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With multiple communities each submitting up to 200 invoices every month, Linda Adams was shuffling a lot of paper. The accounting manager for Burlington, Mass.-based senior living provider Northbridge Companies spent much of her time digging up receipts or tracking down paper records across numerous decentralized offices.
“When I had questions, I had to call another office for answers. They’d have to find the invoice, scan it and send it to me for review. It was very time consuming for all concerned, she recalls.”
But now, solving a discrepancy at any property is easy thanks to Yardi PayScan, which is part of the Yardi Procure to Pay Suite, a single connected solution for supply procurement, invoice processing and vendor management.
Yardi PayScan allows the accounting department to access invoices and check whether payments have cleared without having to pick up the phone to call another office. In other words, team members could self-serve, reducing internal dependencies and churn.
But time savings wasn’t the only benefit. Yardi PayScan eliminates copying, mailing, and storing paper—and minimizes touch points that can lead to lost invoices and data entry errors. “There’s no need for us to use up valuable office space with paper invoices anymore when everything we need is available electronically. Once the tax returns are done, we can throw the documents out,” Adams says. “I can go back and look at invoices from 2012, and they’re right there. Plus, it really cuts down on all that lugging paper back and forth when I work from home.”
Adams and the rest of the Northbridge Companies team also appreciate the versatility of Yardi PayScan. “You can make the approval process as intricate or as easy as you want, which I love,” says Adams, noting that custom workflows, flexible payment options and detailed spend analytics allow teams to glean the level of detail they need.
“Several people at each office use PayScan. It only takes a couple of hours to teach someone new, if that,” Adams notes. And that’s a good thing, because Northbridge Companies is constantly looking to add new properties to its portfolio, and all of them would use Yardi PayScan.
Learn more about Northbridge Companies’ success with Yardi PayScan.
See how the Yardi Senior Living Suite provides a technology platform for all aspects of senior community management, including invoice processing.
