Seamless Extension of Your Military Housing Leasing and Management Office
Designed to be invisible to your prospects and residents – and transparent to you – this full-service solution helps you provide a superior resident experience to service members and their families around the clock.
An extension of your military housing leasing management office, Yardi Call Center is a full service solution that increases occupancy by eliminating missed leasing opportunities, and promotes resident satisfaction by providing timely assistance to service members and their families. Staffed by experienced property management and leasing professionals, Yardi Call Center answers service request calls and generates work orders, even when your leasing office is closed.
Maximize Resident Retention
Yardi Call Center provides superior service to your military housing residents. When residents submit a request for maintenance or other service, they receive prompt and professional customer service that promotes satisfaction and boosts the property’s overall resident experience.
Yardi Call Center can handle overflow calls during business hours from properties in multiple time zones, providing immediate service while freeing your staff for other tasks. The service operates 24/7, so leasing opportunities and service requests are never overlooked. All requests, actions and follow-ups are automatically recorded in Yardi Voyager®, avoiding duplicate data entry.