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As a building operations manager, you’re spending a lot of time on properties with many complex demands and needs, all while satisfying your tenant’s climbing expectations. Your tenants have so many different needs: routine maintenance, signing guests in, managing available space, package deliveries and more. To add to the stress, you’re being asked to use more tools than ever, and they’re all disconnected so you’re losing track of vital tenant information and communications.
Without a connected technology stack, your operations teams fall back on manual tasks for your properties and tenants. The manual work adds up to billing gaps, technology fatigue and a property experience that falls short of tenant expectations. What you need to solve these persistent problems is an interconnected commercial building experience platform.
Commercial building management needs only one automated platform
Your ideal commercial building management system needs space, facilities and financial oversight in one place. WorkCafe for Buildings puts all three there, automating how you operate, track and act across your portfolio.
You can coordinate the tenant experience from a single application. Build tenant engagement and retention across your properties with self-service tools, clear communication and a more reliable building experience. With the platform’s automation at your fingertips, you can remove manual coordination across your properties and reduce admin work to improve tenant satisfaction, grow retention and unlock amenity revenue.
Create & share a welcome environment for your visitors
Today, your front desk signs in every visitor by hand. It’s slow, guest information falls through the cracks and you’re not giving visitors the right credentials to access your property.
WorkCafe for Buildings completely changes that by letting your reception team preregister visitors and issue credentials ahead of time inside the visitor dashboard. You’ll know who each visitor is there to see, when they’re expected and their current onsite status. Any appointments you create in the app appear within seconds, so everyone is in sync.
Additionally, you can send custom, automatic notifications through the tenant app, with details on the site and appointment timing. For broader details, you can track visitor volume across your properties over time — including planned and unplanned visitors and peak arrival windows — so your tenants’ guests are never late for an appointment.
Track your packages without fail
Managing package deliveries and pick-ups manually can be a nightmare when you can’t track delivery windows and no one gets notified. The package room can fill up, and no one can find their items. With WorkCafe for Buildings, those problems disappear because you can automate your property’s package deliveries. You can track incoming deliveries through a quick intake form that tracks crucial information on the carrier, package type and pick-up location.
Send texts to your tenants that packages have been delivered and then can get the shipping label prepopulated on your app with the built-in barcode and QR scanner. All your packages are tracked, every tenant is being notified, and there’s no need for manual follow-up.
Get the word out about what your property offers
Even if your property is running in peak condition, very few tenants know everything that’s going on in your building. WorkCafe for Buildings empowers you to directly communicate with tenants. Target the whole building, a specific tenant, a single floor or everyone who RSVPed to an event. Use whichever channel is best for your tenants, whether that’s through push notification, email or SMS.
Your tenants will always know what’s happening, and your team never has to chase anyone down.
Bring your building to life with your amenities
There’s another problem you’re trying to solve: Tenants aren’t taking advantage of all the great amenities your properties offer. Whether that’s a rooftop space, a gym or a massive conference room, your property isn’t being used to its maximum potential.
WorkCafe for Buildings helps promote your amenities and enables your tenants to book them on their own. When an event is happening, send out an RSVP to your tenants and they’ll get real-time notifications about the location, time and date.
From the Building Manager dashboard, you’ll have a birds-eye view of all your amenities. You can manage their availability, approvals and pricing and send communications with precise tenant targeting — from portfolio-wide announcements down to individual booking confirmations. Your building goes from ghost town to a live, interactive spot where your tenants can work, collaborate and relax.
Unify your data for true operational intelligence
Disparate systems with data leaks are gone with WorkCafe for Buildings. You get a clear picture of the portfolio instead of a folder of exports stitched together by hand from separate systems. Your property’s visitor, amenity and space data all live in the same connected environment as the rest of your building operations, where you can see who’s using what and how often.
Additionally, there’s an extra benefit for Yardi Voyager users who implement WorkCafe for Buildings. The platform runs inside Voyager, so every booking, visitor log and service request lives on the same record as the lease and financials. Your team isn’t pulling from separate systems to get a complete picture because the data is already there. That means less overhead whether you’re centralizing service requests, tracking amenity bookings or reviewing visitor logs.
Simplify your operations on one commercial building experience platform
WorkCafe for Buildings handles the coordination that slows operations teams down: preregistering visitors, issuing credentials, tracking amenity availability and pricing and flagging conflicts before they become complaints. You benefit from less manual admin, more insight into portfolio performance and happier tenants
Learn more about WorkCafe for Buildings or book a consultation.
