Member Services

Enhance your member experience with robust features for communication and collaboration

Facilitate community interaction by giving members the ability to manage their profile, connect with other members, pay bills, purchase services and book meeting space with one click. Increase client retention and revenue with a feature-rich online marketplace and member portal.

 

White Label Portal

Your community portal can be aligned with your brand’s identity with our white labeled solutions. Customize the look and feel of every post to your own tone and preferences. Designed and optimized for mobile-friendly usage, so your members don’t miss a beat on-the-go.

Seamless Self-Service Experience

Facilitate self-service for your members, with desk reservations, meeting space bookings and an online marketplace all at their fingertips. Members can easily view billing statements and invoices and pay balances quickly and effectively.

Members Directory

Give your members access to a detailed directory that enables easy interaction with you as well as with their fellow members. Help create lasting relationships between members as they can feature their business and services within their public profile. Search and filter to find exactly who and what you’re looking for with ease.

Community Board

Allow your members to create discussion topics, post event invitations and talk to others about anything! Members can follow individual topics or threads of their choosing. Create private chats with staff or selected individuals for more exclusive or confidential matters.

Helpdesk

Report and resolve any issues quickly and efficiently. Notify members of upcoming changes or resolution of any problems. Assign primary roles at member level to limit what other members can view. Assign tasks to the appropriate staff member for correction.