resident satisfaction

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Ways to Reduce Noise

When J Turner Research president Joseph Batdorf released the most recent survey on top residents complaints, he issued the following statement: “Apartment residents remain concerned with a broad range of customer satisfaction issues but far and away the immediate opportunity to improve customer service and resident satisfaction levels is by addressing dissatisfaction with onsite staff […]

01 / 17 / 18

Raleigh, NC

Happy Residents

Care to know which cities in the United States are home to the most satisfied apartment residents? A recent report released by J Turner Research, a Houston-based company that exclusively specializes in market research for the multifamily industry, identifies Raleigh, North Carolina, as the nation’s hub for happy renters. The study, The Digital Mirror: Online […]

07 / 08 / 14