Transcript
Okay. I love it. So my name is Christy Alvarado. I'm the vice president of operations. I work for MIB Affordable Management Services. And I am in charge of new business development and then corporate operations. There's a lot of reasons why we don't have affordable housing. Maybe the tax credit process applying for that. It's construction. It's fees. It's government oversight. It's the cost of construction now. But what affordable housing does is it provides a home for families that otherwise probably wouldn't be able to afford it. So these are very low income families that may be on the cusp of being homeless. But with affordable housing, it provides an opportunity where they pay a lower rent amount. Sometimes it's subsidized by HUD, and then they can provide their family with a safe place to live. We are going to be using the Yardi’s compliance piece. Our team members are great. It's a huge change in process. And so they're going to have to switch how they've done it before, which is a lot of paper and uploading. It's a very manual process to now it being automated. It's a win for our team members on site, but for our residents who think it's an even bigger win because they can do it in the comfort of their home and again, the language barrier sometimes can be a challenge. Even having a translator come on site to help with that. The certification process, we're talking 20 to 30 pages. It's not an application that you see at a market rate where it's a few pages here and there. And so it can be up to two hours to go through this and to have that availability to do it online in their own language. And then we can track online where it's at, what do we need and add in and all to that. So it'll be great for both sides. I think accounting probably stands out the most to me right now, the accounting platform and how robust it is and the reporting that comes with it. But there's so much on the back side that I never knew about until we did. We recently did a conversion and learned everything that our accounting team can do and then make these changes, whether they're small to large. And then you have these reports that just are beautiful and provide our clients and then, their auditors or their lenders or whoever needs them, all of the information that they need. We have different clients that will come on and ask, how do you use this software, or do you use this software or the software we use at some of our properties, and it's less expensive. You know, we understand we're going to pay for what we get. And when we explain how robust Yardi is and what you can do, and we can give our clients read on the access so that they can go in and see real time as well. It becomes a very easy sell to the client. We've never lost a client because they wanted us to use one platform, and we only use Yardi, and being able to produce the financials and the paperwork that they need or the reports that they need real time, but they trust us so much, and it's a lot because of what we can offer through Yardi. It's just this whole team of us coming together to be able to do that.