Multifamily

Simpler leasing, happier residents with refreshed RentCafe portals

From application to residency, today’s renters expect a completely digital leasing experience from the convenience of their smart phone.

04 / 01 / 26

Powered by agentic AI: How decades of expertise shaped Chat IQ

Our multifamily marketing experts work with customer support teams. Their expertise directly informs our product and AI development, shaping increasingly human-like workflows that power Chat IQ.

05 / 19 / 26

Artificial intelligence

How cash flow data opens doors for more renters

Discover how cash flow underwriting gives property managers clearer financial insights, reduces risk and opens doors for millions of qualified renters who lack traditional credit history.

04 / 08 / 26

ScreeningWorks Pro

Proactive AI leasing agents: Current reality vs. new possibilities

The most forward-thinking property management teams aren’t asking whether to adopt AI. They’re asking which one and how quickly.

05 / 07 / 26

Chat IQ reaches 1 million units milestone

1 Million Units of Chat IQ

Chat IQ is helping one million units with seamless communication! To celebrate this milestone, we spoke with Chat IQ’s biggest fans: Top property managers in the industry. Discover why the industry loves this powerful bot and how it all creates a domino effect when it comes to driving efficiency in their organization. Backing it up […]

08 / 02 / 24

Chat IQ

New, comprehensive data like the 2023/2024 Canadian Multi-Residential Marketing & Leasing Snap Shot Report, conducted by simplydbs, is an invaluable resource.

Canadian rental market analysis

The Canadian multifamily rental market is undergoing a revolution. To make informed decisions, staying updated on the latest trends and preferences is crucial. Unfortunately, most of our current industry data is outdated and limited, which can hinder effective planning and management for housing providers. This is why new, comprehensive data like the 2023/2024 Canadian Multi-Residential […]

07 / 18 / 24

Global

Commercial

Led by Paul Yount, industry principal at Yardi, the discussion featured Anne Baum, director of marketing at Towne Properties; Diana Norbury, SVP of multifamily operations at Pillar Properties; and Tyler Lucas, director of marketing technology at Gates Hudson.

Back to the Future at NAA

It was a film buff’s paradise last week at the National Apartment’s Association biggest tradeshow, Apartmentalize. In addition to the Yardi Theater showings, eventgoers had the opportunity to attend a session titled “Leasing: Back to the Future with AI & Human Touch.” Led by Paul Yount, industry principal at Yardi, the discussion featured Anne Baum, […]

07 / 01 / 24

The Ultimate CRM for Multifamily

What should your CRM system do for you? At Yardi, we should believe it should do, well, everything. That’s why we’ve built one powerful solution that helps you seamlessly do it all — from managing leads to collecting rent payments — without breaking the bank or disrupting your workflow. No matter your portfolio size, here […]

04 / 10 / 24

Building Managers Respond

Opening windows in winter to vent excess heat is a widespread practice in New York City, where residents may experience indoor temperatures over 80°F in buildings with outdated heating systems. Often, certain units are consistently overheated and others underheated, perturbing residents on both extremes. This complaint is most common in properties built before 1940, many […]

04 / 02 / 24

Prevent Fraud + Bad Debt

The multifamily industry has long since been a lucrative target for fraudsters, and recent years have only made it worse. While online leasing has streamlined the leasing journey for many applicants, it has also opened the door for bad actors to manipulate the system, resulting in unpaid rent and bad debt for multifamily owners. The […]

02 / 20 / 24

Modernize the Customer Journey

In the dynamic world of multifamily real estate, implementing the latest technology is not just an option, it’s a necessity. Modernizing your leasing strategy is more important than ever as renters increasingly demand instant, automated and personalized experiences. But above all, they value experiences that put them in control of their journey. We’ve identified five […]

02 / 02 / 24

OPTECH 2023

From Nov. 1-3, NMHC OPTECH brought together the brightest minds and the latest innovations in the multifamily industry. Las Vegas was the hub of important conversations surrounding the present and future of real estate technology. Here’s a quick recap of the event, including more information about the new AI-driven, human-centered solutions we recently announced. Meet […]

11 / 14 / 23

News

NMHC OPTECH

Yardi is showcasing new solutions at the 2023 NMHC OPTECH Conference & Expo, including the latest generation of Yardi Voyager, an artificial intelligence (AI) platform and a Microsoft® Power BI connector. The event is set to take place Nov. 1-3 in Las Vegas, Nevada, and is a yearly gathering for leading figures in multifamily operations. Yardi is proud […]

10 / 28 / 23

Never Miss a Lead

Yardi is now offering to handle all incoming leads when a client bundles RentCafe Chat IQ with RentCafe CRM IQ. Chat IQ is an artificial intelligence-driven chatbot capable of answering questions instantly through chat, text, email and phone call. With this offer, Chat IQ will automatically connect customers to a dedicated Yardi specialist for assistance if […]

10 / 26 / 23

Using Tech Against Fraud

How protected are you against residential applicant fraud? Could you be more secure with the right tech in place? Yardi Vice President Michael Tuer recently discussed fraud challenges and strategies with LUMA Residential President Ian Mattingly and Wood Partners Property Applications Administrator David Searles. From false pay stubs to fake IDs, fraud can cost businesses […]

10 / 20 / 23

Multifamily Leaders Talk Trends

At the 2023 Yardi Advanced Solutions Conference, Director of Sales Nima Farkhak led a panel with leading multifamily figures about trends impacting the industry — and the tech they’re using to get ahead. The conversation revolved around automation, fraud prevention and training. Particularly, how can multifamily organizations receive more employee buy-in when implementing new technology, […]

09 / 28 / 23

Aspire

Revolutionize Learning

Are you ready to revolutionize your company’s training and onboarding processes? Say goodbye to traditional learning plans and welcome the era of multifunctional, cutting-edge assignments that will take your employees’ learning experience to new heights. According to Sapling HR, the average new hire is expected to complete 54 activities during their onboarding process. These activities […]

09 / 20 / 23

Aspire

2023 Fall Multifamily Events

Planning to attend multifamily events this fall and winter? Chances are we’ll be there! This is a great opportunity to strengthen your industry connections and see how a connected system benefits every stage of your workflow. Explore this list to see how you can connect with us at every event. September: Multifamily Executive Conference Mark […]

08 / 28 / 23

Aspire

Automate Routines, Humanize Exceptions

At 2023 Apartmentalize powered by NAA, Yardi Vice President Richard Malpica led a panel with multifamily executives about how staffing challenges are driving the need for automation and centralization. Meet Berkshire Residential Investments Vice President of Marketing Justin Wald, Fogelman Properties Vice President of Shared Services Kim Young, ROSS Companies Vice President of Marketing Taylor […]

07 / 28 / 23