Vitality Living’s compelling senior living testimonial on Senior IQ

By Amy Reinholds on April 21, 2025 in Senior Living

Image of Syndell Lawhon, VP of wellness, Vitality Living, on a computer

How do you manage and analyze your data to make informed decisions about resident care and staffing levels? Vitality Living found that real-time, accurate data in customizable dashboards helps them make strategic decisions that improve resident care, staffing levels and overall efficiency.

Syndell Lawhon, vice president of wellness at Vitality Living, shares insights in two testimonial videos about how teams at Vitality access actionable information quickly with Yardi Senior IQ so they can make changes in practice.

Read on for a snapshot of each video or watch a 60-second video now.

How Vitality Living’s journey began

Before Yardi, Vitality’s data was scattered across siloed solutions, requiring leaders to pull information and generate reports manually. Not only were these processes time-consuming, but they prevented Vitality from unlocking insights into occupancy, falls and more. Plus, Vitality’s data wasn’t being updated in real time.

Leaders sought a business intelligence solution that would present up-to-date, business-wide data in a visual format — all in one place. Their search brought them to Senior IQ, a dynamic business intelligence solution designed for the unique needs of senior living.

How Vitality unlocks actionable information with Senior IQ

In our one-minute version of the testimonial, Lawhon shares how Vitality now gains actionable information at the click of a button. Presenting real-time data in customizable, shareable dashboards, Senior IQ ensures Vitality’s data is accurate and readily available, so leaders to get fast answers to specific questions. Lawhon shares how this equips teams to make important decisions that move the needle.

 “The value for me is that we can make real-time changes to either resident care or staffing levels,” she said.

How Vitality makes data-driven decisions with Senior IQ

In our two-minute version of the testimonial, Lawhon shares a few more examples of the organization’s success with Senior IQ and the power of data-driven decision making. Vitality Living now has meaningful data that helps improve resident care, staffing levels, revenue and more. “It has impacted resident outcomes along with giving us a competitive advantage,” she explained.

In the video, you’ll also see how Vitality staff saved time by eliminating manual processes — such as manually entering data and sorting through spreadsheets.

Connect with us

Want a closer look at Senior IQ? Reach out to our senior living team with questions or book a personalized demo.

And don’t forget, we have a full library of client testimonial videos that speak to the power of solutions across the Yardi Senior Living Suite! Watch more testimonial videos here.