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When operators compile data from multiple systems and still aren’t confident everyone is working from the same numbers, something has to change. That was the situation at Silvera for Seniors — a nonprofit senior living organization in Calgary, Alberta.
Bill Aggelakos, senior business analyst at Silvera for Seniors, shared how centralized dashboards in Yardi Senior IQ transformed the way his organization monitors and acts on performance data across 38 communities.
“We get one system of truth for operational data instead of having many takes on extracts that can lead to different numbers,” he said.
The challenge: Disjointed reporting & limited visibility
Before using Senior IQ, Silvera relied on several reporting tools across departments. Metrics and calculations were not always consistent, requiring teams to manually compile data in spreadsheets.
Leaders lacked a clear view of performance and trends across the portfolio. Before the team could begin any real discussion, time-consuming reports had to be prepared.
The solution: Silvera for Seniors adopts Senior IQ
Now Silvera accesses operational data through a centralized reporting platform. Custom Senior IQ dashboards provide real-time insight into performance across communities.
Leaders can quickly review trends and metrics. With automated reporting and consistent calculations, everyone works from the same trusted, up-to-date information when evaluating results and planning next steps.
The story: Centralizing data, visualizing performance, delivering faster insights
With Silvera’s operational data in one place, everyone who needs the data can access important metrics directly in the platform. Teams review consistent data across departments and communities through shared dashboards and reports. Leadership gains a clearer view of organizational performance and can quickly monitor results across the portfolio.
“Senior IQ allows us to move forward and replace manual, static reports with dynamic, automated, insightful information that gets to the right audiences at the right time,” Aggelakos said.
Custom dashboards present targeted metrics visually in charts and graphs, helping teams quickly understand trends and identify areas that need attention. Instead of reviewing static spreadsheets, leaders explore real-time dashboards that update automatically.
Instead of spending valuable time downloading reports and compiling spreadsheets from multiple systems, leaders log in to one platform to review results instantly. There’s more time to discuss insights and make decisions.
What’s next
How can your organization move to one system of truth for operational data? Read the full Silvera for Seniors success story. For other client stories about Senior IQ, see our Senior IQ blog page.
