residents
7 Ways to Earn Loyalty
Social distancing is a necessary yet challenging directive for apartment communities. We must build a sense of community and safety if we want to earn resident satisfaction and loyalty. But social distancing practices don’t exactly conjure warm, fuzzy feelings. We’ve got seven tips for maintaining resident satisfaction and earning loyalty even when keeping your distance. […]
03 / 21 / 20
Student Roommates
Many student housing providers offer conflict mitigation as a way to keep the peace between roommates. If you don’t, it’s a good idea to start. Roommate conflicts increase turnover and impact your bottom line. Below are three tips to share with your student residents. They promote clear communication between roommates. More importantly, they cut turnover […]
09 / 20 / 18
Building Community
The warm weather months are kind to leasing agents. Residents don’t need much incentive to come to the outdoor community parties. The colder months, however, can bring the fun of an active community to a grinding halt. How and where can onsite staff host resident events during the colder months? We’ve got four fun community […]
12 / 09 / 14
Resident Retention
Reducing turnover (and loss of revenue) requires multiple factors working together in harmony, such as a great location, beautiful homes and amenities, and a maintenance crew that is always on point. But perhaps most importantly, the relationship that renters build with the onsite staff can make or break a lease renewal. Fortunately for onsite staff, […]
10 / 30 / 14
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