWAN and expanding use of sensors, will all play a role for the connected customer. LPWAN is key for transmitting significant amounts of data over long distances and was created for machine learning and IoT interconnectivity. They are able to support a large number of devices at ultra-low power. It has become an expectation that venues provide Wi-Fi connectivity. It should be readily accessible and free to use, which means it doesn’t generate revenue, but it could be a source of gathering analytics. Property managers should require users or guests to sign in using an email or phone number, opt into a newsletter or some sort of...

Autonomous cars

Back in 2015, General Motors, Google’s Waymo, Toyota and Honda made announcements that by 2020 they will have driverless cars. Elon Musk was even more optimistic and said that Tesla would do it by 2018, but when that failed, he moved up the release date to 2020. We are in 2020 and as we all see, there are no sign of driverless cars on the streets. Musk recently commented that by the end of this year, Tesla will have fully autonomous cars. While Tesla may have the technology to enable a car to finish a journey without any human input—what the industry calls level 5 autonomy—the actual development of the vehicle not only has to be safe, but also meet complex legal requirements. How do they work? In theory, self-driving cars need to be outfitted with cameras that can see all the objects around it and be able to react rather than steering into one. These cameras help the car to view objects, while there are also sensors that help them detect objects like pedestrians, other vehicles and road signs. Lidar uses lasers to measure the distance between objects and the vehicle, while tracking speed and direction. The sensors send data back to the car’s control system or computer to help it make decisions about where to steer or when to brake. There are also cases when bad weather, heavy traffic or roads signs with graffiti can negatively impact the accuracy of sensing capability to self-driving cars. We will have to wait and see if an autonomous car can drive as well as a human. Autonomous cars cannot make eye contact with others to confirm who has the right of way, react to weather conditions or make judgment decisions that are much more difficult...

Tech’s Role

Many jurisdictions are now allowing for reopening, requiring managers and landlords to balance the value of workers returning to the office with the need to keep them safe. There are tech advancements that will facilitate offices reopening, such as touchless door access, Bluetooth tracking, parking vacancy sensors, temperature readings and countless others. But the reality of this situation is that these enhancements were not created for a post-COVID world. We had the ability to leverage these tech drivers before, as Brandon Van Orden, senior vice president and CIO at Cousins Properties, explained. However, it has become a necessity for companies to use them more frequently now, some experts suggest. What about those who make a personal decision to stay remote? Some workers may have comorbidities making them especially vulnerable to COVID-19. Some may be unable to arrange childcare while schools remain virtual. Regardless of the reason, many workers may not be ready mentally or physically to re-enter the workplace, and businesses must weigh the human elements of this just as much as the tech components of reopening. In-office Value There is one big question that nobody can yet answer: how long will capacity restrictions be in place? Because this is an indefinite timeline, it is much harder to determine in-office schedules. Some offices are moving to a hybrid work environment, which many experts believe is the future of work. It could mean that workers alternate days or weeks in office or it could mean that each day has multiple shifts, but the benefits of being in a work setting are numerous. The initial wave of work from home success was tangible. Employers were generally pleased at the rapid adaptation to a WFH model and employees showed they can produce at a high rate when...

Smart Glass

Smart glass technology allows for the control of light by switching from clear to shaded or completely opaque, depending on how strong the incoming light is and how dark you want to make the room. In other words, it alters the amount of light transmitted through typically transparent materials. The same technology found in smart glasses can be integrated into windows, partitions or other transparent surfaces and can be used in multiple sectors such as architecture, interior design, auto, offices, retail windows and consumer electronics. A smart glass, also called light control glass, switchable glass or privacy glass, can be of two types: active, when changeability requires an electrical charge, and passive, when it doesn’t require that. There are a few types of active switchable glass technologies and common applications: Polymer Dispersed Liquid Crystal glass (PDLC)—seen in privacy partitions in various industries Suspended Particle Device glass (SPD)—windows that tint to shade Electrochromic Device glass (ECD)—coated windows that slowly tint for shading Passive smart glass technologies include: Photochromic glass—eyeglasses with coatings that automatically tint in sunlight Thermochromic glass—coated windows that change in response to temperature How Does it Work? Smart glass managed through electricity allows users to control various forms of light by switching from opaque to transparent, allowing for dynamic light control. PDLC is most commonly used for indoor applications. The technology can be optimized to maintain its properties outdoors as well. The technology behind this type of active smart glass contains liquid crystals, a material that shares characteristics of both liquid and solid compounds, which are dispersed into a polymer. PDLC switches glass from dimmable degrees of opaque to clear in milliseconds. If you want privacy, projection and whiteboard use, PDLC is ideal when it’s opaque. The film limits visible light, but doesn’t...

iPhone 12

The annual release of a new iPhone is a big deal for Apple tech lovers. Although the company doesn’t really release advance leaks about their new editions, there are always rumors of anticipated new features. Apple should launch its new set of phones in the month of September as usual, but the coronavirus outbreak could delay its release date. The new devices will be likely called iPhone 12, iPhone Max, iPhone Pro and iPhone Pro Max as since the iPhone 3G up to the iPhone 8 release, the company used sequential numbers for their names. There are also a lot of discussions about whether a 5G phone will be released, but many believe that all new devices will have this connectivity. The four models that are expected to launch this fall are: 4-inch iPhone 12 1-inch iPhone 12 Max 1-inch iPhone 12 Pro 7-inch iPhone 12 Pro Max iPhone 12 Design and Displays The Apple iPhone 12 is supposed to be taking us back in time, before the release of iPhone 6, and have squarer edges compared to the past phones which had more rounded edges. Oher sources have shown that the devices will be slightly larger, due to its larger displays, but thinner overall than last year’s models—7.4mm for the 6.7-inch device, compared to the 8.1mm iPhone 11 Pro Max. Many iPhone 11 users are hoping for a free-notch phone, or a reduced notch, but without it how would a face recognition be possible? In terms of displays, all devices should have OLED displays, compared to the current version of iPhone 11 which has LCD display, with only the Pro models having OLED. Regarding the hardware of the new device, a A14 processor, 4GB of RAM and 128 GB or 256GB of storage...