We sat down with Antara Residential Resort to see how Yardi’s software has helped digitise its maintenance, increasing service efficiency and reducing the time spent on work orders.
The Company
Antara, managed by Salboukh Residential Compound Company, is a secure western residential compound located in Riyadh with the features of an ideal home and the attractions of a vacation destination. The neighbourhoods are built around Antara Village, the community’s bustling heart, offering a manned fitness and wellness centre, restaurant and poolside cafe, Gather, overlooking the five beautifully interconnected pools.
The Challenge & Solution
Antara was relying on paper-based maintenance requests and spreadsheet tracking, which caused operational delays, reduced efficiency and made it difficult to scale operations effectively. To address these challenges, Antara implemented Yardi Facility Manager, a platform that automates and streamlines maintenance scheduling. All work orders are now managed digitally, giving the team control over both preventive and reactive tasks.
More than 45,000 assets have been digitised and tagged with QR codes, enabling accurate lifecycle tracking and quick access to records.
“With Yardi Facility Manager, we’ve transformed maintenance at Antara Residential Resort into a proactive, data-driven operation. Our teams now have full visibility over every activity, with the ability to monitor progress in real time and use historical data for smarter planning. This shift has elevated service standards and ensures we continue delivering a premier living experience for our residents.”
Neil Gallacher, Co-General Manager, Antara Residential Resort
The Results
Since adopting Yardi Facility Manager, Antara has achieved measurable operational gains. The time required to complete preventive maintenance and work order tasks has fallen by 60%, while overall service efficiency has increased by 70%.
Want to see how our purpose-built real estate technology can help enhance your efficiency and save time? Get in touch with our team of experts, or check out our client success stories for more case studies.
