concierge

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Meet Connie

We already have robots serving us in different industries: they build our cars, entertain the family, and defuse bombs. A new bot has emerged from IBM’s labs as a result of collaboration with Hilton Worldwide—the first Watson-enabled robot concierge in the hospitality industry, Connie. Connie, named for Hilton’s founder Conrad Hilton, represents the first time […]

03 / 16 / 16

Concierge Service

Concierge service isn’t just for five-star hotels anymore. An increasing number of property management companies are making their communities appeal to high-end renters by providing a range of expanded resident services. Offering premier resident services can make your communities feel like luxury resorts, helping with both retention and your online reputation. It doesn’t have to […]

01 / 07 / 16

Special Delivery

The holidays are coming… and with them comes a huge increase in resident packages! Are you ready? If that thought made you shudder a little bit, you’re not alone. Apartment communities and high-rise buildings see a dramatic influx of deliveries during the months of November and December. The question of how to deal with them […]

10 / 09 / 15