Reducing Turnover May23

Reducing Turnover

As the senior living industry continues searching for solutions to ongoing workforce shortages and rampant burnout, software solutions like Yardi Voyager can simplify tasks and increase employee satisfaction. Finding and keeping the right employees remains an ongoing challenge for senior living providers. In fact, according to research firm Holleran, after a fairly short “honeymoon period” of one year, worker engagement begins to decline, leading employees to seek out new opportunities and resulting in a 42% average turnover rate for life plan communities. These losses translate into real money: The average cost of turnover per employee can be up to 50% of that employee’s salary, with true turnover costs for registered nursing hovering above $65,000 per employee. “Turnover in our industry’s been pretty high,” admits Angela Kennedy, Senior Accountant for Commonwealth Assisted Living. “Just being able to recruit and retain top talent is challenging.” “Our People Set Us Apart” With a set of core values focused on helping seniors “age with dignity,” Commonwealth Assisted Living operates 23 communities throughout Virginia. Founded in 2002 by Richard J. Brewer, the company values leadership from within and strives to create an atmosphere of teamwork and transparency. As one of the largest providers of independent living, assisted living and memory care in the state, Commonwealth cares for over 1,500 residents. “Our people set us apart from other providers,” says Brewer, “We work hard, and are not afraid to do things differently.” The centralized recordkeeping, customized menus and easy to relevant records available through Yardi Voyager® Senior Housing allows Commonwealth staffers to do their jobs much for effectively, but that’s not the only benefit. According to Angela, the simplified data entry system and streamlined record keeping also help employees feel more engaged by freeing them from mundane, repetitive tasks so they...

Growing Office Rents May23

Growing Office Rents

CBRE recently released the Spring 2017 North America Suburban Office Trends Report. Econometric advisors foresee positive net absorption and rent growth will continue throughout suburban office markets in the United States. A handful of cities stand out for their growth. For more than 27 quarters, the U.S. suburban office vacancy rate has refused to rise. Sluggish new supply in major suburbs cannot keep up with increasing tenant demand. Even suburbs that were slow to recover from the recession are now showing luster.  CBRE reports that several Florida markets, Milwaukee, Phoenix, and even Detroit posted year-over-year vacancy rate decreases of 200 bps or more in Q4 2016. Submarkets that cater to thriving industries, such as technology, stand to benefit the most from this trend. Major suburbs that offer energy efficient spaces and top-end amenities will also do well. The following 10 markets are slated for success throughout 2018. Suburban Atlanta Rents increased by 10.1 percent, ending 2016 at an average of $22.47 per sq. ft. Atlanta Business Chronicle reports that some neighborhoods of the metropolitan area just made history by breaking the $50 per foot barrier. Cambridge, Mass. The vacancy rate declined by 180 basis points by Q4 2016, ending at 3.8 percent. The average price came in at $65.26 per sq. ft. The new city of Cambridge has grown in large part due to the presence of technology powerhouses, Microsoft and Apple. The presence of academic professionals, employees of Cambridge Innovation Center and WeWork also contribute to the high demand for office spaces. Suburban Fort Lauderdale, Fla. At the end of Q4 2016, the suburb yielded 8.3 office rent growth, at a price of about $29 per sq. ft. New construction and the conversion of some retail spaces into office space may provide relief...

Business Travel May22

Business Travel

Travel Leaders Group, the largest traditional travel agency in North America, released the 2017 Business Travel Trends survey. More than 540 agents participated in the survey, each with a portfolio composed of at least 50 percent business travel clients. The survey highlights industry trends as well as business travelers’ leading concerns. The business travel sector is projected to remain strong with 86% of agents expecting bookings to remain “as high or higher” than the same time last year. With potential growth in mind, industry professionals search for ways to improve the traveler experience. Top Concerns Each year, agents reported the top travel three concerns for their clients. The chart below reflects changes from year to year.   While agents can do very little to ease difficulties within the airlines and TSA, they have committed to tackling the problems within their reach. Agents reported that they are most able to address or mitigate the following concerns for corporate travelers: Delayed flights 48.6% Making sure someone has their back 39.2% Earning frequent flyer/loyalty points 32.3% Limited airline seat availability 28.7% Travel costs 25.1% Wish Lists Skift, the nation’s largest industry intelligence platform, created the Supertraveler’s Wish List this year. Beyond the woes of airlines and agents, this list hones in on what business travelers seek on a personal level. The most sought-after features include better apps for hotels and improved retail in and around accommodations. Those are great additions for short term stays. But for travelers on assignment for several weeks or months, more is needed to help them feel comfortable. Corporate housing provides a more permanent feel than hotels—but they rarely get it right. Beyond pots and pans in the kitchen, corporate housing fails to address personal needs. Yardi has created a travelers’ wish list to...

YASC Scavenger Hunt May20

YASC Scavenger Hunt

Join the social media photo scavenger hunt at YASC 2017 in Washington, D.C. This is a great way to network with fellow attendees, explore the conference offerings, and learn about Yardi’s history, products, and values. We invite you to jump in on the fun! It’s easy to participate: Snap and post photos of scavenger hunt items on Twitter and Instagram Tag posts with the event hashtag, #YASC2017 Winners will be announced on social media Thursday, May 25, starting at 9am EST Rules: Snap and post on Twitter or Instagram using #YASC2017. Accounts must be public for posts to be visible during contest. There are lots of fun prizes, so don’t miss out!  YASC photo scavenger hunt list: At the YASC Registration Desk A General Session photo Networking at lunch or a break A Washington, D.C. landmark (outside the hotel) With a Yardi staff member (look for the Yardi shirts) Visit Knowledge Central In a course or panel session Selfie with your team or YASC attendee At one of the YASC receptions A favorite moment at YASC Questions?  Visit the Networking Lounge in Columbia Hall of the Washington Hilton, message Yardi on social media, or email us at...

YASC DC 2017 May19

YASC DC 2017

We’re excited to welcome more than 1400 of our valued Yardi clients to the Washington Hilton in Washington, D.C., next week for our biannual Yardi Advanced Solutions Conference (YASC). The networking, fun and learning begins Tuesday, May 23, and concludes Thursday, May 25. Attendees will enjoy a robust schedule of training courses, networking and social events, opportunities to get hands-on with Yardi software, ask the experts and much more. If you’d still like to attend, it is not too late to register. As he has done for the past 15 years, Yardi founder and CEO Anant Yardi will kick off the event on Tuesday morning with a keynote address to attending clients and staff in the International Ballroom. Mr. Yardi typically offers a high-level overview of technology advancement and points of connection to the real estate industry. YASC will be held on the West Coast in San Diego, Calif., from Sept. 13-15. International YASC events are slated for Amsterdam, Singapore and Sydney this fall. A growing YASC Middle East took place this past spring in Dubai. “Our Yardi conference offerings continue to expand, and our goal is for the quality of the client experience to continually improve,” said Tim Hoover, Yardi creative director and producer of the event. “As our repeat attendees can attest, no two YASCs are the same as we strive to make each one better than the last.” Features of this year’s Washington, D.C., conference includes: Opportunities to Connect Over Lunch Network with industry peers and hear more about what they’re doing and how they’re doing it. At lunch, look for signs on the tables and select your seat based on your area of interest. A Yardi specialist will be at each table to answer product-related questions. Client Panels and Roundtables Considering a new core product purchase or want to improve how you use your existing platform? Check the course list for the client panels and roundtable discussions. These are great places to pick up tips and insight from your industry peers. Knowledge Central Have a technical question about a Yardi product that you currently use or are considering purchasing? This is the place to go for expert help, one-on-one support, product demonstrations and information about upgrades and implementations. The sales team will be giving away some cool Patagonia gear to clients who stop by for a demo, so if you’ve been wanting to ask about a product you don’t yet have, this is a great time to do it. Wednesday Night Yardi Parti Yardi’s YASC celebrations are known for their food, entertainment and fun! Join us to celebrate our 2017 theme: “Energized for Tomorrow” and see what everyone is talking about. Dinner, drinks, live music, dancing, photo booth and more will take place on Wednesday night in the International Ballroom. Networking Lounge Stop by the networking lounge in the foyer of Columbia Hall and sit down for a conversation with your new industry connections. The Networking Lounge is also where you can find Yardi social media staff, who can answer questions about using social channels for branding, marketing and connecting with your consumer base. Social Media Channels We’ll be running contests throughout the conference, so get engaged and share your experience on social media using #YASC2017 for conference news, prizes and more! You’ll find us @Yardi on LinkedIn, Twitter and Facebook, and @YardiSystems on Instagram. Follow the Action We’ll be posting live from the event and so will our social media savvy clients. Find all the posts in one place at our YASC Social...

Insights From AIM May18

Insights From AIM

Multifamily marketers from across the country converged in Huntington Beach for the 2017 Apartment Internet Marketing (AIM) Conference on May 7-10. Several hundred professionals gathered to explore the industry’s latest marketing trends and best practices. Here are three ideas from this year’s event that might buoy your marketing efforts: Tell Your Story Marketing is not just an exercise in generating the lowest cost per lead. It’s a complex combination of creativity and strategy that ultimately tells a story to potential customers. In a world of constant digital distraction, today’s marketers need to have the skills to create content that will rise above the noise. When it comes to creating engaging content, authentic storytelling and video rule. AIM panelists Jamie Matusek, President of Catalyst, Lori Valenti Webb, Director of Marketing at Wood Residential Services, and Anna Geary, Founder of Show My Property TV, explored the ideal customer experience. Matusek explained that experiences progress through the Happiness Halo framework, from anticipation to interaction to afterglow. Anticipation is the process of building excitement, teasing potential customers into wanting to know more. This can be seen in pre-event promotion and behind-the-scenes videos. Interaction immerses customers in an experience, providing emotional direction to aid in decision making. Multifamily application could be a time-constrained promotion, such as a rent discount, or highlighting property perks, such as free recreation classes or dog-friendly happy hours. Afterglow focuses on creating a positive memory, reinforcing brand positivity. As Matusek explained, bad things will happen, such as a poorly executed maintenance request or a negative front office visit, so it’s important to positively direct the sentiments with each resident touch point. Crafting an effective story can combine these three concepts into any medium, from a blog or social media post to a video. At AIM, video was...

Energized for Tomorrow May17

Energized for Tomorrow

Yardi has been creating real estate software for more than three decades. The company was founded by Anant Yardi in Santa Barbara in 1984, and over the years Yardi has become a respected industry leader and pioneer, providing technology solutions for almost every conceivable real estate vertical. After more than 30 years in the business, you might expect us to be setting the metaphorical cruise control while we enjoy the ride. Time to think again. As we focus on 2017 and beyond, Yardi is proud to unveil a new theme and direction. We are Energized for Tomorrow. Capturing our spirit Energy powers our bodies, our homes and our businesses. It is part of natural processes, people, machinery and technology. Energy is also an invaluable description of spirit. When we say “energized,” you might hear “focused, excited, driven, motivated, ready, enthusiastic, prepared.” But that’s just the beginning. Energy is contagious. It spreads quickly and can power exciting results and success. For us, it all starts in the workplace. We hope to continue perpetuating the positive, supportive, family-focused energy that is part of our longstanding corporate culture beyond our offices. Serving our clients Our clients tell us that they enjoy coming to our Yardi Advanced Solutions Conferences (YASC), as well as the vertical-focused Yardi Forums, because of the spirit of community at Yardi. As we continue to grow globally, we will find new ways to share that energy. Our energy for creative development and progress is frequently powered by our valued clients. We thrive when we listen to their challenges, strategies, struggles and successes. We are energized by creating products that help our clients run their businesses better. Energy is also a very practical consideration for every business owner. No matter what your segment of the real estate industry, providing efficient and affordable utility services and billing is a consideration. Energized for good Finally, we want to use our energy to give back. As part of our philanthropic efforts, we are working to promote the cause of energy efficiency on a national level. We have provided education grants to BOMA, IREM, NAA and BOMI International to move this important work forward. The goal is to help reduce energy use in commercial, residential and mixed-use properties through education and technology. We look forward to sharing more about how we are energized for good in the months to come. This year and into the future, we want to stay Energized for Tomorrow. Thank you for joining us on the...

Shining Cities May16

Shining Cities

Solar power installations marked a new high in 2016. The U.S. now has 42 gigawatts of solar photovoltaic energy capacity, sufficient to power 8.3 million homes and reduce carbon dioxide emissions by 52.3 million metric tons annually. The solar capacity grew by 55 percent year-over-year, according to an analysis released by Environment America Research and Policy Center. The report, “Shining Cities: How Smart Local Policies Are Expanding Solar Power in America,” shows that the top five positions are occupied by San Diego, Los Angeles, Honolulu, San Jose and Phoenix. An impressive number of American citizens have invested in their own solar projects in their communities, while many more are ready to enroll. In 2016, just the top 20 cities accounted for as much solar power capacity as the entire country had installed in 2010, nearly 2 gigawatts. There is also a new number one solar-powered city, San Diego, which is replacing Los Angeles. But even though the industry marked such great progress last year, there are still vast amounts of untapped solar potential. San Diego, for instance, has developed less than 14 percent of its technical potential for solar energy on small buildings. “San Diego is setting the standard for other cities across the country when it comes to protecting our environment and creating a cleaner future,” San Diego Mayor Kevin Faulconer said. “This new ranking is a testament to the many San Diego residents and businesses harnessing our natural resources as we march toward our goal of using 100 percent renewable energy throughout the city.” In order to shift the U.S. toward an economy powered by 100 percent renewable energy, officials must continue to adopt a series of pro-solar policies. “Cities are recognizing that clean, local and affordable energy just makes sense,” said...

Ransomware Rundown

Though some experts predicted the final payoff would hit one billion dollars, Friday’s ransomware attack – believed to be one of the largest ever perpetrated – ended with a fizzle over the weekend with the hackers barely pulling in $26,000 before being  temporarily stopped in their tracks by an anonymous cyber security expert. Summarizing the situation Monday morning, Jan Op Gen Oorth, senior spokesman for Europol, told the AFP, “The number of victims appears not to have gone up and so far the situation seems stable in Europe, which is a success.” “It seems that a lot of internet security guys over the weekend did their homework and ran the security software updates.” A Simple Fix According to Gizmodo the damage was mitigated, in part, due to the quick action of an “anonymous 26-year-old security researcher” named MalwareTech, who managed to temporarily slow the spread of the ransomware attack late Friday. After discovering the domain name associated with the ransomware, iuqerfsodp9ifjaposdfjhgosurijfaewrwergwe- a.com was available for purchase for just $10.69, MalwareTech bought the domain and halted the attack. “Initially someone had reported the wrong way round that we had caused the infection by registering the domain, so I had a mini freak out until I realized it was actually the other way around and we had stopped it,” MalwareTech told The Guardian. According to Matthieu Suiche, founder of cybersecurity firm Comae Technologies, MaltechWare’s registration of the domain stopped the malware from spreading throughout the US. “The kill switch is why the U.S. hasn’t been touched so far,” he told the New York Times on Saturday. “But it’s only temporary. All the attackers would have to do is create a variant of the hack with a different domain name. I would expect them to do that.” A Global Attack The flurry of ransomware attacks shut down several...

Corporate Housing May15

Corporate Housing

Corporate travel has its perks. Thrilling locales, new experiences, and passport stamps are just a few takeaways from life on the road. Yet for traveling professionals with longer assignments, housing can be the least exciting part of the job. One company aims to improve corporate housing one unit at a time. Seattle-based Synergy Global Housing specializes in a “left of center” approach to employee accommodations. The company garners feedback from real traveling professionals in order to create temporary housing that feels like home—maybe even a bit better. A new Synergy property in Paulo Alto combines several of the latest concepts from the company’s idea incubator: Transport Made Easy Synergy paired with PUBLIC boutique bike manufacturer in San Francisco to create the Gear Wall. Amongst custom storage compartments and living plants hangs a shiny red bike. It entices residents to take it out for a spin. “It is our hope that these bikes also encourage guests to go outside of their apartment communities and see more of the world beyond their window view,” states the Synergy blog. The bicycle fills multiple voids, allowing users to gain quick access to the workplace and local businesses while fitting in a quick workout. The slower mode of travel can help residents learn more about the neighborhood and improve integration. Unique to You Rather than a one-size-fits-all design scheme, Synergy Palo Alto units come with a variety of aesthetics from which to choose. Themes include, but are not limited to, vintage, contemporary, sporty, and elegant. Residents can choose the unit style that most closely appeals to their lifestyle. The curated designs elevate housing standards beyond cookie-cutter hotels, helping travelers feel comfortable in their new space. Family First Time away from loved ones is often cited as one of the...

Smarter Buildings

Energy management software not only reduces waste and electricity costs, it can also provide responsive, optimized energy solutions for smarter, more efficient buildings. For owners and operators of smart buildings, energy management data can be an embarrassment of riches. The latest technologies allow for tracking of even the smallest detail, from occupancy averages to temperature adjustments of less than one degree. It’s what Matt Eggers describes as “savings by shavings,” and while the level of control can result in significantly smaller utility bills, information overload and lack of consistency can undermine even the most committed energy efficiency strategy. “You can’t expect humans to be sitting at a computer constantly responding to 10th of a degree temperature adjustments and other minutia,” Eggers declared during a recent Realcomm Webinar on Energy Efficiency in Buildings, “but energy management software can handle the task.” “Buildings are complicated, but in the future intelligent software systems will allow for really dramatic savings by optimizing building information for best performance.” Data Captured Equals Dollars Saved Many building owners and operators fail to take full advantage of the phenomenal amount of performance data available in relation to energy use and overall operations. The latest energy management software aims to make all those facts and figures easily digestible to enable the creation of individualized and effective energy efficiency benchmarks and strategies. The panelists agree we are headed into a new era of comprehensive energy data collection and management. All that information has already resulted in real, quantifiable savings, with some buildings reducing energy costs by tens of thousands of dollars. “This [energy information] results in real dollars saved,” said Rob Hamon Director, Energy and Sustainability, Boxer Property during the Realcomm webinar. “Efficiency gains accumulate as we see connections amongst the data.” “This isn’t...

Self-Driving Taxis

Once found only in science fiction, self-driving cars are about to show up on a street near you. Goldman Sachs estimates that the market for advanced driver assistance and autonomous vehicles is expected to grow from roughly $3 billion in 2015 to $96 billion in 2025 and balloon to $290 billion in 2035. When two giants meet and start planning together, the world expects great things. One such collaboration, between Daimler — the world’s largest maker of premium cars, and Bosch — the world’s largest automotive supplier, is poised to bring a major change to the auto industry. The two companies are teaming up to develop self-driving cars and speed up the normalization of “robo-taxis.” The fully automated vehicle is planned to be ready for use in urban markets in the early 2020s, the companies say. The autonomous driving system will be designed for city driving. The expectation is that self-driving taxis will improve traffic flows in cities and road safety. The development alliance is on a mission to create a system for fully automated Level 4 and driverless Level 5 vehicles. The Society of Automotive Engineers has defined five levels of driving automation: Level 4 means the car assumes all of the driving in many conditions — it could drive fully autonomously in specific geographic locations, such as a certain route in a city center, or in certain weather conditions. Level 5 is reached when the vehicle can operate in all conditions, without requiring any human intervention at any time. Daimler, through its passenger car brand Mercedes-Benz, has been working on autonomous vehicles for years. At the same time, the company keeps a close eye on the growing group of people who would rather use public transportation and car-sharing than own a car....

Benchmarking Bonus May12

Benchmarking Bonus

Currently, over 45% of the US commercial building market uses the ENERGY STAR®, the US EPA’s voluntary certification program designed to measure energy efficiency and improve resource management. At the heart of ENERGY STAR® lies the ability to track energy usage data to reduce energy consumption and improve building performance. “It all starts with taking a look at what you have and seeing what [information] you’re tracking and what data is available,” Craig Haglund, Program Manager, for the US EPA’s ENERGY STAR program, said in the National Apartment Association’s recent webinar, Financial Success with Energy Benchmarking. With comprehensive data collection and analytics capabilities, US EPA’s Portfolio Manager works in concert with ENERGY STAR for complete resource management oversight. “They say ‘you can’t manage what you can’t measure,’ which is 100% true,” Haglund continued, “but that misses what you can do with all that data.” Whole Building Consumption For building owners and managers interested in tracking their energy, water and waste metrics, ENERGY STAR provides an easy, comprehensive management tool: Portfolio Manager. With Portfolio Manager, building data can be tracked and analyzed. Users can create customized reports and monitor changes in energy, water, greenhouse gas emissions and more. “Portfolio Manager literally includes hundreds of measurement metrics,” explained Haglund. “Standardized reports can help users assess portfolio performance and share that information or integrate it into other presentations.” Those measurement metrics can be applied to any sized property portfolio, from one building to, in the case of East Coast real estate services firm Bozzuto Management, 63,000 units spread out over 220 communities and representing 2.1 million square feet of mixed-use development. “We have been using Portfolio Manager since 2012,” said Bozzuto’s Director of Sustainability, Peter Zadoretzky. “Over the last couple of years, we’ve gone from a messy,...

Bright Ideas

Energy efficiency remains a largely untapped resource for commercial buildings.  The challenges involved in finding, interpreting and benefiting from data about energy consumption, which represents one of a building manager’s biggest budget items, were the focus of a recent webinar hosted by Realcomm. The instructors for “Energy Efficiency in Buildings: Technology Helping to Set New Benchmarks,” including Yardi Energy’s Matt Eggers, addressed the complexities of determining how much heating, ventilation and air conditioning (HVAC) a building needs at any given moment, taking into account occupancy levels, tenant comfort, weather and other factors.  Manually attempting to monitor and react to thousands of constantly changing HVAC data points isn’t feasible for even the best building engineers, according to Eggers, vice president of energy management for Yardi. Additional hurdles to devising a viable building (or portfolio) energy consumption strategy, the instructors noted, include high expectations from tenants and stakeholders; extreme, often unmanageable volumes of data; specialized skills needed for energy management; and diminishing returns after the easy fixes have been made. That’s where dedicated HVAC software platforms come in.  Intelligent optimization systems continuously monitor HVAC performance in real time to allow temperature adjustments—sometimes by a tenth of a degree—that optimize energy performance without compromising building occupants’ comfort, Eggers noted.  This strategy employs “more power tools, not hand tools,” he said, which means automating monitoring and adjustments, a vastly more efficient approach than manually tracking rooms and office space occupancy, water leaks and other malfunctions—not to mention determining the proper fraction of a degree adjustment. Platforms from expert software providers also eliminate the need for specialized maintenance and programming skills.  The ultimate outcome of intelligent HVAC control, he said, is to “continuously optimize energy to keep comfort where you want it.” Building owners and operators who traditionally value...

Old-Fashioned Fun May11

Old-Fashioned Fun

As Jimmy Buffet and Alan Jackson famously reminded us, it’s five o’clock somewhere! Many senior living communities are hosting cocktail parties and happy hours to encourage conversation and bring a sense of community and connection to their residents. In the US, approximately 70% of assisted living residents drink alcohol regularly, with most imbibing at least once per day, and those numbers are on the rise. With so many older adults accustomed to rounding out the evening with a nightcap or enjoying friendly conversation over a pint, cocktails are on the menu at several senior living facilities. Not only do these on-site happy hours encourage a sense of community, but they also help make residents feel at home. Running the gamut from wine-pairings to Oktoberfest blowouts, these spirit-forward gatherings provide residents with the chance to mingle. “We want the residents to continue to enjoy what they’ve enjoyed in the past,” Judi Donovan, Executive Director of GreenFields told the Chicago Tribune. “This often times includes wine, beer and or cocktails. Residents are invited to enjoy alcohol within their apartments and at meals, cocktail parties and happy hours.” “Our cocktail parties and happy hours are wonderful ice-breakers giving people a time to chat with old friends and meet new ones,” Donovan continues. “It’s about encouraging fellowship. We have a very friendly community. Social hours sometimes give people who might not otherwise interact with each other, a chance to do so and make new friends.” The Brew Crew While famous concoctions like martinis and Manhattans still rule the roost, beer and wine are making inroads within the senior demographic. In Bend, OR, for example, members of the Aspen Ridge Retirement Community’s “Brew Crew” concoct 13 different types of beer, including popular favorites like Machine Maggie Imperial IPA and...

BOMI Sustainability May10

BOMI Sustainability

Yardi has helped fund a high-performance sustainability training program offered by educational organization BOMI International. Five new scenario-based online modules funded by the grant will help train facilities managers, tenants and maintenance workers how to collaborate in making buildings’ heating, ventilation and air conditioning systems operate more efficiently. The training program, titled “High-Performance Sustainable Buildings: HVAC Optimization,” uses animated, real-life scenarios highlighting comfort, business and sustainability factors. Concepts include assessment best practices, demand response strategies, the role of analytics tools and procedures for engaging third-party support. “Yardi challenged BOMI International with designing a program that sets the standard for online, interactive training related to HVAC operations,” said Jeffrey Horn, president and CEO of BOMI International. “I strongly believe we’ve accomplished that mission and thank Yardi for the opportunity to stretch our capabilities.” “We are excited to support BOMI International’s efforts to merge technology advances and energy insight into new best practices that benefit the industry,” said Matt Eggers, vice president of Yardi Energy. “The new learning program gives stakeholders in commercial property management new tools for increasing energy efficiency.” Learn more about the program and gain free access to the first learning module. BOMI International, a nonprofit educational organization founded in 1970 and based in Annapolis, Md., provides critical education and expertise to industry personnel with property, facility and building systems management responsibilities. More than 27,000 industry professionals hold one or more BOMI International designations, and more than 90,000 property and facility management professionals have turned to BOMI International for their continuing education, professional development and staff training needs. To learn more, please visit bomi.org, call 1.800.235.BOMI (2664) or email...

Canada in Focus May10

Canada in Focus

If you are a condominium property manager, every day you work towards maintaining your properties to make them desirable places to live, while keeping operations running smoothly. Further, you must ensure the properties meet the expectations of owners and condo corporations. In competitive markets such as Toronto and Vancouver, this is especially key. According to the experts, the lack of single-family residential unit supply in the current Canadian market is expected to create opportunities for condo markets to absorb excess demand. Condo demand is forecast to increase in Toronto and Vancouver, due to factors including urban migration and the interest of foreign real estate investors.  In addition, rising house prices, which have reached 4.6 times the national average household income, further powers the condo market. Given the high demand and potential growth in this industry, it is crucial to stand out as a property manager. Following are some tips to help you attract and retain condo corporations and at the same time reduce your overhead costs and streamline your operations. Enhance Your Digital Presence It all starts with branding. In today’s world, it is imperative to have a digital presence in order to establish credibility of your business and to attract prospective customers. When it comes to your property management brand, curb appeal matters. Critical first impressions often happen online. Creating a beautiful property website with rich, easy-to-use features including an owner portal will further heighten your brand value and make you a more valued property management service provider. Creating a Community Due to the growth in demand in the condo property market, creating, promoting and maintaining a strong sense of community is crucial to stand out as a property manager. Of course, property appeal goes beyond landscaping and renovations. Today’s owners are looking...

Stephanie Williams May08

Stephanie Williams

Bozzuto Management Company President Stephanie L. Williams was recently recognized by the Washington Business Journal as one of the top 25 minority business leaders in Washington, D.C. One of the co-founders and co-champions of the Bozzuto Diversity and Inclusion program, which strives to cultivate diversity at every level of the company, Williams has strongly held views on how those in the multifamily industry can make their corporate cultures more innovative and strengthen relationships with residents. What do you believe was the greatest factor in your success? Williams: I’ve been at Bozzuto since 2004. I came in as a development associate, having been brought on board as a result of relationships I started in graduate school. I learned early on that building relationships was a key to getting opportunities and to being successful. Once I joined Bozzuto I continued building relationships, demonstrating knowledge of the business and my interest in the industry. And that was evidence I was committed to the company and wanted to grow within the company. I was pretty vocal about saying I wanted to become a leader and also in saying, ‘Help me understand how to do that.’ I supplemented that with relationships outside the company, which allowed me to bring business into the company, whether it was a company we could partner with or build for. I’ve always been a big believer in mentors both inside and outside the company. They have helped me strategically navigate through my career, urging me to take risks and sometimes to show patience. And then just not being afraid to take risks. That separates the good from the great. There were times when I made a decision that wasn’t the right one. But showing the initiative and the willingness to think outside the box...

Tour de Pink May05

Tour de Pink

Two Yardi colleagues on opposite sides of the country are participating in the YSC Tour de Pink cycling stage race this year to raise funds for breast cancer patients. The ride benefits Young Survival Coalition, a nonprofit dedicated to providing information, resources and support to young women affected by breast cancer. Both are part of the Global Solutions Investment Management Team, but are at very different stages in their Yardi journey. Susan Freehauf is an 18-year employee of Yardi and a Senior Director in Global Solutions. Marlyn (pronounced Marlene) Amoguis is a new Consultant in the same department who has been with Yardi just one month. Freehauf works remotely from Florida, while Amoguis is based out of the Yardi San Diego office. Both women have similar stories – they joined Yardi after previously working for a real estate company that was a Yardi client, and each has a strong background in fund/financial accounting, database management and software implementation. But one thing they didn’t have in common, until recently, was cycling. Marlyn is an experienced rider, who has been mountain and road cycling for years and participated in last year’s Tour de Pink in California with a group from her San Diego cycling club. But Susan had never bicycled for fitness until Marlyn told her about the Tour de Pink and what a rewarding and fun experience the ride had been when she took part in 2016. Each rider must raise $2500 for the non-profit in order to participate in the 200 mile ride over three days. Shorter distance options are also offered. “Last year I did not know what to expect, and I had a very positive experience. Many of my fellow riders were from the health care industry and were very genuine, caring people....

Epic Airports May05

Epic Airports

Traveling long distances is no longer a burden for a few people. Almost all airlines offer relaxing areas and peaceful lobbies, but some have taken lounges to a whole new level of sophistication. So premium passengers do not get special treatment only in the sky, but also on ground. Access to a plethora of luxurious amenities varies from one airline to another – you may have to book a certain class of travel, pay a fee or use mileage points. These extravagant lounges make crappy sandwiches and people talking too loud on their phones seem like they’re from a different world. Bon voyage! Air France’s La Premiere Lounge, Paris Charles De Gaulle Airport Going to Paris is everyone’s hidden yearning, so Paris cannot afford to disappoint. This is probably the way airlines think as Air France’s La Premiere lounge in Charles De Gaulle Airport will certainly become part of an unforgettable experience. The minimalist design, the red mood lighting in the bar, the deluxe shower rooms and private relaxation suites with daybeds contribute to a pre-boarding privileged treatment. Biologique Recherche, an exclusivist spa, pampers even the most pedant passengers by offering tailor-made services meant to alleviate stress, jet lag, dehydration and the heavy legs effect. The lounge includes a library, stocked with newspapers and a wide selection of books and magazines. Michelin-starred chef Alan Ducasse’s menu completes the lounge experience with finger-licking French dishes. Staff can assist by creating a schedule that maximizes on the lounge’s amenities. (Pictured right, photo courtesy of Air France website) Etihad Airways’ Business Class Lounge at New York’s JFK International Airport This 7,500-square-foot lounge is considered to be one of the most luxurious lounges in the U.S. The unique travel environment reflects twenty-first century Abu Dhabi modernism and embodies...