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CLIENT SUCCESS STORY
NorthPoint Development
NorthPoint Development is a Kansas City-based commercial real estate operating company committed to supporting the communities where we develop, acquire, lease, and manage Class A industrial space and multifamily communities.
We went from paper folders to [automation] with PayScan and Procure to Pay — and we were off to the races.
Kristen Johnson
VP of Development Compliance, NorthPoint Development
Products featured
The benefits
With Yardi, NorthPoint replaced spreadsheets and paper with connected workflows, improved budget visibility and forecasting, enforced vendor compliance and scaled reporting for investors.
The company
NorthPoint Development (NorthPoint) is a fast-growing industrial developer and operator. In just a decade, the company expanded from about 50 employees to more than 850, diversified across asset classes, and built an internal investment accounting arm while maintaining an entrepreneurial pace. Yardi supports this growth with construction-first workflows, unified financials and investor reporting that live in one operational ecosystem.
The challenge
For years, job cost management lived in Excel spreadsheets while invoices were stamped on paper folders. Recovering true budget variance, forecasting capital needs and enforcing vendor compliance required manual effort and exported data—increasing risk and slowing down decisions.
As NorthPoint scaled industrial development and added institutional partners, the team needed a real estate–focused platform that could centralize construction, payables, vendor onboarding and investor reporting, backed by responsive support.
The solution
Construction Manager, Procure to Pay, PayScan, VendorCafe, VendorShield, Deal Manager, Forecast Manager (in rollout)
Part of the Elevate suite, Construction Manager has centralized job cost, aligned budgets to investment structures and enabled in-system forecasting. NorthPoint implemented the solution remotely during COVID.
PayScan and Procure to Pay have digitized approvals, eliminated paper folders and standardized workflows across NorthPoint’s teams.
VendorCafe and VendorShield have automated vendor onboarding and insurance compliance, ensuring all vendor payments flow through a secure, integrated process.
Deal Manager and Forecast Manager have connected vacancies to website publishing and unify assumptions and performance planning for NorthPoint, with Performance Manager next in line to close the loop.
The story
The road to a reliable partner
NorthPoint historically stayed on older Voyager versions and rarely upgraded. That changed seven years ago. The team pushed for modernization to streamline end-to-end business processes. They added PayScan and Procure to Pay — and began engaging closely with Yardi’s implementation and account teams.
Regular touchpoints and hands-on guidance evolved the relationship from software vendor to strategic partner. “Usability [of solutions] and reliable customer support are critical — and Yardi has been a really good partner,” said Kristen Johnson, VP of development compliance.
Construction-first clarity
With Construction Manager, job cost moved out of spreadsheets and into a system that mirrors NorthPoint’s capitalization and deal structure. Finance can now identify variances, call capital when needed and forecast within the connected Yardi platform, which reduces risk from manual exports and lost history. The result is a single source of truth for the company’s largest work-in-progress line.
Compliance and scale without chaos
Rolling out VendorCafe and VendorShield companywide took about a year along with significant change management. The rollout now governs all vendor onboarding, insurance verification and invoice flow. NorthPoint created a white-glove internal assistance process to walk vendors through onboarding, which supports meeting partners where they are while keeping compliance inside the platform.
Building a connected future
NorthPoint first adopted Deal Manager to publish real-time availability through CommercialCafe. Now the team is expanding use of the solution to capture more deal lifecycle data. Forecast Manager is being phased in and Performance Manager will help tie assumptions, execution and results together for even greater advantages. The company’s successful approach to leveraging their Yardi tech stack has been pragmatic: keep construction running smoothly, then add new capabilities once stable — without breaking what works.