Voyager Suite
Breeze
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
CommercialCafe Suite
Elevate Suite
Procure to Pay Suite 
Energy Suite
Aspire
RightSource
Care Suite
Matrix
Yardi Kube Suite
ScreeningWorks Pro 
Yardi Corom
CLIENT SUCCESS STORY
The Housing Authority of DeKalb County
Affiliated Resources Group (ARG) manages the DeKalb County Housing Choice Voucher Program and is a recognized leader in affordable housing across Georgia, overseeing more than 12,000 units and vouchers statewide.
By customizing workflows to support each program’s requirements, we were able to specialize how the housing authority and property management company operate while improving overall organizational efficiency.
John Corcoran
Chief Operating Officer, The Housing Authority of DeKalb County
The benefits
DeKalb successfully manages multiple programs using customized workflows within both Yardi PHA and Affordable Housing solutions. The agency also streamlined intake and recertifications with RentCafe PHA and RightSource. Later, it implemented Maintenance IQ to strengthen visibility around unit turns and associated costs.
The company
DeKalb County Housing Authority manages multiple housing programs, including Housing Choice Vouchers, public housing and affordable housing tax credit properties. It is part of the Affiliated Resources Group, which drives housing and economic development through real estate, program administration and strategic consulting that strengthens communities.
The challenge
Managing multiple portfolios with different regulatory demands
Before working with Yardi, HADC and the property management company managed multiple programs using shared processes, making it difficult to support program-specific workflows and reporting requirements across their portfolios.
The solution
Customizing workflows across PHA and Affordable programs
DeKalb County relies on the Yardi PHA Suite and Affordable Housing solutions to manage complex, multi-program operations without sacrificing visibility or control. The suite allows teams to separate workflows by program while keeping data and reporting connected. RentCafe PHA and RightSource streamline intake and certifications, while Maintenance IQ enhances unit turn tracking and cost visibility. Together, the platform helps DeKalb reduce risk and improve efficiency across both portfolios.
The story
Program specific workflows through customization
DeKalb now uses Voyager and RentCafe PHA to manage the Housing Choice Voucher program and financial operations, while affordable housing and low-income housing tax credit programs operate in a separate database. This allows teams to follow program-specific workflows based on each program’s requirements.
A smoother resident and certification process
Applicants interact with the agency easily through RentCafe’s online portal. Staff can track where residents are in the application and certification and identify where there are slowdowns.
The DeKalb team manages back-end recertification processing seamlessly with Yardi RightSource. Even when staff are unavailable or there is turnover, business carries on as usual with this type of automation.
Clearer insight into maintenance operations
The team has greater visibility into unit turns and associated purchase orders thanks to Maintenance IQ. This added visibility allows them to understand the true cost of every turn.
The integrated marketplace helps control purchasing options and provides real-time insight into available inventory. With centralized tracking and cost transparency, teams can make more informed operational decisions and maintain tighter control over expenses.
Final Thoughts
For agencies with multiple portfolios, John Corcoran offers this advice:
“Invest in technology and automation earlier.”
Waiting until your organization becomes strained with risk only makes change more difficult. By adopting a robust system early, agencies can build a strong foundation and ensure flexibility as programs evolve. For DeKalb, investing in Yardi has positioned the agency for long-term stability and growth across all of its housing programs.