Largest EV Station

Automakers have been hard at work, developing ideas for the cars of the future, but in order for the new vehicles to have a future, a proper infrastructure needs to be designed and put into place. The battery industry is in full swing with more and more scientists getting involved into the development of bigger and better ones, but regardless of their capacity, they all need to be recharged. This means that charging stations need to spring in at least as many locations as the conventional gas stations. Sortimo, a German company headquartered in Berlin, unveiled plans of what’s to become the largest electric vehicle fast-charging station in the world—the Sortimo Innovationspark Zusmarshausen. The project will be located along Germany’s six-lane A8 highway, in the industrial area in Bavarian-Swabia, between Ulm and Augsburg, in close proximity to Tesla’s Supercharger in Jettingen-Scheppach. The electric vehicle (EV) fast-charging station will consist of 144 charging ports, which will allow for more than 4,000 cars to be refilled with energy on a daily basis. Of the planned charging columns, 24 are to be superfast chargers, with a charging capacity of record-breaking 350 kilowatts, meaning that a vehicle battery can be replenished in only a few minutes. Tesla’s ‘Superchargers’ currently stop at about 150 kilowatts, but even though this is more than what today’s car batteries can handle, the company is convinced that both battery capacities and the need for charging infrastructure are growing at a significant pace. Moreover, the Innovationspark will feature offices, shopping and dining areas, serving those who stop to recharge their vehicles. The images accompanying the announcement reveal that the planned station will be topped with green roofs, emphasizing on the development’s care for nature and awareness for the environment. The massive charging station will...

Easier Applications Nov13

Easier Applications

Submitting an application for affordable housing is a daunting challenge. Tax returns, paycheck stubs and bank statements are just the beginning of what applicants must provide to qualify for a unit. Proof of eligibility for housing assistance is a must since public funds often support rents below market rate. Federal, state and local housing agencies have policies and procedures in place that ensure affordable housing resources only serve qualified residents. In the past, affordable housing providers kept files with thick stacks of paper as proof of each resident’s eligibility status. Providers also keep similar files for denied applicants to document why a household was determined ineligible for housing assistance. Affordable housing providers are taking a modern approach to minimize paperwork and staff hours necessary to qualify residents. With online applications, providers are not only saving administrative costs, but also better documenting their resident files and boosting compliance with fair housing regulations. Rather than handing applicants a stack of forms to fill out, housing specialists can now direct applicants to an online portal to submit everything needed to qualify for a unit. RENTCafé Affordable Housing from Yardi makes this possible, and it’s becoming more and more common throughout the industry. Just how big is the RENTCafé Affordable Housing trend? More than 100,000 housing applications have been created online since the product launched in 2016. That’s more than 6,000 per month, and the numbers are growing every day. “Affordable housing applications have evolved from cumbersome, paper-based hassles into easy, online workflows. Applicants can submit documentation from their home computer or mobile device. That freedom saves applicants from taking time off work to come into the office for a lengthy in-person interview,” said Dave Kessler, vice president of affordable housing and PHA at Yardi. “If you consider...

Yardi eLearning Nov10

Yardi eLearning

Five years ago this month, Yardi eLearning was officially launched to the world. Like every successful software product, there is an interesting back story to Yardi’s online staff training management solution. Did you know that Yardi eLearning was originally conceived as part of a MBA thesis by a Yardi employee? Yves Hajjar came to Yardi in 2011, and at the time was working on his MBA. Read Yves’ story here. Patty Evans, manager of training for Yardi, heard of Yves’ masters project shortly after his arrival at Yardi. The two quickly teamed up and began to design what eventually became Yardi eLearning. “I read the press release announcing a new real estate training service we were offering at Yardi. That announcement inspired me to consider how we could create an online learning platform for our clients and staff. Simultaneously, Yves was pitching his masters project to Yardi management as a potential client-facing product for learning management. We quickly connected with each other, and the rest is history,” said Evans. For months, Patty and Yves worked on creating a functional learning management system. Yves focused on redesigning the product’s framework and interface. Patty worked evenings and weekends on the first set of courses. Those courses were eventually launched in October 2012 as Simpson Housing used Yardi eLearning to train employees during their launch of Yardi Voyager. “Simpson was a great experience for us. Their employees and properties are spread across four regions. Yardi eLearning helped Simpson Housing deliver standardized training through a single online interface without the trouble and travel costs of hosting onsite classroom sessions in multiple areas,” said Evans. Over the past five years, Yardi eLearning has grown significantly in number of daily active users, markets supported and number of courses offered. Yardi...

A-Team, Unite! Nov09

A-Team, Unite!

Jessica Krisher, Director of Affordable Housing CSD at Yardi, creates tiny blue “A-Team Flags” by hand. Traditionally, support team members that completed compliance and subsidy certifications received the flags. When they had a question, they would raise the flag to notify their managers. Over time, the flag became a broader symbol. It is a reminder that near or far, members of the team form a support system for one another and their clients. A New Tradition To show their solidarity, a few A-Team members carry along their flag during their travels. The team shares photo ops with the flag when they return to the office. “The A-Team Flags have become like Flat Stanley,” Krisher observes with a laugh, a bit bewildered. “It’s sweet that they take it out on their personal time. They’re thinking about us—though they shouldn’t be while they’re on PTO,” she adds. “But it’s nice that they’re taking the team with them on their adventures.” In pictures, A-Team flags fly on the tops of mountains, wave in the depths of the sea, and appear everywhere in between. Under the Sea Stephen Kearns, Affordable Housing Team Leader, Client Services Department was the first to carry the flag to the ocean floor. During a dive in summer 2016, he planted the A-Team flag in the sands of Palancar Reef near Cozumel, Mexico. When asked why he brought the A-Team flag along, he explains, “I wanted to make people back in the office jealous! Just kidding – well, partially.” After deeper reflection, Kearns adds, “It’s refreshing to see that your teammates don’t necessarily forget about everyone and everything the moment they walk out the door at the end of the day. To share the moments and travels with your colleagues back in the office...

The Benefits of BI Nov08

The Benefits of BI

In September, Yardi clients and employees gathered in sunny San Diego for the fall YASC event. A record turnout made for an exciting three days of product demonstrations, user classes and networking. On the topic of advanced business intelligence software and what’s working for clients, the Yardi Orion Business Intelligence Panel provided salient insights on making analytics available to all stakeholders — and best practices for delivering that data. On the panel were Dana Patterson, director of asset management at ALCO Management, Maria Braun, ERP business analyst at Bigos Management and Lisa Friedman, database coordinator at HCA Management Services. Aaron Wells, the Yardi client services team leader for BI, moderated. Choosing Orion BI over other options Yardi Orion Business Intelligence is a unique mobile-enabled platform that combines financial, operational and ancillary services data from Yardi Voyager to deliver holistic portfolio insight. The system features configurable dashboards with more than 200 key performance measures to choose from, and provides flexible reporting functionality to both desktop computers and mobile devices that enables fast, informed decisions. Dana Patterson of ALCO said, “We saw several demos for BI software before selecting Orion, and discovered that companies using those systems had to hire someone because BI software that isn’t integrated with your property management platform requires staff or a consultant to manually upload data monthly and manage it. We didn’t want to add staff so Orion was an easy choice because it’s built into our Voyager platform. Orion is constantly pulling data, and all staff need to do is log in to access real-time information as well as historical data. No administration is needed, and updates happen automatically.” Patterson explained that ALCO also uses Yardi RENTmaximizer for revenue management, Yardi Payment Processing for electronic transactions and RENTCafé for marketing,...

Meet Brad Batesole Nov07

Meet Brad Batesole

The Yardi Marketing Forum in Baltimore begins November 13! During this sold-out event, multifamily pros from across the country will join us to learn new marketing strategies from expert speakers from both within and without the real estate industry. Brad Batesole will be one of our guest speakers in Baltimore. Brad is the top marketing instructor for Lynda.com and LinkedIn Learning, with over 10 million views on his coursework. He was featured in Entrepreneur Magazine as a young entrepreneur after launching his first successful business at the age of 15 and has helped bring upstarts like LegalZoom, Lynda.com and Warby Parker to where they are today. We recently caught up with Brad before the forum to see what’s exciting him now, both in terms of marketing and our upcoming event: How does your work with LinkedIn impact your ability to speak to different audiences? LinkedIn is home to an incredibly diverse member base — geographically, demographically and career-wise too. There’s a huge opportunity to speak to people that are in different stages of their career and even their lives. I’ve received incredible messages from all around the world and am often left speechless at what people are learning and how they’re applying it to get ahead. Marketing is such a universal topic, and LinkedIn has created the opportunity to teach to a huge audience and learn from that audience as well. Some of what I do can look very one-sided – put a course online, and let people watch it. But behind-the-scenes I’m answering emails, talking with our members and learning more about how people are putting their education into action. What new marketing technology or trends are on your radar right now? I’ll admit, I’ve been rolling my eyes at virtual reality (VR)...

Better Building Nov06

Better Building

As several devastating natural disasters have leveled towns and stalled economies, industry attention returns to smarter building. Construction professionals seek materials that are durable, versatile, and sustainable. An existing concrete product may be the key to better building. Conventional concrete—the go-to material for low- and mid-rise buildings— lacks the combination of compressive strength, tensile strength, and durability needed to withstand high magnitude earthquakes and daily wear. Concrete cracks, crumbles and collapses during earthquakes, leaving high repair costs and the potential loss of life. Researchers at the University of British Columbia (UBC) sought to improve upon concrete without increasing the cost of construction. Their creation, eco-friendly ductile cementitious composite (EDCC), eclipses conventional concrete in three ways. Sustainability Conventional concrete production is a leading contributor to greenhouse gas, totaling 7 percent of global emissions. EDCC replaces 70 percent of cement with fly ash, which reduces the levels of carbon dioxide emitted. Additionally, EDCC reduces land and water pollution. The fly ash in EDCC is industrial waste that would otherwise end up in landfills or dumped into rivers and streams. Strength + Malleability Once dry, EDCC becomes as strong as steel yet is much more flexible. A half-inch thick concrete wall can resist a magnitude 9 earthquake when sprayed with a layer of EDCC  10 millimeters thick, UBC reports. Without the EDCC reinforcement, a wall of that thickness would collapse at 65 percent intensity. Versatility EDCC is a sprayable concrete mixture that can be used to reinforce and support thin concrete walls. Thinner concrete walls expand design possibilities without limiting the integrity of the structure. The spray facilitates easier application and a broader range of uses. Builders and engineers are already using the fiber-reinforced concrete to create in schools and businesses. EDCC can also be applied to...

Procurement Payoff

Cutting costs never loses appeal, even in a robust industry and a thriving economy. Inescapable expenses such as insurance and taxes, along with competitive pressures, have forced property owners to become increasingly creative in finding opportunities to cut costs and work more efficiently. Processing payments for the various products and services that keep properties running smoothly is one of those inevitable expenses. This historically has been a manually intensive and paper-heavy process.  Routing one paper vendor invoice through payment can take as long as 30 days and cost up to $35 dollars, according to data compiled by Yardi. With potentially thousands of invoices coming in every month, those costs add up fast for property owners and managers. A recent analysis examined 25 million invoices that about 1 million vendors submitted for processing by Yardi Procure to Pay on behalf of more than 1,000 real estate businesses.  The study offered insight into ways that companies handling small and large volumes of invoices can streamline the process and reduce costs and staff burdens. The Yardi Procure to Pay study found that businesses submitting five or more invoices per month, which account for just 7% of vendors but 75% of invoices, often require accounts payable or property teams that spend significant amounts of time scanning, keying and verifying these large invoice volumes. Even vendors submitting a low volume of invoices—four or fewer per month—can spend an inordinate amount of time on invoices, often repeatedly calling client properties for status checks or sending duplicate invoices until they are paid. All this activity takes up significant time and effort from accounting departments and property-level staff.   Streamlined Approvals Fortunately, the procure-to-pay process has become dramatically more efficient in terms of labor and expense in recent years. Many real estate...

Fact or Fiction? Nov02

Fact or Fiction?

It’s that time of year when your team members may start dropping like flies. Coughing, sneezing, headaches, body aches, and congestion—the list of symptoms in the PTO requests may be endless. Revealing the truth behind these common cold and flu myths may help you run a full ship this season instead of surviving on a skeleton crew. At Yardi, we are thrilled to create software that boosts productivity and efficiency. But even the best real estate software on the market is less effective when clients work with a depleted staff. Keep your operations moving smoothly with these tested truths for a healthier workplace.   Fact or Fiction? After the First 3 Days of a Cold, Safely Return to Work: FICTION A publication by the University of California, Berkeley explains, “As a general rule, adults with a cold will be able to infect others one day before symptoms appear and up to five days or so after becoming sick. […] The precise number of days for transmission can vary from person to person.” It is in the best interest of everyone at the office when a sick person takes adequate time out to recover from an illness. This personal time off minimizes the spread of the illness and supports long-term productivity. If personal time off is not an option, self-imposed quarantining may actually prove effective. “If you’re around someone who is sick, stay at least six feet away—cold viruses can’t be propelled much farther than that before falling to the ground,” the publication states. Immediately clean any shared surfaces after use and frequently wash hands with soap and water.   Fact or Fiction? Hand Sanitizer Creates Resistant Germs: FACT Viruses and bacteria naturally evolve. Antimicrobials are not the sole catalysts for “super germs” but they are a...

Acquisition News Nov01

Acquisition News

Yardi announced today the acquisition of WUN Systems, an award-winning and fast-growing leader in the coworking and shared space market. WUN Systems is a provider of a workspace management platform delivering all the tools needed to manage a smart and connected workspace. WUN’s mission is to provide the blueprint for growth and efficiency in their members’ workspace. “We are excited to be part of such a dynamic and growing market segment,” said Gordon Morrell, executive vice president of Yardi. “With shared workspace on the rise, this gives commercial and residential real estate companies the flexibility to explore new revenue streams and customer retention strategies.” WUN Systems’ intelligent workspace management platform delivers the software, hardware, and support services required to open new shared workspaces, improve existing spaces, or monetize vacant or underutilized real estate with the goal to increase revenue, maximize productivity and build community for its members. WUN Systems now serves more than 80,000 members in 700 locations globally. The company’s team of over 90 engineers, programmers, service specialists, project managers and specialists will continue to operate from its offices in the United States, Canada, Mexico and India. “Yardi’s commitment to its clients and wanting to continually improve, innovate and grow is inline with our mission to fuel the space-as-a-service evolution. The synergy between the real estate market and the coworking and shared workspace market makes this relationship a natural fit and strengthens both of our offerings,” said Dale Hersowitz, CEO at WUN...

Walk for Hope 2017 Nov01

Walk for Hope 2017

The 29th Annual Thad & Alice Eure Walk for Hope united people from different paths for life for a single goal: discovering the causes of, and potential cures for, mental illness. More than 3,000 walkers participated this year including eleven Yardi team members. Greg Smith, Vice President, Client Services and Raleigh’s General Manager, shared why he has participated in the event for multiple years. “In 2011 our office was rocked by the suicide of one of our most fun and energetic team members, Tim Owens.  Tim’s death put a spotlight on depression and mental health for me. In the days and weeks after, our team members came together to support each other and share.” Mental illness affects as many as 1 in 5 American adults. It wasn’t until the death of Owens that Smith realized the scope of mental illnesses in the United States. “It’s not just depression,” Smith reflected. “There’s PTSD, postpartum depression, eating disorders, schizophrenia, anxiety – the list goes on and on. But unlike when someone has cancer or arthritis, there’s a stigma associated with mental health. People are embarrassed, even though these are real health problems that can be diagnosed and in many cases treated.  The result of that stigma is that people don’t get help.” “The Walk not only raises money for medical research, but it also raises awareness and gets conversations going,” said Smith. All of the funds raised by participants directly benefits local mental health research at the UNC-Chapel Hill Department of Psychiatry. To date, the organization has donated $5 million to 128 research grants. The grants leveraged an additional $145 million from the National Institute of Health. The nonprofit has also donated more than $320,000 to 36 local community service grants. Yardi team members that participated in the event included...

Retail Management Oct31

Retail Management

As modern landlords strive to drive footfall and revenues in their shopping centers, they are using sophisticated new tools and techniques. Astute use of data can lead to better-informed decisions – but how is the impact of this new discipline being felt across the property industry? Yardi brought together a panel of thought leaders in the sector in a round table event in central London. Fiona Hamilton, global head of retail for international brands, BNP Paribas Allan Lockhart, property director, NewRiver REIT Charles Maudsley, executive director, head of retail, British Land Sophie Ross, group head of multichannel, Hammerson Ailish Christian-West, head of portfolio, shopping centers, Landsec Claer Barrett, personal finance editor, Financial Times (chair) How widespread is the use of data becoming within physical retail assets? SR: It’s relatively easy to capture data – it’s much harder to add value. I would say that only around 20 percent of the data gathered by landlords is being used effectively. CM: Data is just the starting point. At British Land we collect and analyze more data than ever before about shopping patterns, demographics and spending. We replay that to retailers. Anonymised mobile phone signals can show us a heat map of where shoppers are in the center, and point to linkages between retailers. For example, our brand profiling shows TK Maxx and Pret a Manger are highly correlated. TK Maxx in Hinckley – would an adjoining Pret boost their sales? We can measure conversion rates – the number of people who pass a store versus the number who actually go in. We can say to a retailer, it’s 30 percent in your shop, but it’s 90 percent elsewhere, so let’s find out why. We can show retailers looking to open a store with us how their...

Feeding SB County

Members of the Yardi Marketing team gathered for a two-day conference in sunny Santa Barbara. As the conference drew to a close, the team celebrated with a volunteer service event at The Foodbank of Santa Barbara County (Foodbank SBC). Foodbank SBC is moving the community from hunger to health. The organization is “not only feeding but teaching how to fish.” Leslie Velez, Development Coordinator, explained, “Our motto means that the Foodbank helps clients move beyond a state of food insecurity through education and resources. With many of our programs, food distribution is offered alongside nutrition education, cooking instruction, exercise classes, and connection to support services like CalFresh and blood sugar testing. We want clients to have the tools they need to live healthy lives.” Foodbank SBC first works to ensure that clients have access to enough healthy food to feed a family. Of 10 million pounds of food distributed each year, half is fresh produce donated by groceries and local farms and gleaned from people’s homes. To continue the fishing metaphor, the organization has also created “the net,” a network of partners. Members include gardeners, many of who are Master Gardeners, who teach gardening classes year-round. Budgeting classes are led by a partner nonprofit to help people shop smart for food. The Foodbank also issues “fishing” tools, programs for growing food, preparing food, and using food in a way that improves food security. The Feed the Future initiative encompasses six educational programs geared towards youth and teens. Food Literacy in Preschool and Healthy School Pantry collaborate with local schools to promote access to fresh produce and provide an enhanced understanding of nutritional intake. Healthy School Pantry serves more than 8,000 clients. Kids Farmers Market gives kids an interactive experience with growing fruits and vegetables, selecting...

Countering Threats Oct28

Countering Threats

A panel of corporate security experts held a recent Realcomm-hosted webinar to discuss strategies for managing cyberattacks to buildings that are increasing in frequency, sophistication and impact. Don Goldstein, senior vice president of IT for CBRE, recounted how the “Not Petya” ransomware attack of June 2017 encrypted hundreds of thousands of computers around the world and shut down whole networks and systems for weeks.  With the damage still being added up, the initial $850 million economic cost estimate could rise. “Not Petya hit all verticals, from nuclear plants and pharmaceutical firms to steel makers, consumer lenders and law firms,” Goldstein said.  Cautioning against disaster fatigue, he added, “We need to get people to think about and prepare for this type of event.” Ryan Allbaugh, business initiatives consultant for Wells Fargo, said that because internet of things (IoT) connected devices don’t have traditional IT operating systems or antivirus and antimalware, cyberattacks are “no longer an IT problem, but an operational problem” for every part of the economy. As we see more IoT connections, everything is vulnerable, from remote lighting control to elevator and video surveillance controls, Allbaugh noted.  “The challenge with IoT is that these systems often lack centralized visibility, and doing something as simple as getting a physical inventory can be a challenge,” especially with widely dispersed properties.  He outlined the National Institute of Standards and Technology Cybersecurity Framework, which offers guidance on assessing and improving prevention, detection and response to cyberattacks. Lorie Wigle, general manager for Intel, noting that “one company can’t solve this on its own,” urged collaboration and information sharing among IoT participants.  “We need to have ongoing lifecycle security management services in place to continue to measure and detect compromises to components of end-to-end services,” she said. Given that there’s...

Pitching In

Nearly three dozen Yardi Atlanta team members and their loved ones recently volunteered for the Mimosa Elementary School Courtyard Cleanup. Their efforts transformed a neglected square into a welcoming space for students and faculty. A growing body of research confirms the importance of green space in communities. They foster physical and mental health, bolster energy, and even reduce crime rates. The myriad of benefits associated with green spaces highlights the significance of the elementary school courtyard. Winding walkways, a spacious deck, and raised garden beds made the courtyard a beautiful place for learning. School counselor Flynn Pustilnik explained, “Teachers can facilitate their reading or writing time outdoors and incorporate science curriculum into that time. Some teachers have incorporated project-based learning with our outdoor space and made habitats for the turtles out there. As the counselor, I like to use the outdoor space to eat lunch with students.” In recent years, however, weeds filled the garden beds and shrubs peaked near the gutters. In Georgia, school budgets do not include funds for landscaping other than grass mowing. A gardening club invested personal funds and time to maintain the space for years but the club eventually dissolved. The courtyard became a less inviting place. The two turtles—one of which is more than 14 years old—were the only ones who liked to linger in the courtyard. It was time for an overhaul. Yardi Atlanta stepped up to help the local school. The courtyard cleanup is one of many outreach collaborations between Yardi and Mimosa Elementary School, including a recent school supply drive. The morning of the event, rain drizzled as the volunteers arrived to the parking lot, unloading the gardening tools and cleaning supplies that they brought from home. Other volunteers arrived with supplies from Home Depot, purchased with gift...

Tech + Growth Oct26

Tech + Growth

Arabian Centres Company Ltd (ACCL) became Saudi Arabia’s largest developer, owner and operator of retail malls by offering international-standard quality shopping and entertainment. In formulating a strategy to build on that success, ACCL’s executive team came to realize that expanding its portfolio across the Kingdom depends as much on harnessing new technology as on providing high-quality retail and leisure offerings. The task of keeping ACCL’s property management software in tune with the company’s strategy lies principally with Rashed Alothman, ACCL’s chief information officer. “A desire to take on new challenges and drive improvements and achievements for the business is my primary motivation,” Alothman said. ACCL, a subsidiary of Fawaz Al Hokair Group, has grown to encompass 19 shopping centers in 10 cities since its founding in 2001.  Its more than 1 million square meters of total gross leasable area (GLA) represent a quarter of all organized GLA in the Kingdom.  ACCL transformed the Kingdom’s retail sector with a commitment to create unparalleled destinations for shoppers, leisure seekers and retailers. ACCL has embraced an aggressive strategy designed to reinforce its position as the Kingdom’s premier mall operator. Eight developments in the pipeline will nearly double its portfolio to approximately 2 million square meters of GLA.  The growth plans are part of a larger goal.  “We seek to advance beyond developing mere functional properties.  We aspire to create living, vibrant and integrated communities and enhance the quality of life for tenants and customers alike,” Alothman said. To achieve that goal and make sure ACCL properties remain the destination of choice for 132 million annual visitors and 3,600 retail outlets, Alothman is spearheading a digital transformation program.  The initiative emphasizes expanding technology capability and utilization in such areas as business-to-business communication, social media and numerous operational procedures. ...

Growing with Matrix Oct25

Growing with Matrix

With 4,200 units of owned multifamily housing, MACC Venture Partners is on a mission to more than double in size, according to managing partners Tony and John Azar. Based in Gastonia, N.C., MACC Venture Partners is a private equity owner operator of commercial real estate engaged in active pursuit of capital preservation and appreciation. With over 4,200 owned apartment units and over 5,000 under management, the family owned and operated firm is currently pursuing an aggressive growth strategy of Class B and C properties in the Southeast U.S. To identify the best deals to augment its portfolio, MACC Venture Partners chose Yardi Matrix as its source of dependable real estate data. Matrix offered the most complete information for the most reasonable price point, and covered all the markets required, John Azar said. Yardi Matrix is the real estate data provider of choice for MACC Venture Partners because of its comprehensive market analytics, including for secondary and tertiary real estate markets. Many of the properties that MACC Venture Partners considers for acquisition are often located outside of major cities, so coverage of these markets is important for the company. “The granularity of the data was important to us and not only from a primary market perspective. We don’t operate just in major metro areas, we operate in first, second and third tier areas. Yardi Matrix has the data we need,” said Azar. Matrix was instrumental during MACC Venture Partners’ recent acquisition in North Myrtle Beach, South Carolina, where the company purchased a 168-unit garden apartment community in partnership with Legacy Capital Partners. “(Matrix) was very relevant to this transaction because North Myrtle Beach area had less available data than Myrtle Beach. This was a situation where Yardi gave us good data not just about the...

Document Management Oct25

Document Management

Longtime Yardi client Gary Shaw, president of Arizona-based commercial property manager Arcadia Management Group Inc., is a fan of doing business with a single connected solution. “Going with the single stack approach was a no-brainer,” he says, referring to Arcadia Management’s use of Yardi Voyager, Yardi Procure to Pay, Yardi Inspection and other products from the Yardi Commercial Suite. “It’s so much more efficient housing several business operations in one place rather than updating software in separate databases for finance, maintenance and other operations.” Although highly successful as a third-party management company, “we are constantly looking for ways to improve our business processes,” Shaw says, which is why Arcadia Management Group frequently volunteers as a beta tester for new Yardi products. Too Many Databases An unresolved dilemma recently gave Arcadia Management a chance to go first again. The company kept some documents, such as invoices processed through Yardi Procure to Pay in the Yardi cloud. Other content, such as vendor management activities uploaded from VENDORCafé and various lease and property documents, were kept in Microsoft SharePoint. “Maintaining security on multiple systems was hard on our users. I didn’t want to continue running multiple databases. That produces duplicate effort as well as inconsistent security permissions,” Shaw says. “I wanted our document management functionality to become completely integrated with our business the way our other Yardi products were. “When Yardi approached me with a new solution that linked Voyager with SharePoint, it patched a huge hole in our document management system.” Centralized Content Management That solution is Yardi Document Management for SharePoint, which integrates Yardi Voyager business data with the Microsoft SharePoint platform to create a single, centralized content management solution. Arcadia Management Group became the first beta user in May 2017. “Going between Voyager and...

Success Stories

Little makes us happier than hearing about a client’s success with one of our products. Unless that same client is experiencing success with three of our products! We recently had exactly that happen when we sat down to chat with Belinda Torres and Heather Palmer of Continental Realty Corporation (CRC) about their experience with RENTCafé. It turned out that CRC wasn’t just getting positive results and feedback from using RENTCafé, the company was also seeing measurable returns by extending its marketing platform with both RENTCafé CRM and RENTCafé Reach. Keep reading to see how CRC improved their online presence, lead tracking and organic traffic with a suite of integrated marketing solutions. Meet CRC CRC was founded in 1960. Headquartered in Baltimore, it’s a full-service multifamily and commercial real estate investment and management company. It uses Yardi software to manage a diversified portfolio featuring nearly 10,000 apartment homes and retail centers consisting of more than 3.5 million square feet of space. Better Websites Before adopting RENTCafé, CRC had a corporate website that hadn’t been redesigned in a decade and didn’t have individual property websites. “There wasn’t any SEO value,” said Torres, corporate marketing director at CRC. “Keywords and alt tags weren’t being utilized. There was nothing to help a prospective resident find us.” CRC used RENTCafé to create marketing websites for every multifamily property in its portfolio. CRC also uses COMMERCIALCafé to create websites for its commercial properties. “The websites that we have now are attractive. Photos and tours are what people want to see, and we’ve been able to give that to them with RENTCafé,” said Torres. The sites are mobile-friendly and allow the marketing team to upload videos and custom content for each community. Applicants can apply online and receive and submit all...

Senior Survival Oct23

Senior Survival

In the aftermath of Hurricane’s Maria’s devastating impact on Puerto Rico, residents and staff at three senior living communities continue to face challenges, and find new sources of strength. A Yardi client in Puerto Rico shares their story. As Category 4 Maria hurtled towards Puerto Rico, three Insignia Senior Living communities initiated their disaster plan and began communicating with residents and family members. By the time the storm made landfall on September 20, its unprecedented strength meant even the best-laid plans called for some improvisation and cooperation on behalf of residents and staff. “No amount of preparation could have helped us anticipate all the challenges that we have been facing,” says Insignia Senior Living CEO Milton L. Cruz. “We have had to make a lot of adjustments to our plans, always using our best judgment.” A Continuing Crisis Though Hurricane Maria’s reign of terror ended weeks ago, the residents of Puerto Rico are still dealing with the aftermath of the storm’s impact. Over 80 percent of the island is still without power, and according to FEMA, residents are currently coping with low medicine supplies and a daily shortfall of 1.8 million meals. For Cruz and the residents who depend on him, the continuing crisis in Puerto Rico – especially the lack of dependable power – poses life-threatening risks. “While Hurricane Maria made landfall weeks ago, we are still facing the aftermath today as strongly as we did the day after the storm,” he says. “This isn’t over, and it will take months, if not years, to rebuild the island.” “This was a truly catastrophic event, and we will need a lot of help and support from our fellow US citizens.” Staff Saves the Day Though the precautions and protocols established by Insignia’s Puerto Rico...