Realcomm Recap Jun27

Realcomm Recap

Yardi contributed hugely to the success of the recent Realcomm ׀ IBCon conferences, an annual premier event in the commercial real estate industry, by showcasing innovative technologies that control revenue and expenses. Yardi focused on the benefits of Yardi Elevate, Yardi Kube and Yardi Pulse. These product suites blend business intelligence from Yardi Matrix with operational tools into a single connected platform that harmonizes leasing, deal management, tenant improvements, budgeting, construction management and other operations. Property owners can make better decisions, manage pipelines more efficiently and foster closer interaction between external brokers and asset managers. Rob Teel, Yardi senior vice president of global solutions noted in a live-streamed interview during Realcomm ׀ IBCon that property managers must manage revenue and expenses more actively than they did a decade ago to generate expected returns. “Success comes when teams work together to create an ecosystem of users who can collaborate to improve operational performance,” he said. Watch the full interview below: The solutions also give rise to new revenue streams from coworking membership arrangements, better forecasting capability, lower energy consumption and expenses without sacrificing occupant comfort, and budget and schedule certainty for construction projects. With their real-time connection to the Yardi Voyager property management and accounting database, they’re easier to use and more reliable than point solutions. “Yardi has extended solutions from the Yardi Voyager property management and accounting platform to encompass other elements, making property owners and managers more efficient,” Brian Sutherland, industry principal of global solutions, said in another live-streamed interview. Watch the full interview below: “Realcomm ׀ IBCon was a great opportunity for the Yardi team to connect with and learn from clients, vendors and other industry participants. The conference’s quality is second to none,” Teel said. Asked the secret of Yardi’s success, Sutherland said,...

Improved Payments, Process Jan29

Improved Payments, Process...

Moss & Company has improved resident screening, energy billing and management, and resident services at its multifamily rental properties with products from the Yardi Multifamily Suite™ that are integrated with the entire Yardi Voyager® leasing cycle. Moss & Company adopted Yardi Resident Screening™, an online resident screening system, to replace a paper-based screening system.  “We place resident information into Voyager more efficiently, as we no longer have a third party involved in the screening or paperwork floating around.  Resident Screening gives us confidence that we’re maintaining confidential information, and the quick return of information on prospects saves us the extra step of reentering the information in Voyager,” said Henriette Saffron, vice president and chief financial officer for Moss & Company. Yardi Payment Processing™ sharply reduced the time Moss & Company spent processing rent payments by converting paper checks into electronic payments in Yardi Voyager.  “Payment Processing has saved us a tremendous amount of work,” Saffron said.  “We process up to 12,000 resident rent checks each month, and the old-fashioned way of endorsing them and taking them to the bank and making copies has been eliminated.  The funds download to the bank immediately and are available the next day.  Our residents are very receptive to this payment method and it’s a huge selling point with potential clients whose properties we want to manage.  There’s also instantaneous, automatic posting to the resident ledger, saving time as well as eliminating human error from incorrect input.  It’s an amazing advantage for us.” Moss & Company has gained additional improvements in revenue collection and process efficiency since rolling out Yardi Energy Solutions™, an automated utility billing and energy management solution, in 2013.  Yardi Energy Solutions includes submetering and ratio utility billing systems, vacant cost recovery, cost and consumption analytics,...

Seamless Workflows Jan27

Seamless Workflows

First Pointe Management Group (FPMG), also known as Brymarc Management Company and a subsidiary of The Ezralow Company, has relied on property management and accounting software from Yardi® for 18 years, utilizing a Windows®-based platform before eventually moving to browser-based Yardi Voyager®.  The continuous growth of their residential portfolio prompted another reevaluation, according to Vida Bautista, assistant controller for The Ezralow Company. “We wanted our onsite people to have the best software along with online services for our residents, so we started looking for new solutions to perform various ancillary operations,” Bautista said.  As a result, FPMG adopted several new products that improve internal operations and resident services by integrating with Yardi Voyager. Seeking detailed insight into its marketing processes, FPMG added Yardi PopCard™ to Yardi Voyager.  “Before PopCard, information from paper guest cards sometimes weren’t entered into our platform, and we wondered why our traffic wasn’t as high as we expected,” Bautista said.  “We looked for a product that could solve that issue while tracking the source of every prospect.  With PopCard, we can track our advertising sources, which is great because that helps us make decisions about where to spend money for advertising.  It has been a great tool for monitoring our traffic, determining which advertising sources work for us, and getting us more leases.” Another product built into Yardi Voyager is Yardi Energy Solutions™, an automated utility billing and energy management solution that converges utility charges with online rent payments, providing convenience both for FPMG and its residents.  “There’s no separate billing for the residents so it’s easy for them to see their charges, and it’s easy for us to see the revenue coming in.  We can also see utility revenues that we’re not able to collect, which helps our decision-making,...