Voyager Suite
Breeze
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
CommercialCafe Suite
Elevate Suite
Procure to Pay Suite 
Energy Suite
Aspire
RightSource
Care Suite
Matrix
Yardi Kube Suite
ScreeningWorks Pro 
Yardi Corom
CLIENT SUCCESS STORY
Dial Senior Living
We used to manage our business across a handful of different software platforms that didn’t appropriately communicate with each other. Now everything — property management, operations, care, procurement, business intelligence — lives in one place. The difference hasn’t just been operational, it has changed how our teams communicate and how confidently we can make decisions. Yardi software significantly supports the operations of our communities by revealing issues proactively. As such, we’ve identified underperforming communities faster by visualizing the revenue shortfalls and/or expense overages. We are able to provide our investors with real-time data that is accurate and turn-key. Incorporation of Yardi has been a great investment that continues to provide a ROI on a daily basis. We’ve added a significant number of communities over the past few years and the growth has been a lot more manageable without the need to stitch together separate systems. As such, we can be confident that the performance and operations on the Yardi platform will function in a like manner across our portfolio. Yardi, indeed, has scaled with us. What we’ve found with Yardi is a partner who understands the senior living industry, listens to us an operator and has the vision to improve the software to complement our needs. The platform has evolved with senior living – which is critical for growth and the need to deliver optimal margins for investors.
Galen Moes
Vice President Financial Performance, Dial Senior Living
Products featured
The benefits
By replacing spreadsheets with a single connected solution, Dial Senior Living cut about 4 hours from the process of converting prospect information to the resident ledger. The solution also enhanced investor satisfaction with custom reports and uncovered significant revenue opportunities.
The company
Founded as a real estate company in 1959 and based in Omaha, Neb., Dial Senior Living Communities manages independent living, assisted living and memory care communities in seven U.S. states.
The challenge
Uncoordinated Data Management
Dial Senior Living previously used separate programs for marketing, care and other operations. The uncoordinated efforts duplicated information gathering and limited reporting capabilities. Also, according to Michael Bowles, project coordinator for Dial Senior Living, “our executives couldn’t generate reports. They had to put in a ticket, which made them and our investors wait. We wanted a more efficient reporting workflow and more responsive investor service.”
The solution
Yardi Senior IQ
Yardi Senior IQ draws portfolio-wide operational and financial data from Yardi Voyager, unifies marketing and resident care efforts, and automatically compiles custom reports on community occupancy and other analytics requested by Dial Senior Living’s investors.
The story
Superior Efficiency and Investor Service
Reports generated by Yardi Senior IQ give Dial Senior Living in-depth insight into its communities’ occupancy, finances and other performance metrics. Reports, including custom dashboards, are accessible with minimal navigation by the user.
“Yardi Senior IQ is fantastic because it establishes orderly workflows and creates new reports from existing ones, complete with custom dashboards. Investors can get very specific information on demand without having to wait for us to send it,” said Bowles.
He added, “Our marketing, care and finance teams work as one team now because nobody is duplicating somebody else’s data compilation. That has drastically cut down manual tasks and helped us maintain operations with fewer people onsite, an important consideration in the COVID-19 era.”
Yardi Senior IQ generated significant revenue opportunities by revealing care costs that Dial Senior Living could have charged versus actual charges. “The variance will pay for our use of the solution for a year in less than three months,” Bowles said.
“We’ve gone from a medium company to a large company over the past three years. Yardi senior living management solutions have helped us sustain that growth with minimal disruption,” Bowles said.