Colorado company manages portfolio growth and delivers superior client service with its full-business software platform
SANTA BARBARA, Calif., Oct. 11, 2017 – Amid dramatic business growth, RISE Commercial Property Services leveraged the Yardi® Commercial Suite to manage its property management, accounting, tenant services and more from a single connected solution.
“After our portfolio doubled in one year, we needed tools to help our staff work more efficiently and maintain the service our clients expect from us,” said T.J. Tarbell, president of RISE. “For example, reports built into Yardi Voyager® reduced our need for customized reports, saving us time and effort.”
By taking into account all general ledger transactions, lease changes, market leasing assumptions and future vacancy projections, Yardi® Advanced Budgeting & Forecasting gives RISE clients the information they need to make informed sell or hold decisions for their properties.
In addition, RISE improved client service with COMMERCIALCafé™, a self-service portal for tenants. “In today’s world, helping tenants communicate easily is critical to retention and competitiveness. COMMERCIALCafé allows tenants to submit maintenance requests and payments online or with mobile devices,” Tarbell said.
With property maintenance comprising half of RISE’s business, Yardi Maintenance plays a crucial role with activities and transactions automatically recorded in Yardi Voyager. Yardi Construction Management enables full cost and budget oversight over the company’s construction projects.
RISE also adopted Yardi® Procure to Pay for its paperless, automated invoice processing functionality, and Yardi Orion® Business Intelligence, which displays business-wide operational and financial data via intuitive reporting and dashboards to help businesses easily identify exceptions and risk.
“The Yardi Commercial Suite helps RISE compete even more effectively in today’s mobile, on-demand economy with tools to maximize building value for owners and provide outstanding tenant services,” said Terri Dowen, senior vice president of sales for Yardi.
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About RISE Commercial Property Services
RISE Commercial Property Services of Englewood, Colo., specializes in managing multi-tenant, single tenant, and owner-occupied office, industrial and retail properties. Its services include property management, accounting, marketing, building maintenance and engineering, HVAC and electrical maintenance, tenant finish construction management and landscaping. For more information, visit risecps.com.
About Yardi
Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.