The Company

WSH is based in Irvine, California and has more than 20 years of experience in residential property management. The WSH team manages a mix of affordable and market rate housing for multifamily and senior living households throughout Southern California.

The Challenge

As a third-party affordable housing property manager based in Southern California, WSH has firsthand knowledge of the rising costs and increasing complexities of affordable housing management and compliance. Seeking greater efficiency, WSH began an effort to centralize its operating environment so that its team could have easier access to consistently accurate data.

The Solution

Yardi Voyager Affordable Housing

WSH uses components of the Yardi Affordable Housing Suite, as well as other Yardi solutions, for its mixed portfolio of residential housing units. WSH keeps its affordable housing properties operating efficiently and in compliance with Yardi Voyager serving as the core solution and database. Other important Yardi solutions for WSH’s operations include Yardi Procure to Pay, RentCafe and more.

The Story

WSH boosts productivity and simplifies workflows using the Yardi software environment. Its team benefits from digitized workflows for compliance, accounting and administrative services.

“It’s great to be able to use one integrated software platform to manage everything. I think the main benefit is that is saves us a lot of time, which leads to invaluable benefits for our staff, properties and residents,” said Sandoval.

Finding consistency with one dataset
Sandoval finds value in giving his team the ability to find all information in one operating solution rather than relying on inconsistent data syncs between standalone pieces of software.

Mitigating rising costs
Finding, hiring, training and paying professionals is expensive – especially in the area of California where WSH operates. As WSH continues to grow in number of properties under its organization, the management team found that investing in Yardi software is more cost effective than creating new staff roles and attempting to find and retain qualified professionals.

Simplifying layered subsidies
Development costs in California can prohibit the growth of new affordable housing properties. Developers require layers of different subsidy types, each with their own compliance reporting mandates. Voyager helps WSH keep compliance processes accurate, streamlined and efficient.