California property manager protects assets with mandatory renters insurance
SANTA BARBARA, Calif., Oct. 27, 2017 — Moss & Company utilizes the full-business Yardi Voyager® platform to deliver best practices in real estate management to its owners and residents. The company currently manages more than 11,000 multifamily units in the greater Los Angeles area. To protect those assets and reduce expenses from resident-caused damages, Moss & Company uses Yardi’s ResidentShield® Protection Plan.
ResidentShield Protection Plan is a renters insurance program that minimizes property risk from resident-caused loss and provides personal property coverage for residents. To ensure program success, marketing and training materials are provided for leasing staff.
“Moss & Company chose ResidentShield for its integration with Voyager and RENTCafé® as well as the compliance reporting feature at the property level,” said Brandon Gray, financial analyst at Moss & Company. ResidentShield includes a default coverage option that automates enrollment for uninsured renters. With customer service included for policyholders, Moss & Company’s staff can refer residents to a helpline and focus on other tasks. A convenient online portal for enrollment is available to residents who are not applying for an apartment through RENTCafé.
A recent incident helped highlight the value of the insurance policy. Gray explained, “A resident-caused fire started in a kitchen at one of our properties and resulted in $70,000 worth of damage. Thanks to ResidentShield, the resident’s deductible and the property damages were covered.”
“ResidentShield provides reliable renters insurance fully integrated into the Voyager leasing workflow, giving our clients an easy way to reduce risk and offer valuable coverage to their residents,” said Terri Dowen, senior vice president of sales for Yardi.
About Moss & Company
Founded in 1960 and based in Sherman Oaks, Calif., Moss & Company is a full-service property management firm that provides exceptional services for both residential and commercial real estate in the greater Los Angeles area. For more information, visit mosscompany.com.
Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information about how Yardi is Energized for Tomorrow, visit yardi.com.