Building a connected platform for health care real estate

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For health care real estate operators, managing growth while maintaining compliance is a challenge. Point solutions can’t keep up. With a single tech stack, companies can bring together property management, accounting, maintenance, tenant services and training into one system. That’s what Realty Trust Group (RTG) has accomplished.

By consolidating operations on Yardi’s scalable connected platform, RTG ensures data accuracy, simplifies compliance oversight, gains real-time visibility into performance, streamlines collaboration between teams and delivers a modern experience for clients and tenants alike.

Driving efficiency, accuracy & value

RTG has specialized in health care real estate for more than 25 years, helping health care organizations manage real estate as a strategic asset. Compliance is central to this mission — every lease must be structured and billed correctly to meet Stark Law and anti-kickback requirements.

With Yardi, RTG has automated critical workflows, centralized compliance documentation and improved accuracy in lease administration and billing. Teams have access to the same data and tools, which helps reduce administrative workload and improve consistency across the company.

Streamlined training & compliance

Using Yardi Aspire, RTG delivers consistent onboarding and compliance training to every employee. The system hosts both Yardi-provided and custom RTG content, ensuring every staff member meets company and regulatory standards. Managers can track course progress and completion without manual follow-up, which strengthens accountability and reduces training overhead.

Simplified maintenance & tenant services

With Yardi Facility Manager integrated with CommercialCafe, tenants can submit and track maintenance requests, pay rent online and view invoices from one digital hub. RTG’s maintenance teams benefit from automated preventive maintenance schedules and QR-coded equipment tracking, which helps improve response times and service quality. The result is better communication, more transparency and stronger tenant relationships.

Scalability for future growth

RTG’s technology foundation scales with its business. Currently managing 26 million square feet with plans to expand to 40 million, RTG can easily onboard new properties and teams without changing systems or retraining staff. “Whether we’re managing 26 million square feet today or 40 million in two years, we’re confident Yardi can handle it. As we grow, Yardi grows with us,” said Dave Bronson, director of property administration.

A platform that powers long-term success

By consolidating on one connected platform, RTG has built a stronger, more scalable foundation for its business. Operations are more efficient, compliance processes are consistent and tenant engagement is seamless. Yardi’s connected ecosystem provides RTG with the tools, data and confidence to continue delivering exceptional service in the highly regulated health care real estate sector.

Learn more about Yardi Commercial Suite.

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AUTHOR

Lee Ann Stiff is a senior writer at Yardi, covering commercial real estate technology and innovation. She has written for global brands including Marvel Comics and Warner Bros. Records, along with contributing content to numerous websites and publications. She holds a master’s degree in English Literature from Yale University.

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