RENTCAFE AFFORDABLE HOUSING

Qualify & move families in faster

Modernize the way households join waitlists, qualify for housing and connect with your staff. RentCafe Affordable Housing replaces paper applications and long interviews with a secure, efficient online experience.

Features

Improve application data quality

Make it easy for applicants to submit eligibility documentation without filling out a stack of paperwork. The intuitive question-and-answer user workflow simplifies the process of securely submitting personal information and fosters high data accuracy. RentCafe Affordable Housing automatically checks for completion, reducing the need for staff to follow up.

Connect with resident portals

Enable app-based access for your residents to request maintenance, pay rent online, complete recertifications and more.

Maximize efficiency

Save staff and applicants time by reducing the need for face-to-face meetings. Users can log in anytime, anywhere to complete an application, review their status and make updates. Residents can also:

  • Complete annual recertifications
  • Update household information
  • Enter work orders
  • View account information
  • Make online payments for rent and other charges

Spend less on paper & storage

Upload application documents to RentCafe Affordable Housing without the hassle of mailing or dropping off paperwork. Electronic applications eliminate the cost and risk of storing physical files.

Cut fair housing risk

Reduce exposure to fair housing claims by providing applicants with a non-coached, standardized application process. Provide equal access to housing opportunities by translating your application interviews into more than 80 languages.

Market units online

RentCafe includes a full-featured ILS that makes it easy to market available affordable housing units from the communities you serve. Households can search by rental rate, unit size and more. From there, they can apply online.

Testimonials

  • Christy Alvarado

    Christy Alvarado

    MEB Affordable Management Services

  • Leslie Dabi

    Leslie Dabi

    EAH, Inc.

Automate compliance

Replacing paperwork and manual tasks with automated compliance solutions is a big win for our on-site team members.

Makes things easier

Our residents really like RentCafe because it makes everything so much easier.

Resources

FAQ

What affordable housing programs does RentCafe support?

Affordable housing providers can use RentCafe to digitize marketing, compliance and service delivery for properties funded by all major program sources, including HUD 50059, HOME, Rural Development, as well as state and local programs.

Can households use RentCafe in languages other than English?

Yes. RentCafe includes self-translating forms that allow households to submit certification applications in hundreds of languages — no need to hire a translator.

Which devices can access RentCafe?

Households can access RentCafe through their personal smartphones, tablets or computers. Affordable housing providers can also set up in-house kiosks that allow prospects and current residents to complete a certification in the office, without a personal device.

How does RentCafe help promote fair housing practices?

By standardizing intake forms and workflows, your team can prevent any feeling of coaching or steering households as they qualify for a unit.

Can RentCafe Affordable Housing help keep personal information secure?

Digitizing household information can be more secure than keeping stacks of paper forms and documents in a filing cabinet.

Does Yardi Verification Services integrate with RentCafe Affordable Housing?

Yes. Applicants and residents, as part of new and ongoing certifications, can opt into having Yardi Verification Services check their income and asset data as part of their RentCafe certification workflow.

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