Single Connected Success

By on Jul 26, 2021 in Senior Living

To effectively serve their communities while navigating a growing portfolio, senior living organizations need support. For many, implementing integrated senior living management software is key.

Meet Anthology Senior Living, CA Venture’s senior living platform that develops, acquires and operates 34 senior housing communities across the United States. Their portfolio includes independent living, assisted living and memory care with uniquely designed communities that provide residents with meaningful hospitality and care.

Kim Smart
Kim Smart

As they grew and expanded their community footprint, Anthology needed the right software solution — a single connected system built for the unique needs of senior living providers. They welcomed the Yardi Senior Living Suite.

To dive deeper into the importance of utilizing a single connected solution, we sat down with Kim Smart, director of systems and support at Anthology. Smart discussed the organization’s journey to now operating 34 communities, explaining the role the Yardi Senior Living Suite has played in driving Anthology’s success. Here’s a highlight:

The Challenge: Navigating a Growing Portfolio

With a range of communities to serve and rapid expansions underway, Anthology Senior Living needed a solution that did it all. They searched for senior living software that combined resident care, marketing, sales, finance and more on a single platform. To fulfill the needs of their many communities, Anthology chose a single connected solution they knew they could trust — The Yardi Senior Living Suite.

The Solution: Yardi Senior Living Suite

The Yardi Senior Living Suite is powered by a secure cloud-hosted database and unites property management, finance, marketing, resident care and more on a single connected solution.

The Story: Single Connected Success, Efficiencies Gained & Unparalleled Support

With extensive experience in systems analysis, Director of Systems and Support Kim Smart knew the value of interconnected tools. Whether it be at the community or corporate level, Smart uses the Yardi Senior Living Suite to drive success.

By utilizing tools like RENTCafé Senior Living, a secure online portal, Anthology helps residents and families stay connected. This became especially crucial during the pandemic. “We were releasing it amidst COVID-19. As we were getting more folks on it, and the more that things shut down, families needed a way to make payments if they couldn’t come to the community,” explained Smart.

Providing outstanding customer service is another focus for Anthology. By implementing Yardi’s flexible call automation and call tracking, facilitating excellent communication became seamless.

For Anthology’s sales team, RENTCafé Senior CRM has transformed operations for the better. The mobile-friendly sales and marketing platform helps the team capture important data, automate workflows, organize tasks and align priorities.

With an unwavering commitment to their residents, providing quality care remains one of Anthology’s main priorities. Smart described how Yardi EHR has been a key factor in this — giving care staff the tools needed to focus on residents. Not to mention, the electronic health record system allows teams to create a platform catered to their needs.

When utilizing a range of tools, having exceptional support from a software provider is essential. That’s exactly how Smart describes Yardi’s dedication to Anthology. From answering implementation questions to welcoming feedback — the Yardi team is there every step of the way.

The Yardi Senior Living Suite helps Anthology serve their communities by streamlining operations, keeping families connected, enhancing care and more. Read the full Anthology success story.