RENTCafé

  • Attract Leads.  Turn leads into leases.

    Deliver outstanding service to retain residents.  RENTCafé™ is a full marketing and leasing solution, featuring social media and reputation management tools, plus full online leasing, rent payments, and maintenance requests.

Attract prospects with full step-by-step leasing online or through Facebook, retain residents with convenient online payments and maintenance requests, plus gain trusted referrals with built-in social media and reputation management tools. RENTCafé also features mobility for your leasing consultants, allowing them to turn leads into leases – faster.  Seamless integration with Yardi Voyager® and Yardi LeasingPad CRM™ presents prospects with real-time pricing and unit availability, along with self-service screening and renter’s insurance fulfillment when used with Yardi RENTmaximizer™, Yardi Resident Screening™, and ResidentShield® Protection Plan™.

Product Highlights

 

  • Reputation Management

    Many renters now research your properties and company online before contacting you. The RENTCafé reputation management program helps to ensure an accurate first impression. Using this tool, your staff can track, review, and manage online ratings from Yelp, Facebook, Apartment Reviews, Apartment Ratings and Renters Voice. The program also tracks corrective action taken on problematic reviews.*


  • Social Media Marketing

    RENTCafé allows you to tap into your residents’ social networks to increase your prospective audience and lower your marketing costs. Built into your RENTCafé resident portal, the program expands your online presence and incentivizes residents to give trusted referrals to friends, family, and colleagues.*

  • Online Leasing and Resident Services

    Full online lease execution complete with electronic signature presents prospects with real-time pricing and unit availability along with self-service screening and renters insurance fulfilment – either online or through Faceboook.  Our resident portal provides in-demand services to increase renter retention. Also available as a mobile app, the resident portal allows renters to easily, securely, and instantly update their resident profiles, view balances, make payments, and submit maintenance requests with photos and voice memos.

  • ILS Data Syndication

    Manage your entire digital marketing program in one convenient place with our Internet Listing Service (ILS) syndication tools. Using your property data in Voyager, RENTCafé allows you to automatically update your online property listings at all of your Internet listing services nightly with current pricing, photos, amenities and more.

  • Property Marketing Sites

    RENTCafé property marketing sites provide appealing, clean designs, easy-to-use features, large photo displays, and convenient mouse-over floor plans to give prospects vivid online community tours.

  • Eligibility and Compliance

    HOUSINGCafé provides an online eligibility and compliance portal for Affordable Housing, Public Housing and Housing Choice Vouchers.  Save time and money by giving your applicants and residents access to online housing applications, annual rent reviews, and recertifications. HOUSINGCafé streamlines the application process by enabling upload of documentation, electronic signatures, and online payments.

  • RENTCafé Connect

    Powered by Yardi Call Center™ , RENTCafé Connect™ provides all the benefits of a traditional automated answering service for roll-over and after hours phone coverage, as well as on demand access to a highly skilled 24/7 call center service when you need it.  Complete integration with RENTCafé provides additional reporting tools to ensure that you never miss  a leasing opportunity.  In addition to on-demand call reports, clients utilizing live agent services can configure notification settings for call thresholds, identify call volume, and analyze response times.

* Social media and reputation management features are not available for the Yardi Genesis2 platform.

Key Features
  • Reputation management and resident referrals using social media
  • Prospect portals with complete online leasing with lease execution
  • Resident portals with online payments, maintenance requests, and lease renewals
  • ILS data syndication and property marketing sites with a seamless online customer experience
  • Full mobility and complete integration with Voyager and Yardi LeasingPad CRM
Key Benefits
  • Fulfills all your online property marketing and resident service needs from one platform
  • Maximizes leads with social media marketing and reputation management tools
  • Helps you connect with prospects and turn leads into leases
  • Expedites the leasing cycle with complete online lease execution and renewals
  • Adds efficiency and heightens prospect and resident satisfaction through mobile apps