Cody Costello

Every year, Yardi honors outstanding members of the customer service department during the CSD Week Awards ceremony. Cody Costello, consultant, consulting practices, received the VP Award at our most recent event.

Tamara J. Berndt, vice president, residential, consulting practices at Yardi, works closely with Costello. She has seen him assist many of the company’s complex clients.

During customer service week, the team received an extraordinary kudos from a client stating that “Cody was the best account manager [she has] ever had.”

“That is high praise from a client that has been using the Yardi suite of products for more than 15 years,” reflect Berndt. “I never have to worry about Cody’s clients. He just takes care of business. He does it with a calm and professional manner that instills confidence and gets the job done!”

Berndt continues, “Cody does a great job taking care of his clients. He is helpful towards his colleagues. Cody embodies the ‘whatever it takes’ attitude of the services department.”

We caught up with Costello to learn more about the man behind the VP Award honor.

TBS: What does it mean to you to receive the VP award?

Costello: I think this means I might actually be kind of good at this job! I think it’s easy to get caught up in the now without looking back to see how far I’ve really come since I first started here.

TBS: What do you enjoy most about working at Yardi?

Costello: There are so many things I enjoy, from the challenging and diverse work to the wonderful employees. If I absolutely had to pick one thing, I think it would be the freedom that is given on how to best complete my work and accomplish my goals. I’m given all of the tools and guidance I want along with the agency to chart my own course.

TBS: Outside of work, what are your hobbies and interests?

Costello: I never managed to kick my video game habit so that takes some of my time. However, I can easily say that my biggest passion is lifting weights in the gym.

 

SHARE POST

Facebook LinkedIN

AUTHOR

Erica Rascón specializes in online content creation and social media. She joined Yardi in 2011 after receiving her bachelor's degree from Kennesaw State University and serving in the Peace Corps. Erica's interests include sustainability, philanthropy, and the arts.

Recent articles

NAA Apartmentalize: Everything you need to know

NAA Apartmentalize: Everything you need to know

See what’s in store at this year’s event. We’re showcasing agentic AI, offering an immersive lounge experience and leading two can’t-miss sessions.

Chat IQ is spearheading a new era of leasing intelligence

AI leasing intelligence: How Chat IQ moves the industry forward 

The industry has seen no shortage of AI-branded tools. Most automate simple tasks, which was a useful first step, but the limits of that approach are becoming clear. Agentic AI operates on a different level.

alt=""

What real estate CFOs want from their investment platform 

Real estate CFOs are moving from separate systems to a connected investment platform. Discover what’s changing for their teams, from faster closes to growing investor bases, without added headcount.