Did you know that by 2050, the total number of adults ages 65 and older is projected to rise to 85.7 million, roughly 20% of the U.S. population? Delivered by America’s Health Rankings, this data reveals the growth of the aging population (taking into account that we’re at 54 million seniors in the U.S. today). So how does this relate to senior living operators? Simply put, as the aging population continues to grow, the number of seniors residing in communities will likely increase. This affects more things than one, including energy consumption in these communities. More residents, expanding properties and increased services equals more energy use. And without technology built to monitor that consumption and identify areas for improvement, senior living operators face heightened costs. Fortunately, leading solutions like the Yardi Energy Suite equip you to reduce costs and enhance efficiency all while meeting state, county and local benchmarking regulations. We’re excited to show you around this single connected solution below, but you can view our Yardi Energy guide for even more insights. The rise in energy consumption As we’ve covered, with more seniors living in communities, energy consumption will naturally increase. But monitoring consumption — and strategizing ways to save energy and reduce costs — isn’t easy. That is, without technology to lend a hand. In fact, the average building wastes roughly one-third of the energy it consumes, according to the United States Environmental Protection Agency. This could be a result of not having the right solution in place to track consumption and identify savings opportunities. How to save Energy matters in senior living. With the right technology solution, you can save big time and boost efficiency all while meeting state, county and local benchmarking regulations (there are over 40 jurisdictions with mandatory...
Start Your Digital Transformation
Senior Living White Paper
Ever heard the term digital transformation? According to a recent white paper by LeadingAge, the concept is critical for senior living operators to understand — as it offers a way to reimagine how they run their communities. There’s a lot covered in the resource, so we put together a quick summary below! Read on to learn what digital transformation means, why it matters in senior living and how you can maximize your potential with this information in mind. Digital transformation defined First things first, what is digital transformation? LeadingAge defines the term as follows: Digital transformation is the process and journey of using digital technologies to create new — or modify existing — organizational processes, culture and resident/staff experiences to meet changing business and market requirements. While technology platforms are a key element, digital transformation is more than installing a single solution. It begins and ends with how you think about, and engage with, residents and staff. In relation to senior living, LeadingAge says that digital transformation is critical to the future sustainability of operators. Why is digital transformation critical? LeadingAge explains that various factors make digital transformation critical for today’s senior living organizations. One key factor is the industry-wide staffing shortage, which is driving the need to abandon manual processes and opt for digital workflows to ease staff burden. Looking at the big picture, shifting to a digital system helps operators boost productivity, reduce costs, improve resident and staff experiences and so much more. Especially when digital workflows unite on a single platform, like the Yardi Senior Living Suite. How can senior living operators navigate a digital transformation? The white paper — Digital Transformation in Aging Services — outlines how senior living organizations can transition to digital workflows with three key elements in mind. These elements (the three Ps) include people, process and platforms. Starting with people, LeadingAge states that a successful digital transformation is largely dependent on your existing personnel and stakeholders. You need to assess their digital skills and understanding, provide clarity on what role they’ll play in adopting new technology and decide what training is needed. Outside of internal people like staff, the white paper reveals that external people — such as family members and volunteers — also play an important role in digital transformation. Next up is process, more specifically identifying, analyzing and improving existing processes. The white paper shares how taking a closer look at processes helps operators eliminate weak points in their current operations, as well as: Improve productivity, efficiency, utilization and quality Reduce operational budget by effectively using assets and resources Eliminate waste and duplication of tasks Reduce friction in business processes Improve the staff and resident experience Reduce process completion time LeadingAge also shares a few questions operators can ask themselves when looking at processes, such as: How can we employ digital technology to standardize and automate processes that are repetitive and redundant? How can digital technology help us organize data to provide faster, more accurate and more predictive views on our business? How do we leverage digital technology to generate and act on meaningful customer insights that can help improve our services? The last element introduced is platforms, otherwise referred to as technology. Simply put, the platform/technology element provides the actual tools that operators need to go digital. Yardi senior living solutions When it comes to the third element outlined by LeadingAge, the technology itself, it’s important to find a solution that’s built for the unique needs of senior living. Also, one that offers tools that integrate with one another to ensure you maximize efficiency at the highest level. The Yardi Senior Living Suite does it all, combining everything you need on a cloud-based, centralized platform. It’s built for operators of all types and sizes and includes tools for financials, marketing, care and more. Explore the Yardi Senior Living Suite. Read the white paper If you’re ready...
Watch On-Demand Webinars
Yardi Senior Living
We all learn best in different ways, whether it’s by reading a post like this one, exploring visual resources like an infographic or watching a short video. It’s why our senior living team seeks to bring a variety of resources to the table (including all of the above) when demonstrating functionality in the Yardi Senior Living Suite. As such, we’re excited to share our senior living webinars today, which offer the opportunity to explore our solutions via on-demand videos. They’re quick, informative and packed with what operators need to know. And since they’re on-demand, you can watch at your convenience! Simply fill out the short registration form and voila, you’re set to view the webinar when your schedule allows. Ready to start watching? See below to find the Senior Living Suite webinars we’ve worked to bring you: Yardi Voyager Senior Housing Create a foundation for success with an online, mobile-friendly platform for property management and finance. Designed for providers of all types and sizes, Yardi Voyager Senior Housing is a complete accounting system that integrates with solutions for every aspect of senior living. Join our senior living webinar to learn how Voyager helps you: Simplify accounting with a full general ledger system Improve transparency through centralized record keeping Enhance staff productivity with automated tasks and workflows Scale your operations by adding solutions for marketing, care and more Register for the Voyager Senior Housing webinar. Yardi Senior IQ Operational and financial data alone doesn’t cut costs, increase revenue, balance risk or optimize resident care. Actionable insight does, and that’s where Yardi Senior IQ comes in. Join this senior living webinar to learn how our dynamic business intelligence solution drives smarter, faster decisions for single communities or an entire portfolio. We’ll show you how Yardi Senior IQ: Uncovers new insights from internal benchmarks and industry comparisons Satisfies investors, board members and senior leadership with real-time data Helps staff focus on resident care by eliminating spreadsheets, siloed databases and other inefficient operations Empowers teams with role-based, customizable dashboards that display metrics that matter to them Register for the Yardi Senior IQ webinar. Yardi EHR Drive superior resident care with efficient record keeping and medication management. Yardi EHR offers the convenience of mobile, electronic assessments, care planning, incident tracking and more. Watch our senior living webinar to learn how Yardi EHR helps: Simplify charting to increase time for resident care Capture all care costs from assessments Cut medication administration costs and processing times Comply with government reporting regulations Register for the Yardi EHR webinar. Yardi eMAR How can senior living providers and pharmacies work together efficiently? With an effective electronic medication management solution! Yardi eMAR streamlines caregiver tasks by consolidating medication management, health records and finance in one single database. Register for this senior living webinar to see how Yardi eMAR enables you to: Pass medications securely across your communities Build stronger bonds and increase resident satisfaction Reduce paper documentation and cut associated processing time Eliminate risks by digitizing the medication management process Register for the Yardi eMAR webinar. RentCafe Senior Living Set your communities apart by offering residents and their families the ability to stay connected. RentCafe Senior Living is an online portal for managing payments, reviewing health and wellness records, communicating with caregivers and submitting service requests whenever, wherever. Join our senior living webinar to learn how RentCafe Senior Living works to: Increase cash flow with online payment options Enable fast and easy maintenance requests Drive resident engagement through community calendars Collect confidential feedback from residents and families Register for the RentCafe Senior Living webinar. RentCafe Senior CRM Nurture leads and maximize occupancy with a powerful customer relationship management solution for senior living. RentCafe Senior CRM offers instant visibility into sales and marketing activities, with prospect information flowing from sales counselors to caregivers to finance and billing staff. Watch this senior living webinar to discover how RentCafe Senior CRM allows you...
Your Business Intelligence Guide
Featuring Senior IQ
You’ve likely heard the term business intelligence (BI) before, but have you explored the capabilities of BI tools for senior living? Our newest ebook guides you through it, offering concrete ways senior living operators can use BI tools to their advantage. We cover the top benefits of BI software and features to look for when selecting a solution, then share how Yardi Senior IQ stands out from the crowd. Be sure to download a free copy of the ebook for all the insights! Why should you use business intelligence? Given the tech-driven world we’re in today, it’s no surprise that 80% of organizations are using BI software, according to a 2022 Gartner survey. But beyond simply being in a technology era, leaders are choosing to implement BI solutions based on the ability to unlock critical data — all at the click of a button. That real-time data enables smarter, faster decision-making. As outlined in the ebook, business intelligence helps senior living operators (and other leaders alike) enable data visualization, streamline decisions and educate staff at all levels. That includes managers across marketing, operations and care, not just C-suite executives. You can read the ebook for more details on what BI tools have to offer. The big takeaway is that business intelligence opens doors that manual data processes can’t — helping operators drive growth in their communities. Selecting the solution for you How does one sort through different business intelligence solutions? It’s important to find a transparent vendor who shares exactly what their solution does to help operators succeed. You should be looking for ease of use, customization options and a wide range of capabilities when vetting BI solutions. Check out the ebook for a list of what to look for beyond those must-haves. Say hello to Yardi Senior IQ We can’t go through the benefits of business intelligence without a solution to demonstrate. With that, say hello to Senior IQ! Senior IQ is a cloud-based, integrated business intelligence solution hosted in the Yardi Senior Living Suite. As a BI solution built for the unique needs of senior living, Senior IQ offers real-time data that’s relevant to you. There’s a range of things that make Senior IQ a differentiator, but to name a few, Senior IQ offers: Attractive, customizable dashboards 640+ pre-configured KPIs Internal benchmarks and NIC industry comparison data Portfolio-wide insights plus drill down capabilities HIPAA and SOX compliant workflows Head over to the ebook for the full list, as well as an inside look at dashboards and KPIs being created in Senior IQ today. See what Yardi clients are saying “Yardi Senior IQ is fantastic because it establishes orderly workflows and creates new reports from existing ones, complete with custom dashboards,” shares Michael Bowles, project coordinator at Dial Senior Living. “Investors can get very specific information on demand without having to wait for us to send it.” You’ll find a few more testimonials like this one in the ebook. Getting started with Senior IQ Curious about the implementation process with Senior IQ? Let’s just say you’re not building charts from the ground up. Data is automatically pulled from tools in the Yardi Senior Living Suite — from financials to marketing to care — and populated in Senior IQ. Implementing Senior IQ can be achieved in just two weeks, much less than the median implementation timeline for BI software (approximately four months, according to BI-Survey). Read the ebook While snapshots like this are great, we encourage you to read the ebook for a closer look at business intelligence tools! If you have any questions about Senior IQ, visit page 14 of the ebook to book a personalized demo with team...
Care Stream App
New Enhancements!
We’re pleased to share a new round of updates in the Yardi EHR Care Stream App, our on-the-go platform for senior care staff. We’re continuously striving to improve our solutions in the Yardi Senior Living Suite, including the accompanying apps, and hope our clients enjoy the latest functionality Care Stream has to offer. See below for a snapshot of what the update entails: About Care Stream As a brief overview, the Yardi EHR Care Stream app allows nurses and other senior care staff to access resident health records, perform order resolutions, execute point-of-care charting and more from a single, mobile platform. Care Stream is accessible on both smartphones and tablets, allowing more staff members to utilize the app depending what devices their community has available. Taking a step back, Yardi EHR is our full-service electronic health record solution for senior living. Learn more about Yardi EHR. New features and enhancements Focusing on what’s new and improved in Care Stream, the app now includes the following functionality: You can now view, add and edit daily log entries and progress notes in the app. In resident view, tap the new daily log or progress notes button below the resident header to add a new entry or to view previous entries The add observation button (for initiating one-step assessments) has been replaced by an observation button located between the new daily log and progress notes buttons You can now view and record vital signs in the app. In resident view, tap the new vitals button below the resident header to record a new vital or view a filterable list of previously recorded vitals Download the app As always, these updates were developed with client feedback in mind, and to help senior care staff succeed. We hope you...
Happy New Year!
Senior Living Stories
To ring in the new year among our senior living team, we’re doing one of our favorite posts — one that features our senior living clients! That is, we’re highlighting clients’ positive stories and celebrations from the 2022 holiday season. We hope these bits of magical, holiday wonder help you start the new year off with a smile. Holiday momentum in senior living At various Maplewood Senior Living communities, the holiday season was filled with creative activities for residents. We’re talking classics like wreath-making and Christmas tree decorating, all the way to an educational class on official White House ornaments. Maplewood also shared one community’s participation in a local holiday toy drive in which residents, families and staff donated to gift to children in need. You can find cheerful photos from each holiday event on Maplewood’s LinkedIn page. Benchmark Senior Living partook in quite a few holiday activities, too. You can see for yourself in this carousel of photos on Benchmark’s social media, which features things like community decorating and residents singing around the piano. Our personal favorite might be this compilation of holiday cookie recipes Benchmark shared, featuring their residents’ top picks. We may have to save these for baking year-round! Residents at a Watercrest Senior Living community enjoyed a holiday feast with loved ones this Christmas season, before heading for horse-drawn carriage rides. Did we mention hot cocoa and freshly-baked cookies were involved? There may not be any horses spotted in their social media collage, but you’ll see another surprise visitor (think red suit, white beard) enjoying the evening with residents. The community even did a second round of this event, pictured on LinkedIn as well. Tapping into the magic of Christmas Eve, check out this video shared by Brightview Senior Living,...
New SL Ebook!
Superior Success With CRM
Curious how the right technology can help you optimize staff efficiency, maximize occupancy and boost revenue? In our new ebook, in partnership with McKnight’s Senior Living, you’ll discover how CRM tools thoughtfully designed for senior living drive success. Read the highlight below then read the ebook for all the insights, including a closer look at RentCafe Senior CRM (our single connected solution). How to choose the right CRM technology Given the life-changing nature of moving into a senior living community, it’s important for sales counselors to connect with prospective residents in a thoughtful, strategic manner. And in today’s day and age, CRM technology is available to aid that process throughout the prospect to resident journey. The right CRM helps sales staff track and nurture leads, build positive relationships and so much more, but not all solutions are built the same. For providers, a CRM solution needs to be designed for the unique needs of senior living in order to maximize success. That’s a key focus of the ebook, which shares the benefits of senior living CRM tools and offers guidance on selecting the solution for you. “A good CRM should do the work for you and allow you to focus on what’s most important: building relationships,” says ebook interviewee Candace Seidle, senior living team leader at Yardi. Discovering RentCafe Senior CRM In an effort to illustrate how the right CRM solution builds success, the ebook spotlights our single connected solution, RentCafe Senior CRM. This all-in-one platform is part of the Yardi Senior Living Suite for senior living providers. Not only does RentCafe Senior CRM help you nurture leads from first contact to move-in, it’s also configurable, mobile-friendly and fully integrated with key elements of your business. The ebook covers top benefits and reasons...
Success With Yardi
Senior Living Case Study
When exploring a software solution, you may wish to see testimonials from that vendor’s clients — those who can speak to benefits and results based on their own experience. At Yardi, we strive to capture these testimonials in various ways. Meeting with our clients to chat through their journey — and see how our solutions are helping them succeed — is our favorite thing. And a recent interview with one of our fantastic senior living clients is no exception. We’re pleased to share pieces from our conversation with Kim Smart, director of systems and support at Anthology Senior Living, in our brand-new case study. The case study covers Anthology’s success with the Yardi Senior Living Suite, featuring Smart’s firsthand experience implementing, customizing and using new tools (plus so much more). We encourage you to read the case study in full, but for now, enjoy the highlight below: Meet Anthology Senior Living Anthology Senior Living, CA Venture’s senior living platform, works to provide their residents with the best hospitality and care. The company develops, acquires and operates senior housing communities across the United States with options for independent living, assisted living and memory care. Anthology has a total of 37 communities in their portfolio, with growth on the horizon. The challenge with antiquated processes Prior to welcoming the Yardi Senior Living Suite, Anthology relied on manual processes. Not only were the processes time consuming, they also increased the risk of errors and led to miscommunication among teams. With a range of communities to serve and rapid expansions underway, the company needed software built to streamline workflows, save time and reduce errors across the board. They searched for a solution that covered every need — software that combined resident care, sales, finance, business intelligence and...
Fundraising With Care
Yardi Senior Living Clients
It’s never a bad time to spotlight positivity in the world, whether it be a kind gesture, a fundraising mission or even a community gathering. We always seek to share these moments from our senior living clients, and we have a roundup of recent stories that are positively inspiring. To our Yardi senior clients mentioned below and all others, thank you for making the world a better place! Pacifica & Brightview raise funds for Alzheimer’s Each year, Pacifica Senior Living partners with the Alzheimer’s Association to host fundraisers, charity events and educational seminars to raise awareness about memory loss conditions. Pacifica communities — including both staff members and residents — participate in these activities. In addition to spreading awareness through their 2022 events, Pacifica raised $67,435 in support of the Alzheimer’s Association. Pacifica also ranked among the top 30 national teams supporting the Alzheimer’s Association, and earned the team longevity award for supporting them for over five years. Pacifica shared the delightful news on their company blog, giving a special shout out to Pacifica Senior Living Paradise Valley for being the top fundraising community. A warm congrats to Pacifica for their efforts. For Brightview Senior Living, another dedicated Yardi client, supporting the mission of the Alzheimer’s Association is second nature. During October and November of this year, Brightview partnered with the association to partake in the walk to end Alzheimer’s, raising funds along the way. “Together, we’ve already raised over $135,000 to #EndAlz…and the year isn’t over yet,” shared Brightview on LinkedIn. $135,000 in raised funds and a dedication to raising awareness? That’s inspiring to say the least. Well done, Brightview! Watercrest hosts annual festival of trees fundraiser Holiday spirit is in full swing for Watercrest Senior Living, especially at their Winter Park community. They kicked off December with their annual festival of trees celebration, a fundraiser that supports the Advent Health Neuroscience Institute Parkinson’s and Movement Disorder Outreach. The festival includes a silent auction in which attendees bid on trees and other holiday items. It’s a lovely gathering that combines festive themes with an important mission, so kudos to all at Watercrest! Maplewood shares giving Tuesday mission In honor of giving Tuesday, taking place the week after Thanksgiving, Maplewood Senior Living shared their drive to give back. Inspired by their very own Maplewood Senior Living HEART Foundation, they encouraged all to consider the act of giving. “Our mission is to give support and financial help to Maplewood associates and their families who find themselves facing challenging times of unexpected, life-altering circumstance,” noted Maplewood on LinkedIn. This generous fundraising mission calls for recognition! Fantastic work by those at Maplewood. Nevada HAND celebrates employee giving campaign At Nevada HAND, giving back to their communities is of the utmost importance. That’s why they created their employee giving campaign and this year, the organization raised nearly $2,000 to make the campaign flourish. The initiative celebrates Nevada HAND’s incredible staff and the funds help provide life-enriching resources for residents. “We are so grateful for the hardworking, generous employees who make up our organization and truly believe in our mission,” shared Nevada HAND on LinkedIn. We love seeing our clients give back to their employees and residents — nicely done, Nevada HAND! Spreading positivity through the new year It’s great to see our senior living clients channel positivity and passion in creative ways, often partaking in fundraising efforts that change the world. Once again, a well-deserved congratulations to all for their inspiring efforts! We look forward to sharing more stories like these as we enter the new year. What’s inspiring you...
Channeling Diversity
Senior Living Survey
Advancing diversity, equity, inclusion and belonging (DEIB) is a focus for many senior living operators. And thanks to a recent survey conducted by the Senior Living DEIB Coalition, we can see how operators’ efforts look today. The report reveals where the industry stands in terms of diversity — and shares how organizations can drive positive change moving forward. Be sure to read more on the Senior Living DEIB Survey for all the insights, but we put together a summary to highlight the main takeaways: Survey reveals diversity efforts in senior living Previewed back in March, the Senior Living DEIB Survey provides baseline data regarding diversity initiatives. The data acts as a starting point for establishing trends in the senior living space, which future surveys will build upon. While there’s still work to do in terms of operators improving diversity within their organizations, according to the report, the industry is starting from a place of strength. Summarized by McKnight’s Senior Living, the report reveals that: 95% of participants said they are taking steps to recruit potential employees from underrepresented groups 90% of responding organizations focus on gender, race/ethnicity and sexual orientation, whereas age and religion are less commonly used dimensions of diversity 73% of senior living professionals in participating organizations are women. Overall, 53% of employees are white, and 46% are people of color 56% of survey participants’ companies have a formal DEIB committee responsible for developing and implementing DEIB strategies or initiatives 27% of participants have a formal DEIB program, whereas 46% have implemented some initiatives or policies 17% of executives in participating companies are people of color, with 40% of women in executive roles This data was captured from 44 participating organizations across assisted living, memory care, independent living, skilled nursing...
Advance your sales & marketing
New senior living ebook
Did you know more than 54 million adults ages 65 and older live in the United States — roughly 16.5% of the total U.S. population? And by 2050, that number is projected to rise to an estimated 85.7 million — roughly 20% of the U.S. population? As the aging population continues to grow, more will be searching for adequate housing opportunities to fit their needs — from active adult to independent to assisted living, all the way to memory care. That means senior living operators will require effective methods to attract prospects, nurture leads and retain residents as demand grows and competition heightens. Customer relationship management (CRM) software is the answer of today and tomorrow, and we created a fresh ebook to illustrate that. We’re excited to share this one! Explore the highlight below then read the ebook in full (spoiler alert, you’ll discover how RentCafe Senior CRM stands out from the crowd). New ebook explores CRM software By capturing and centralizing the data you need, an integrated CRM system accelerates sales and ensures a seamless prospect-to-resident journey. More specifically, the right solution helps operators: Simplify leasing Nurture leads effectively Boost customer service Streamline assessments Ensure compliance The ebook details each of these, sharing exactly how CRM software works to help your communities reach new heights. You’ll also see what makes RentCafe Senior CRM (Yardi’s integrated CRM solution) a differentiator. Want a preview? RentCafe Senior CRM is: Single stack Mobile-friendly HIPAA and SOX compliant Continuously evolving Guided by client feedback Also — unlike other CRM systems — RentCafe Senior CRM doesn’t require you to pay per user. You can add as many users as you’d like, from sales staff to caregivers, for one fixed cost. Same goes for our secure online portal, RentCafe Senior Living. Read the ebook in full We hope you enjoy the ebook (CRM Software: The Future of Sales & Marketing). If you’re ready for more info on RentCafe Senior CRM, our team would love to be your guide! Visit page 10 of the ebook and select “book a personalized demo” to get...
RentCafe Senior CRM
Advance Sales + Marketing
Ready to advance your sales and marketing? Meet RentCafe Senior CRM, our mobile-friendly single connected solution. To paint the picture of how this solution helps senior living operators — and their sales teams — reach new heights, we put together a brand-new infographic. We hope you enjoy learning all about RentCafe Senior CRM and the benefits it brings: Did you know 65% of sales professionals use CRM, and 97% consider sales technology to be important or very important? And out of companies using mobile CRM, 65% achieved sales quota compared to 22% of those without mobile CRM? Everything you need on a single platform As the infographic shares, RentCafe Senior CRM allows you to: Configure and automate the sales process to guide your unique selling approach View real-time census data, occupancy status, unit rates and amenity offerings Eliminate duplicate data entry with a united leasing and move-in workflow Lead with confidence using a platform integrated with multiple elements of the Yardi Senior Living Suite Generate, complete and upload documents to RentCafe Senior Living, where residents and family members can sign electronically Reduce risks with a solution that is HIPAA and SOX compliant Access visual reporting with configurable, group-based dashboards and a wide selection of KPIs Drive efficiency with a convenient mobile app built for iOS and Android devices Enjoy the convenience of Yardi as your single support avenue Evolving functionality designed for senior living What makes RentCafe Senior CRM a differentiator? At a glance, this mobile-friendly system offers: Inbound and outbound calling, texting and emailing Duration and engagement tracking Triggered activity follow up Predictive analytics Automated prospect and referral correspondence Event management Third party API integrations Lead scoring Level up with RentCafe Senior CRM Curious what else RentCafe Senior CRM can do? Read the...
New Milestone!
Yardi Pharmacy Network
You may have read our past blog posts on the Yardi Pharmacy Network, our growing market of pharmacies connected with senior living providers using Yardi eMAR. Excitingly, that market has just reached a new milestone. We’re happy to announce that Yardi now has 500+ communities with a live pharmacy interface! It’s a wonderful accomplishment that our senior living team is proud to share. See below for more details. Exploring the Yardi Pharmacy Network In case you’re unfamiliar with the Yardi Pharmacy Network, we’ll go over some key points. In essence, this dynamic network facilitates communication between point-of-care staff and pharmacies, resulting in a higher standard of medication administration. Yardi eMAR integrates with a variety of pharmacy interfaces including QS/1, FrameworkLTC, Omnicare, Computer-Rx, Prodigy, PharMerica and Suite RX. View our full list of current partners. In joining the Yardi Pharmacy Network, pharmacies gain a competitive edge with access to senior living providers who have adopted Yardi’s platform. For providers, that results in simplified operations, reduced costs with order management, seamless electronic refill requests and automated medication reconciliation. Yardi Pharmacy Network reaches new milestone To better illustrate why we’re excited about the 500+ (501, to be exact) communities milestone, here’s a breakdown of the numbers in prior years: 2019: 100 communities2020: 200 communities2021: 396 communities2022: 501 communities Each integration has several moving parts, so this growth is a testament to our wonderful team, senior living clients and the partnered pharmacies. Learn more about the Yardi Pharmacy Network in our brochure. Get in touch Thanks for reading all about our new milestone — we look forward to updating you as our growth continues. If you have any questions on the Yardi Pharmacy Network, don’t hesitate to get in...
Mobile App Makeover
RentCafe Senior CRM
If you’ve been in our RentCafe Senior CRM mobile app lately, you likely noticed several exciting updates. Either way, we’re here to talk about what’s new — and improved — courtesy of our latest release! Each enhancement was powered by client feedback, which makes this release all the more fulfilling to share. Read the summary below to learn more about the updates, then download the RentCafe Senior CRM mobile app (if you haven’t already) to explore for yourself. Our mobile app makeover In a world where many of us use apps regularly, we know the importance of keeping things fresh and easy to navigate. That coupled with feedback from our amazing senior living clients drove the latest revamp of the RentCafe Senior CRM mobile app. At its core, this release completely freshened the app’s user interface. We’ve redesigned the dashboards, updated the prospect profile and more. This allows for easier navigation and task completion, which is critical for sales counselors with a busy schedule. Adding to the enhanced user interface, the refreshed mobile app now includes functionality with RentCafe Conversations, as well as the ability to see unit market rates. Here’s a list of all the primary functions within the app — easily accessible on the go. Users can: Add/review prospect records Monitor queue leads Activate/deactivate leads Create/complete activities Contact prospects via call, text or email (call/text requires RentCafe Conversations license) Add/review referrals Review units by status and market rates Review calendar Ready to see the app in action? Download the RentCafe Senior CRM mobile app on Google Play or the App Store. All about RentCafe Senior CRM RentCafe Senior CRM offers intuitive sales and marketing tools designed for senior living. Ready to strengthen lead management, enhance communication and ultimately maximize occupancy? This may...
Seniors’ Tech Tuesdays
Program By Pacifica
We always keep an eye out for unique initiatives driven by our senior living clients. Lucky for us, those are never in short supply! Today we’re featuring an inspiring program created by Pacifica Senior Living, Tech Tuesdays, which aims to help residents navigate technology (and find enjoyment through it, too). Pacifica shared an entire blog post with all the details, but see below for a highlight: Pacifica’s Tech Tuesdays As Pacifica says, the world of technology is constantly growing. Seniors are exposed to more and more systems used to complete daily tasks, communicate with others and even find entertainment. That’s why Pacifica devotes Tuesdays to helping residents with any and all technology tasks, from operating video chats to social media platforms and telehealth visits. Another main driver for the program — Tech Tuesdays — is to help seniors learn the ins and outs of technology in an unintimidating environment. Residents are offered support with platforms like Zoom, Facetime and more. In addition to assisting seniors with tech-related needs, Pacifica also encourages residents to find the fun in technology. Wii bowling, virtual reality adventures, you name it — residents have varying entertainment options each week. So for Pacifica residents who may not feel tech savvy, this program offers an opportunity to learn something new, all while bonding with fellow residents and staff. How neat is that? Read more on Pacifica’s Tech Tuesdays. Learn about Pacifica Pacifica Senior Living builds their communities with residents’ lifestyles in mind. Offering personalized plans for each senior that comes through the door, Pacifica takes a customizable approach to care with options in independent living, assisted living and memory care. We’re proud to help Pacifica serve residents with our senior living solutions, including resident-facing platforms like RentCafe Senior Living. Learn more about how Yardi technology serves operators and their residents. Once again, shout out to Pacifica for their endearing program that helps residents live their best lives. Get more details on Pacifica’s Tech...
New features!
Yardi Senior Living Suite
Ready for new functionality in the Yardi Senior Living Suite? Our latest release (7.17) is available now — including updates to Voyager Senior Housing, RentCafe Senior CRM, Yardi EHR and eMAR. First things first, before we share a highlight of the new features, a warm thank you to our senior living clients! Your feedback powers each release, 7.17 included. See below for a brief overview of updates to each product, then watch the accompanying webinars to learn more. Voyager Senior Housing We’re excited to share what 7.17 offers in Voyager Senior Housing, including a redesigned rent roll, newly-available rentable items, trust fund accounting updates as well as general ETL and reporting enhancements. Additionally, Voyager Senior Housing now integrates with our dynamic maintenance solution, Maintenance IQ. Watch the Voyager Senior Housing webinar. RentCafe Senior CRM Access greater community performance insights with a new speed to lead report and reimagined listing analytics in RentCafe Senior CRM — all thanks to 7.17! Enhanced proposal concessions help you meet the greater needs of your business. Boost efficiency by adding custom forms to activity screens. Make the most of RentCafe Conversations by using features like bulk texting, email tracking and automated text follow-ups directly in RentCafe Senior CRM. Watch the RentCafe Senior CRM webinar. Yardi EHR and eMAR How is 7.17 improving our care solutions? Starting with Yardi EHR, you can now initiate and track digital signatures for any document or report with an enhanced digital signature workflow. Also benefit from a new immunizations screen, resident header updates like a customizable storyboard and multiple care stream enhancements. You can chart in care stream on non-resident tasks, such as common area cleaning and medcart restocks, meaning the system now accounts for all caregiver time to help administrators with scheduling. Lastly,...
Yardi Clients Recognized
Best of the Best Awards
Have you read about the Best of the Best Awards — an initiative spearheaded by Argentum? The awards recognize innovative new programs in senior living and you guessed it, the 2022 winners are in! We’re pleased to recognize Benchmark Senior Living and Senior Lifestyle (our wonderful Yardi senior living clients), for earning a place on the Best of the Best list. Read on to learn about their award-winning programs. About Argentum Best of the Best Awards Released in a recent edition of Argentum’s Senior Living Executive resource, the Best of the Best Awards recognize programs, products and services that are improving the future of senior living. More specifically, those that solve a particular challenge or advance excellence in the industry. A total of six senior living organizations were recognized by Argentum this year, including Benchmark Senior Living and Senior Lifestyle. Award winner: Benchmark Senior Living Need inspiration for your onboarding department? Look no further! Benchmark Senior Living earned a place on the Best of the Best list for their Virtual General Orientation program, a hybrid learning model in which in-person instruction supplements online sessions. The program is offered weekly for new hires across the company. According to Benchmark, a key benefit of the program is time savings. To accommodate new hires before, staff members often spent hours planning and delivering live programming, which took time away from other pressing initiatives. With the new-and-improved blend of virtual and in-person onboarding, Benchmark now saves over 500 hours of staff labor each week. The program also helps Benchmark ensure their onboarding content is consistent across time and location, and gives new hires the opportunity to engage with staff from other communities in a virtual setting. Read more about Benchmark’s Virtual General Orientation program. Award winner: Senior Lifestyle In an effort to enhance diversity efforts, Senior Lifestyle launched their Better Together initiative — the program that earned their place on the Argentum Best of the Best list. Better Together includes educational programs that showcase diverse individuals, holidays and cultures each month within Senior Lifestyle communities. And to create the themes for each month-long program, Senior Lifestyle brought together community leaders and residents for brainstorming sessions. This resulted in creative ideas like a monthly calendar equipped with resources, games and celebration ideas to accompany each theme. At its core, Better Together creates a space in which people of different backgrounds feel represented. What better way to improve the community experience for Senior Lifestyle staff and residents? Read more on Senior Lifestyle’s launch of Better Together. Read more From us here at Yardi, congrats to both Benchmark Senior Living and Senior Lifestyle! We love celebrating your innovation and dedication to making the industry a better place. Be sure to explore Argentum’s Senior Living Executive resource for more on the Best of the Best Awards. If you’d like more information on how Yardi supports our senior living clients, read our Senior Living Suite infographic to start....
Staffing Crisis Shifts...
Senior Living Surveys
Employee turnover and attracting caregiving staff (traditionally cited as the top challenges among senior living operators) are now being reported as the second and third biggest challenges senior living organizations are confronted with. That finding comes from the National Investment Center for Seniors Housing & Care (NIC) via their recent survey. Described as a “positive sign of relief” for senior living operators, the data suggests the industry is slowly turning the corner in regard to staffing challenges. The survey — Executive Survey Insights: Wave 44 — in addition to NIC’s latest survey (Wave 45), are packed with more discoveries on the state of senior living. Keep reading for a highlight: About NIC Executive Survey Insights What are NIC Executive Survey Insights? Introduced back in 2020, the initiative seeks to deliver real-time insights on the pandemic’s impact in senior living. By distributing surveys to operators across the U.S., NIC gauges what obstacles communities are facing and measures their pace of recovery. This Wave 44 survey includes responses from July 25 to August 21 of this year, drawn from owners and executives of 55 small, medium and large senior housing and skilled nursing operators across the nation. As for Wave 45, responses are from August 22 to September 18, pulled from 47 operators. Wave 44 & 45 findings While the Wave 44 report reveals several important findings, this stands out most: staffing challenges are no longer being cited as the number one concern for industry operators. Instead, the report shows rising operator expenses as the top challenge organizations are currently facing (according to 86% of survey respondents). So in regard to the staffing crisis, the Wave 44 data shows promise. And building off that positivity, three-quarters of respondents say they’re optimistic that more improvements are on...
Visit SMASH 2022
Let’s network!
If you’re planning to attend SMASH 2022, the Senior Care Marketing and Sales Summit, you’ll get the chance to network with innovative sales and marketing professionals in senior living. Taking place in Las Vegas, there’s no event quite like it in the industry. We’re proud to be a platinum sponsor of this one-of-a-kind event, scheduled for October 24-26 at the Green Valley Resort. If you’re set to attend, we can’t wait to meet you! Team Yardi will be in attendance and looks forward to connecting throughout the two and a half-day experience. About SMASH 2022 What makes SMASH 2022 different? Simply put, the SMASH conference is exclusive to sales and marketing executives in senior care. That allows for a value-packed few days where attendees receive takeaways applicable to their role. The agenda was crafted to meet the needs of sales and marketing experts, too, with over 40 tailored workshops, master classes, foundational sessions and boot camps in total. Explore the full SMASH 2022 schedule. With experts coming together from leading organizations across the continuum of senior care, SMASH 2022 is bound to be a great experience. Visit team Yardi We’re excited to partake in SMASH 2022 as a platinum sponsor, and we invite you to come chat with us anytime. Our senior living management software includes a dynamic sales and marketing solution, RentCafe Senior CRM, which we’ll show you in detail. In preview, this single connected solution helps providers nurture leads, save time and ultimately maximize occupancy. Wanting to learn more about Yardi solutions in advance? Reach out for a personalized demonstration. Either way, we look forward to seeing you at SMASH...
New Ebook!
Keeping Senior Living Connected
The senior living industry is continuously changing. Providers must adapt to unique challenges — pandemic included — to keep their communities moving forward. That includes finding new ways for residents, family members and staff to easily stay in touch from anywhere. Which methods are most effective? What has the power to keep your communities connected? The answer starts with technology.To delve deeper, we put together a fresh, comprehensive ebook here at Yardi. It details five ways technology connects senior living communities and explores why our secure online portal, RentCafe Senior Living, is a differentiator. The inspiration was to give providers a detailed yet concise look at how technology bridges gaps in communication, enhances resident satisfaction and more. Check out the sneak peek below then read the ebook in full. We hope you enjoy! The importance of technology Did you know four out of five adults age 50+ rely on technology to stay in touch with others, according to the AARP? And 44% of seniors view technology more positively as a way to stay connected than they did before the pandemic? It’s undeniable that technology has become an important — if not essential — tool for communication among older adults. That includes those residing in senior living communities and by extension, their families and the staff members they interact with. But when providers look to implement a tech solution for their communities, not just any solution will do. They need a platform that is easy to navigate, secure and integrated with other facets of their business — from financials to resident health records and more. That’s where leading solutions like RentCafe Senior Living come in. As Yardi’s secure online portal for senior living communities, RentCafe Senior Living enhances communication among residents, families and staff...
