CLIENT SUCCESS STORY

Pennrose

Since 1971, Pennrose has improved the lives of working families by developing safe, vibrant housing communities. Its legacy includes the neighborhoods it enhances, the residents it serves, and the employees who uphold its core values. Pennrose holds a national reputation for excellence in real estate development and multifamily property management.

    double_quotes

    The more we use RentCafe Affordable Housing, the more our team can help each other garner the benefits it has to offer.

    Sam Lopez

    Director of Yardi Systems, Pennrose

The benefits

With RentCafe Affordable Housing, Pennrose achieves greater efficiency in compliance through proven workflows. The organization gains confidence in implementing HOTMA standards. Staff also spend fewer hours on certification paperwork, freeing time for higher-value tasks.

The company

Pennrose has a national reputation of excellence in real estate development and multifamily property management. Founded in 1971, Pennrose has a mission to improve the lives of working families by creating safe, secure housing communities. Pennrose has demonstrated an exceptional ability to develop and manage high-quality, affordable, conventional, mixed-income, mixed-use and master planned communities.

The challenge

Less paperwork, easier compliance

Pennrose sought to a solution to growingly complex affordable housing compliance mandates. By transforming formerly paper-based certification processes, Pennrose looked to make compliance intuitive, scalable and flexible to changing affordable housing regulations such as HOTMA.

The solution

RentCafe Affordable Housing

With RentCafe Affordable Housing, Pennrose has an efficient, digitized process management tool for core components of affordable housing compliance. RentCafe provides web-based access to affordable housing certification workflows, including intake forms and methods to upload digital copies of household forms.

The story

Streamlining compliance processes

Like affordable housing providers across the country, HOTMA affects Pennrose’s current and future plans for staff optimization.  As Pennrose grows in terms of properties, units and affordable housing programs, its management team set priority on streamlining core compliance processes.

A key to its strategy is Pennrose’s adoption of RentCafe Affordable Housing and its built-in leading practice workflows. Leading practice workflows are designed by Yardi affordable housing professionals based on years of experience working with clients across the country. With these workflows, Yardi affordable housing clients feel the assurance that their team isn’t missing critical steps and is completing their work in a proven efficient order.

Making the switch to RentCafe has put Pennrose in position to digitize compliance forms which were formerly paper based. This change procedure eliminates inefficiencies and takes advantage of working under an integrated affordable housing operating platform.

Adapting to change

Lopez credits his team’s positive attitude and hard work for making the transition to RentCafe and leading practice workflows a success.

“Pennrose enjoys a challenge and likes to work hard. The more we use RentCafe Affordable Housing, the more our team can help each other garner the benefits it has to offer,” said Lopez.