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CLIENT SUCCESS STORY
Silverado
By linking clinical, marketing and financial data, we’re finally able to see how certain outcomes impact various departments of the organization.
Jessica Ortega
Vice President, Corporate Controller, Silverado
Leaders no longer waste time downloading reports to prepare for meetings. Instead, they’re able to log in to the platform and see results seamlessly. This allows for more fruitful discussions and gives back time to all leaders of the organization.
Jessica Ortega
Vice President, Corporate Controller, Silverado
Products featured
The benefits
With Senior IQ, Silverado eliminated fragmented reporting, delivering real-time, portfolio-wide insights that save time and support faster, more informed leadership decisions. By linking clinical, marketing and financial data they now can see how outcomes affect various departments of the organization. They can see results at the level of the entire portfolio or a specific segment.
The company
Silverado is a provider of assisted living communities specializing in memory care, dedicated to enriching the lives of individuals living with Alzheimer’s and other forms of dementia. Founded in 1996, Silverado combines medical expertise, innovative programming and compassionate support to create environments where residents and families feel understood, valued and empowered. Silverado operates a network of memory care communities across the United States, with locations in California, Illinois, Maryland, Missouri, Nevada, Tennessee, Texas, Virginia, Washington and Wisconsin.
The challenge
Fragmented reporting and inconsistent metrics
Before adopting Senior IQ, every department was using a different reporting tool to communicate results. Teams applied inconsistent calculations and metrics. Reporting lacked visualization tools, making it difficult for leadership to interpret results quickly.
The solution
Yardi Senior IQ
Now, with Senior IQ, Silverado leaders access standardized, portfolio-wide key performance indicators (KPIs) for clinical, financial and marketing all in one platform. Reports with visual representations like charts, graphs and dashboards help them review metrics they care about quickly, to determine what areas are doing well and what areas they need to focus on.
The story
Unifying data across departments
Before Senior IQ, Silverado’s departments operated with separate reporting tools and inconsistent metrics. Today, Senior IQ brings clinical, financial and marketing data together in one platform, creating a single source of truth for leadership. By linking data across departments, Silverado can see how outcomes in one area affect performance in another. Leaders understand portfolio performance more clearly and evaluate results across communities with greater consistency.
Streamlining executive reporting
Senior IQ has significantly reduced the time leaders spend preparing reports. Instead of logging into multiple systems and downloading separate files, teams access dashboards in one centralized platform. Real-time data and custom dashboards provide immediate visibility into key metrics, enabling more productive meetings and more focused operational discussions. Leaders can quickly identify priorities and spend less time compiling information.
Strengthening referral and revenue decisions
By connecting data across the organization, Silverado can analyze referral partner performance with greater precision. Leaders can evaluate which referral sources lead to longer lengths of stay, higher revenue and stronger overall outcomes. This visibility supports more informed decisions.