Transcript
We use so many of the Yardi products, but being able to have a one-stop shop where residents are applying and paying rent and we are sending certifications to all the necessary parties and we are getting funds from HUD and we're able to see that in the balance sheet, all these different pieces and then have the reporting of it, it really is a one-stop shop. I'm Sarah Jemison, I am the President and CEO of ALCO Management. When we have really attractive, well-marketed websites that look like a market rate website, because that's the platform on which they were built, and you get to see pictures of what your unit might look like, and therefore your life might look like, there is such dignity in that choice for residents. It allows us as a company to change what a resident's expectations of the quality of housing they're gonna get, and then our team gets to live up to that expectation by providing really high-quality experiences for residents. We used to spend weeks getting, in the same way that you might spiral, "Okay, we're gonna make sure every smoke detector works and everything," and kind of that hustle beforehand for an MOR, it's like, "Oh, it's Tuesday and you're showing up here. Great, let me make sure everyone's wearing their right shirt." But otherwise, there's no prep for an MOR, other than Rightsource pulling the files for us, but we know those files are right. I think that's the real difference is going from scrambling and potentially failing a MOR to being totally prepared for it and totally supported in it. That is the difference I really see in having Rightsource. We love being a Yardi client because of the support and the innovation, and so we have supported doing what we're doing now, but we know that there is a whole team of people thinking about what's next and how we improve these products and how we improve your leading practice workflows, and how do we improve the employee experience and the resident experience and the executive experience, all of that, that innovation, that work is being done behind the scenes, and so we know that the product that we are getting is really the very best it can be.