Chat IQ

Chat IQ is a multi-agent AI leasing assistant that responds instantly across chat, text, email, and voice. Connected to your real-time property data, it delivers accurate, personalized answers. So prospects get what they need the moment they ask.

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Chat IQ logo and headline reading "A chatbot is no longer enough: what an AI-first leasing agent does," alongside a conversation showing a prospect asking for a pet-friendly 2-bedroom apartment with parking under $2,000, and Chat IQ responding with matched listings and follow-up questions

AI-first leasing: From scripted replies to real conversations

Chatbots were the start. Leasing intelligence is the next operational leap, combining autonomy and conversion to move leasing from a reactive function to a proactive one.

A person in a suit holds a tablet next to a large smartphone displaying the Chat IQ interface with active message bubbles

Powered by agentic AI: How decades of expertise shaped Chat IQ

Our multifamily marketing experts work with customer support teams. Their expertise directly informs our product and AI development, shaping increasingly human-like workflows that power Chat IQ.

Text box next to image title: Meet Chat IQ, the AI that thinks before it responds

Chat IQ: A virtual leasing assistant that thinks before it responds

Scripted tools have helped in the past, but new AI models like Chat IQ are exposing the limits of scripted automation.

Woman looking at her phone next to a laptop

AI comes to affordable housing

Yardi Chat IQ gives prospective residents instant answers about eligibility and move-in steps, and keeps working for them long after they move in.

What agents wish their AI assistants could do

Proactive AI leasing agents: Current reality vs. new possibilities

The most forward-thinking property management teams aren’t asking whether to adopt AI. They’re asking which one and how quickly.

New AI feaures in Chat IQ

Chat IQ: New AI for resident payments, renewals & voice

RentCafe Chat IQ adds late payment help, renewal reminders and a smarter voice experience to enhance efficiency and resident satisfaction.

10 / 15 / 25

Chat IQ reaches 1 million units milestone

1 Million Units of Chat IQ

Chat IQ is helping one million units with seamless communication! To celebrate this milestone, we spoke with Chat IQ’s biggest fans: Top property managers in the industry. Discover why the industry loves this powerful bot and how it all creates a domino effect when it comes to driving efficiency in their organization. Backing it up […]

08 / 02 / 24