Voyager Suite
Breeze
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
CommercialCafe Suite
Elevate Suite
Procure to Pay Suite 
Energy Suite
Aspire
RightSource
Care Suite
Matrix
Yardi Kube Suite
ScreeningWorks Pro 
Yardi Corom
CLIENT SUCCESS STORY
AVE by Korman Communities
AVE is comprised of Class A+ multifamily communities offering elevated apartment living featuring high-touch service, exceptional lifestyle programming, and on-demand, state-of-the-art business, wellness, and entertainment amenities. This resort lifestyle attracts a discerning renter by choice with strong retention.
It’s so convenient for residents to pay rent and utilities together with one payment, one system and no confusion.
Emily Dorner
Director, Brand Operations and Asset, AVE by Korman Communities
Having all our utility data right in Yardi means we don’t need to log into separate portals. Everything is in one place.
Emily Dorner
Director, Brand Operations and Asset, AVE by Korman Communities
With Yardi Utility Billing and Bill Pay Express, invoices flow automatically, payments process faster and our teams spend less time on manual tasks.
Emily Dorner
Director, Brand Operations and Asset, AVE by Korman Communities
Products featured
The benefits
Automation reduced manual work and improved accuracy across teams. Real-time data visibility helps AVE by Korman Communities streamline billing, accelerate payments and enhance resident satisfaction.
The company
AVE by Korman Living is a fifth-generation, family-owned real estate company with more than a century of experience in hospitality and multifamily housing. AVE offers both traditional luxury apartments and flexible-stay furnished suites.
The challenge
AVE used multiple third-party providers to manage utilities. The inconsistent communication and additional manual work from this approach slowed payments and complicated financial reporting for onsite property managers and corporate accounting teams. To support its commitment to exceptional resident experiences, AVE needed a single, reliable platform that simplified billing and improved operational visibility.
The solution
AVE implemented Yardi Utility Billing and Bill Pay Express to bring all invoice processing, payment and resident billing functions into one system. The solutions’ integration with Yardi Voyager eliminates manual entry and separate portals, giving staff real-time insight into utility expenses and payment status. Residents can now pay rent and utilities together in one transaction, creating a simple, transparent billing experience that supports AVE’s service-first approach.
The story
Seamless operations
AVE transformed its utility management process with Yardi. All invoices now flow directly into Bill Pay Express, where payments are processed automatically, saving time for onsite and accounting staff. “With Yardi Utility Billing and Bill Pay Express, invoices flow automatically, payments process faster and our teams spend less time on manual tasks,” said Emily Dorner, director of brand operations and asset management for AVE.
Centralized data & faster reporting
By housing all utility data within Yardi Voyager, AVE eliminated the need to log in to multiple systems or reconcile spreadsheets at month’s end. This centralized approach improves accuracy and ensures teams have real-time visibility into payments and outstanding balances.
“Having all our utility data right in Yardi means we don’t need to log into separate portals. Everything is in one place,” Dorner said.
A better experience for residents
Bill Pay Express has been just as impactful for residents. Utility charges appear directly on resident ledgers, allowing one combined payment for rent and utilities each month. “It’s so convenient for residents to pay rent and utilities together in one payment and one system with no confusion,” Dorner said. The streamlined process also aligns with AVE’s customer service standards by keeping all resident communication in-house.
Ensure compliance
The Yardi Energy team also provided regulatory guidance during setup, ensuring state and local requirements were met. This support gave AVE confidence that utility charges are accurate, compliant and fair, which improves recovery rates while maintaining transparency.
“Moving is stressful enough. Utility Billing gives new residents and our teams one less thing to worry about by creating a seamless billing experience,” Dorner said.