Vianna Mossman

AUTHOR

Vianna Mossman

Vianna Mossman is a Marketing Writer at Yardi. You’ll find her writing anything from blogs to billboard copy for the multifamily team. She is based in Santa Barbara, California.

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See why residents love ResidentShield Power

ResidentShield Power: A smart energy solution for multifamily

See how ResidentShield Power simplifies energy setup, lowers hassle for residents and enhances the living experience across multifamily communities.

01 / 07 / 26

Yardi employee group shot at OutReach Live

Outreach Live 2025: Multifamily insights & AI innovations

Explore the top takeaways from Outreach Live 2025, including AI advances, smarter marketing strategies and tools that help multifamily operators streamline leasing and elevate the renter experience.

Maintenance IQ mobile app showing an AI-generated work order note with text promoting new AI features for maintenance teams.

New AI for Maintenance IQ: Faster diagnosis, better documentation

Maintenance IQ has new AI features, and they’re helping multifamily teams diagnose issues, document work and order parts faster than ever.

Text with building image: Synthetic fraud: The invisible threat that is costing multifamily millions

Synthetic fraud: The invisible threat that costs multifamily millions

Every three minutes, someone is flagged using synthetic fraud. Ensure your communities are safe from the continuing threat with a screening suite that does more than check credit.

12 / 10 / 25

Text: Your guide to NMHC Optech. Image of Last Vegas skyline.

Your OPTECH 2025 travel & event guide

Get ready for OPTECH 2025 in Las Vegas with travel tips, event highlights and can’t-miss Yardi sessions to help you make the most of your conference experience.

11 / 11 / 25

Labeled image of the Multifamily Spotlight session from YASC 2025

YASC Multifamily Spotlight: What’s new & why it matters

The YASC Multifamily Spotlight showcased Yardi’s latest innovations in AI, leasing and resident engagement, which help clients simplify operations and improve renter satisfaction.

11 / 05 / 25

New AI feaures in Chat IQ

Chat IQ: New AI for resident payments, renewals & voice

RentCafe Chat IQ adds late payment help, renewal reminders and a smarter voice experience to enhance efficiency and resident satisfaction.

10 / 15 / 25

What's new in Yardi Voyager

New for Voyager 8 multifamily: Reporting, collections & renewals

Voyager 8 introduces smarter reporting, clearer collections oversight and streamlined renewals for multifamily operators, boosting efficiency and retention.

09 / 24 / 25

Yardi introduces Virtuoso AI platform

Introducing Yardi Virtuoso: The AI platform built for real estate

Yardi Virtuoso brings native AI, secure data intelligence and scalable automation to property management, helping you work smarter and focus on what matters most.

Meet the latest AI-powered tools in CRMIQ. Image of laptop with AI helper text box displayed.

New AI tools in RentCafe CRM IQ reduce agent workloads

CRM IQ’s AI call transcripts, call summaries and AI rewrite features help leasing teams save time, reduce errors and improve communication.

07 / 17 / 25

Three people posing at Apartmentalize

7 takeaways on hospitality in multifamily housing

Discover how leading operators are applying hospitality principles to multifamily housing, enhancing resident satisfaction and streamlining operations.

07 / 02 / 25

Yardi staff group shot at NAA Apartmentalize 2025

Highlights from Apartmentalize 2025

Yardi made a big impact at Apartmentalize 2025, showcasing AI innovations, multifamily insights and interactive booth experiences in Las Vegas.

06 / 19 / 25

Yardi multifamily team at YASC 2024

YASC Multifamily Spotlight

2024 is a big year for Yardi, and it’s not just because we’re celebrating 40 years in business. This year marks an exciting shift in our innovation process, exemplified by the new AI solutions presented during YASC 2024’s opening spotlight session for multifamily. Here’s a recap of innovations and features unveiled during the event. Marketing […]

08 / 27 / 24

Chat IQ reaches 1 million units milestone

1 Million Units of Chat IQ

Chat IQ is helping one million units with seamless communication! To celebrate this milestone, we spoke with Chat IQ’s biggest fans: Top property managers in the industry. Discover why the industry loves this powerful bot and how it all creates a domino effect when it comes to driving efficiency in their organization. Backing it up […]

08 / 02 / 24

Led by Paul Yount, industry principal at Yardi, the discussion featured Anne Baum, director of marketing at Towne Properties; Diana Norbury, SVP of multifamily operations at Pillar Properties; and Tyler Lucas, director of marketing technology at Gates Hudson.

Back to the Future at NAA

It was a film buff’s paradise last week at the National Apartment’s Association biggest tradeshow, Apartmentalize. In addition to the Yardi Theater showings, eventgoers had the opportunity to attend a session titled “Leasing: Back to the Future with AI & Human Touch.” Led by Paul Yount, industry principal at Yardi, the discussion featured Anne Baum, […]

07 / 01 / 24