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retention
Retain Residents
In today’s digital age, online reputation plays a crucial role in the success of property management companies. Positive reviews attract new residents and instill trust and confidence in services. At a recent industry conference, we learned from standout property management company (and valued Yardi client) The Bozzuto Group what strategies and insights are working for […]
08 / 01 / 23
Loyalty, Referrals and NOI
Want to build renter loyalty, earn referrals and celebrate your awesome residents at the same time? We’ve got three great ways to support stronger net operating income (NOI) by celebrating your residents. Happy residents will save you time and money Summer heralds warm weather, group gatherings and celebrations. These events are a natural way to […]
05 / 17 / 21
Your Next Property Manager
Do you feel like you’re always hiring? You’re not alone. Multifamily property management turnover ranges from 21-54 percent. While there are many variables, you may experience low staff retention when prospective new hires lack necessary personality traits for the job. The requirements of today are different than even a five years ago. Modern property managers […]
10 / 29 / 19
Resident Retention
Want to know how to score more lease renewals? Part of your branding, resident culture, is key in transforming residents into long-term community members. The tips below will help you highlight resident culture as an asset. What is resident culture? Resident culture is part of your multifamily branding efforts. Branding is a broad umbrella that […]
10 / 25 / 19
Intentional Retention
As a property management software provider with tons of solutions at hand, we’re proud to say that there are few property issues that technology can’t address. While tech is a terrific way to enhance the renter experience, zeros and ones have their limits. Some important components of community building require the human touch. Your ability […]
08 / 12 / 19
Get Ready for ’18
The winter months signal a slow down throughout the multifamily industry. For marketers and site staff, however, the slow season is a great opportunity to get ahead for the spring. Below are 9 tips for a productive winter that will jumpstart your spring. Marketing Refresh Collaborate with sales and operations. The slow season is the […]
12 / 26 / 17
Canada in Focus
If you are a condominium property manager, every day you work towards maintaining your properties to make them desirable places to live, while keeping operations running smoothly. Further, you must ensure the properties meet the expectations of owners and condo corporations. In competitive markets such as Toronto and Vancouver, this is especially key. According to […]
05 / 10 / 17
Passive Retention
As building permits increase this year and healthy competition is restored, multifamily must revisit resident retention practices. Luxury amenities, home automation technology, and quarterly vacation giveaways are unsustainable: amenities and technology quickly become outdated, requiring costly upgrades, and it’s hard to find room in the budget for grandiose vacation packages. What feature can increase tenant […]
05 / 06 / 15
Building Community
The warm weather months are kind to leasing agents. Residents don’t need much incentive to come to the outdoor community parties. The colder months, however, can bring the fun of an active community to a grinding halt. How and where can onsite staff host resident events during the colder months? We’ve got four fun community […]
12 / 09 / 14
Managing Turnover
For most property management companies, how well resident turnover is managed is a huge part of the profit picture. There’s no more critical component in managing turnover than simply and effectively anticipating those turns. Apartment buildings anticipate a 50 to 60 percent renewal rate, says Trudy von Keudell, property manager at Coast at Lakeshore East […]
08 / 12 / 14
Multifamily Focus
Homeownership across the U.S. continued to decline 40 basis points in the second quarter of 2013, creating a favorable context for multifamily to thrive. Rental demand remains strong with occupancy gains and rent growth occurring in every major metro around the country. Annual rent growth across the U.S. is currently averaging 3.4 percent, according to […]
10 / 13 / 13
Creative Retention
Hanging on to the multifamily residents you have is always high on the priority list of property managers. Turning apartments is nearly always a revenue loss, and keeping the tenants you have reduces workload for everyone on the site staff. Getting creative with retention strategies is a challenge for property managers, who must constantly update […]
08 / 14 / 12
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