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CLIENT SUCCESS STORY
Hyder Property Management Professionals
Using a broad range of federal and state housing programs, Hyder Property Management Professionals builds thriving communities across southern California. Hyder’s team is committed to clients, residents and staff, delivering high-quality, versatile services and partnering with local communities to achieve shared success.
The ability to train multiple people at one time is a huge game changer.
Crystil Haas
Director of Compliance and Technical Compliance, Hyder Property Management Professionals
The benefits
Hyder uses Yardi Aspire as a centralized training platform that unifies onboarding, compliance and professional development in one place. With recorded sessions accessible anytime and anywhere, the company ensures consistent learning across all teams while reducing travel time and costs through virtual training and centralized content delivery. New hires complete required courses before arriving on-site, helping them get up to speed faster, and scalable training events allow Hyder to educate large groups without sacrificing quality.
Yardi Aspire also gives Hyder improved reporting capabilities, delivering deeper insights for owners and investors. By integrating operations, compliance and accounting, the system creates a seamless data flow across departments, enabling more informed decision-making backed by measurable performance data and complete visibility.
The company
With affordable housing properties under management throughout San Diego County, Riverside County, northern California and Hawaii, Hyder requires strong technology integration and scalable training tools to support compliance and operational excellence.
The challenge
Before implementing Yardi Aspire, Hyder relied heavily on face-to-face meetings for staff training and onboarding. As the company expanded, coordinating schedules across multiple regions became increasingly difficult. The pace of growth made it nearly impossible to maintain consistent, in-person training for every new hire and department.
The solution
Yardi Aspire training technology delivers personalized learning experiences with a blend of virtual training, live events, company resources and direct coaching. Aspire offers hundreds of customizable courses plus exclusive Yardi software content for commercial and residential products, including multifamily, affordable housing, PHA and others.
The story
Hyder adopted Yardi Aspire to centralize training and compliance management across the company. The system allowed the team to host large virtual sessions, track completion and ensure consistent knowledge across departments.
“The ability to train multiple people at one time and record sessions for those who can’t attend is a huge game changer,” said Crystil Haas, director of compliance and technical compliance. “Everyone stays on the same page.”
Yardi Aspire also integrates with Hyder’s HR processes, ensuring that every employee completes required courses such as accounting, compliance and operations before stepping foot on a property.
Results
Since rolling out Aspire, Hyder has improved efficiency and reduced the time and cost of training. Employees can now access learning materials anytime, while managers gain visibility into progress and compliance.
Although the team is still gathering measurable data, Haas said the company already sees savings in travel costs and scheduling time. “Having one central location for training has been fantastic for us,” she said.
Beyond training, Hyder’s technical compliance department uses Yardi software to connect accounting, compliance and operations on one platform. This level of centralization makes it easier for Hyder to generate comprehensive reports for owners and investors. “What you can measure, you can make better,” said Haas, quoting her CEO. “Yardi has been huge in helping us measure and improve every part of our business.”