Let’s splash over to the East Coast and introduce the New York Marine Rescue Center (NYMRC), founded in 1996 in Riverhead, NY. This nonprofit is dedicated to preserving and conserving marine mammals and sea turtles. NYMRC provides in-field rescue and rehabilitation for marine mammals and sea turtles throughout New York. In fact, it is the only permitted organization to rescue and rehabilitate marine mammals and sea turtles in the state of New York. With its focus on continuing to help these critical animals and provide them with a second chance at life, NYMRC plans to carry out research projects that examine the post-release movement pattern of rehabilitated animals and further understand their utilization of New York waters. Yardi funding helps with the overall costs associated with operating this organization, which ultimately helps preserve these charismatic and important species. “We are so thankful for Yardi’s continued support,” said Maxine Montello, executive director of NYMRC. Since NYMRC’s inception, it has rescued 5,929 animals, including 2,344 sea turtles, 2,650 seals, and 935 small whales and dolphins. Yardi Long Island Volunteers Last year, #TeamYardi members from the Long Island, NY office had 27 volunteers who visited Robert Moses Beach for a beach clean-up day. One group gathered over 21 pounds of debris. The employees enjoyed a day at the beach and made an incredible impact on the marine environment. In addition to two beach clean-up days, eight volunteers represented Yardi at the New York Marine Rescue Center’s Ocean of Hope event. Yardi contributed a charitable donation, and the volunteers enjoyed silent auctions, music and food. Volunteer Opportunities All Yardi employees can join NYMRC in the field with beach clean-ups, fairs, and other educational programming. Please contact Maxine Montello at [email protected] to learn more about how to help and join NYMRC. “The team is only comprised of eight female employees. Without the support of volunteers and interns, NYRMC would not be able to do the work we do,” shared Montello. Find future non-profit profiles...

We’ve reached the conclusion of our senior living blog series, where we share our perspectives on themes from Argentum’s recent technology survey. Argentum conducted the survey to assess where operators’ priorities lie when it comes to technology — and explore what innovations are needed to meet their expectations.   Four key themes emerged from the report, including today’s theme, the fourth and final: urgency to close technology gaps. In short, operators are recognizing that given the evolving state of the industry, it’s time to accelerate technology innovation and adoption. We share more of the survey findings below and give a highlight of how our ever-evolving single connected solution is built to meet every need. Urgency to close technology gaps According to Argentum’s research, operators recognize that technology innovation is needed to keep up with industry shifts. From staffing challenges to navigating a new generation of residents, senior living communities are constantly navigating something new.   When asked what innovation is needed in the tech space, survey respondents noted they’re seeking the following: solutions designed for the unique needs of senior living. And taking that a step further, they’re supportive of co-innovating with technology companies to create such solutions. 80% of respondents shared this sentiment. See how Yardi welcomes co-innovation At Yardi, we are committed to taking care of our clients, which involves listening to feedback and collaborating to shape the future of our solutions. And with 40 years of experience in the industry, we’ve consistently devoted our efforts to this. We know the senior living industry is constantly shifting, which means operators’ needs (especially as they relate to technology) are continuously shifting, too. Our products across the Yardi Senior Living Suite are a testament to this, as each solution — from EHR to business intelligence — is enhanced each year based on co-innovation with our clients. We stay in touch to ensure we’re understanding each client’s unique needs, challenges and goals, and our team of industry experts makes it a priority to evolve our solutions accordingly. At its core, our suite of products is designed to always meet the unique needs of senior living.   Of course, our clients can speak to their experience with this co-innovation best. Explore their success stories, case studies and testimonial videos to see how they’re building success thanks to a collaborative relationship with our team. Learn more & connect with us We loved bringing you this senior living blog series! If you’re interested to learn more about the Yardi Senior Living Suite, our integrated solution designed to meet operators’ unique needs, watch an on-demand webinar. You’re always welcome to reach out to our team, too, with questions or to book a personalized demo. Thanks for...

Take your leasing team’s performance to the next level with Yardi Aspire — our user-friendly learning management solution built to revolutionize employee development. In the dynamic realm of property leasing, where each interaction holds significance, it’s essential to ensure your team excels in all aspects of leasing. With Aspire’s course assignment tool automatically delivering tailored content from its 10 course micro-learning series on leasing essentials, you can streamline your leasing training process with ease — propelling your team toward success. Maximize your leasing professionals’ potential Aspire helps companies seamlessly integrate third-party secret shop scores, or internally collected shop data, into their long-term training strategy. Secret shops are popular in the industry because they provide invaluable insights on employee performance, detailed scores in critical areas such as warm greetings, information gathering and timely tour invitations. By automating the assignment of micro-training courses, Aspire helps companies centralize that data and take the next step forward. Imagine a system where areas for improvement are recorded and relevant training is assigned automatically. With Aspire, this isn’t just a concept — it’s a reality. Our short, customizable leasing essentials courses focus on specific improvement areas highlighted in the shop report, ensuring targeted and effective skill enhancement. By leveraging Aspire’s automated approach to skill development, companies can maximize the value of their investment in shop services and other employee evaluation techniques. The dynamic solution helps you proactively address skill gaps with a personalized approach. Explore leasing courses in Aspire In today’s competitive leasing market, staying ahead requires continuous refinement of your team’s abilities. Aspire empowers companies to achieve precisely that — offering an innovative, efficient and automated solution to leasing agent performance development that is unique to the individual. Aspire’s leasing essentials courses include: Leasing Essentials: Phone Skills — Examine the techniques needed for successful phone conversations with prospective residents. We’ll discuss using proper phone greetings with prospects, gathering contact information and asking probing questions. Leasing Essentials: Promoting a Property by Phone — Learn the four aspects of promoting your property to prospects over the phone. We’ll discuss how to showcase property features, overcome objections, schedule a tour and close with the prospect.  Leasing Essentials: Building Rapport With Prospects by Phone — Discover the three parts of building rapport with a prospect on the phone.  Leasing Essentials: Responding to Internet Inquiries — Explore six strategies for responding to internet leasing inquiries from prospects.   Leasing Essentials: Preparing for Tours — Find out how preparation of the leasing office, property and unit impacts the success of a property tour with prospective residents. Leasing Essentials: Greeting a Prospect for Tours — See the three best practices for greeting a prospect. Following these recommendations can help you have greater success when conducting a tour.  Leasing Essentials: Gathering Prospect Information for Tours — Unlock the three parts of gathering prospect information prior to a property tour including setup, asking questions and implementing fair housing laws. We also explain the techniques associated with each part of the discussion. Leasing Essentials: Conducting a Successful Tour — Review how to conduct a successful property tour with a prospect. We recommend strategies for each part of a tour including touring the property, touring the home and addressing prospect concerns. Leasing Essentials: Closing With a Prospect — Determine the five steps for closing with a prospect during and after a property tour.   Leasing Essentials: Following Up With a Prospect — Find out when and how often to follow up with a prospect. We also explain best practices for common follow-up methods including email, phone call or text.  Start your journey with Aspire Ready to say goodbye to outdated training methods and embrace a brighter future for your leasing team? Reach out to team Yardi for a closer look at Aspire. We’re passionate about helping you unleash the full potential of your workforce — and witness your leasing success reach new...

Continuing our senior living blog series, we’re breaking down the next theme in Argentum’s recent technology survey — filling the technology void. This theme was inspired by the following: When asked what’s needed to improve resident health management, survey respondents claimed it’s better collaboration in the industry, investment in technology to support data sharing and a widespread adoption of electronic health record systems (EHRs). We take a closer look below, sharing more on Argentum’s findings — and covering how our senior living  technology can lend a helping hand. Filling the technology void What’s needed to achieve comprehensive health management in the senior living industry? According to Argentum’s findings, roughly 61% of respondents claimed it’s “partnerships and collaboration between health care systems and providers.” Collaboration was closely followed by investment in new technology to support data sharing and analytics (according to 58.06% of respondents) — and widespread adoption of EHRs (51.61% of respondents). Respondents also shared that when vetting technology solutions, having resources that show demonstratable return on investment (ROI) is needed. See how our senior living technology can help As a longstanding provider of care solutions in senior living, we recognize the importance of everything operators shared in Argentum’s survey. We continuously focus on the needs of the industry when evolving our technology, including Yardi EHR — our full-service electronic health record solution. Not only is Yardi EHR a leading solution built to help operators simplify record keeping, streamline caregiver tasks and more, it’s also an interoperable platform — meaning it connects with verified interface partners to exchange comprehensive data. Everything is automatic and seamless, with data flowing to and from Yardi EHR in real time. Speaking to the Argentum survey results, our interoperable partnership with Kno2 is a key avenue for collaborating with health care systems. Kno2 is a health information platform that offers access to unlimited cloud faxing, direct secure messaging and referral networks. In essence, you can connect Yardi EHR to all outside providers, HIEs and health systems via Kno2 — enabling better visibility and resident health management. Learn more about our interoperability initiatives and partnership with Kno2. Looking at additional ways Yardi EHR supports data sharing and improving resident health outcomes, it’s important to note the platform’s integration with Senior IQ, our dynamic business intelligence solution. Thanks to the seamless connection between these two systems — which unite on a single platform — our clients have access to real-time clinical data. Clinical data is drawn directly from Yardi EHR and presented via intuitive dashboards in Senior IQ, making it easy to track clinical trends, identify residents at risk, pinpoint problems and improve protocols. Learn more about the power of clinical data in Senior IQ. Discover how our clients are building success We understand the value in hearing from industry peers when exploring technology solutions. Be sure to explore Yardi senior living client success stories, case studies and testimonial videos to see how they’re driving success and maximizing ROI. Learn more from us Enjoying this blog series? Be sure to keep up with our other posts. If we sparked your interest in our solutions and how they can fill the industry’s technology void, reach out to learn more from our...

Dignity Matters, founded in 2016 in Framingham, MA, provides a reliable supply of free menstrual care and undergarments to homeless and impoverished females. Menstrual care is expensive, rarely donated and can’t be purchased with SNAP/Food Stamps, WIC, or any other federal benefit programs – so tens of thousands of women in Massachusetts are going without these essential items. Dignity Matters supports 15,000 women and girls monthly through a network of shelters, food pantries, public schools, community colleges and medical clinics. “Being able to manage their period safely each month makes it possible for them to attend school consistently, work to support their families, and live with dignity and confidence,” said Meryl Glassman, development director for Dignity Matters. Dignity Matters supports 15,000 women monthly, using a wholesale contract to buy menstrual care in bulk. Unfortunately, these costs have increased with inflation, but Dignity Matters hopes to grow to 1,000 more women this year. Funding from Yardi helps Dignity Matters plan for the year ahead and ensures they can consistently be there for every woman who counts on them. Every three dollars helps a woman manage her period with dignity. Yardi has made it possible for 14,000 women to manage their periods with dignity over the last five years! “Your consistent support helps us ensure we can be there for these women and girls every month,” expressed Glassman. She continued, “We appreciate the trust you put in us to use the funds where they will make the biggest difference, and we are incredibly grateful for your partnership!” Families in Need Many of the women who support Dignity Matters care for young children, and they put the needs of the children first, so there is often no money left to purchase menstrual care for themselves. Every month, Dignity Matters hears of women who are so grateful they do not have to choose between buying food and clothes for their children and buying menstrual care. This is not just for moms and daughters. The entire household benefits when menstrual care is accessible and when it can be discussed openly. One parent sent Dignity Matters a note to let them know how much the support means to them: “I am a single dad with teenage daughters. The most important thing we get is those pads. Thank you so much!” Volunteer Opportunities Dignity Matters started as a volunteer organization and still relies on hundreds of active volunteers to continue its efforts. They have opportunities to volunteer in the warehouse, help deliver products, and create menstrual care kits. They always look for runners for charity teams at the Falmouth Road Race and Boston 10K for Women. Anyone, anywhere, can help by making a donation on its website or sending products directly to the warehouse through its Amazon Wishlist.  “You and Yardi have made it possible for thousands of women to learn, work, and live with dignity,” said Glassman. She continued, “Your support is helping us put this issue front and center where it belongs – the more people become aware of period poverty, the more resources we’ll have to fight it. THANK YOU!” Find future non-profit profiles...

Last week, the women of the Atlanta office gathered to celebrate each other and network through thoughtful conversations in honor of Women’s History Month. The morning started with a raffle drawing and an exciting networking game: Meet Your Match. Everyone got a clue, such as “cookies” or “sweet,” and you had to network to meet your match without saying the word. For example, “milk & cookies” or “sweet and sour.” While the event took place, music played in the breakroom, and a complete brunch feast was served, including waffles with all the fixings, salmon and grits, bacon and eggs, and mock mimosas. Afterward, the women gathered in the meeting room for fun trivia questions and discussions. The trivia knowledge consisted of famous women in our industry and more, with prizes. Fireside chats were then discussed to create a supportive and informative environment for the office women. A box of tissues circled as many had emotional and profound stories to share. These stories and strategies for overcoming traumatic experiences that have built such strong women were welcomed with open arms, and everyone was in their feels. It wrapped up with some open conversations and engagement for “Women at Yardi,” which will soon open the doors for women to come together virtually for support and vitality. What an empowering day for the women in the Atlanta...

As environmental, social and governance (ESG) regulations evolve, so do the challenges building owners and managers face with data aggregation and reporting. Fortunately, Yardi offers Energy Solutions that provide ongoing access to reliable data, automated workflows and streamlined reporting tools — all of which help alleviate those challenges. It all starts with our Invoice Processing and ESG Reporting solution, which equips you to streamline disclosures, benchmark properties with ENERGY STAR® and GRESB, ensure data traceability and report on performance improvements. In the Q&A below, we delve further into the ENERGY STAR piece — an integral component — courtesy of Randy Moss, manager of sustainability products at Yardi. You’ll see how as an ENERGY STAR Partner of the Year for the last six years, Yardi has direct, automated access to import and export data in and out of ENERGY STAR Portfolio Manager. That means you have a holistic view of your ESG data at all times, helping you meet benchmarking and reporting needs, make informed decisions and reduce the risk of errors. To date, nearly 9,000 properties have benchmarked in ENERGY STAR Portfolio Manager with Yardi, and we’re excited to see more growth in the future.  Read on to learn all-things ENERGY STAR from Randy, whose impactful work in energy management and sustainability extends over 30 years. In his role at Yardi today, Randy helps clients and internal teams identify how our products can most effectively address specific sustainability needs. What motivated you to get involved in ENERGY STAR as a Manager at Yardi? Moss: Our clients were voicing frustration with the process of loading and maintaining data in Portfolio Manager. Since managing data is one of Yardi’s strengths, it made sense to assist clients in this area. In addition to being able to automate much of the data transfer to Portfolio Manager, Yardi’s team excels at confirming data is high quality and up to date. What is ENERGY STAR Portfolio Manager used for? Moss: Portfolio Manager is now the most used system for Compliance and Green Finance reporting in North America. Literally hundreds of jurisdictions and programs use Portfolio Manager as their system of record for compliance reporting. Loading data into Portfolio Manager permits properties to share the same data with multiple programs. One property we manage today is sending Portfolio Manager data to five different programs. All receive reports based on the same data, eliminating the chance of discrepancies between data being sent to different programs. The coming wave of Building Performance Standards (BPS) are usually referencing data in Portfolio Manager. This makes the accuracy of data in Portfolio Manager critically important. What does it mean that Yardi is an ENERGY STAR Partner? Moss: Yardi has been Partner of the Year for six years in in row and has received the Sustained Excellence Award, which is the highest level of EPA recognition, for three years now. This recognition is reserved for best in class service providers and Yardi is honored to be recognized as a Partner of the Year with Sustained Excellence. This motivates us to continuously seek ways to improve our services so we can provide our clients with the best service available for their ENERGY STAR data.  How does Yardi help clients comply with local and state regulations? Moss: New regulations are emerging almost weekly. Every jurisdiction — and there’s about 100 of them we report to — has different reporting requirements and timelines. For building owners and managers, the process of collecting data and reporting annually is painful. With Yardi Energy Solutions, we have a team of analysts who are highly skilled at working with environmental data and utility vendors. We handle capturing the data and putting it into ENERGY STAR, ensuring accurate and on-time reporting to keep your properties in full compliance with the relevant regulations. The Yardi team also tracks emerging regulations and trends in the industry. Building Performance Standards, built on ENERGY...

We’re back for part two of our senior living blog series, where we share our perspectives on themes from Argentum’s recent technology survey. So far, we’ve covered the survey results and our take on silo-busting (replacing disparate systems with integrated, interoperable software). Today’s post is all about the next theme: Capital to drive technology adoption. In short, operators currently see limited capital as a barrier to adopting integrated technology — but their appetite for adoption is strong. And when asked what’s most important when vetting new solutions, their answer was simple: proven return on investment (ROI). Read on as we delve deeper into the survey results — and share how the Yardi Senior Living Suite offers maximum ROI. Capital to drive technology adoption: The importance of ROI For today’s operators, financial constraints act as barriers to adoption, deployment and effective utilization of integrated technology solutions. This was agreed upon by more than 50% of survey respondents, according to Argentum. That said, operators are confident that moving forward with integrated technology is crucial. They require proven ROI, though, when evaluating potential solutions. Nearly two-thirds of survey respondents deemed ROI as critical when vetting new software. Respondents also shared their priority “shopping list” in the search for integrated technology. This included integrating outcome data and health records, as well as building out a comprehensive data infrastructure for analytics. See how the Yardi Senior Living Suite optimizes ROI Plain and simple, by uniting every solution you need on a single integrated platform, the Yardi Senior Living Suite maximizes your ROI. You eliminate the need to license disparate software systems — which lowers your total cost of ownership and offers added benefits like time savings, prevention of data-entry errors, streamlined workflows and more. As it relates to the Argentum survey, here’s a glimpse of key integrations within the Yardi Senior Living Suite — all of which offer unmatched ROI: Yardi Voyager Senior Housing and RentCafe Senior CRM: access readily updated unit availability, create electronic leases with ease and utilize a comprehensive leasing workflow. Yardi Voyager Senior Housing and Yardi EHR: capture all care cost data — and view changes in care instantly — in one secure place. RentCafe Senior CRM and Yardi EHR: enjoy a database that centralizes the entire resident story through their prospect-to-resident journey, equipping caregivers to streamline assessments. Yardi EHR, eMAR and pharmacies: optimize orders by facilitating seamless communication between caregivers and pharmacy partners. Yardi Senior IQ and all of the above: unlock a business intelligence solution that automatically collects data from tools across the Senior Living Suite, including outcome data related to CRM and EHR, as well as financial analytics. Hear from Yardi clients, connect with our team We know proven ROI is what operators need most, so we invite you to reach out to our senior living team. We’ll give you a personalized, in-depth demo of our solutions to show exactly how they maximize your ROI. In the meantime, our fantastic clients can speak to their experience with our solutions. Explore Yardi senior living client success stories, case studies and testimonial videos to see how they’re building success and boosting ROI. Keep up with the series Be sure to read the other posts in this series. If you’d like to read the full Argentum survey, download it...