Offer Convenience

03 / 06 / 24

2 min read

Did you know RentCafe Senior Living Portal makes it easy for residents and families to submit online payments, view health updates, communicate with care staff, sign forms electronically and more? Designed for the unique needs of senior living, the portal ensures all parties have a convenient place to complete every task needed — and stay in touch around the clock.

Keep families in the loop

Give family members peace of mind with instant, centralized access to health progress notes and community news. Integration with Yardi EHR allows authorized family members to monitor health record trends — directly in the portal — to stay informed about the care of their loved ones.

Enable online payments

Offer residents and families the flexibility to make payments online. Authorized users can access current balance information, view statement history and schedule one-time or recurring payments using their bank account, credit or debit card.

Improve wellness initiatives

Effectively manage your community wellness programs with RentCafe Wellness, a dynamic online solution that’s fully integrated with RentCafe Senior Living Portal. Online activity calendars, attendance tracking and real-time information sharing help residents, families and staff stay connected.

Expedite maintenance requests

Allow residents and families to submit repair requests online, anytime, for faster resolution of maintenance issues. Service requests initiated through the portal automatically flow to integrated maintenance modules and mobile apps in the Yardi Senior Living Suite.

Collect electronic signatures

Digitize leases, pet contracts, care assessments — any document at all — and mark them for electronic signatures. All electronically signed documents are tied to the resident record in Yardi Voyager Senior Housing making everything easy to search, find and update.

Guard your reputation

Monitor and manage your community’s reputation by offering a convenient way to provide confidential feedback, directly in the portal. Complaints and kudos are delivered in real time, allowing managers to act quickly to resolve issues — and acknowledge employees who are doing a great job.

Learn more about our secure online portal

Ready to learn more about RentCafe Senior Living Portal? Read our infographic that shares 8 ways the portal offers unmatched value.

Wanting to see the portal in action? Reach out today to book a personalized demo.

AUTHOR

Natalie Mahn is a senior marketing writer at Yardi. You'll find her writing for the REACH by RentCafe team, where she loves putting her creativity and agency experience to the test. Natalie is based in Thousand Oaks, California.