Yardi Systems, Inc. and its affiliated entities (“Yardi”) is committed to protecting the privacy of individuals and achieving and maintaining the trust of our clients (“Yardi Clients” or “Clients”). Central to this mission is providing a robust security and privacy program that carefully considers data protection matters across the suite of products and services offered by Yardi (“Yardi Services” or “Services”), including data submitted by Yardi Clients and their customers to our Services (“Client Data”).
Web sites covered
Web sites not covered
Yardi is committed to promoting privacy principles and providing as much information to individuals as legally and contractually possible about the processing of their personal information. In that light, some Yardi Client-controlled websites that are created and maintained by Yardi Services may include privacy statements directly from Yardi to the users of such websites. Yardi is committed to adhering to such privacy statements. We provide these statements, or disclosures to identify Yardi as the data processor/technology platform, to disclose Yardi’s privacy practices with respect to such Client Data, and to inform the user to seek information about the privacy practices governing the website directly from the corresponding Yardi Client. To be clear, Yardi’s privacy statements on such Yardi Client controlled websites are applicable only to Yardi, and not the Yardi Client. In such privacy statements, Yardi discloses how Yardi uses and processes the information collected by and submitted to the website controlled by the Yardi Client. For the avoidance of any doubt, if you submitted personal information to a Yardi Client-controlled website created and maintained by Yardi Services (e.g. RENTCafé resident portals) and you wish to exercise any rights you may have to access, correct, amend or delete such Client Data, please inquire with the Yardi Client directly.
Some websites hosted on the Yardi.com domain may be created and managed by Yardi Clients. Most of these websites are not accessible via the public internet. Regardless, please know that this Privacy Statement is not applicable to those websites, which are instead governed by the privacy statement of the Yardi Client that creates and manages the website. In addition, Yardi.com and other Yardi-controlled Sites may contain links to other third party websites. The information practices or content of such other websites is governed by the privacy statements of such other websites. Yardi encourages you to review the privacy statements of such other websites to understand their information practices.
Information we collect
Personally Identifiable Information. Yardi collects personally identifiable information on this Site only if you provide it. This may include, but not be limited to: the process of registering to attend an event, applying for employment with Yardi or by contacting Yardi for some other reason through a web form. In these cases only, we will require you to provide information necessary to fulfill your request, such as your name and email address.
Generic User Information. As you navigate Yardi.com, Yardi may also collect generic user information through the use of commonly-used information-gathering tools, such as cookies and Web beacons. This information includes standard information from your Web browser (e.g. browser type and browser language), your Internet Protocol (“IP”) address, the URL of the page that referred you and the actions you take on Yardi.com (e.g. the web pages viewed and the links clicked).
How we use information we collect
Yardi uses the personal information you submit on Yardi.com solely to perform the services or activity being requested and to present this Site and its contents to you. This information will never be sold or rented. We may use third parties to perform services related to the service or activity requested, such as payment processing for any applicable fees associated with an event. These third parties have access to your information only to perform these tasks on our behalf.
Our legal basis for collecting and using the personal information described in this Privacy Statement will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
Public forums and customer testimonials
Yardi may provide bulletin boards, blogs or chat rooms on Yardi.com. Any personal information you choose to submit in such a forum may be read, collected or used by others who visit these forums, and may be used to send you unsolicited messages. Yardi is not responsible for the personal information you choose to submit in these forums.
Yardi may post a list of clients and testimonials on Yardi.com that contain information such as client names and titles. Yardi obtains the consent of each such person prior to posting any information on such a list or posting testimonials.
Information we share
As described above, Yardi may share your information with contracted service providers so that these service providers can provide services on our behalf. Yardi does not share, sell, rent or trade any such information with third parties for their promotional or marketing purposes.
Yardi may share your information with affiliates of Yardi for the purpose of any necessary collaboration. For example, Yardi may need to share your information with an affiliate for job application and employment purposes.
Yardi may share your information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Yardi’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Yardi about our Site users is among the assets transferred.
Yardi reserves the right to use or disclose information provided on Yardi.com if required by law or if Yardi reasonably believes that use or disclosure is necessary to protect Yardi’s rights and/or to comply with a judicial proceeding, court order or legal process.
International transfer of information
To facilitate Yardi’s global operations, Yardi may store, transfer and access the information you submit on Yardi.com around the world, including the United States, Canada and other countries in which Yardi has operations. This Privacy Statement shall apply even if Yardi transfers your information to other countries. By registering to attend an event, contacting us through our web form or providing information to us on this Site in some other context, you consent to the transfer of your information among these facilities, including those located outside your home country.
If you are located in the European Economic Area (“EEA”), we will comply with applicable legal requirements providing adequate protection for the transfer of personal data to recipients in countries outside of the EEA. In all such cases, we will only transfer your personal data if:
- The country to which the personal data will be transferred has been granted a European Commission adequacy decision;
- The recipient of the personal data is located in the U.S. and has certified to the EU-U.S. Privacy Shield Framework; or
- We have put in place appropriate safeguards in respect of the transfer, for example the EU Model Clauses.
You may request a copy of the safeguards that we have put in place in respect of transfers of personal data by contacting us as described in the How to Contact Us section below.
Yardi offers Site visitors who provide contact information a means to choose how Yardi uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Yardi’s marketing emails. Additionally, you may specify your communications preferences using our Privacy Feedback form. Yardi Clients cannot opt out of receiving transactional emails related to their account with Yardi or the Services.
Your California privacy rights
As already stated elsewhere in this Privacy Statement, and in accordance with California Civil Code Section § 1798.83, please know that Yardi does not disclose personal information collected on this Site to third parties for their direct marketing purposes. (California Civil Code Section § 1798.83 permits users of a website that are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes).
Children under the age of 16
This Site is not intended for children under 16 years of age. No one under age 16 may provide any information to, or on, this Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not provide any personal information to, or otherwise use, this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe this Site may have collected information from or about a child under 16, please contact our Legal Department at (800) 866-1124.
Rights of Individuals
Site users who wish to correct, update, change, or erase the information they submit on Yardi.com should be able to go back to the applicable registration page or web form to edit their user or organization record. For additional information or problems accessing your information from such page, call us at (800) 866-1124, or contact us using our Privacy Feedback form.
If you consider that we have processed your personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with the data protection supervisory authority in your country.
Yardi retains the information we receive on Yardi.com for the duration of your relationship with Yardi, plus a reasonable period thereafter as necessary to fulfil the purposes described above. Retention periods may be extended if we are required to preserve your personal data in connection with litigation, investigations and proceedings, or if a longer retention period is required or permitted by applicable law.
Yardi is committed to protecting the security of any personal information you provide to us. Yardi uses appropriate administrative, technical, and physical security measures to protect information you submit on this Site. In spite of these protections, Yardi cannot guarantee the security of any data submitted over the Internet.
Digital Millennium Copyright Act (“DMCA”) Notice
Pursuant to 17 U.S.C. Section 512, as amended by Title II of the Digital Millennium Copyright Act (the “Act”), Yardi reserves the right, but not the obligation, to terminate your right to use the Site if Yardi determines in its sole and absolute discretion, that you are involved in any activity that may be infringing, including alleged acts of infringement, regardless of whether the material or activity is ultimately determined to be infringing. Yardi accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials. In addition, pursuant to the Act, Yardi has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. You may contact the designated agent of Yardi to receive notification of claimed infringement at: Arnold.Brier@Yardi.com or via mail Attn: DMCA Agent – Legal Department, Yardi Systems, Inc., 430 S. Fairview Avenue, Santa Barbara CA 93117.
Yardi respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide the designated agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (ii) a description of the copyrighted work or other intellectual property that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Site; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Changes to this Privacy Statement
Yardi reserves the right to change this Privacy Statement from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check this Privacy Statement periodically for updates.
If you have any questions about this Privacy Statement, or you would like to exercise any of your rights, please let us know by contacting us using any of the methods below:
By phone at: +1 (800) 866-1124
By email at: privacy@Yardi.com
In writing at: Attention – Privacy Manager, 430 S. Fairview, Santa Barbara, CA 93117, USA
Last Updated: May 24, 2018