Multifamily

Support every step of the renter journey with market-leading software that makes life easier for both your teams and your residents. Seamless experiences drive operational efficiency and deliver stronger returns across your portfolio.

Text box next to image title: Meet Chat IQ, the AI that thinks before it responds

Chat IQ: A virtual leasing assistant that thinks before it responds

Scripted tools have helped in the past, but new AI models like Chat IQ are exposing the limits of scripted automation.

05 / 14 / 26

Simpler leasing, happier residents with refreshed RentCafe portals

From application to residency, today’s renters expect a completely digital leasing experience from the convenience of their smart phone.

04 / 01 / 26

Powered by agentic AI: How decades of expertise shaped Chat IQ

Our multifamily marketing experts work with customer support teams. Their expertise directly informs our product and AI development, shaping increasingly human-like workflows that power Chat IQ.

How cash flow data opens doors for more renters

Discover how cash flow underwriting gives property managers clearer financial insights, reduces risk and opens doors for millions of qualified renters who lack traditional credit history.

04 / 08 / 26

Proactive AI leasing agents: Current reality vs. new possibilities

The most forward-thinking property management teams aren’t asking whether to adopt AI. They’re asking which one and how quickly.

05 / 07 / 26

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Yardi staff group shot at NAA Apartmentalize 2025

Highlights from Apartmentalize 2025

Yardi made a big impact at Apartmentalize 2025, showcasing AI innovations, multifamily insights and interactive booth experiences in Las Vegas.

06 / 19 / 25

Multifamily property, outdoors

Yardi Matrix report documents steady multifamily performance

A new Yardi Matrix report shows that the U.S. multifamily housing sector countered ongoing broad economic uncertainty with steady rent growth and supply absorption in May 2025.

06 / 09 / 25

Two commercial buildings along a skyline

Yardi Matrix supply forecast: Q2 2025 multifamily report

A new Yardi Matrix bulletin projects that approximately 1.3 million U.S. housing units will be delivered over the next three years, an increase of 2% over the previous quarter’s guidance.

05 / 05 / 25

Yardi multifamily team at YASC 2024

YASC Multifamily Spotlight

2024 is a big year for Yardi, and it’s not just because we’re celebrating 40 years in business. This year marks an exciting shift in our innovation process, exemplified by the new AI solutions presented during YASC 2024’s opening spotlight session for multifamily. Here’s a recap of innovations and features unveiled during the event. Marketing […]

08 / 27 / 24

Chat IQ reaches 1 million units milestone

1 Million Units of Chat IQ

Chat IQ is helping one million units with seamless communication! To celebrate this milestone, we spoke with Chat IQ’s biggest fans: Top property managers in the industry. Discover why the industry loves this powerful bot and how it all creates a domino effect when it comes to driving efficiency in their organization. Backing it up […]

08 / 02 / 24

New, comprehensive data like the 2023/2024 Canadian Multi-Residential Marketing & Leasing Snap Shot Report, conducted by simplydbs, is an invaluable resource.

Canadian rental market analysis  

The Canadian multifamily rental market is undergoing a revolution. To make informed decisions, staying updated on the latest trends and preferences is crucial. Unfortunately, most of our current industry data is outdated and limited, which can hinder effective planning and management for housing providers. This is why new, comprehensive data like the 2023/2024 Canadian Multi-Residential […]

07 / 18 / 24

Led by Paul Yount, industry principal at Yardi, the discussion featured Anne Baum, director of marketing at Towne Properties; Diana Norbury, SVP of multifamily operations at Pillar Properties; and Tyler Lucas, director of marketing technology at Gates Hudson.

Back to the Future at NAA

It was a film buff’s paradise last week at the National Apartment’s Association biggest tradeshow, Apartmentalize. In addition to the Yardi Theater showings, eventgoers had the opportunity to attend a session titled “Leasing: Back to the Future with AI & Human Touch.” Led by Paul Yount, industry principal at Yardi, the discussion featured Anne Baum, […]

07 / 01 / 24

The Ultimate CRM for Multifamily

What should your CRM system do for you? At Yardi, we should believe it should do, well, everything. That’s why we’ve built one powerful solution that helps you seamlessly do it all — from managing leads to collecting rent payments — without breaking the bank or disrupting your workflow. No matter your portfolio size, here […]

04 / 10 / 24

Building Managers Respond

Opening windows in winter to vent excess heat is a widespread practice in New York City, where residents may experience indoor temperatures over 80°F in buildings with outdated heating systems. Often, certain units are consistently overheated and others underheated, perturbing residents on both extremes. This complaint is most common in properties built before 1940, many […]

04 / 02 / 24

Prevent Fraud + Bad Debt

The multifamily industry has long since been a lucrative target for fraudsters, and recent years have only made it worse. While online leasing has streamlined the leasing journey for many applicants, it has also opened the door for bad actors to manipulate the system, resulting in unpaid rent and bad debt for multifamily owners. The […]

02 / 20 / 24

Modernize the Customer Journey

In the dynamic world of multifamily real estate, implementing the latest technology is not just an option, it’s a necessity. Modernizing your leasing strategy is more important than ever as renters increasingly demand instant, automated and personalized experiences. But above all, they value experiences that put them in control of their journey. We’ve identified five […]

02 / 02 / 24

OPTECH 2023

From Nov. 1-3, NMHC OPTECH brought together the brightest minds and the latest innovations in the multifamily industry. Las Vegas was the hub of important conversations surrounding the present and future of real estate technology. Here’s a quick recap of the event, including more information about the new AI-driven, human-centered solutions we recently announced.  Meet […]

11 / 14 / 23

NMHC OPTECH

Yardi is showcasing new solutions at the 2023 NMHC OPTECH Conference & Expo, including the latest generation of Yardi Voyager, an artificial intelligence (AI) platform and a Microsoft® Power BI connector. The event is set to take place Nov. 1-3 in Las Vegas, Nevada, and is a yearly gathering for leading figures in multifamily operations. Yardi is proud […]

10 / 28 / 23

Never Miss a Lead

Yardi is now offering to handle all incoming leads when a client bundles RentCafe Chat IQ with RentCafe CRM IQ. Chat IQ is an artificial intelligence-driven chatbot capable of answering questions instantly through chat, text, email and phone call. With this offer, Chat IQ will automatically connect customers to a dedicated Yardi specialist for assistance if […]

10 / 26 / 23

Using Tech Against Fraud

How protected are you against residential applicant fraud? Could you be more secure with the right tech in place? Yardi Vice President Michael Tuer recently discussed fraud challenges and strategies with LUMA Residential President Ian Mattingly and Wood Partners Property Applications Administrator David Searles. From false pay stubs to fake IDs, fraud can cost businesses […]

10 / 20 / 23