Introducing Yardi Virtuoso: The AI platform built for real estate

By Vianna Mabanag on September 15, 2025 in Technology

Yardi introduces Virtuoso AI platform

At this year’s Yardi Advanced Solutions Conference (YASC), we announced expanded capabilities of Yardi Virtuoso, an AI platform designed specifically for the real estate industry. The major updates lean into automation, data intelligence and user support.

Virtuoso is a secure, enterprise-ready AI platform that combines trusted Yardi data with machine learning to help real estate teams work smarter, reduce manual effort and unlock automation at scale. From site staff to asset managers, Virtuoso is built to meet the needs of every level of your organization.

Here’s a look at what makes Virtuoso different.

Native AI: Intelligence built right into your products

One of the biggest hurdles with AI adoption is usability. If tools feel disconnected from your daily workflows, adoption is low and the benefits never scale. Virtuoso changes that by embedding AI directly into the products you already use.

A highlight of this approach is Virtuoso support, a conversational, in-app assistant available today in Voyager 8 and RentCafe CRM IQ. Soon, it will be available across the entire Yardi suite. Virtuoso support resolves 78% of queries without escalation, reduces onboarding time for new staff and helps teams quickly find answers in the flow of their work. By delivering guidance where and when it’s needed, Native AI reduces repetitive questions, supports consistency and eases the burden on teams.

"Virtuoso Support is a valuable tool that assists site teams by efficiently addressing knowledge-based queries." Headshot and quote from Shawn Alexander, Senior Vice President, Buzzuto.

Secure data intelligence with Virtuoso Connectors

Great AI is only as good as the data it’s built on. Virtuoso Connectors provide a secure bridge between your real-time Yardi data and large language models (LLMs), starting with Anthropic’s Claude.

With Connectors, you can ask nuanced operational questions such as, “Which properties are likely to exceed budget next quarter?” and get accurate answers grounded in real-time Yardi data. From financial modeling and predictive maintenance to portfolio analysis, Virtuoso Connectors empower property managers to use natural language conversations to make strategic, data-informed decisions.

Scalable automation through Virtuoso AI agents

Repetitive, manual processes can drain time and resources. Virtuoso AI Agents are designed to change that.

These intelligent, customizable agents automate tasks like maintenance coordination, vendor invoice routing and month-end reconciliation. You can deploy expert-built agents from the Virtuoso Marketplace or design your own using Virtuoso Composer. This tool is a no-code builder that makes advanced automation accessible without deep technical expertise.

Early adopters are already seeing measurable results: shorter month-end close cycles, faster vendor invoice processing and streamlined maintenance operations. For property management teams, that translates into more time for residents, strategy and asset performance.

As I learned more about Virtuoso AI Agents, it became clear they are criticial to improving capacity, efficiency and accuracy across our entire platform. Headshot and quote from Cindy Fisher, President, Kettler.

Scale your business with Virtuoso

Generic AI tools opened the door, but real estate requires solutions that understand its unique language, workflows and scale. Virtuoso delivers intelligence built for this industry with secure and reliable data you already trust.

You can stay up to date with the latest Virtuoso innovations by subscribing to the Yardi AI Newsletter.