Helps residential property managers assist residents impacted by COVID-19
SANTA BARBARA, April 13, 2020 – Today Yardi® released a software update that allows residential property management companies to manage and track rent deferral payment plans and recoveries. The release was fast-tracked so that property managers can accommodate residents who have been impacted by COVID-19.
“Helping property
managers serve their residents and maintain business continuity is a top
priority for Yardi. With unemployment claims skyrocketing, our clients were
looking for ways to aid residents who are having a hard time paying rent during
the coronavirus pandemic,” said Tamara Berndt, vice president of residential
services at Yardi. “This solution can manage and track payment deferrals and
recoveries on a large scale.”
The deferral
payment plan and recovery tool allows for setup of payment plans for residents
asking for financial accommodations and creates a recovery schedule of the
deferred amounts. Once the deferral agreement is signed, lease charges are
automatically created each month with the deferred amounts and recovery charges
as appropriate. Gross potential rent is not impacted, and all records are
maintained in a clear and organized fashion.
The solution works in Yardi Voyager® and RentCafe® CRM. Renters can upload proof of layoff or furlough documents and sign deferral agreements in the RentCafe resident portal or RentCafe Resident app. They can also be submitted by email. Everything is done online to maintain social distancing standards.
The new deferral
and recovery payment plan technology is available to Yardi residential clients,
including multifamily, single family, affordable and military properties. Join a payment deferral webinar to learn more.
View Yardi’s COVID-19 support resources.
About Yardi
Yardi® develops and supports
industry-leading investment and property management software for all types and
sizes of real estate companies. Established in 1984, Yardi is based in Santa
Barbara, Calif., and serves clients worldwide. For more information on how
Yardi is Energized for Tomorrow, visit yardi.com.