Vianna Mossman

Building Managers Respond

Opening windows in winter to vent excess heat is a widespread practice in New York City, where residents may experience indoor temperatures over 80°F in buildings with outdated heating systems. Often, certain units are consistently overheated and others underheated, perturbing residents on both extremes. This complaint is most common in properties built before 1940, many […]

04 / 02 / 24

Prevent Fraud + Bad Debt

The multifamily industry has long since been a lucrative target for fraudsters, and recent years have only made it worse. While online leasing has streamlined the leasing journey for many applicants, it has also opened the door for bad actors to manipulate the system, resulting in unpaid rent and bad debt for multifamily owners. The […]

02 / 20 / 24

Modernize the Customer Journey

In the dynamic world of multifamily real estate, implementing the latest technology is not just an option, it’s a necessity. Modernizing your leasing strategy is more important than ever as renters increasingly demand instant, automated and personalized experiences. But above all, they value experiences that put them in control of their journey. We’ve identified five […]

02 / 02 / 24

OPTECH 2023

From Nov. 1-3, NMHC OPTECH brought together the brightest minds and the latest innovations in the multifamily industry. Las Vegas was the hub of important conversations surrounding the present and future of real estate technology. Here’s a quick recap of the event, including more information about the new AI-driven, human-centered solutions we recently announced. Meet […]

11 / 14 / 23

News

NMHC OPTECH

Yardi is showcasing new solutions at the 2023 NMHC OPTECH Conference & Expo, including the latest generation of Yardi Voyager, an artificial intelligence (AI) platform and a Microsoft® Power BI connector. The event is set to take place Nov. 1-3 in Las Vegas, Nevada, and is a yearly gathering for leading figures in multifamily operations. Yardi is proud […]

10 / 28 / 23

Never Miss a Lead

Yardi is now offering to handle all incoming leads when a client bundles RentCafe Chat IQ with RentCafe CRM IQ. Chat IQ is an artificial intelligence-driven chatbot capable of answering questions instantly through chat, text, email and phone call. With this offer, Chat IQ will automatically connect customers to a dedicated Yardi specialist for assistance if […]

10 / 26 / 23

Using Tech Against Fraud

How protected are you against residential applicant fraud? Could you be more secure with the right tech in place? Yardi Vice President Michael Tuer recently discussed fraud challenges and strategies with LUMA Residential President Ian Mattingly and Wood Partners Property Applications Administrator David Searles. From false pay stubs to fake IDs, fraud can cost businesses […]

10 / 20 / 23

Multifamily Leaders Talk Trends

At the 2023 Yardi Advanced Solutions Conference, Director of Sales Nima Farkhak led a panel with leading multifamily figures about trends impacting the industry — and the tech they’re using to get ahead. The conversation revolved around automation, fraud prevention and training. Particularly, how can multifamily organizations receive more employee buy-in when implementing new technology, […]

09 / 28 / 23

Revolutionize Learning

Are you ready to revolutionize your company’s training and onboarding processes? Say goodbye to traditional learning plans and welcome the era of multifunctional, cutting-edge assignments that will take your employees’ learning experience to new heights. According to Sapling HR, the average new hire is expected to complete 54 activities during their onboarding process. These activities […]

09 / 20 / 23

2023 Fall Multifamily Events

Planning to attend multifamily events this fall and winter? Chances are we’ll be there! This is a great opportunity to strengthen your industry connections and see how a connected system benefits every stage of your workflow. Explore this list to see how you can connect with us at every event. September: Multifamily Executive Conference Mark […]

08 / 28 / 23

Automate Routines, Humanize Exceptions

At 2023 Apartmentalize powered by NAA, Yardi Vice President Richard Malpica led a panel with multifamily executives about how staffing challenges are driving the need for automation and centralization. Meet Berkshire Residential Investments Vice President of Marketing Justin Wald, Fogelman Properties Vice President of Shared Services Kim Young, ROSS Companies Vice President of Marketing Taylor […]

07 / 28 / 23

Fair Housing Month

April is Fair Housing Month! 2023 marks the 55th anniversary of the Fair Housing Act, a federal law that protects people from discrimination when renting or buying a home, along with other housing-related activities. Just in time for Fair Housing Month, Yardi Aspire courses have been refreshed with an all-new illustrated design and an interactive […]

04 / 11 / 23

News

Related Training Boosts Long-term Skills

Want to train your leasing agents to perform with fewer errors and more confidence? Research shows that learning something once isn’t enough. If you want your staff to retain long-term software skills, you need learning software that implements immersive learning and repetitive practice. But how do you implement those features without overwhelming staff? How to […]

03 / 06 / 23

Multifamily Marketing Meets AI

The multifamily industry has many options when it comes to solutions that claim to deliver optimal results for both clients and renters. But which ones actually do? According to Multi-Housing News, the answer lies in automation and artificial intelligence. Chatbots powered by natural language and AI that extend beyond predetermined conversations, for example, offer communities […]

02 / 08 / 23

Marketing