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Positive Outlook

NMHC Apartment Strategies Recap

Orlando—Overdevelopment? Affordability? Rising capitalization rates? An economic downturn? Falling stock market prices? Bring it on, the multifamily market can handle it this year. At least that seemed to be the consensus at the National Multifamily Housing Council’s annual meeting, held this week in Orlando. Panelists at the conference’s Apartment Strategies Outlook event were generally bullish […]

Marketing

Net Promoter Scores

Deliver Amazing Customer Service

Let’s start with an easy concept that can be hard to swallow: The customer’s perception is YOUR reality. You might think that your customer service and amenities are great, but it doesn’t really matter unless your residents think so too. If, on the other hand, they think your properties are not so great or even […]

News

Renting to Millennials

What You Know is Wrong

You know all of those reports on Millennials and their love for tiny, urban spaces in walkable communities? They might be wrong. It turns out that Millennials value space and authenticity more than we previously believed—and the two rarely go hand-in-hand. A recent study suggests that while Millennials do enjoy their apartments in urban environments, […]

News

Walmart Pay

In-Store Mobile Payments

The mobile payments war is far from over. In fact, it just got much more interesting since Walmart entered the scene—yes, mega retailer Walmart announced recently that it plans to offer mobile payments to its shoppers. Walmart Pay has launched as a feature in the retailer’s existing smartphone app. That will be compatible with all […]

News

2016: Yardi Training Events

YASC & Forums

As 2016 begins, the new year will bring new training opportunities for Yardi clients. Yardi is expanding its event offerings to provide more opportunities for clients to learn about our products, address technical challenges, network and socialize. Of course, the extremely popular Yardi Advanced Solutions Conference, known as YASC, will return for another year of […]

People

Doran Companies

Excellence in Student Housing

Doran Companies exploded onto the student-housing scene with an audacious plan to provide luxury housing to students attending the University of Minnesota. Breaking ground at the start of the real estate recession was a bold move that paid off. The company’s current property portfolio at one point included 5 major complexes with 900 units and […]

News

Breaking Records

Atlanta Offices 2016

It’s the perfect combination: a boost in local jobs, diminishing office supply, and rising rents. The three have positioned the Atlanta office market for a record-breaking year. With a conservative lens, JLL lists the Atlanta office space vacancy rating at 17.5 percent and average rents of $22.54 per square foot. Transwestern confidently states a 15.9 […]

Giving, People

Providing Nourishment

Foodbank Santa Barbara County

The Foodbank of Santa Barbara County does great work every day to assist thousands of locals in need of food, nutrition or health education. Did you know that 1 in 4 Santa Barbara County residents receives aid from a Foodbank program each year? Those assisted include a range of case types, from critical need situations […]

Technology

SmartHome Updates

CES 2016

Smart home technology becomes smarter every year. Alongside televisions, cameras, and a multitude of stunning gadgets, smarthome devices have become a significant part of the CES electronics trade show, held every year in Las Vegas. A wide array of sensors and connected appliances were on the show at the event. It appears that some of […]

News

Solar for Affordable

Free, Resilient Energy

The Clean Energy Group recently completed the report, Resilience for Free: How Solar + Storage Could Protect Multifamily Affordable Housing from Power Outages at Little or No Net Cost. The group’s research unveils just how easy and cost-effective it can be to furnish affordable housing with solar energy. The research and new technologies could be […]

Giving, People

Casa Serena

Ending Addiction, Rebuilding Lives

Success came with an unexpected side effect for Lisette Fraser. After ten years in the addiction treatment industry, the small clinic where she worked had blossomed into a conglomeration of outpatient and residential care facilities throughout California. Fraser loved that more people were receiving care, but the immense growth left her feeling detached from herself […]

People

Jeff Danley

Peak Capital Partners

Going into 2015, Jeff Danley did not expect that the multifamily investment firm he co-founded back in 2006 would keep buying properties at a fast clip. With 35 transactions closing this year for Yardi client Peak Capital Partners, however, he’s ready to admit that he was wrong. “Obviously we are pretty far into the cycle […]

People

Renters Insurance Required

A Best Practice at Legacy Partners

At Foster City, Calif. based Legacy Partners, renter’s insurance is a requirement at all multifamily properties. The company has a 15,000 unit portfolio, which includes both conventional and affordable housing product. “We have 100 percent of our residents insured. That way we can reserve our big time liability policy for the big stuff. The little […]

News

Beyond Pet Friendly

Amplified Animal Amenities

The American Pet Products Association estimates that approximately 60 percent of all Americans own at least one pet, with nearly 80 million dogs and 96 million cats as part of that lofty figure. “That’s a significant amount of prospective renters,” said Gina Bertagnolli Slater, regional property manager for Pinnacle, Las Vegas. “For our pet owners […]

Marketing

Concierge Service

3 Benefits for Multifamily

Concierge service isn’t just for five-star hotels anymore. An increasing number of property management companies are making their communities appeal to high-end renters by providing a range of expanded resident services. Offering premier resident services can make your communities feel like luxury resorts, helping with both retention and your online reputation. It doesn’t have to […]
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